Value for money
Distance to city center
Distance to airport
Great location - standard hotel
Location Free WfFi helpful staff
small bathroom thin walls dated room
Location was excellent, and the hotel was very nice. Staff were friendly and the room was at a standard expected from a four star hotel. Clean, comfortable and good facilities.
Bathroom was outdated but more than adequate for our needs.
The surroundings. Really in the middle of the centre.
The room smelled. It was very clearly a "smookers room"
Location was great close to 2 metro stations. The room was fine for a city break lovely white clean cotton bed clothes with room being cleaned daily. Hotel staff were helpfull, useful having a doorman when you need directions, felt very secure. Good that no extra charge was made for the safe we just had to use our credit card for access.
Lifts were small - but not a real problem as we didn't have to wait long for a lift.
Staff were not friendly - receptionist not helpful
Location and cleanliness of our room
Very tiny elevators, expensive breakfast, so we ate in a lokal pub, for less then the half of the price then in the hotel.
Ìt's location was fantastic, the hotel itself was perfect. Lovely lounge area and good breakfast selection
Excellent position Central and near 2 metro Stations
Good location for daily town excursions.
The staff was chaotic and not very much experienced. It was a good place to sleep, but not so much to use it as a hotel with all anticipated services you would expect over the day.
Helpfull and polite staff, very good location, cleaness.
The walls between rooms are thin and not sound-proof, the rooms looking to gran-via can be noisy but they've got a nice view.
Great location - close to centre and Metro; clean room; helpful staff
the room was rather small and not very comfortable, not sure it deserves its star rating
Policies vary by room type and provider.
Hotel Arosa is located at Salud, 21 (Gran Via, 29) in Sol, 0.5 km from the center of Madrid. El Oso y el Madroño is the closest landmark to Hotel Arosa.
Check-in time is 13:00 and check-out time is 12:00 at Hotel Arosa.
No, Hotel Arosa does not offer free Wi-Fi.
No, Hotel Arosa does not offer free parking.
No, Hotel Arosa does not offer free airport shuttle service.
Hotel Arosa is 13.4 km from Madrid Barajas.
No, Hotel Arosa does not have a pool onsite.