Hotel is understaffed but friendly. The hotel is very basic with zero amenities in the room. Shuttle to/ from airport stops running at 19:00.
4 stars
Hotel Best Osuna
Photos of Hotel Best Osuna
Overview
Within a 20-minute walk from Torre Arias Metro Station, Hotel Osuna Feria Madrid provides guests with an ideal base when visiting Madrid. It provides a fitness centre, as well as a rooftop terrace, an outdoor pool and a 24-hour reception.
Guests of this 4-star hotel can plan excursions with the assistance of the tour desk. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon enquiry.
Rooms at Hotel Osuna Feria Madrid are comfortable and provide a refrigerator. All rooms are air conditioned and have wireless internet access.
In-house dining options include H20 Restaurant, which is an ideal spot to enjoy a meal. For guests who would like to relax with a drink of an afternoon, the on-site lounge bar provides the ideal spot.
Madrid-Barajas Airport is a 10-minute drive from the hotel. Plaza de Oriente and Royal Palace of Madrid are a brief car trip from the property.
Latest deals for Hotel Best Osuna
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Best Osuna
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free airport shuttle
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
General
- Window
- Quiet street view
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Soundproof rooms
- Telephone
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Golf
Pool
- Outdoor pool
Reviews of Hotel Best Osuna
7.7
Good
5240 verified ratings
Wonderful
1221
Very good
833
Good
1078
Okay
619
Fair
659
Mediocre
349
Poor
481
Summary of reviews
Guests say
The hotel experiences have been overwhelmingly negative, particularly regarding customer service, cleanliness, and amenities. Guests frequently complained about rude staff, outdated and dirty facilities, and a lack of basic amenities. However, there were a few positive remarks about the location being convenient and a couple of instances of helpful staff. Overall, many guests emphasized their disappointment with the value for the price paid, suggesting that the hotel does not meet the expected standards.AI-Generated from customer reviews
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Score by provider
7.7 out of 10
1088 reviews
8 out of 10
18 reviews
8.5 out of 10
2 reviews
5.9 out of 10
3 reviews
All reviews
Cons (-) A la hora del transporte al aeropuerto, me tuvieron esperando más de media hora porque se encontraba un pasajero desayunando, y por casi pierdo el avión sin importarles mi horario de salida del vuelo, se supone que tienen traslados las 24 horas
Cons (-) do yourself a favor and at all costs do not book at this hotel. we were staying in Barcelona and had to leave early due to a pending Hurricane bearing down on our home in Florida, on 1hr notice we took an overnight train from Barcelona to Madrid which arrived at 12:30AM. while we were on the train my son booked this hotel and which charged an exorbitant amount simply to stay for the night (arrive ...
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Location
Luis De La Mata 18, 28042 Madrid
What's nearby
- Las Ventas4.8 km
- Community of Madrid Sports Center5.9 km
- Estado Santiago Bernabéu6.4 km
- Paseo de la Castellana6.5 km
- Parque del Retiro7.3 km
- Plaza de Cibeles7.7 km
- Museo del Prado8 km
- Teatro Español8.5 km
- Plaza de Santa Ana8.5 km
- Puerta del Sol8.6 km
- Madrid City Centre8.7 km
- Plaza Mayor9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Best Osuna
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 7.6 |
|---|---|
Distance to city center | 8.7 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 5.1 km |