Hotel Puerta América

Avenida de America, 41 or, Madrid, Spain
+34 917 445 400

Cheapest
rate per night

8.6

Excellent
based on 5,609 reviews
Hotel Puerta América - Madrid, Spain
26.11 Thu
-
27.11 Fri
Compare vs. KAYAK |

Provider Nightly total
Agoda.com ₪349
Booking.com ₪388
Almundo ₪399
Agoda.com
Booking.com
Almundo

Good to know

Value for money

8.2

Distance to city center

3.9 km

Location rating

7.7

Nearest Airport

Madrid Barajas

Distance to airport

9.8 km

Rooms

26.11 Thu
27.11 Fri

Deluxe Rooms

₪349+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪349
Unknown
₪388
Unknown
₪421
Unknown
₪462
Unknown
₪473

Standard Rooms

₪399+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪399
Unknown
₪453
Unknown
₪460

Reviews

Pros

Cons

Traveler rating

380
157
52
15
4

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Jun 2019
    9.7

    There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

  • Excellent
    Sep 2018
    9.1

    The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!

  • Okay
    Dec 2016
    5.1

    Pretentious

    The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

    While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

  • Mediocre
    Oct 2015
    3.7

    Amateur front desk staff and missing informations

  • Excellent
    Jun 2015
    10.0

    Architectural joy...

    Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.

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About

Overview

Located a short walk from Avenida de America Metro Station, Hotel Puerta America offers 24-hour room service, valet parking and free Wi-Fi. This luxury property is conveniently situated in Prosperidad.

The unique rooms are air conditioned and include a mini bar, a flat-screen TV and slippers. Each has a bathroom that offers a hair dryer and bathrobes.

The hotel has its own on-site restaurant, convenient for those wishing to eat in. In warm weather, guests are invited to dine alfresco on the outdoor terrace.

Madrid-Barajas Airport is around a 15-minute drive from the hotel and Diego de Leon Metro Station is within walking distance. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.6 Excellent

based on 5,609 reviews

9.1

Cleanliness

8.8

Comfort

8.9

Staff

8.2

Value for money

Check in

14:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wedding services
Free Wi-Fi
Ticket service
Business center
Car rental
Wake-up service
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Fax/photocopying
Concierge service
Safety deposit box
Currency exchange on-site
Gift shop
Rooftop
Seating area
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Library
Free toiletries
Shoeshine
Shops (on site)
Shared lounge/TV area
Room service
Heating
24-hour check-in
Tour desk
Slippers
Snack bar
Outdoor pool
No smoking
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Express check out
Hairdryer
Fitness center
Breakfast in the room
Bridal suite
Cable or satellite TV
Telephone
Air-conditioned
Newspapers
Toilet
Open-air bath
Safe
Babysitting/child services (surcharge)
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Valet parking
Desk
Coffee shop
VIP room facilities
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Night club
Storage available
Private parking

FAQs when booking at Hotel Puerta América

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Does Hotel Puerta América offer free parking?

Does Hotel Puerta América offer free airport shuttle service?

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Does Hotel Puerta América have a pool?

Photos

All Photos (34)
Building (2)
Bedroom (13)
Bar (1)
Lobby (1)

Location

Most Popular Landmarks

  • Las Ventas 1.2 km
  • Lazaro Galdiano Museum 1.4 km
  • Museo Sorolla 2 km
  • Puerta de Alcala 2.8 km
  • Plaza de Cibeles 3.1 km
  • Parque del Retiro 3.1 km

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