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Melia Madrid Serrano
Calle De Claudio Coello, 139, Madrid, Spain
+34 915 626 600
Cheapest
rate per night
8.8
Excellent
based on 350 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Stayforlong | ₪209 |
| Trip.com | ₪318 |
| KAYAK | ₪339 |
Good to know
Value for money |
8.3 |
|---|---|
Distance to city center |
2.6 km |
Location rating |
9.3 |
Nearest Airport |
Madrid Barajas |
Distance to airport |
11.2 km |
Rooms
Standard Rooms
₪209+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪209
Unknown
₪390
Unknown
₪478
Reviews
Pros
| "Great breakfast, very good location." | (in 42 reviews) |
|---|---|
| "Location and great breakfast included!" | (in 20 reviews) |
| "Attentive Staff and quite central." | (in 27 reviews) |
Cons
| "Room was cold no heating possible" | (in 22 reviews) |
|---|---|
| "Staff customer service." | (in 4 reviews) |
| "Tiny room, very overpriced, utilitarian decor in room, very average customer service" | (in 4 reviews) |
Traveler rating
109
37
14
3
0
Time of year
Traveler type
Show reviews that mention
+
-
GoodDec 20108.0
Services and facilities
-
GoodSep 20107.0
the rooms were a bit old, the hotel needs reinovation
-
GoodSep 20107.7
The Hotel was excellent, I would certainly stay again. Very comfortable and clean and always a taxi waiting out front.
The only negative point was when lots of Guests were waiting to check in or check out, that usually only one person was serving and other staff members were busy with their computers but not helping. That happened to me at check in, I had to wait at least 15mins to get my key.
-
GoodSep 20107.7
Friendly and helpful staff, fantastic breakfast, nice area close to shopping and metro.
-
GoodAug 20106.7
Everything was fine except the air-conditioning system. We couldn't sleep at night because of the warm. That was unacceptable for a 4 star hotel.
Definetaly the air-condition system.
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About
Overview
Located in the central and elegant Barrio de Salamanca, one of the most luxurious and distinguished parts of Madrid. Built in 1975, this is one of the most iconic hotels in Madrid. After a comprehensive renovation, the hotel has been returned to its former glory, with spacious and bright public areas which encourage guests to linger and enjoy the hotel.
Melia
Features
8.8 Excellent
based on 350 reviews
9.0
Cleanliness
9.0
Comfort
9.0
Staff
8.3
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Electric kettle
Business center
Car rental
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Grocery deliveries
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Garden view
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Inner courtyard view
Process in place to check health of guests
Outdoor pool
Key access
Key card access
CCTV in common areas
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Laptop safe
Express check out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Public bath
Airport shuttle (surcharge)
Babysitting/child services (surcharge)
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Bathrobe
Private bathroom
24hr front desk
Storage available
Shuttle service (additional charge)
Wedding services
Free Wi-Fi
Raised toilet
Terrace/Patio
Increased accessibility
Roll-in shower
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Shampoo
Shared lounge/TV area
Shower
Shower chair
Accessible by elevator
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Body soap
Breakfast in the room
Tea/coffee maker
Telephone
Toilet
Toilet paper
Children's television networks
Toilet with grab rails
Safe
City view
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
VIP room facilities
Wardrobe or closet
FAQs when booking at Melia Madrid Serrano
Where is Melia Madrid Serrano located?
When is check-in time and check-out time at Melia Madrid Serrano?
Does Melia Madrid Serrano offer free Wi-Fi?
Does Melia Madrid Serrano offer free parking?
Does Melia Madrid Serrano offer free airport shuttle service?
How far is Melia Madrid Serrano from the airport?
Can you bring pets to Melia Madrid Serrano?
Does Melia Madrid Serrano have a pool?
Photos
All Photos
01 of 35
Reviews about Melia Madrid Serrano
“Great location, great hotel and the breakfast buffet is amazing - I'll be going back just for that reason.”
“Lobby design and breakfast”
“The food was amazing, and the rooftop terrace has stunning views, but for the price I paid, I would not stay here again.”
Location
Most Popular Landmarks
- Lazaro Galdiano Museum 183 m
- Museo Sorolla 0.6 km
- Puerta de Alcala 1.7 km
- Plaza de Cibeles 1.9 km
- Las Ventas 2 km
- Museo Naval 2.1 km
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