Value for money
Distance to city center
Distance to airport
|"Excellent stay, clean facilities, metro nearby."||(in 20 reviews)|
|"Very clean and staff was very helpful."||(in 82 reviews)|
|"Shuttle bus was great"||(in 146 reviews)|
|"Choice of food poor."||(in 12 reviews)|
|"In the early morning only once x hour is in my opinion not enough."||(in 2 reviews)|
|"Who has morning flight gonna miss it for sure."||(in 3 reviews)|
|airport shuttle||in 534 reviews|
|close to the airport||in 300 reviews|
|friendly staff||in 177 reviews|
|room was clean||in 152 reviews|
|comfortable bed||in 90 reviews|
|metro station||in 72 reviews|
|connecting flight||in 45 reviews|
|food available||in 35 reviews|
|good value||in 28 reviews|
|center of madrid||in 26 reviews|
|restaurants close||in 18 reviews|
|early morning||in 14 reviews|
|free shuttle service||in 12 reviews|
|bit expensive||in 7 reviews|
|staff were very friendly||in 2 reviews|
|clean room||in 1 review|
Cleanliness and comfort
Customer Services should be more sincerely and friendlier and ...
The Petit Palace Brand continues its leadership in
Great staff. I asked for a pharmacy nearby and the clerk even knew the address by heart. Such warm and friendly staff. Great rooms: clean and well-stocked. Excellent breakfast buffet for 9€. Muchas gracias por vuestra hospitalidad!
The price, the staff was very informative and a free shuttle from the airport to the hotel.
The hotel was too far for me for sightseeing and museums
Fast check in and out, cleanliness
Internet service was terrible I got a room with bunk beds for the kids and they are small and not used to sleep above, my wife ended up in the queen bed with both of them and me on the single
Zero Internet service. Beds terrible. Workout area unusable. Worst hotel of trip by far.
It's realy close to the airport making it suitable for an early morning flight... not much else to say.
Chose it for just one night because it´s close to the airport. Great service, within 5 minuters after call the shuttle to the hotell arrived to terminal. Nice staff, nice rooms and bathroom, free internet and wifi. Great breakfast buffe. Never had time to try pool and other facilites.
Clean room, wi-fi free, close to the airport
Shower doesn't working
hotel was close to the airport, which is why I picked it.
I have stayed in another hi tech hotel in Madrid (Petit Palace Posada del Peine) which was very good. This hotel does not deserve 4 stars. The large letters "tech" on the roof did not light up, the bedside light didn't work properly and the shower had broken dials and the jets didn't work. Hardly "High Tech". The restaurant was booked by a group and we were told we would have to eat in the bar. Generally a lack of maintenance and care, maybe because most customers use the hotel as a stopover for the airport and only stay one night. Very very disappointing.
Great rooms and free internet access, laptops in rooms, excercise bike too which is great and different, also a great shower, breakfast and an ipod dock..also free shuttle bus, oh and food in restaurant was delicious
Close to airport.
Not near anything, in middle of residential area next to highway. Beds not to comfortable and mattresses had some sag. Stayed in family room. Restaurant does not serve dinner until 2030.
hotel needs renovation. e.g. carpets in the hallways...
shower is innovatiive but difficult to use. took me several minutes to figure it oout..
very clean, friendly staf and a good price, close to the feria
close to the airport, free internet
price/quality rooms were quite "worn out" restaurant was terrible shower did not work properly temp in the room was close to 30 °C and could only be modified from reception
Providing a shuttle to Madrid-Barajas Airport, as well as free wireless internet, Sercotel Madrid Aeropuerto is a comfortable place to stay in Madrid. It also features a swimming pool and a fitness centre.
The hotel has 86 rooms and has been recently refurbished. Staff are available 24 hours a day and can assist with booking tours and tickets.
This charming hotel provides rooms with an en suite bathroom, air conditioning and a TV. The bathrooms have a shower and offer a hair dryer and bathrobes.
Sercotel Madrid Aeropuerto is within a half-an-hour walk of Barajas Station and Aeropuerto T1-T2-T3 Metro Station. Royal Palace of Madrid, Plaza de Oriente and Parque Warner Madrid are a easy car ride from the property.
based on 2,063 reviews
Value for money
Policies vary by room type and provider.
Sercotel Madrid Aeropuerto is located at Galeon 25 in Alameda de Osuna, 11.1 km from the center of Madrid. Las Ventas is the closest landmark to Sercotel Madrid Aeropuerto.
Check-in time is 14:00 and check-out time is 12:00 at Sercotel Madrid Aeropuerto.
Yes, Sercotel Madrid Aeropuerto offers free Wi-Fi.
No, Sercotel Madrid Aeropuerto does not offer free parking.
No, Sercotel Madrid Aeropuerto does not offer free airport shuttle service.
Sercotel Madrid Aeropuerto is 3.2 km from Madrid Barajas.
Yes, Sercotel Madrid Aeropuerto is a pet-friendly hotel.
Yes, Sercotel Madrid Aeropuerto has a pool onsite.