|"Staff extremely friendly and helpful"||(in 7 reviews)|
|"Lovely room with lake view."||(in 4 reviews)|
|"Most staff friendly and helpful"||(in 23 reviews)|
|"Room looked a little tired."||(in 1 review)|
|"No toiletries Noisy road"||(in 3 reviews)|
|"With the doors and windows closed, the traffic was not noticed."||(in 3 reviews)|
we found the hotel within easy reach of the town,with a most enjoyable walk alongside the lake. we wre made to feel most welcome by the management and any needs were dealt with at once. a most enjoyable stay.
difficult parking when hotel full, lack of lift,thanks to the lady who helped me up with my case
15 minutes walk to the Malcesine center. Nice pool. Clean rooms and facilities. Enough amount of parking places. Great views. Nice and helpful staff (unfortunately with limited English but as all area's citizens speaking fluent German).
Almost each of the hotels near lake Garda -including this one- is situated at the main street which is really loud/busy and won't let you sleep during the day. Typical boring Italian hotel breakfasts.
Small budget hotel with a nice pool area and good location for access to Malcesine. Basic but clean facilities.
Very poor breakfast in terms of quantity and variety. Small shower cubicle extremely difficult to use if you were a larger person.
Hotel spotless and well maintained. Staff friendly and helpful. Rooms are small with no air conditioning, a fan would have been very welcome. This hotel is fine for short stay.
No air conditioning in the rooms.
Please write at least 15 words
the friendly prompt welcome and very good value for money, plus i liked the pool, and the car park was convenient
coffee at breakfast could be better
We received excellent, friendly, considerate service. The location is very good with great views and a short walk into town. The car park was useful and the pool was excellent. The hotel and room was spotlessly clean! Overall, very good value.
The hotel is situated on the mountain side of the main road running around the lake ( as are the majority of hotels) The road is very busy and you have the problem of choosing a mountain view room that is quiet or a lake view that is nice but noisy. The hotel is family run and I suppose it would be prohibitively expensive to install Air Conditioning, though this would help with traffic noise.
The staff were really lovely, very friendly, helpful and courteous.
Noisy - right by a busy road, and also no air conditioning - so not easy to get a good night's sleep. Didn't find staff particularly friendly. Also, unable to use a card to pay for the total holiday, and had real problems trying to get cash out of machines when checking out. No tea/coffee in rooms, and alot of rules - just didn't feel particularly welcoming.
services, the people
This comfortable hotel in Malcesine offers free wireless internet, as well as a swimming pool and a garden. It is ideally located for those wanting to discover the area's attractions.
Hotel Casa Serena has 20 modern rooms that are fitted with all the necessities to ensure an enjoyable stay.
There are a range of restaurants and cafés near Casa Serena Hotel Malcesine, and Riva del Garda is an easy car ride away. It is ideally located just moments from Lake Garda.
based on 270 reviews
Policies vary by room type and provider.
Hotel Casa Serena is located at Via Gardesana 180, 1.2 km from the center of Malcesine. Castello Scaligeri is the closest landmark to Hotel Casa Serena.
Check-in time is 14:00 and check-out time is 10:00 at Hotel Casa Serena.
Yes, Hotel Casa Serena offers free Wi-Fi.
Yes, Hotel Casa Serena offers free parking.
No, Hotel Casa Serena does not offer free airport shuttle service.
Hotel Casa Serena is 40.4 km from Verona. Hotel Casa Serena is 85.8 km from Bergamo Orio Al Serio.
No, pets are not allowed at Hotel Casa Serena.
Yes, Hotel Casa Serena has a pool onsite.