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|"Entertainment staff was amazing!"||(in 126 reviews)|
|"The animation team was excellent!"||(in 22 reviews)|
|"Very friendly staff and amazing service."||(in 13 reviews)|
|"Worst stay ever, scam hotel !"||(in 39 reviews)|
|"Customer service very very poor ."||(in 13 reviews)|
|"IGNORE all negative reviews!"||(in 4 reviews)|
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Staff in reception area were rude. Housekeeping not very good, they do not change the towels, they just refold them and put them back, food is the same it doesn't change.
Room is nice
Pool is not heated enough we were not able to use the pool and the one which is covered is 15 euros the access ! and rates for hammam, spa are really too much expensive , rates like in Europe... Breakfast is basic and the staff is not acting professional, especially at the reception whare they are not smiling, wearing boots and uniforms sometimes too small. It looks really 2 star hotel.Only the housekeeper was acting professional when I told her that somebody had drunk my sprite in the minibar...it was replaced and apologies were given.We took also the shuttle to go to Marrakech. It left at 7.00pm and was supposed to come back to the hotel leaving at 9.00 pm from Marrakech but the driver told us 8.15 pm .taxi cost to come back 200dhs !
It was quiet and relaxing, a nice break from the hustle and bustle of the medina.
The website stated that the hotel had wi-fi throughout, which it didn't. Wi-fi was only useable in the public areas which was annoying.
Was a very relaxing place to go. Ideal for couples but also facilitate well for children.
Felt slightly mislead by the rom being advertised as 'Atlas Mountains view' but as we were on ground floor we couldn't see them. Twin room is 2 single beds together.
The gommage at the spa was ok !
Very disapointed.. poor food and service/pool was ok not a 5 star hotel
Located in Marrakech, Eden Andalou Suites Aquapark & Spa is an easy drive from Agdal Gardens and offers free private parking on site. It features an outdoor pool with water slides, a Jacuzzi and a sauna.
Amenities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Facilities include free wireless internet access, a free shuttle service and a Turkish steam bath. A well-equipped gym is also provided.
The air conditioned rooms at Eden Andalou Suites Aquapark & Spa are modern and feature a mini bar, a flat-screen TV and a marble bathroom. Guests can unwind in the welcoming seating area.
The hotel's in-house restaurant is a hassle-free option for those wanting to dine in. In the evening, guests can enjoy a beverage in the on-site bar.
Marrakech-Menara Airport is a 15-minute drive from Eden Andalou Suites Aquapark & Spa. Guests can also discover Jemaa el-Fnaa.
based on 500 reviews
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Most Popular Landmarks
- Assoufid Golf Club 3.6 km
- Agdal Gardens 8.8 km
- Bab Agnaou 9.7 km
- Royal Palace 9.7 km
- Saadian Tombs 9.7 km
- Mosquée de la Koutoubia 10.1 km