Pros (+) Some how they kept my 100$ security deposit cause of some expenses that they made up didn’t even eat in the hotel
4 stars
Grand Beach Hotel
Photos of Grand Beach Hotel
Overview
Stylish hotel on the shore with 2 outdoor swimming pools At Grand Beach Hotel, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball. Grand Beach Hotel offers 430 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. 2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Beach Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Grand Beach Hotel
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Ice maker
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Conference rooms
- Ticket service
- Safety deposit box
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Bicycle rental
- Fishing
- Golf
- Snorkeling
- Water sport facilities (on site)
- Windsurfing
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
General
- Family rooms
- Storage available
- Sea view
- Rooftop
- Seating area
- Sofa
- Telephone
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Massage
- Pool bar
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Library
- TV
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Children's high chair
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Beach Hotel
7.5
Good
4279 verified ratings
Wonderful
1454
Very good
685
Good
705
Okay
408
Fair
399
Mediocre
231
Poor
398
Summary of reviews
Guests say
Guests showed great dissatisfaction regarding 'cleanliness', particularly highlighting dirty floors, lack of maintenance, and inadequate cleaning services. The 'service' aspect was also a major complaint, with many guests experiencing poor customer service and long wait times for assistance. On a positive note, the hotel's 'location' consistently received praise for its proximity to the beach and convenient access to local attractions.AI-Generated from customer reviews
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Score by provider
7.5 out of 10
49 reviews
All reviews
Pros (+) wasn't served breakfast. rude waiters
Cons (-) where do we start? 1. Front Office Manager never answers calls - no matter how urgent 2. No one answers the phone when a guest calls - you have to schlepp downstairs to the front deks and wait in line with a load of folks equally upset 3.the worst customer service ever. I forgot something in my room - think anyone cares?
Pros (+) The rooms are big and comfortable. The hotel overall is very good looking.
Cons (-) They are short on staff and need a better administration of the amenities. The hotel "coffee area" is overpriced. They need to organize their valet and bellmen, i waited more than an hour for them to bring my car to the front, thank God i was early for my flight!
Pros (+) Rooms were nice and clean
Cons (-) Poor customer service, staff didn’t seem to care much about requests that were made and executing in a timely fashion. Only limited elevators to cater to all the floors in the hotel which always meant a wait ! Only one restaurant on site so not much options in terms of on site dining ! You are much better off staying at the Fountain Bleu !!
Pros (+) We had a great time. The pool and Beach facilities and services are amazing. Views from the beachfront rooms and the balcony were breathtaking. Everything was fine and the staff were good - polite and attentive.
Cons (-) For the price, we were expecting luxury and thoughtfulness. It takes way too long for valet to bring your car (15-20 mins). The wait for an elevator can be 10 mins. You can't walk to any restaurants or shopping. The rooms are just a little bit less than perfectly clean. The beds are full size or king - not queen, so be sure of what you are getting at booking.
Cons (-) Now they have 2 grand beach hotel both in collins ave one is in surfiside the other is 60blocks down in miamia beach very very misleading i booked the wrong one they would not accept it in the other And wouldnt fully refund my reservacion
Pros (+) Location was good. Room was good.
Cons (-) Rooms had dirty floor. Moldy bathroom ceiling. The iron made an iron stain in my clothes. I tried calling manager several times, no answer and no call back even after leaving a few messages.
Pros (+) The Help wa exotic
Cons (-) The Help was exotic. The language barrier was hard to overcome. We spent 2 hours by the front desk upon arrival. They lost our reservation. We had a terrible experience. But the dis comp us on alcoholic drink
Pros (+) Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Cons (-) The pillows are way too big and stiff.
Pros (+) The Grand Beach had it all, great service, great food, great beach, great location. Beautiful huge room with everything I needed in great condition and so clean, I can still feel the white carpet on my bare feet.
Cons (-) It rained a little, other than that , perfect, I would go there again, or everytime I went to Miami beach.
Location
4835 Collins Avenue, Miami Beach, FL 33140
What's nearby
- Miami City Ballet3 km
- Holocaust Memorial of the Greater Miami Jewish Federation3.6 km
- Fillmore Miami Beach3.7 km
- Peter Lik Miami4 km
- Lincoln Road4 km
- Miami Beach Architectural District4.5 km
- Lummus Park4.9 km
- Art Deco Museum5 km
- Ocean Drive5.4 km
- Jewish Museum of Florida5.9 km
- Surfside Beach6.5 km
- South Pointe Park6.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Beach Hotel
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | ₪1,171 |
Average price (weekend night) | ₪1,323 |
When to book a room at Grand Beach Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Miami BeachGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.5 km |
Nearest Airport | Miami |
Distance to airport | 16.8 km |