South Beach Plaza Hotel

gone downhill attitude all wrong, better alternati

convenient location

despite some renovations, its a tired hotel, poor quality refurb, rubbish unsecure wifi, a bar thats never open I've stayed here several times over the years and know what to expect from budget hotels in this location, however it is now a very poor hotel, with poor services, a rip off breakfast that they say you have to pay for despite the wifi not working in my room (and its an unsecure wifi) and having a terrible so called breakfast consisting of stale bagels, cereals, juice and coffee, $20 breakfast is a ripoff, not suitable for gluten free no alternatives offered, poor attitude amongst senior staff. I will never stay there again and I urge you to look at the other places close by, 20 bucks a night more puts you in a proper hotel with proper facilities

Hate this place

Front desk was so rude not welcoming ended up cancelling before they gave me a room and to be more specific on why i cancelled they were slamming doors around because my travel agency was contacting them about my booking with them so I wasn't treated with any care there

The rude staff the doors being slammed around and the comments they would say about me in the other room where the manager wouldn't even come out to fix the issue with my reservation

Surprised

Was less than I expected

The only thing that was good about it was the location. But the staff was great

I cannot say enough about how terrible my stay was. I checked out a day early on 4/18 and am still struggling with their awful customer service as of now.

Quaint Place but pretty noisy

The location of the hotel was as I expected. I've stayed in Miami Beach a number of times and location is generally more important to me. It was a short walk to Lincoln Rd Mall and a short walk to the beach. The hotel staff was quite pleasant.

The room we stayed in was on the ground floor and immediately on Collins Ave. As you could imagine, it was pretty noisy. Also, the heat/AC unit in the room didn't appear to work correctly for heating. Unfortunately the stay overlapped with a cold front in Miami so it was a little chilly in the room. Breakfast was supposed to run until 10 but when we made it at 945 everything had been put away.