|"Customer service was the absolute BEST!"||(in 11 reviews)|
|"Staff was clean and helpful"||(in 23 reviews)|
|"The room was immaculate."||(in 9 reviews)|
|"Personal prefference: pillows dissappear under your head."||(in 1 review)|
|"not at this hotel."||(in 6 reviews)|
|""Hillary & Jenna I think, from tbe reception desk were amazing.""||(in 1 review)|
|amazing staff||in 59 reviews|
|great location||in 53 reviews|
|south beach||in 44 reviews|
|nice hotel||in 33 reviews|
|room wasn't clean||in 31 reviews|
|good service||in 30 reviews|
|pool area||in 29 reviews|
|front desk||in 8 reviews|
|ritz carlton||in 4 reviews|
|resort fee||in 3 reviews|
|dissappear||in 2 reviews|
|inappropriate music||in 2 reviews|
|parcel delivered||in 2 reviews|
Cleaning of the room
It was clean.
At $400 a night, the view was horrible. The balcony felt like I was in some dump as I had to duck to look outside to the city and Fountainbleu was much cheaper and much much better with all the same services and more along with the same service...which was good.
Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out.
The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.
Location, pool area, room & bed comfort. It is located right out of the loud crowd on Ocean Drive, so it is a lot more chilled and relaxed. Overall, much better than all other hotels on South Beach.
I can't quite say it was a true 5 star experience in terms of appearance and for the premium price. But again, a lot better than the other hotels around.
Charged twice.to be reimbursed I was
I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back
Best on Collins but barely, Loews very close secon
Every staff member said hello to me. Staff was very friendly
The Spa experience was ok, Massage for a deep tissue was weak. The Sauna was not on, I turned it on but should be preheated for guests or what good is it. For $440 for 2 - 50 minutes massages I expect more.
The first night was a disaster. At about 5:45 p.m. I called down to report a loud fan/ motor annoying noise. They said they would send someone up. We left about 20 minutes later for a dinner reservation.When we came back later that evening it was late nothing had changed. we were to tied to do anything so we tried to go to bed. Sleep did not come for either of us easily and we were up a good part of the night. The next day I complained and the girl offered us a $50.00 credit and would move us down from the top floor in the same proximity. the noise was probably from the motors on the roof. Looking out after agreeing I saw all the fans from the building next door so I called back and said it was not acceptable. I was turned over to the Rooms manager (Emily) who was excellent we were moved closer to the front of the building, no noise good sleep a Ritz Carlton experience. First day terrible second day great. Not sure how to evaluate Sid Barish
Not up to Ritz standards! More like a motel
Location is perfect for experiencing all that South Beach has to offer; staff was fantastic and very accommodating; food was very good;
The way of the travel world now appears to be to charge little bits (or more) for every little thing, this was no exception.
I like the location and the beach area.
The room had big stains on the carpet & it was not well maintained or cleaned.
Kelly at check in, superb. Ziggy, beach manager above and beyond. The beautiful lady who delivered room service at 1 AM and serenaded my daughter with a lovely Happy Birthday. All the staff were friendly, and excellent!
The lobby decor. Also, no coffee shop.
The Ritz Carlton South Beach offers a charming Art Deco design and a prime location in one of the most prestigious neighborhoods in Miami. Located just steps from Ocean Drive and South Beach’s best nightlife, this hotel features a postmodern style that includes modern updates and contemporary guest rooms and suites. There is an onsite full-service spa available to guests, as well as an elevated pool overlooking the ocean.
This oceanfront hotel features elegant sophistication with contemporary art collections and unique furnishings. Guests can enjoy Club Level suites that include private lounge access and stunning views of the ocean along with upgraded amenities and dedicated concierge staff. The Ritz Carlton South Beach has an onsite restaurant and bar for guests to enjoy, as well as a pool, fitness center with gym and workout room, meeting and conference facilities, an onsite business center, and pet-friendly accommodations in many guest rooms. There are laundry and dry cleaning services available, as well as a multilingual staff and accessible rooms. This is a non-smoking hotel that also offers family rooms and larger suites for group accommodations.
This hotel is just half a mile from the Miami Convention Center. The Miami Beach Botanical Garden is nearby, as are boat tours, golfing, water sports, ecotours, and more. The Lincoln Road Mall is less than a ten-minute walk from the hotel. Miami Beach Marina, Espanola Way, Lummus Park Beach, the Fillmore, and many other attractions and landmarks are nearby, as well. This sophisticated hotel offers towncar service and other transportation services to get around Miami during your stay.
based on 90 reviews
Policies vary by room type and provider.
Guests with existing The Ritz-Carlton South Beach reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Ritz-Carlton South Beach for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Ritz-Carlton South Beach is located at 1 Lincoln Road in South Beach, 2.5 km from the center of Miami Beach. Peter Lik Miami is the closest landmark to The Ritz-Carlton South Beach.
Check-in time is 16:00 and check-out time is 11:00 at The Ritz-Carlton South Beach.
Yes, The Ritz-Carlton South Beach offers free Wi-Fi.
No, The Ritz-Carlton South Beach does not offer free parking.
No, The Ritz-Carlton South Beach does not offer free airport shuttle service.
The Ritz-Carlton South Beach is 15.8 km from Miami. The Ritz-Carlton South Beach is 31.2 km from Fort Lauderdale.
Yes, The Ritz-Carlton South Beach is a pet-friendly hotel.
Yes, The Ritz-Carlton South Beach has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.