Assistant Manager Wanda was outstanding Bellman Cory was courteous and friendly Food is way overpriced and some restaurants need better scrutiny about food and service Shuttle sevices need revising for elderly
3 stars
The Inn at Opryland, A Gaylord Hotel
Photos of The Inn at Opryland, A Gaylord Hotel
Overview
The Inn at Opryland A Gaylord Hotel provides comfortable 3-star accommodation in Nashville. It also offers a sauna, a beauty centre and an indoor pool.
There are a variety of facilities available to those staying at the hotel, including kids pool, express check-in/check-out and car hire. Airport transfers, a wake-up service, a dry cleaning service and a laundry service are available on enquiry.
The Inn at Opryland A Gaylord Hotel has 303 rooms that are filled with all the essentials to ensure a comfortable stay.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking for a bite to eat. A selection of eating options are also found in the surrounding area.
The Inn at Opryland A Gaylord Hotel is a 10-minute drive from Nashville International Airport, and sightseers can easily reach Bridgestone Arena by car. Gaylord Opryland is a short walk away.
Latest deals for The Inn at Opryland, A Gaylord Hotel
Amenities at The Inn at Opryland, A Gaylord Hotel
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Pets not allowed
Dining
- Restaurant
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Child pool
Bedroom
- Alarm clock
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Inn at Opryland, A Gaylord Hotel
7.8
Good
1016 verified ratings
Wonderful
382
Very good
153
Good
153
Okay
94
Fair
103
Mediocre
53
Poor
78
Summary of reviews
Guests say
Guests have expressed strong dissatisfaction with the cleanliness of the hotel, citing dirty rooms and unpleasant odors, particularly dampness and mold. The location has also been criticized for being inconvenient and far from attractions, requiring expensive Uber rides. Room size and amenities have not met expectations, with complaints about small rooms and the absence of refrigerators and microwaves. However, the staff received positive feedback for their service, and the pool area was appreciated.AI-Generated from customer reviews
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8.1 out of 10
846 reviews
6.8 out of 10
82 reviews
7.3 out of 10
4 reviews
7 out of 10
22 reviews
All reviews
Cons (-) Didn't realize when booking the room that it would be located outside the main frame of the hotel. A lot of noise all night from Hwy, cars, and people.
Pros (+) Room was clean. Beds were comfy. Very nice staff.
Cons (-) Bathrooms are pretty small. I wanted to use the room safe which had a default combo that is the room number. There should be a way to change the combo but there were no instructions and two staff members that I asked didn't know how to do it either. So the safe worked but with the combo being an obvious number, like the room number, it's not secure.
Pros (+) Good hotel with good location near Opryland and airport. Lots of restaurants nearby also.
Cons (-) Most rooms have outside doors, but access is only through the lobby. Regardless, when the weather turned cold and windy, the room temp was not comfortable. inside rooms face a very very noisy open-space centrum.
Pros (+) Price Free Parking location Great staff Meeting Refrigerator
Cons (-) Room was outside. Room was small The bathroom was small. You can hear sounds from outside and next door.
Pros (+) Absolutely beautiful, self-contained hotel with lots of shopping and restaurants. A short walk or shuttle ride the the Grand Ole Opry and Opry Mills.
Cons (-) Rooms that face the interior are extremely noisy at night. I was there a Friday and Saturday night were events were occurring each night and the noise level was terrible. It seems like a good idea to have a room with a balcony overlooking the beautiful interior but DON'T DO IT if you want to get any sleep.
Pros (+) Location
Cons (-) My room had items needing maintenance: no outlet near bathroom that worked for hairdryer, rattle in the a/c, limited hot water. Additionally, this is a very LOUD hotel the way it is designed with an atrium
Pros (+) Not much
Cons (-) Indoor pool was beautiful but created excessive humidity which damped the sheets in our room. We had to request a different room because the first one had two double sized beds; this is not big enough for my husband and I to sleep in the same bed and we are not teenagers on a church youth group trip so we would like to be able to sleep in the same bed, of course! The room had an overwhelming smell...
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Pros (+) I liked the atrium area
Cons (-) I did not like the noise, rude staff, bad bed, small bathroom, etc.
Cons (-) very noisy
Location
2401 Music Valley Drive, Nashville, TN 37214
What's nearby
- Gaylord Opryland0.8 km
- Grand Ole Opry1.3 km
- Fort Nashborough9.3 km
- AT&T Building9.5 km
- Ryman Auditorium9.7 km
- Nashville City Center9.7 km
- Country Music Hall of Fame and Museum9.8 km
- Tennessee State Capitol9.8 km
- Bridgestone Arena9.8 km
- Music City Center9.9 km
- Nashville Public Library9.9 km
- Vanderbilt University12.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Inn at Opryland, A Gaylord Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.7 |
|---|---|
Distance to city center | 9.7 km |
Nearest Airport | Nashville Intl |
Distance to airport | 11.0 km |