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Chateau Hotel

1001 Chartres Street, New Orleans, LA 70116, United States
+1 504 524 9636

Cheapest
rate per night

7.0

Good
based on 737 reviews
Chateau Hotel - New Orleans, LA, United States
13.06 Sun
-
14.06 Mon
Compare vs. KAYAK |

Provider Nightly total
₪320
KAYAK ₪426
Zenhotels.com ₪500
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KAYAK
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Good to know

Value for money

6.7

Distance to city center

1.1 km

Location rating

9.2

Nearest Airport

New Orleans Louis Armstrong

Distance to airport

19.0 km

Rooms available at Chateau Hotel

13.06 Sun
14.06 Mon

Double Rooms

₪500+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪500

Reviews of Chateau Hotel

Pros

Cons

Traveler rating

10
4
5
3
1

Time of year

Traveler type

Show reviews that mention

+
great location in 630 reviews
first room in 484 reviews
great staff in 442 reviews
french quarter in 175 reviews
beautiful hotel in 151 reviews
bed was comfortable in 151 reviews
pool was great in 126 reviews
hot water in 117 reviews
parking is expensive in 108 reviews
walls are very thin in 54 reviews
blocks from bourbon in 29 reviews
climate control in 29 reviews
new orleans in 29 reviews
within walking distance in 27 reviews
shower curtain in 22 reviews
cafe du in 19 reviews
old world in 17 reviews
first night in 13 reviews
  • Poor
    Apr 2021
    2.0

    The check in lady

    No heat in room. Room looked dingy. Poorly lit.

  • Okay
    Oct 2017
    6.0

    Not what was promised

    The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.

    We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park elsewhere. Now what we really got was a room on the first floor down the street from the main hotel. The room had two queen beds which were crammed in the room so tightly we could be barely enter the closet or the bathroom. Oh wait, did I mention the check in process took two hours. There was no “romantic package” waiting on us. I ended up having to park nearly one mile away because all the onsite parking was taken (first come first serve). As I was walking to the room from the parking lot nearly one mile away, my wife text me this very simple text, and I quote “the room sucks”. You can imagine I was crushed, 5th year anniversary, romance, New Orleans charm, and I the text “the room sucks”. So before I headed to the room from my long journey where my car was parked, I stopped in the reception area to check on the situation. The staff was no help at all. Sorry sir, is what I heard. We are booked and can’t make any changes in the rooms. Sorry sir, we see here that you paid extra for the romantic package, but we didn’t get the memo so it wasn’t delivered. Sorry sir, for your one mile hike because we didn’t have any parking available. I was told my room was a superior room, not sure what it was superior to, but it certainly wasn’t what we paid for. The room did come with a coffe maker, unfortunately the cord wasn’t long enough to plug in where it was sitting so we had to move it the bathroom counter. Surely that’s normal in a superior room. to say the least my wife and I were disappointed and feel as though we didn’t get what was promised.

  • Excellent
    Apr 2017
    9.7

    Quaint

    It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice

  • Mediocre
    Mar 2017
    4.0

    Poor quality

    The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.

  • Mediocre
    Jan 2017
    4.0

    Unaccommodating

    Location

    Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic

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About Chateau Hotel

Overview

The Chateau Hotel is ideally located near the French Market on Chartres Street in New Orleans, Louisiana in the United States. Guests can beat the infamous New Orleans heat by taking a dip in the pool, or they can catch up on some work at the business center. The front desk staff is present 24-hours per day, and they can help guests find tickets, make reservations, or book a tour to the swamp, one of the historic plantations, or through the French Quarter chasing ghosts. There is also a porter to help guests get their bags to their rooms.

This historic building has 49 hotel rooms which are arranged over two floors. Pets are not allowed on site, and it is a smoke-free property. All rooms contain air conditioning to keep visitors cool and comfortable even in the middle of the summer. There is a coffee maker provided, and the bathrooms have hairdryers. There is complimentary WiFi access, and the television is outfitted with cable or satellite channels. The housekeeping is done daily.

There are several area attractions within walking distance of the hotel including the famous Bourbon Street, Cafe du Monde, and Jackson Square. Guests will also find it quite easy to travel to Frenchmen Street to visit the many jazz cafes or Canal Street for shopping and catching the streetcar. The Audobon Aquarium of the Americas is less than 20 minutes away on foot, and guests can easily make their way to the river to watch the steamboats travel past.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.0 Good

based on 737 reviews

7.1

Cleanliness

6.9

Comfort

6.2

Facilities

9.2

Location

Check in

16:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Chateau Hotel

Safe
Concierge service
No smoking
Free Wi-Fi
Ticket service
Cable or satellite TV
Business center
Air-conditioned
Outdoor pool
Pets not allowed
24hr front desk
Storage available

FAQs when booking at Chateau Hotel

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Photos of Chateau Hotel

Chateau Hotel - New Orleans - Building
All Photos (12)
Chateau Hotel - New Orleans - Building
Building (1)
Chateau Hotel - New Orleans - Bedroom
Bedroom (5)
Chateau Hotel - New Orleans - Pool
Pool (4)
Chateau Hotel - New Orleans - Patio
Patio (1)

Location

Most Popular Landmarks

  • Louisiana State Museum248 m
  • Saint Louis Cathedral289 m
  • Jackson Square295 m
  • Preservation Hall398 m
  • Frenchmen Street0.5 km

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