|"Friendly staff very helpful"||(in 337 reviews)|
|"I loved happy hour"||(in 53 reviews)|
|"Wonderful free breakfast variety."||(in 210 reviews)|
|"Breakfast was a huge disappointment"||(in 129 reviews)|
|"The hotel room is very dirty."||(in 140 reviews)|
|"The hot water wasn't working properly."||(in 26 reviews)|
|friendly staff||in 767 reviews|
|great location||in 604 reviews|
|breakfast was good||in 596 reviews|
|room was clean||in 542 reviews|
|bed was comfortable||in 318 reviews|
|times square||in 278 reviews|
|happy hour||in 150 reviews|
|luggage storage||in 145 reviews|
|paper plates||in 136 reviews|
|hot water||in 132 reviews|
|late check||in 98 reviews|
|free wine||in 94 reviews|
|roof top||in 94 reviews|
|plates and plastic cutlery||in 60 reviews|
|eggs hash||in 47 reviews|
|walking distance||in 47 reviews|
|cassa||in 26 reviews|
Great staff, very attentive
Nice hotel, so-so service
Spacious, modern rooms. Great location.
Service was OK but not as professional as other hotels (e.g. housekeepers never said hello in the hallways, front doorman usually waved at us when we walked through the door, but rarely actually opened it for us. Was turned off by the front desk person telling us that they normally charge $150 (!!!) for early check-in. That's ridiculous. She waved it for us because her manager wasn't there, but I've never heard of such a thing before. The $75 deposit is also weird. It's understandable given the iPad in the room, but even that seems anachronistic these days. Who doesn't have a cell phone that provides the same functionality?
Okay gym Clean, modern room
Fan-tastic, would stay again!
Wonderfully supportive staff, friendly and helpful. Room was simple but hip and elegant, fresh and clean. And perfect location for my event at the Javits. I'll definitely book at the Cassa Times Square again in the future :)
Better than expected
The hotel is one of the best we've stayed in everything was clean nice and the bathroom was great along with the comfortable beds. Usually when we go to hotels I'm a little skeptical about the cleanliness of the room and bed and I cover the pillows with my own bedding but this place was awesome didn't have to do any of it. Would stay again and the noise level in time square wasn't bad at all.
Paid 75 dollar deposit and the one refunded me 53.00 and couldn't really explain the charge.
The rooms were spacious and very modern. the hotel was right by times square
The hotel is not finished yet but when it is it will be even better
Trendy, Contemporary Cool
The staff are awesome! It feels like a very contemporary and trendy hotel. From the "less is more" interior design, to the clean lines of the rooms, the high tech features in the bathroom, lighting fixtures, even the alarm clock is an iPad! How cool is that? All of these things add to what some might call a European look, or contemporary. I really felt at home there, being a professional photographer/graphic designer, it hit home with me on all kinds of levels. The location is great! just minutes from Times Square. We will be back!
Are you ready for the negative? Ok, here it comes...the pens. The pens they use at the front desk just don't go with the rest of the decor. I think they either need something in brushed aluminum or mat black.
Those who are traveling to New York City and who are looking for a quality place to stay while there will want to consider the Cassa Hotel in Times Square. It is a 4-star luxury hotel that has a fantastic location only a five-minute walk from Times Square. Visitors to the hotel will also be just a short walk away from Fifth Avenue, Broadway, the Lincoln Center, and the Javits Convention Center.
The spacious rooms at the Cassa Hotel provide a range of luxuries for the guests. Those who stay at the hotel will enjoy 48” flat-screen HD televisions along with premium cable channels. Rooms include high-speed Internet, an iPad in the room, fully stocked mini bar, a workspace, alarm clock, hair dryers, in-room safe, and ironing board.Many of the rooms will have stellar views of the Hudson River, as well. Pets that are under 50 lbs. can stay at the hotel.
The hotel has meeting and event facilities, as well as function rooms and a rooftop terrace garden. Visitors to the hotel can spend some time keeping in shape when they visit the 1,000 square foot fitness center. The front desk is available around the clock, and there is a concierge, as well as daily housekeeping. A self-parking indoor garage is available for a fee.
The rooftop bar offers handmade cocktails and small plates, as well as views of the river. There is both indoor and outdoor seating. Of course, visitors will find a wealth of places to dine in the nearby area including food carts and food trucks, as well as eateries like Creative Juice, Olympic Pita, and Tabata Noodle.
based on 2,114 reviews
Policies vary by room type and provider.
Cassa Times Square Hotel is located at 515 Ninth Avenue in Hell's Kitchen, 0.6 km from the center of New York. Times Square is the closest landmark to Cassa Times Square Hotel.
Check-in time is 16:00 and check-out time is 11:00 at Cassa Times Square Hotel.
Yes, Cassa Times Square Hotel offers free Wi-Fi.
No, Cassa Times Square Hotel does not offer free parking.
No, Cassa Times Square Hotel does not offer free airport shuttle service.
Cassa Times Square Hotel is 10.5 km from New York LaGuardia.
Yes, Cassa Times Square Hotel is a pet-friendly hotel.
No, Cassa Times Square Hotel does not have a pool onsite.
Hell's Kitchen is known for: gritty & diverse, young professionals, brunch spots