Value for money
Distance to city center
|New York All airports|
Distance to airport
|"Location was fantastic, staff really friendly."||(in 340 reviews)|
|"Great location and friendly staff."||(in 186 reviews)|
|"Great room and excellent location!"||(in 195 reviews)|
|"Bathroom was very small and illogical."||(in 73 reviews)|
|"The room service is terrible."||(in 58 reviews)|
|"room was not clean"||(in 194 reviews)|
|great location||in 986 reviews|
|great room||in 698 reviews|
|machine in the room||in 580 reviews|
|great staff||in 446 reviews|
|staff is rude||in 350 reviews|
|hotel room||in 305 reviews|
|worst hotel||in 297 reviews|
|grand central station||in 231 reviews|
|coffee in the room||in 186 reviews|
|poor service||in 165 reviews|
|small bathroom||in 158 reviews|
|new york||in 113 reviews|
|comfortable bed||in 70 reviews|
|time square||in 59 reviews|
|chrysler building||in 17 reviews|
|late check||in 16 reviews|
|long lines||in 15 reviews|
|breakfast was good||in 2 reviews|
|free breakfast||in 2 reviews|
|friendly staff||in 2 reviews|
|clean room||in 1 review|
|good restaurant||in 1 review|
|lovely room||in 1 review|
|nice hotel||in 1 review|
Our room was rough. Torn wallpaper, threadbare carpet, lights didn’t work right, etc... All said and done, we booked the room for a total of $375/night but in our opinion, not worth more than $200/night.
Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York
The housekeeping department was bad. I called three times for towels one evening. They never came. Had to get them off the cart the next day. Question I asked at front desk and concierge kept getting passed around.
the hotel was close to all the places I wanted to visit
Everything was great.
Room layout was strange- wasted space and tiny bathroom. A low lamp over the couch that I kept running into - annoying.
Tired Hotel in Amazing Location
The location cannot be beat for fast access to everywhere in NYC.
The hotel is tried and outdated. The whole thing needs a complete makeover. Even the windows need additional insulation or replacement as the noise from traffic below is uncomfortable at times. The rooms feel tired and outdated, with weird old wall paper, leaky faucets, embarrassing old fiber-board armoires for closets and window trims which have rotted out.
Old mattresses blood on towels in two different rooms a/c broken elevator smelled of urine fridge broke and spoiled leftovers from 400 meal
Decent short stay for business in midtown
Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork.
The bed definitely needed to be replaced. The room also was difficult to work in as it only had a small table and the chair wasn't good for this task either. Toilet was so close to the vanity that I actually was forced over sitting on it.
Just to Sleep On
I liked the location, it was perfect. Near to all the main attractions of New York.
For a four star hotel, it has no complimentary water or coffee in the room which most hotels got. Not much value for money.
Staff was very pleasant and it was simple to extend an additional night.
Cost of marketplace!! Noise was easily heard in hallway.
I did like the location and the fast check in. Room service was nice and fast!
I did not like that I got a $30 per day upgrade and the room was still real small. Got a view of the side of another. Also, no shuttle to airport. Housekeeping didn't give extra towels at checkin as requested online. Wish I hadn't upgraded!
Location is great.
Service was variable - guest requests were not fulfilled. The bathrooms were not as clean as they could be
Check-in was speedy and helpful. Employees very friendly. Location of the hotel is superb. I've always loved the Hyatt, because you can actually open your window and hear the sound of the city. Love the new place to get a snack or water in the lobby.
When I checked in and gave the lady my Hyatt membership card she welcomed me and offered me a free upgrade. She was professional, friendly and thanked me for staying at the Hyatt. A very welcoming experience.
The location and lobby of the hotel are great. Unfortunately de sky bar was closed.
The rooms, specially the bathrooms are dated.
The Hotel was Excellent, and specialy the Location and its very comfortable and luxury Hotel
The refurbished rooms are much better and much more stylist.
The only thing I missed in the room was a bath robe.
The room was great and the employers were delightful and helpful.
uncleaned room, noisy room
The location of the hotel is why I chose it.
They could change the carpets in the rooms.
Its location in central
Room was awfully small. Bathroom was pathatic
Most business travelers will agree that when it comes to choosing the best place to stay, being close to transportation is an absolute must. Grand Hyatt New York is a dream come true as it is connected to Grand Central Terminal. This position is also premium for sightseeing and exploring.
Doing business in the city that never sleeps might inspire late night or early morning work. Grand Hyatt New York offers a 24-hour business center as well as computer and office equipment rental. Guests who work better with a work-out break can also take advantage of the hotel’s 24-hour fitness center.
There are 1,298 accommodations that guests can choose from at Grand Hyatt New York. A diverse selection of both suites and rooms to ensure that all preferences can be met. In-room spa services are available at the hotel as well as room service. Guests don't need to worry about midnight cravings, there is 24-hour access to food and snacks at the Market located inside the hotel.
The prime location of Grand Hyatt New York makes it easy for guests to visit key attractions including the Chrysler Building, Empire State Building, and Central Park. 5th Avenue Shopping is a few blocks away as well as some of New York’s best dining.
Business trips don’t have to be all work and no play thanks to Grand Hyatt New York. Guests here are able to work whenever the mood strikes and are positioned conveniently for efficient exploring.
based on 3,413 reviews
Value for money
Policies vary by room type and provider.
All existing Grand Hyatt New York reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Grand Hyatt New York reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
If you are looking for a special experience during your stay at the Grand Hyatt New York hotel, book a 2 Double Beds room or a 1 King Bed room with Club Access, which gives you exclusive access to the Grand Club lounge. The lounge is located on the 16th floor of the hotel and is open from 6:00 am to 10:00 pm every day. It offers complimentary services to guests such as breakfast, non-alcoholic beverages, snacks and hors d’oeuvres for as long as it’s open, while alcoholic beverages are available for a fee.
If your flight is landing at the John F. Kennedy International Airport, it is useful to know that all taxis leaving the airport and heading towards Manhattan have a fixed fare of $52 + tips for a one-way trip, and the trip will take about 1h. LaGuardia Airport is closer with a drive of about 30m, and taxi rates are metered with a one-way trip costing around $35. Taxi fares from Newark Liberty International Airport are also metered and you can expect to pay around $50 for a one-way trip which will take around 45m.
Guests who love a bit of sleep in on the weekends will love the Weekend Brunch offered at the New York Central Restaurant at the Grand Hyatt New York hotel. Brunch is offered every Saturday and Sunday from midday until 2:00 pm, the menu includes a variety of items ranging from egg-based meals to healthier salads, sandwiches, as well as chicken and waffles. The menu also includes a special Weekend Brunch Cocktails Menu with traditional drinks such as a bloody mary and the hotel’s signature Grand Mimosa, and some different mixes for those who like to try something new.
If you will be arriving to the Grand Hyatt New York hotel earlier than the usual check in time, the staff will be happy to accommodate you and check you in early if you room is ready, if not you will be able to store your bags with the concierge team while you start exploring New York. If you are looking to check out late, you can make the request on the morning of your departure, however availability depends on whether the room is needed and is therefore not guaranteed.
The Grand Hyatt New York hotel has 8 spaces that can be used to organize events, and you’ll be able to pick from boardroom style settings to hold meetings, conference rooms for workshops and larger business events, and reception rooms to hold private dinners and weddings. Audio visual and lighting equipment is available when needed, and catering can be organized from a range of packages according to your needs. In addition, you will have access to an event specialist who will help you organize your event. (Prices checked 29/05/19).
Grand Hyatt New York is located at 109 East 42nd Street in Midtown, 1.1 km from the center of New York. Grand Central Terminal is the closest landmark to Grand Hyatt New York.
Check-in time is 16:00 and check-out time is 11:00 at Grand Hyatt New York.
Yes, Grand Hyatt New York offers free Wi-Fi.
No, Grand Hyatt New York does not offer free parking.
No, Grand Hyatt New York does not offer free airport shuttle service.
Grand Hyatt New York is 9.1 km from New York LaGuardia.
No, pets are not allowed at Grand Hyatt New York.
No, Grand Hyatt New York does not have a pool onsite.
Midtown is known for: Broadway, touristy, shoppingMore