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Empress Inn And Suites By The Falls
2 stars

Empress Inn And Suites By The Falls

5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
Niagara Falls, Canada
See location+1 905 356 3700
From
₪163
Cheapest

rate per night

6.1
Okay
based on 1868 reviews
1,868 reviews

Photos of Empress Inn And Suites By The Falls

Overview

Rating

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.

This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Empress Inn and Suites by Elevate Rooms has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

Rating
6.1
Okay
Based on 1,868 verified guest reviews

Latest deals for Empress Inn And Suites By The Falls

Fri 21.02
Sat 22.02
King room
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Standard room
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1 queen bed
Queen room
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2 queen beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Empress Inn And Suites By The Falls

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Airport shuttle
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Allergy-free room
  • No smoking
  • Increased accessibility
  • Hypoallergenic
  • Designated smoking area

Services and conveniences

  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Outdoor

  • Balcony
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Eco tourism
  • Casino

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care

Reviews of Empress Inn And Suites By The Falls

6.1
Okay
1868 verified ratings
Wonderful
225
Very good
217
Good
364
Okay
210
Fair
301
Mediocre
150
Poor
401
Guests say
Guests appreciated the hotel's convenient location near attractions such as Clifton Hill and Niagara Falls, making it ideal for sightseeing. However, many expressed dissatisfaction with the cleanliness of the rooms, noting dirty sheets and poor housekeeping. Service was also a common point of frustration, with several guests describing rude staff and issues with check-in.
AI-Generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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2.0
Poor
Moneka S, Jul 2016
Cons (-) The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.
2.5
Poor
Anonymous, Jun 2015
Pros (+) There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately gr...
Cons (-) Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
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Location

5951 Clark Avenue, Niagara Falls, ON L2G 3W3

What's nearby

  • Skylon Tower0.4 km
  • Queen Victoria Park0.4 km
  • Ripley's Believe it or Not0.6 km
  • Louis Tussaud's Waxworks0.7 km
  • Great Canadian Midway0.7 km
  • Niagara Fallsview Casino Resort0.7 km
  • Niagara Falls History Museum0.8 km
  • Niagara Falls0.8 km
  • Oakes Garden Theatre0.9 km
  • Casino Niagara0.9 km
  • Journey Behind The Falls1.1 km
  • Three Sisters Islands1.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Empress Inn And Suites By The Falls

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Empress Inn And Suites By The Falls

  • Where is Empress Inn And Suites By The Falls located?

    Empress Inn And Suites By The Falls is located at 5951 Clark Avenue in Fallsview, 0.3 km from the center of Niagara Falls. Skylon Tower is the closest landmark to Empress Inn And Suites By The Falls.

  • When is check-in time and check-out time at Empress Inn And Suites By The Falls?

    Check-in time is 15:00 and check-out time is 11:00 at Empress Inn And Suites By The Falls.

  • Does Empress Inn And Suites By The Falls offer free Wi-Fi?

    Yes, Empress Inn And Suites By The Falls offers free Wi-Fi.

  • How far is Empress Inn And Suites By The Falls from the airport?

    Empress Inn And Suites By The Falls is 11.5 km from Niagara Falls. Empress Inn And Suites By The Falls is 33 km from Buffalo.

  • How does KAYAK find such great Empress Inn And Suites By The Falls hotel deals?

    KAYAK scours the web for all room deals available at Empress Inn And Suites By The Falls in Niagara Falls and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Empress Inn And Suites By The Falls and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Empress Inn And Suites By The Falls.

See more FAQs

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