Hotels near Norwich Airport

Hotels near Norwich Airport

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Norwich Arpt (NWI) - Norwich, England, United Kingdom
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Best hotels near Norwich Airport

Cleanliness
9.6
Comfort
9.6
Location
9.8
Overall
9.5
Services
9.2
Overall 9.3 Excellent
Based on 485 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.8
Overall
9.5
Services
9.2
Cleanliness
9.3
Comfort
9.6
Location
9.6
Services
9.3
Staff
9.6
Cleanliness
9.6
Comfort
9.6
Location
9.8
Overall
9.0
Services
9.1
Cleanliness
9.9
Comfort
10.0
Location
10.0
Services
9.5
Staff
9.8
Cleanliness
9.7
Comfort
9.7
Location
9.7
Overall
10.0
Services
9.4
Cleanliness
9.7
Comfort
9.7
Location
9.6
Services
9.2
Staff
9.6

Excellent 8.0
Pros: Good location. Nice room and friendly staff.
Cons: There was no evening restaurant facility, so we had room service, which was good but meant we spent a lot of time in the room. We arrived early and had to pay parking until 3pm.
Excellent 9.0
Pros: Facilities were good and the breakfast was excellent
Excellent 9.0
Pros: Staff very attentive, room had everything we needed and good location in city.
Cons: Was very aware of noise from room above us, probably comes with being an old building.
Excellent 9.0
Pros: The stay was very relaxing. The staff were extremely friendly and helpful. Breakfast was great. They stored our luggage after check out.
Cons: There was no dinner, but this could be due to covid.
Excellent 9.0
Pros: Lovely building. Comfortable room. Good though very traditional breakfast.
Cons: Going outside to get to room. Not many coat hangers. Complimentary slippers would have been nice as the floor wasn’t carpeted
Excellent 8.0
Pros: Perfect location. Courteous, friendly and efficient staff.
Excellent 8.0
Pros: Good location, old and beautiful building
Cons: The issue we had was that it advertised a restaurant but in fact its closed or was when we asked yesterday. They did do breakfast in the main building, but the only evening food was a very limited menu served in the room, although the only table was on the balcony and not a lot of use in the rain.
Excellent 9.0
Pros: The size of the room and the great central location.
The Assembly House - Norwich
Rated #1
9.3
Excellent 9.3
Based on 485 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.7
Overall 9.2 Excellent
Based on 597 reviews
Cleanliness
9.5
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.7
Cleanliness
9.8
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.9
Cleanliness
9.5
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.6
Cleanliness
9.4
Comfort
8.7
Location
9.3
Services
8.5
Staff
9.8
Cleanliness
9.5
Comfort
9.1
Location
9.3
Services
8.8
Staff
9.7
Cleanliness
9.4
Comfort
8.9
Location
9.1
Services
8.6
Staff
9.6

Excellent 10.0
Pros: Fantastic location and excellent value for money. Very nice staff, who provided us with parking permits, let us check in early, and included a much needed cooked breakfast for an extra £5. Clean, comfortable and only a short walk to the city centre. Would highly recommend.
Excellent 10.0
Pros: Spotless property, nice staff, great value good location
Excellent 10.0
Pros: Very comfortable bed, welcoming host, great breakfast. Smart TV in room so could watch YouTube. One of the better places that I've stayed.
Good 6.0
Pros: Staff was amazing. The place really had a cosy familiar vibe.
Cons: Walls were paper-thin and at times you could hear what your neighbours were up to.
Excellent 9.0
Pros: The breakfast was excellent.And good price
Cons: The only think I did not like is that they do not give any info about breakfast at time of booking.Including the charge.I reckon that it can create doubts regarding the charge applicability depending on rate paid.It would be better policy to state the breakfast charge at time of booking.
Excellent 8.0
Pros: Lovely staff, very accommodating
Excellent 10.0
Pros: fantastic little b and b, very friendly staff the place is super clean and the bed was very very comfortable, highly recommend
Cons: nothing
Abbey Guest House - Norwich
Rated #2
9.2
Excellent 9.2
Based on 597 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.2 Excellent
Based on 266 reviews
Cleanliness
9.6
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
8.9
Staff
9.5
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.7
Cleanliness
9.8
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.8
Comfort
9.5
Location
9.2
Services
9.3
Staff
9.6

Excellent 10.0
Pros: Great location for city centre, buses and trains.
Cons: Nothing
Excellent 9.0
Pros: The room was very clean and well equipped. Location right next to the train station. Very good prices compared to similar options and great value for money
Cons: Walls are quite thin - I could hear my neighbour’s speech on phone quite clearly although it didn’t continue to late
Good 7.0
Pros: Room was very clean. Very comfy bed Parking permit provided.
Excellent 10.0
Pros: Clean, fresh, modern with good facilities - highly recommended
Cons: Couldn't ask for much more with such great prices - just a tip for future residents, if driving park on the opposite side of the road the hotel is on - no permits needed that side!
Excellent 10.0
Pros: Modern decor, clean, easy access from the train station.. host is very knowledgeable and polite... quiet .. All in all a very respectable place to stay.
Cons: Nothing to complain about ... 1st class 👏
Marlborough Guest House - Norwich
Rated #3
9.2
Excellent 9.2
Based on 266 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
8.6
Staff
9.7
Overall 9.1 Excellent
Based on 206 reviews
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
8.6
Staff
9.7
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
8.5
Staff
9.9
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
8.6
Staff
9.6
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.4
Staff
9.9
Cleanliness
9.3
Comfort
9.4
Location
9.2
Services
8.9
Staff
9.6
Cleanliness
9.0
Comfort
9.2
Location
9.2
Services
8.7
Staff
9.6

Excellent 10.0
Pros: Lovely setting and great food.
Excellent 10.0
Pros: Staff were so welcoming, very helpful as a lone traveller
Cons: Nothing
Excellent 10.0
Pros: During the pandemic this was very suitable. Everything was well spaced in large airy rooms. It was very welcoming.
Excellent 9.0
Pros: The food at the hotel was exceptionally good. My wife and I enjoyed the meals and we had more than enough to satisfy our hunger
Cons: Everything was to our liking although the shower drained very slowly.
Excellent 10.0
Pros: Excellent 2 night break in a friendly welcoming hotel with the additional facility of a fantastic restaurant with great food!
Cons: Nothing
Excellent 9.0
Pros: Good sized clean rooms and great breakfast. Hotel has a bar and restaurant too.
Cons: Nothing
Excellent 9.0
Pros: The food here is exceptional (AA Rosette this year and well-deserved). This is a classic English country house hotel which manages to be informal and yet still deliver snappy service. We had high expectations based on the reviews that we had read and we were not disappointed. We would definitely stay again.
Cons: There isn't much to complain about. A bit more drawer space in our room perhaps, but that apart it was a great experience staying there.
Excellent 9.0
Pros: Friendly and helpful staff, also very professional. Excellent food and service. Rooms could use a little tic but the bed was very comfortable. We slept really well. Will definitely stay again.
Stower Grange Hotel - Norwich
Rated #4
9.1
Excellent 9.1
Based on 206 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Location
8.6
Services
9.1
Staff
9.4
Overall 9.0 Excellent
Based on 176 reviews
Cleanliness
9.4
Comfort
9.2
Location
8.6
Services
9.1
Staff
9.4
Cleanliness
10.0
Comfort
9.2
Location
8.6
Services
9.2
Staff
9.4
Cleanliness
9.4
Comfort
9.2
Location
8.6
Services
9.1
Staff
9.4
Cleanliness
9.1
Comfort
8.4
Location
7.8
Services
8.4
Staff
9.1
Cleanliness
9.2
Comfort
9.4
Location
8.6
Services
9.2
Staff
9.4
Cleanliness
9.3
Comfort
9.1
Location
8.7
Services
9.2
Staff
9.4

Catton Old Hall - Norwich
Rated #5
9.0
Excellent 9.0
Based on 176 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
9.3
Location
9.7
Overall
9.3
Overall 8.8 Excellent
Based on 2,853 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.3
Location
9.7
Overall
9.3
Cleanliness
9.4
Comfort
9.3
Location
9.8
Services
8.7
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.7
Services
8.7
Staff
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
8.6
Staff
9.0
Cleanliness
9.1
Comfort
8.8
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
8.6
Staff
9.2

Okay 4.0
Pros: Location was very good.
Cons: Had to change room (the first was very depressing, poorly designed, and had cobwebs). Did not eat breakfast there (expensive, and the menu did not accommodate my dietary needs). The old part has no lifts, so moving luggage was a challenge: up several staircases.
Excellent 8.0
Pros: Staff were lovely. We got a great rate, about £80. We asked for a bath rather than a shower which we were told was no problem. Lovely stay.
Okay 4.0
Pros: Lovely old hotel full of character in a great location.
Cons: On arrival the receptionist told us where the hotel car park was. My wife and I then had a grim walk in driving wind and rain with our luggage from the parked car back to the hotel reception. The next day I discovered a rear entrance to the hotel, out of sight to where I had parked. A shame the receptionist did not mention this. A few days earlier I had telephoned the hotel and asked for breakfast to be included.. "Just book it when you arrive, we can always fit you in." he said. "Sorry" said the receptionist on arrival "The hotel is full and breakfast is not available." I referred to my earlier telecon. "Who told you that?" he said. I also booked a complementary tour of Norwich in one of the hotels vintage Bentleys at 10.30 the following morning as a surprise for my wife. From 9.00 we hung around the front door, My wife wondering why we were not getting on with our holiday. At 10.15 I went to the reception to make sure we were waiting in the right place. "Sorry," she said "The tour has been cancelled. Covid." Was it impossible to have phoned my room and left a couple of notices in the lift and the front door? We had an evening meal. Initally the service was OK and the lady serving us was very nice and helpful. I assume she went off duty and the service went with her. After the meal we waited twenty minutes for the bill, or any sign of life from the staff. We gave up waiting and went to the adjacent bar. A member of the restaurant staff suddenly broke into life and chased us into the bar where he presented us with the bill. From his attitude he clearly thought we were doing a runner. This sad story goes on but it depresses me to think about it.
Excellent 10.0
Pros: Everything lovely.... room, great bathroom. White company toiletries. Tea and coffee. Fab location centre of town. Free parking.
Excellent 10.0
Pros: Gorgeous hotel, staff were always happy to help
Cons: Nothing
Excellent 9.0
Pros: Clean, friendly hotel in a nice location near to the cathedral
Cons: The guest internet connection in our room was poor.
Excellent 10.0
Pros: Location of hotel so central and perfect for bars in and restaurants around Tombland. We had a fabulous meal from the a la carte menu and drinks in the bar which was very quaint. Breakfast delicious. Option of full english or continental. Service first class. Staff so friendly and polite. Our room was immaculate.
Cons: There was nothing we would change.
Excellent 8.5
Excellent 10.0
Excellent 10.0
Pros: The staff is friendly and the onsite restaurant was fantastic! Rooms are modernized and spacious. Location is excellent. Couldn't have asked for anything more!
The Maids Head Hotel - Norwich
Rated #6
8.8
Excellent 8.8
Based on 2,853 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.4
Overall 8.7 Excellent
Based on 1,207 reviews
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.4
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.5
Cleanliness
9.1
Comfort
8.8
Location
8.9
Services
8.7
Staff
9.5
Cleanliness
9.2
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.2
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.4
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.4

Excellent 9.0
Pros: Restaurant food excellent and all the staff so friendly a good place to stay. This is the second time i have stayed here and i will stay here again.
Excellent 8.0
Pros: Handy location, great food
Cons: COVID restrictions
Good 7.0
Pros: The hotel was very good, staff, food, cleanliness, and only 20 mins walk into Norwich City centre.
Cons: The room was very small, couldn't move around, had to walk sideways round the bed, this room would have suited a single person.
Excellent 9.0
Pros: Friendly staff.
Cons: Slow service at dinner.
Excellent 9.0
Pros: The room clean and quite big for a single.
Cons: Nice hotel would stay again.
Excellent 8.0
Pros: Great choice of food for vegetarians. Well located for walking into Norwich as well as having easy road access to the wider area.
Cons: The drab corridor that led to our room…
Excellent 9.0
Pros: The ambiance, the decor, the room, the bed, the breakfast, the quiet, the cleanliness. Everything.
Cons: It was unnecessary to take our temperature - but hey.
The George Hotel, Bw Signature Collection - Norwich
Rated #7
8.7
Excellent 8.7
Based on 1,207 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Location
8.2
Services
8.6
Staff
9.1
Overall 8.6 Excellent
Based on 344 reviews
Cleanliness
8.9
Comfort
8.9
Location
8.2
Services
8.6
Staff
9.1
Cleanliness
8.3
Comfort
8.3
Location
7.3
Services
7.6
Staff
8.3
Cleanliness
9.1
Comfort
8.9
Location
8.3
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Location
8.1
Services
8.4
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Location
8.0
Services
8.5
Staff
9.0

Excellent 10.0
Pros: Great continental breakfast that was replenished daily. So good to have dedicated parking. Level walk to town centre attractions/facilities. Helpful staff.
Excellent 8.0
Pros: Very clean and comfortable
Cons: In middle of road closures. Stairs to room hard for my husband to climb.
Excellent 8.0
Pros: The breakfast was very good, the room was cleaned every day to a high standard. The location was peaceful.
Cons: The room was dark.
Excellent 10.0
Pros: It’s a really lovely pub and the rooms were beautiful and comfortable. There’s a kettle, different teas, a nespresso machine and a little continental breakfast all included in the room which was really nice and convenient. The shower was so nice too which was a big plus. Overall it’s a lovely B&B and the pub is really nice. I’d highly recommend it.
Cons: The location is a good 20 mins walk from the town centre but if you have a car then it’s probably perfect.
Excellent 10.0
Pros: The rooms were very clean and the beds were really comfortable, it was a quiet area so had an excellent nights sleep. It was ideal having a fridge in the room (we were able to keep extra water) A cooked breakfast would have been good as we were travelling a distance, but as that was not possible the continental breakfast was adequate
Excellent 9.0
Pros: Location was excellent, just a 10 minute walk to the city. Room was very clean and quite spacious. Modern decoration & ensuite with original features like sash windows. The staff were very friendly. Having a little fridge was handy. Bed was comfy with extra pillows provided. Separate keyed entrance rather than going through the pub.
Cons: Just small touches like the wardrobe didn't shut properly, no mirror in the room only the bathroom, same breakfast every day.
Excellent 8.0
Pros: Great little pub with spacious and clean rooms above. The pop up kitchen at the pub was a bonus and a very convenient but quiet location.
Excellent 10.0
Pros: Great location just a short walk from the center. Parking available at the rear. beautiful rooms with everything you need and more. Nice separate entrance to rooms from outside also, so you can come and go as you need. 100% will stay again and can't recommend it enough.
Cons: Nothing - all perfect
Okay 5.0
Pros: Reasonable clean.
Cons: Little facilities. Breakfast in room only.
Lord Rosebery - Norwich
Rated #8
8.6
Excellent 8.6
Based on 344 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.3
Staff
9.3
Overall 8.4 Excellent
Based on 334 reviews
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.3
Staff
9.3
Cleanliness
9.0
Comfort
8.7
Location
8.9
Services
8.3
Staff
9.3
Cleanliness
8.5
Comfort
8.3
Location
8.6
Services
8.3
Staff
9.2
Cleanliness
8.9
Comfort
8.7
Location
8.3
Services
8.4
Staff
9.4
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.3
Staff
9.3
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.1
Staff
9.4

Good 7.0
Pros: The food was excellent and so was the staff
Cons: Disappointed that there was no fridge in the room and the bed was not comfortable not like when we stay there last year.
Good 7.0
Pros: The personal touch, being shown to our room in person rather than just given directions. The room was a good size and had all the basics we needed.
Cons: Bathroom door lock didn't work, but we just let each other know when not to go in.
Excellent 9.0
Cons: I have stayed here before and they did breakfast - they don't anymore...well midweek they don't.
Excellent 9.0
Pros: We stayed in the family room with our two grandsons, 7 & 9 years old. The room was spacious and airy, good wi-fi for the boys tablets was an asset, and comfortable beds. Great beer garden with play area and friendly staff. It was room only, but still excellent value for the price!
Excellent 8.0
Pros: Everything was good.
Cons: Bed was a little hard for us oldies.
Excellent 10.0
Pros: The room was large with 2 double beds that were very comfortable and 2 leather sofas. Very clean and airy. The shower had good pressure. Tea making facilities including bottled water, hairdryer and lots of power points. High quality blackout curtains. All in all excellent vaiue for money.
Cons: The only downside was having to vacate the room by 10am, midday would have been better.
Excellent 9.0
Pros: The staff were really friendly and positive. The room was a very nice size and the bed very comfortable. We really enjoyed our stay here, thank you.
Cons: Unfortunately the restaurant was closed due to covid isolation ... We would of liked to try it.
Blue Boar Inn - Norwich
Rated #9
8.4
Excellent 8.4
Based on 334 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Location
8.4
Overall
6.0
Services
8.2
Overall 8.1 Excellent
Based on 911 reviews
Cleanliness
8.3
Comfort
8.2
Location
8.4
Overall
6.0
Services
8.2
Cleanliness
8.0
Comfort
7.9
Location
8.4
Services
8.2
Staff
8.9
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
8.2
Staff
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.5
Staff
9.1
Cleanliness
8.3
Comfort
8.1
Location
8.5
Overall
6.0
Services
8.0
Cleanliness
8.1
Comfort
7.9
Location
8.6
Services
7.9
Staff
8.6

Excellent 8.0
Pros: Staff were lovely especially the lady at breakfast. Convenient location for City and Broads.
Cons: Limited menu - food in restaurant not great.
Okay 4.0
Pros: Location and foyer area were nice.
Cons: Bed very uncomfortable. Swimming pool area very run down. Additional fee for car parking not clear on booking. Hotel needs refurbishment and doesn’t meet 4 star expectations.
Good 7.0
Pros: Family friendly. Helpful staff. Good sized room and facilities... Very modern
Cons: Confusing for check in time and room wasn't ready. Long wait to get into room!
Good 6.0
Pros: Size of rooms good. Pretty quiet location so slept soundly. Staff friendly znd helpful.
Cons: Water pressure in shower and sink very low. Water not very hot. Rooms were not fully clean: found a bug in one of the beds and one of the towels had a dirty mark. Breakfast was quite basic and uninspiring, with only cartons for juice and milk jugs left out which ended up getting bits in.
Excellent 9.0
Pros: Breakfast was excellent, plenty of choice, however, my wife was disappointed that there was no tinned fresh fruit, prunes, apricots or grapefruit.
Cons: See above.
Good 6.0
Pros: Location
Cons: Hotel needs a refurbishment..... very tired.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.0
Pros: We all loved the breakfast - favourite part of my stay! Only thing that could have improved it were some veggie sausages (or something equivalent) and a museli-type thing! We loved being able to go swimming. And our family room was a great size.
Cons: The swimming pool has a white plastic surround trimming that wasn't clean. We went three times and it was grimey each time (so it wasn't a one off). Also behind the curtains in our room were certain objects from the previous guests.
Holiday Inn Norwich - North - Norwich
Rated #10
8.1
Excellent 8.1
Based on 911 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.1
Location
8.1
Overall
8.0
Services
7.8
Overall 7.9 Good
Based on 1,387 reviews
Cleanliness
8.3
Comfort
8.1
Location
8.1
Overall
8.0
Services
7.8
Cleanliness
8.4
Comfort
8.3
Location
8.3
Services
7.8
Staff
8.8
Cleanliness
8.4
Comfort
8.1
Location
8.2
Services
7.8
Staff
8.8
Cleanliness
8.4
Comfort
8.3
Location
7.8
Services
7.9
Staff
8.6
Cleanliness
8.0
Comfort
7.9
Location
7.9
Overall
8.0
Services
7.6
Cleanliness
8.0
Comfort
7.8
Location
7.9
Services
7.4
Staff
8.3

Excellent 9.0
Pros: staff, room, and breakfast all perfect.
Cons: shower head needs descaling
Excellent 9.0
Pros: Rooms were as expected, nice ensuite. Breakfast included in price, and was ample. Staff very helpful, always available.
Cons: Day pass to swimming pool etc unavailable due mostly by covid. Members onlys.
Excellent 9.0
Pros: Room was immaculate. We had a 4 night stay and room was freshened up everyday and replenished. Cleaners did great great job. So clean and all staff friendly. Breakfast was spot on.
Poor 1.0
Pros: Was close to where we wanted to visit.
Cons: Accommodation was awful. Was lots of dust particles constantly in the air . As I’m a asthmatic this caused me a lot of difficulties in breathing. Couldn’t open window for ventilation. Turned off the air con as didn’t know if it was coming out of there or making it worse. Putting the lamp on in the night was like looking at a snow storm !! As for breakfast.,,, Bacon had a horrible taste like it was baked in a rubber tray And scrambled egg was so salty with a fishy taste like it had been cross laminated !? Told staff wasn’t happy with it. Last 2 days decided to have continental breakfast. Which was nice . Also very noisy guests from 2am to 4am Spoke to the manager when checking out. Also Mentioned to the manager that the information in the room needs to be up dated as said no one will enter the room for at least 5 days due to covid. But had house maid in every day. On a good note I must say the staff where very polite and friendly and helpful.
Excellent 10.0
Pros: Clean , comfortable stay friendly staff , great breakfast
Cons: Nothing
Excellent 10.0
Pros: The room was clean, the air con was great and the beds were comfy. Great all round
Cons: Bar closes at 11, it would be better if it was open till at least 2. £320 was far too expensive for the stay for two twin rooms.
Excellent 9.0
Pros: Lovely beds & pillows Very friendly staff Clean Great quality shower
Cons: Breakfast could have been better hence the 9/10 score
Excellent 8.0
Pros: It was value for money. The staff were very helpful and the breakfast staff were very good.
Cons: I was pleased with the service
Holiday Inn Express Norwich - Norwich
Rated #11
7.9
Good 7.9
Based on 1,387 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Location
7.3
Services
7.2
Staff
8.4
Overall 7.4 Good
Based on 689 reviews
Cleanliness
7.5
Comfort
7.5
Location
7.3
Services
7.2
Staff
8.4
Cleanliness
7.6
Comfort
7.7
Location
7.5
Services
7.5
Staff
8.6
Cleanliness
7.3
Comfort
7.3
Location
6.9
Services
7.0
Staff
8.2
Cleanliness
7.6
Comfort
7.8
Location
7.3
Services
7.2
Staff
8.5
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.1
Staff
8.3
Cleanliness
7.5
Comfort
7.4
Location
7.8
Services
7.1
Staff
8.3

Excellent 8.0
Pros: Super comfy bed & great room temperature. Had a very good nights sleep 😁 Breakfast was very good 😋
Cons: We felt the room needs updating.
Good 7.0
Pros: It was very clean
Cons: The decor was dark the paint and furniture was chipped and tatty
Excellent 9.0
Pros: Excellent but prefer to serve self but appreciate its covid times
Cons: Nothing
Excellent 8.0
Pros: Location and cleanliness
Cons: A good one night experience
Excellent 9.0
Pros: Lovely and quiet, comfy bed and really relaxing
Cons: Husband got a huge splinter from the banister walking down the stairs. Over all a great stay. Definitely making a return visit.
Mercure Norwich Hotel - Norwich
Rated #12
7.4
Good 7.4
Based on 689 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

St Edmundsbury B&B - Norwich
Rated #13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.7
Location
8.4
Overall
4.7
Services
7.3
Overall 7.0 Good
Based on 4,241 reviews
Cleanliness
7.6
Comfort
7.7
Location
8.4
Overall
4.7
Services
7.3
Cleanliness
10.0
Location
10.0
Overall
7.0
Staff
10.0
Value for money
2.0
Cleanliness
7.0
Comfort
7.2
Location
8.2
Services
6.8
Staff
7.3
Cleanliness
4.0
Location
6.0
Overall
4.0
Staff
3.0
Value for money
4.0
Cleanliness
7.6
Comfort
7.7
Location
8.4
Overall
4.0
Services
7.3
Cleanliness
7.7
Comfort
7.7
Location
8.3
Services
7.2
Staff
7.6
Cleanliness
7.9
Comfort
7.9
Location
8.3
Services
7.7
Staff
7.9
Cleanliness
8.0
Comfort
8.0
Location
8.4
Services
7.8
Staff
7.9

Excellent 8.0
Pros: Location is fine. Breakfast was plentiful if you wanted a cooked breakfast or continental.
Cons: Breakfast opening at 0700 and not 0710 today, 30th July. You book your breakfast slot when you check in. Team Leader should set good standards for the staff to follow.
Mediocre 3.0
Pros: Beautiful hotel been a number of times before.
Cons: Under new management standards have dropped. Poor communication over broken pool pump, dinner arrangements etc. Room smelt stale and ‘lived in’ . Toothpaste in the only glass. Room not serviced and no information with regard to how to get clean towels. Being told by staff that I should ‘no longer expect Marriott standards under new ownership’ certainly didn’t help me. I will not return unless it’s part of compensation and even then I would think twice!
Mediocre 2.0
Pros: Not a lot. The shower water pressure was very good. Our Bentley remained untouched and not damaged(!)
Cons: Despite calling room service several times soon after checking in - it was constantly engaged (suspect switched permanently to busy). Check in assistant was surly and made us wait until she had sorted her paperwork before checking us in without pleasantness or cheer. The window was permanently open because the sash cord had broken and no-one had repaired it. (The wooden window ledges were rotten and falling apart. The bed was two singles zipped together - creating a hard ridge in the middle and the mattresses were hard and unforgiving. Guest noise was high. Drunken people were crashing around and lying on benches. This is a hotel for badly behaved drunken louts - we will not be returning and we will not recommend this hotel to our colleagues.
Poor 1.0
Pros: Wifi was okay. Main meal at dinner was good & right portion.
Cons: Customer service/relation requires immediate review and needs improving as staff are rude, disrespectful and do not offer any apology for failings or shortcomings, worst are even sarcastic. Highly recommend for front desk staff to complete 'good customer relation' training and for new staff to have thorough induction on what the hotel service provides especially in the restaurant (we were given the wrong menu for dinner comprising of only 3 choices of main meals, it took 'forever' to provide the receipt & then another long wait to take the payment). Originally placed in a room without a window that appears like a cupboard / storage room converted to a room, no other escape except the door! This does not meet fire regulation as has no other means of escape in case of a fire (other than the door!) Went back to reception to request a room change and after several explanations that I am claustrophobic, was then moved to another room that was like a sauna with a window right by the hotel vents system hence the heat, only 1 window opens and the 2 electric fans both turn on sounded as if you sit on an airplane next to the propeller (did not sleep for 4 nights hence on). Room presentation are far below standard to expect from an AA 4-star hotel - the bed were not properly made, the tea kettle stinks & has dried lime scale which obviously has not been cleaned for several months on end, no room service nor daily cleaning of room even to just empty the bins nor been told to just leave the bin outside the door if full so they can collect (stayed 4 nights hence bins were full to the brim). The reception was constantly left unattended by staff, no information if staff is returning soon or any information where guest can go for assistance instead. All guest I met in reception are either unhappy or were complaining about something.
Excellent 8.0
Pros: Great location and comfortable bed.
Cons: Slow check in procedure .
Good 6.0
Pros: I only stay in Britannia hotels because they have great gyms…
Cons: I booked a standard double thru the central booking office who matched booking.cons price. Should have booked they booking and gained the points… They put me in a room with single beds and would not change me as they were fully booked. No apologies just a “ you can put both beds together but we have no housekeeping in atm. Then promised to have a bigger set of sheets and duvet brought to my room so I could fix the beds together myself. Well, that was 3 hours ago. Really poor service from reception. The two girls had absolutely no idea how to deal with situations they should have easy overcome, “ sir we’ll comp your breakfast “ anything but nothing and plenty of very annoyed customers in front and behind me. It’s clean , it isn’t a bad place to stay at all but I’m here for work not for a holiday and will avoid this place in future like the plague
Good 7.0
Pros: Nice and clean. Nice receptionist and pleasant building to stay in. It wa nice they put a fan in the room.
Cons: No room service available. Had to book for dinner and limited availability. Alot of unhappy guests with the limitations in facilities
Mediocre 3.0
Pros: Location.
Cons: 30 minutes to check in. Swimming pool out of order. Room boiling and windows can't be opened properly. To prevent guests trying to escape? Electronic room key failed every day, for LOTS of other guests as well. Plastic under-sheet makes sleeping impossible. You're expected to pay for your stay on check in not check out. I assume to make demanding a refund/discount more difficult.
Excellent 8.0
Pros: We were met at Reception by very friendly staff, given all of our room details and additional information regarding changes that the hotel had made due to Covid-19 for breakfast/meals. We booked our breakfast for each morning and staff were helpful in ensuring that we were able to eat at a suitable time. I had requested adjoining rooms on booking which had been accommodated. Breakfasts were very good, hot options were served to the table due to Covid-19 but always presented well and served hot.
Cons: Swimming facilities were understandably restricted due to Covid-19 with bookable timed slots, however when we arrived there were a number of people using the facilities outside of their alloted times which meant we could not access the pool at the time we had booked.
Mediocre 3.0
Pros: Good location, low noise and spacious parking.
Cons: The room was uncomfortably hot which made it very difficult to sleep. There were broken appliances and although we understand there is no room cleaning due to covid there was nowhere to remove rubbish or replace towels. The pool wasn't working - we had a call 4 minutes before free cancellation ended to tell us this and the reception didn't bring it to our attention. There was a sign on the window saying an engineer had been called 'today' to sort out the situation however this has clearly been there for several days. Customer service was below average - staff were uninterested and unapologetic about people's problems. The room keys also didn't work after the first days so we had to go to reception each day to get them fixed. Bathroom had a funky drain smell and window didn't shut.
Sprowston Manor Hotel, Golf & Country Club - Norwich
Rated #14
7.0
Good 7.0
Based on 4,241 reviews
Details
Reviews

Cleanliness
8.0
Location
8.0
Overall
6.0
Staff
6.0
Value for money
6.0
Overall 6.4 Good
Based on 1 reviews
Cleanliness
8.0
Location
8.0
Overall
6.0
Staff
6.0
Value for money
6.0
Cleanliness
8.0
Location
8.0
Overall
6.0
Staff
6.0
Value for money
6.0

Wensum Guest House - Norwich
Rated #15
6.4
Good 6.4
Based on 1 reviews
Details
Reviews

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