Hotels near London City airport

Hotels near London City airport

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London City (LCY) - London, England, United Kingdom
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Best hotels near London City airport

Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
9.5
Overall 8.8 Excellent
Based on 2,074 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
9.5
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
2.0
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Overall
8.5
Services
8.9
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.7
Staff
9.0

Excellent 8.0
Pros: Bed was not very comfortable. Too hard for me. Everyone is different though of course.
Cons: Location was OK, ideal for a cable car trip over to the 02.
Excellent 9.0
Pros: Food and room service was fantastic
Excellent 9.0
Pros: Lovely staff, very helpful
Cons: Has a meal, took a while to get served then brought one of orders wrong. Rectified, so ok
Good 7.0
Pros: Friendly staff, Very nice breakfast buffet.
Cons: Loud drilling into adjacent walls from 8am, Very strange small toilet room.
Excellent 10.0
Pros: Big room, got upgraded when we got there, hotel staff went above and beyond for us
Good 7.0
Pros: The breakfast was nice
Cons: The room service was terrible food
Excellent 9.7
Pros: Lovely room Clean fast efficient
Cons: Access to a pool would have been a bonus - even at another hotel
Good 6.3
Pros: The restaurant was good
Cons: The bed was hard and uncomfortable. It made a squeaky noise every time you get in bed or move.
Novotel London Excel - London
Rated #1
8.8
Excellent 8.8
Based on 2,074 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.9
Facilities
8.8
Location
8.9
Overall
9.0
Overall 8.8 Excellent
Based on 5,027 reviews
Cleanliness
9.2
Comfort
8.9
Facilities
8.8
Location
8.9
Overall
9.0
Cleanliness
9.2
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
9.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.5
Cleanliness
9.2
Comfort
9.0
Location
8.9
Overall
10.0
Services
8.7
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
8.8
Overall
6.0
Services
8.5
Cleanliness
9.0
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.7

Excellent 8.0
Pros: Clean room Next to train station
Excellent 9.0
Pros: Nice welcoming hotel, clean and modern rooms. Comfortable bed and nice hot power shower. Excellent location to the 02 Arena, which is only one Tube stop away.
Excellent 10.0
Pros: Great choice for breakfast, really fresh
Cons: Tv kept losing signal
Excellent 9.0
Pros: Clean and tidy. Friendly and helpful staff. Perfect location for the event I was attending. Easy to get to from Paddington via the underground.
Cons: N/A
Excellent 10.0
Pros: Great value for London. Amazing breakfast and very friendly and accommodating staff
Excellent 10.0
Pros: Right in front of the metro station. Just 1 stop to O2 and direct line to city center. Comfy and clean rooms. Good breakfast buffet, cosy restaurant and lounge.
ibis London Canning Town - London
Rated #2
8.8
Excellent 8.8
Based on 5,027 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
9.5
Overall
10.0
Overall 8.8 Excellent
Based on 777 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.5
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
8.9
Location
9.6
Services
8.8
Staff
9.0
Cleanliness
9.2
Comfort
9.0
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.0

Excellent 8.0
Pros: The room was quirky, the location was perfect for the O2 and the staff were very friendly and welcoming. When we first got there, I was worried that a room in a pub would be loud and perhaps even smelly. But it was lovely and quiet
Cons: Would have loved to have had the option of a breakfast parcel. Whilst breakfast was included in the price, we had to leave the hotel very early due to a work commitment and we didn't have the option to take away even a croissant or similar (though we were offered a coffee)
Excellent 9.0
Pros: Room was incredibly clean, the bedding was great quality and really really liked the addition of decaf tea in the rooms!
Cons: Very noisy at night but to be expected somewhat with staying in a pub however the noise continued well past the closing time of the bar
Good 6.0
Pros: The staff were excellent 😊
Cons: The stairs! We are in our seventies and while both "fit" we should have asked for a lower floor.
Excellent 8.0
Pros: Breakfast and bed
Cons: Poor lighting in room but probably this down to the nautical theme of a ships cabin
Excellent 9.0
Pros: Great location, great history, great staff and excellent breakfast
Cons: Nothing to complain about
The Pilot - London
Rated #3
8.8
Excellent 8.8
Based on 777 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.8
Location
8.1
Overall
8.3
Overall 8.6 Excellent
Based on 4,165 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.8
Location
8.1
Overall
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.0
Comfort
8.8
Location
7.9
Services
8.7
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.6
Overall
9.6
Cleanliness
9.1
Comfort
9.0
Location
8.2
Services
8.7
Staff
8.9
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Facilities
7.0
Location
8.2
Overall
6.7
Cleanliness
9.0
Comfort
8.8
Location
8.2
Services
8.5
Staff
8.8

Okay 5.0
Pros: Comfortable big bed. Clean
Cons: Out of the way location Restaurant/food area
Excellent 8.0
Pros: A rude lady on reception was rude to my partner
Cons: Other staff, looks lovely, very comfortable. Good facilities
Excellent 8.0
Pros: The room was comfortable. There was a wide range of options for breakfast and the hotel allowed us to leave our bags on the day of departure after we had checked out.
Excellent 8.0
Pros: Room was nice, bed comfortable. Decent location, easy for transport links.
Cons: At busy times the staff were overrun.
Excellent 8.0
Pros: Quiet and dark (at night)room
Cons: Had to reset my room key and was nearly overcharged for my pre arranged room extension.
Excellent 9.4
Pros: Great location for city airport bit too far for a central London stay. Very comfortable hotel and good prices for food
Cons: Not the best location for central London
Excellent 9.7
Pros: Clean and fresh hotel
Good 6.5
Pros: Location
Hampton by Hilton London Docklands - London
Rated #4
8.6
Excellent 8.6
Based on 4,165 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.4
Food
9.2
Location
8.4
Overall 8.6 Excellent
Based on 2,955 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.4
Food
9.2
Location
8.4
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
5.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.1
Comfort
9.2
Location
8.4
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
9.2
Location
9.7
Cleanliness
9.1
Comfort
9.2
Location
8.4
Services
8.8
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.6
Staff
8.5

Excellent 8.0
Pros: Great location, clean & modern with good facilities.
Cons: Bar closed at 11pm.
Good 7.0
Pros: the accommodation was pretty much what we expected, comfortable ,clean, modern
Cons: I requested a city view, on arrival the reception guy said it was a water view I asked if that meant could we see the city he sort of explained we could, on arrival to the room it meant water view no city in site, because we were only there one night we didn't bother changing. when we booked we didn't book breakfast as it was £17.50 each! but in the morning we decided to get breakfast in the hotel BIG mistake, poor, all the full breakfast elements were under cooked or of a low standard the egg offering was barely recognisable (it was yellow at least) did not try it, pastries were under cooked, not much choice on the drinks front.
Good 6.0
Pros: The staff in the restaurant & bar were amazing! Went above & beyond. Saturday night especially. The young lady that helped me was so welcoming & helped with any& every query I had
Cons: The plug socket next to bed was not working. The pool changing facilities have no locks on door which for mixed gender is disgraceful. The one water bottle left in the room & lack of coffee/milk etc when I had a second guest arriving later was petty. The ask for use of pool & find out you should be given robes which we didn’t also again lack off attention. Breakfast starting at 7 on Sunday is normally fine..but no consideration for marathon runners Sunday 3rd. Premier inn hub gave goody bags to all runners.. my mother told me. Which is such a great gesture!! Additionally the error of hotel double charging me prior to arrival the hotel could’ve apologised or left a discretionary bottom of wine for the trouble it caused me in the error they had.
Good 7.0
Pros: Clean room Food in restaurant was good Restaurant staff were very friendly & helpful Comfortable bed
Cons: Pool too small. No tea/coffee mugs or spoons in room Poorly stocked canteen Main bar not open
Okay 4.0
Pros: Location
Cons: No electric car chargers , this should be normal for a hotel like this. London marathon weekend and no early breakfast was offered for the runners who had to leave early even though we asked politely, we were just ignored. The Aloft used to feel special, it doesn’t anymore, it’s a premium price for a very normal hotel. Will be using the Novotel next time.
Poor 1.0
Pros: The room was OK.
Cons: The room next to me has people in it that didn’t settle until 4am…..which seeing I was to be up at 5.30am was not appreciated. I don’t understand why they put me in a room with adjoining doors. Also, I have been overcharged by the hotel. Booking.com said £179.10 (which is very expensive for what it was) versus the hotel charging me £184.10 (I know it’s only £5 - but it does irritate me….don’t know who is wrong - the Aloft or Booking.com)
Poor 1.0
Pros: The room and the cleaniness
Cons: The serv8ce
Excellent 10.0
Pros: Fantastic staff
Cons: Faultless.. maybe more parking space
Excellent 9.7
meals, breakfast 9.5 dinner 8.0 we thought menu could have been slighty larger room larger than most lonfon hotels and location perfect with do much public transport. reconend for both business and pleasure for familys and couples
Excellent 9.7
Pros: I loved he fast internet, the views, the rooms, the only hotel as a whole. Thanks.
Aloft London Excel - London
Rated #5
8.6
Excellent 8.6
Based on 2,955 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.3
Overall 8.5 Excellent
Based on 2,880 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.3
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.7
Cleanliness
8.6
Comfort
8.7
Facilities
8.6
Location
8.7
Overall
8.2
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.5

Excellent 10.0
Pros: There was nothing to dislike.
Cons: Everything Everything was great. The rooms were clean.
Excellent 8.0
Pros: Hotel conveniently situated for DLR at Royal Victoria Dock. The spa is small and dominated by families so I swam at 9.30 pm. My room was quiet as requested although I could hear a dog close by. Staff efficient but somewhat robotic.
Cons: Receptionist had very bad head cold. She was masked as was I. Few others wearing mask in communal areas especially on small lift 😳. Breakfast was goid and plentiful.
Excellent 8.0
Pros: Room was spacious, very comfy. Location ideal for Excel, I had dinner in the restaurant which was lovely and breakfast was fresh every morning. I would stay again (If the lift is repaired)
Cons: Left Lift is terrifying, It shakes as if it is about to fall.
Excellent 8.0
Pros: Never a fan of buffet breakfast, but wasn't bad. Fortuanately wasn't too busy when we went , imagine it would be chaotic when busy
Excellent 9.0
Pros: Overall a great location and really enjoy the staff
Cons: Can't say there was anything negative.
Excellent 8.5
Pros: Booked last minute and had great night and reasonsble price. Had a nice room.
Excellent 10.0
Pros: I don’t like swimming but immediately l saw the pool at crown Plaza hotel my appetite for swimming aroused
Excellent 10.0
Pros: The room clean and peaceful
Good 6.5
Pros: Great location if you are working at the convention center. The Lebanese restaurant across from the hotel is excellent.
Cons: The biggest problem with this place is actually the price. For this amount a lot is expected, and Crowne Plaza comes up short. Rooms not being ready at check-in, truly awful continental breakfast, and cramped rooms aren't a problem if you are paying less. On my next stay I will see if any of the other hotels on the block are better, but this price might just be a function of a location that's only a few minutes walk to the convention center.
Crowne Plaza London Docklands - London
Rated #6
8.5
Excellent 8.5
Based on 2,880 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.1
Overall
8.0
Overall 8.5 Excellent
Based on 2,524 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
7.9
Services
8.5
Staff
9.1
Cleanliness
8.9
Comfort
8.8
Location
8.0
Services
8.4
Staff
8.8
Cleanliness
9.0
Comfort
8.9
Location
8.2
Overall
10.0
Services
8.4
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.2
Overall
7.0
Cleanliness
8.8
Comfort
8.7
Location
8.1
Services
8.2
Staff
8.9

Good 7.0
Pros: Ease of getting to and close to airport
Cons: Basic, didn’t think value for money. Basic Restaurant had basic menu
Good 6.0
Pros: Bed was so comfortable had the best sleep ever, and check out time is reasonable.
Cons: Staff were a bit rude. Left my food in the lobby to get cold,no way of notifying me and the signal was bad. Also nearly had to pay 100 pounds as they were adamant I didn't pay online. Was a lot after travelling almost an hour and a half because trains were delayed! Also still waiting for my deposit.
Excellent 10.0
Pros: Good, clean hotel, great location for ExCel centre. Stayed here for London marathon.
Moxy London Excel - London
Rated #7
8.5
Excellent 8.5
Based on 2,524 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.8
Overall 8.4 Excellent
Based on 5,913 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.8
Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
8.2
Comfort
7.0
Facilities
7.3
Location
8.0
Overall
7.2
Cleanliness
9.0
Comfort
8.9
Location
8.6
Overall
8.0
Services
8.4
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.3
Staff
8.6

Mediocre 3.0
Pros: The view & breakfast
Cons: Very outdated and no entertainment
Mediocre 2.0
Pros: Orange juice for breakfast
Cons: Soon as we arrived the reception told us our room isn't available..so they upsale us told us we had to pay more just so we can have a room for tonight. Me and my partner been travelling for about 3 hours so I wasn't going to argue as I was tired. We went to the room. Toilet didn't even flush. The balcony was covered in water so we couldn't enjoy the veiw. The bed was soo hard it felt like I was sleeping on the floor. After getting changed me and my partner went to the bar.. the host told us to sit down next to the window someone will be over shorty... 15mins has past and we have made eye contact with the host multiple of times.. she was too busy worrying how she looked in the reflection and talking to another male employee. I mean its a hotel go get a room! Me and my partner got up and left . Next morning. Breakfast was absolutely trash.. you can tell everything was in a hot hold. Eggs dry Susages dry tomatoe not even grilled bacon soggy covered in oil. Not a good experience never going back. Trash hotel. 1/10 rating.
Excellent 10.0
Pros: Everything. I love the Sunborn
Cons: The air con was a little noisy but I slept with the balcony door open
Excellent 10.0
Pros: It was just lovely.
Poor 1.0
Pros: Poor customer service. 0 customer experience. Poor security with fire exit doors being left open all night so anyone can access the rooms and when raised to staff they didn’t care in the slightest. Totally overpriced, no customer experience whatsoever!!!
Excellent 10.0
Pros: Beautiful room and fabulous views of London. Excellent location for conference at the excel building.
Excellent 9.0
Pros: Been here so many times over with family that's why we come back all the time because it is so nice. lovely rooms specialy the suites and location is great also lovely christmas visits to
Cons: took to long to book in 20 mins standing there with all the family had 4 rooms 1 suite 3 double room river views but the lady that was booking us in had to keep getting someone else to take over as she did not know what she was doing
Good 7.9
Pros: breakfast restaurant dining area is not expansive but the views make up for it - views across Thames; breakfast service was acceptable (coffee/tea is not self service and waited a while for this to arrive) but the menu choice was good and the food hot; room was designed in 'sea-faring' style which was quite luxurious, the step into the bathroom a constant trip hazard but the room was otherwise great
Cons: payment taken early on check in day (before my arrival mid afternoon)
Mediocre 2.0
Pros: Left stranded by galahotels after night before relocation. Even though sunborn had spaces. Transaction for the room still pending. Birthday surprise ruined. 250 out of pocket.
Cons: Gala hotels.
Sunborn London - London
Rated #8
8.4
Excellent 8.4
Based on 5,913 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Food
8.5
Location
8.3
Overall 8.4 Excellent
Based on 3,963 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Food
8.5
Location
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Facilities
8.2
Food
8.5
Location
7.5
Cleanliness
8.7
Comfort
8.4
Location
8.1
Services
8.3
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.5
Overall
8.0
Services
8.5
Cleanliness
9.0
Comfort
8.7
Facilities
8.5
Food
8.5
Location
8.3
Cleanliness
8.8
Comfort
8.7
Location
8.4
Overall
10.0
Services
8.3
Cleanliness
8.8
Comfort
8.6
Location
8.3
Services
8.2
Staff
8.6

Good 6.0
Pros: Breakfast, location excellent. Breakfast staff amazing.
Cons: Rooms needs an update.
Excellent 8.0
Pros: The rooms were clean, we were in London to support the Shine Walk so were out all night, got back in around 6am and slept in, did breakfast. see comments below and were able to check out late because the Team were very flexible and overall friendly
Cons: Initially the staff who were looking after the breakfast buffet area, as there was a shortage of hot stuff so we were told to wait 10minutes. On our return they were trying to close up and we were initially told there was no Hot Food, then we said but you said wait 10 and now there is nothing! thankfully this team member did go back in and find us a plateful, which we both enjoyed. We did make comment about this to the house team when we checked out. The problem was the breakfast team didn't factor in the late rush of younger men who hovered up plates piled high and left nothing for others. But when the team returned with our plates she was smiling and apologised for the mix up, so thankfully they turned this one around to a positive
Excellent 10.0
Pros: Susan - I stayed here in 2016 for the London Marathon and she was outstanding then. It was the reason I decided to return. To my delight she was again at the hotel this year and was once again outstanding. She is an absolute credit to the hotel.
Okay 4.0
Pros: Hotel was fine, room was average size and bed was comfortable. Staff at breakfast were kind and helpful and location was fine for what we were staying there for.
Cons: When we arrived even though I had paid in full for the room I was asked for a deposit, this was unexpected and made me feel uncomfortable. In the middle of the night the fire alarm went off we were not given any instruction by any staff but instead all stood out in the cold waiting. This was the night before we were running the london marathon so this wake up call was not appreciated the alarm was set off by someone falling asleep with the shower on..... This obviously is an issue.
Good 6.0
Pros: We’ll locates for the Excel and by the DLR
Cons: Food was overpriced
Excellent 10.0
Pros: Staff very helpful; food excellent; 2mins walk from DLR training station; walking distance from airport; overall very pleased.
Excellent 8.0
Pros: Cleanliness and friendly service
Cons: Fire alarm at 1am
Excellent 10.0
Pros: Good view of docks from our windows
Cons: Not enough parking spaces breakfast should be alot better
Excellent 9.1
Pros: It was nice new and clean and the staff were great!
Cons: Parking fees
Excellent 8.2
friendly staff, helpful. only one issue which wasn't resolved which was the shower temperature control moved from cold to hot due to the pressure of water so I had to hold the temp on cold so the kids could shower otherwise they would have burned themselves.
Holiday Inn Express London - ExCeL - London
Rated #9
8.4
Excellent 8.4
Based on 3,963 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
7.8
Food
3.0
Location
8.1
Overall 8.1 Excellent
Based on 3,069 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
7.8
Food
3.0
Location
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.0
Cleanliness
6.6
Comfort
5.0
Facilities
5.5
Food
3.0
Location
5.5
Cleanliness
8.7
Comfort
8.5
Location
8.0
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.5
Cleanliness
8.6
Comfort
8.4
Location
8.0
Services
8.0
Staff
8.4
Cleanliness
8.6
Comfort
8.4
Location
8.3
Services
8.0
Staff
8.5
Cleanliness
8.4
Comfort
8.3
Facilities
7.3
Location
8.2
Overall
7.5
Cleanliness
8.4
Comfort
8.3
Location
8.3
Services
7.8
Staff
8.4

Excellent 8.0
Pros: location, staff
Excellent 8.0
Pros: Location
Cons: Needs more parking slots
Okay 4.0
Pros: Convenient for the Excel. Reception staff excellent
Cons: Room generally clean but lots of dust and grime where stuff is just hoovered around rather than moved and under the bed was bad with a bottle top for good measure! Service in the restaurant was awful. Had to ask for pretty much everything or you’d just be sat forever more being ignored. Most of the beers in the bar seemed to be unavailable at the time as well!! I guess the convenience for the Excel is reason enough not to care too much about your customers but still charge the earth anyway!
Okay 5.0
Pros: Closeness to excel London is very advantageous
Cons: The staff during breakfast is totally overwhelmed and coordination between receptionist for breakfast and the available staff responsible for drinks leaves room for improvement.
Excellent 10.0
Pros: Close to leisure facilities, hotel was clean and looked lovely by the riverside
Cons: Possibly how no one cleaned our rooms but assuming it’s due to COVID
Good 7.0
Pros: Location was excellent for us. Breakfast was also very good. Room was nice and comfortable although I would have liked a room with a view of the river. I did ask for this when booking although maybe you have to pay extra for that, I'm not sure. This should be made clearer on the room rates; maybe they just didn't have one available when we arrived.
Cons: Price of drinks was a bit steep although to be fair that is generally the case in London hotels. Better prices at the local pub. We were very diappointed that although we were asked if we wanted our room serviced each day and we said yes, that on the first day when we arrived back from a day out, it had not been done. This was rectified for the rest of the time we were there though, so they did respond well to our compliant about that. I would have liked an acknowledgment of the request we made for a river view when we checked in, and an explaination as to why they couldn't meet our request; either because we would have needed to upgrade or because there wasn't one available. To say nothing about it implies they are just ignoring the request.
Good 7.3
the room was very clean, good mattress and linens. there was no shampoo just a general cleaner. the toilet paper was cheap and rough. The restaurant was fine for breakfast but really poor for dinner.
Excellent 9.1
Pros: Spacious rooms. Really good restaurant with good breakfast. The staff was curteous and professional. Always willing to help. Great value.
Cons: Location was challenging! It’s a bit of a walk to the DLR. And a good ways from central London
Excellent 10.0
Pros: This hotel is about to complete renovations and it looks great. First the rooms are very nicely decorated, they have a great size and are very comfortable. For a hotel so close to the Airport you cannot hear a thing. Several airplanes landed and took off over night and I did not hear a thing from the outside. The rest of the hotel is incredible. The hotel restaurant serves great food, very high class, the quality is great. I would highly recommend eating at the hotel. I have only had bad experiences at Ramada's but if they all remodel to be like this one I would stay here always.
Good 6.5
Pros: Breakfast was excellent and the physical restaurant was a pleasant suprise. Also had some light fare in the bar in the evening and it was substantial and tasty.
Cons: WIFI wasn't as good as I've come to expect from most places in London. The whole place looked a bit worn and could use a refresh.
DoubleTree by Hilton London Excel - London
Rated #10
8.1
Excellent 8.1
Based on 3,069 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Location
8.6
Overall
10.0
Services
7.6
Overall 8.0 Excellent
Based on 366 reviews
Cleanliness
8.4
Comfort
8.2
Location
8.6
Overall
10.0
Services
7.6
Cleanliness
8.4
Comfort
8.4
Location
8.3
Services
7.8
Staff
8.9
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
7.8
Staff
8.9
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
7.6
Staff
8.6
Cleanliness
8.3
Comfort
8.0
Location
8.8
Services
7.4
Staff
8.6
Cleanliness
8.2
Comfort
7.9
Location
8.9
Services
7.2
Staff
8.6

Excellent 8.0
Pros: Close to egx
Cons: No breakfast
Excellent 10.0
Pros: Nice and close to the Excel center.
Good 7.0
Pros: Very friendly staff and a good location for what I needed. The bar and food were a good price. The bed was super comfy and very nice. The place is next to the airport but I heard no noise from it.
Cons: Unfortunately, there was a smell of damp and my friend's room had a big black mold patch on the ceiling. The rooms are a little dated but once you get used to the smell its ok
Excellent 9.0
Pros: Quiet , clean, good size room. Easy accessed out of pub hours by a separate external door. Really comfortable bed and good facilities.
Cons: Bathroom smelt a little musty and heating quite slow to warm the room but these were small things on an overall great stay.
Poor 1.0
Pros: Nothing
Cons: Carpet in toilet was damp on arrival and had a strong smell of urine.
Okay 4.0
Pros: Room was reasonably clean and well located.
Cons: Paid for breakfast as part of the booking, only to be breezily told on arriving that they're not doing breakfasts at the moment. No offer of a refund or even an apology for that matter. Choosing a place with breakfast was a key reason I chose that place, because I had to give a presentation early the next day and I knew I wouldn't have time for the faff of finding somewhere to eat. Instead, I had to contend with low blood sugar issues while speaking to a large conference. Not good.
Excellent 8.0
Pros: Friendly staff
Excellent 10.0
A world class hotel in every conceivable way. Its reputation goes before it all over London. The Connaught was gifted by the divine beings with the loveliest location in town. It is simply a delight to go and come from this hotel's wonderful semi-private entrance set as it is behind a lovely water feature. My entire stay made me feel so elite due to the attentive and brilliant staff who tactfully went an additional mile to create us feel cosseted. I am assisted by neighborly and affable staffs that makes me feel at home in London. All the facilities are the exceptionally best. The Restaurant and the popular Connaught Bar are a delight. Housekeeping, concierge and room service are exceptionally great. The room I stayed is astounding. It is clean, new and exceptionally high standard. This Connaught experience was culminate. Indeed, an excellent stay that I will cherish until the end of time.
Excellent 10.0
I visited for my business meeting in london, so I stayed over there, I first time drank afternoon tea over there, and it was really so gorgeous experience for me. For that day, I have started to take a tea at afternoon. Moreover, I liked architecture of their room, it look like old and rich set of designing and furniture with great vessels. They can serve more better by offering veg, food properly.
Fox Connaught - London
Rated #11
8.0
Excellent 8.0
Based on 366 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.7
Facilities
7.0
Food
10.0
Location
6.5
Overall 7.6 Good
Based on 8 reviews
Cleanliness
8.0
Comfort
7.7
Facilities
7.0
Food
10.0
Location
6.5
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.2
Comfort
8.0
Facilities
6.9
Food
10.0
Location
6.3

Good 7.1
Pros: The breakfast was good, location was handy for the Excel Convention centre
Cons: Mattress in room 220 needs replacement (saggy in the middle). Woken in middle of night by screaming that went on for ~20 minutes... not sure what it was.
Excellent 9.4
Pros: Very good value and convenient. Good service, free breakfast, good location for ExCel events and airport. A bit inconvenient for visiting central London but otherwise no complaints!
Excellent 9.5
I found everything extremely good valu for money and will stay there again!
Good 6.2
Pros: Rooms are simple but comfortable. Buffet breakfast. Staff pleasant.
Cons: It's right beside London City airport so good if you're using that. Otherwise I found it a. It in the middle of nowhere so not a great location if you're a tourist. Having said that it's also right beside the DLR you can use that to get you where you want.
Travelodge London Excel Hotel - London
Rated #12
7.6
Good 7.6
Based on 8 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

ibis budget London City Airport - London
Rated #13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Overall 6.0 Good
Based on 1 reviews
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0

Metro London City Airport - London
Rated #14
6.0
Good 6.0
Based on 1 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
6.6
Overall 6.5 Good
Based on 6 reviews
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
6.6
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
6.0

Good 6.0
Pros: Good location
Cons: Extremely Spartan
Good 7.1
Pros: The breakfest was a surprise. So good and fresh. Better than in many higher class hotels
Cons: It was not possible to book 2 rooms in one go on internet. Hence I booked two two times one room on my name which caused quite some confusion at the beginning. Also annoiyng was that the hotel was overbooked when we arrived. It ended up that I got a disabled room.
Excellent 10.0
Pros: Our second year here for the weekend of the Ride 100 London Surrey, parking is reasonable however very tight, we paid £7.50 for 24hrs so checked in quite late, seems a busy hotel particularly due to the cycle event and Excel being on the doorstep, any event there makes this the ideal place to stay as it's a walk to Excel. right next to city airport and close to DLR, noise over night was not an issue in our room, although the train runs till midnight we could hear it didn't bother us, stayed in room 227.
Cons: The Car Park is inadequate however there is parking at Excel which is just a 5 min walk.
Mediocre 3.1
Pros: I didn't really like anything except that the airport was close by.
Cons: I couldn't beive there was only 30 minutes of free wifi. AND no TELEPHONE. The TV looked like a computer. Don't let me continue.
Travelodge London City Airport - London
Rated #15
6.5
Good 6.5
Based on 6 reviews
Details
Reviews

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