London hotels near Tower of London

Cons: Loved everything about CitizenM concept.

Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Cons: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Cons: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Cons: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Cons: It was again, fine. Nothing terrible either.

Cons: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.

Cons: A bit expensive

Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Cons: bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.

Cons: Music at the bar finished to early

Cons: Nothing. It was amazing.

Cons: Breakfast, odor of the room.

Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight

Cons: As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.

Cons: Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)

Cons: The spa is closed on weekends.

Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

Cons: That the coffee maker in our room didn't work.

Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Cons: We really loved the breakfast.

Cons: Didn't feel mattress to be very comfy.

Cons: Significant amount of outside noise, at second floor level. Beds very uncomfortable.

Cons: Had a problem with A/C quickly supplied a fan.

Cons: Uncomfortable ironing board

Cons: Service, cleanliness, housekeeping

Cons: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Cons: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Cons: The air conditioning not working and the room needing some updating

Cons: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Cons: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.

Cons: No air con. Stifling!

Cons: Frig in room.

Cons: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Cons: Noise from wedding music way after midnight. Slow check in and check out

Cons: staff

Cons: The staff at the restaurant were less than pleasant.

Cons: Loved everything

Cons: Everything was very acceptable but could use a toilet brush.

Cons: Badly managed hotel

Cons: Minor Issue at reception with breakfast not being delivered because the breakfast card was not picked up from the door, which I did not mind.

Cons: A little tired in places

Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.

Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.