London hotels in South Bank

Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Cons: There was no business center to print your own boarding passes or tickets to attractions.

Cons: nothing it was all perfect, not dorchester but perfect

Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Cons: Bed was bit uncomfortable

Cons: Lifts

Cons: Relatively small rooms as for US traveler, need to book on line to get the best price, even as HHonor member

Cons: We only had one towel in the bathroom although we were a couple, only to find out that the second towel was apparently in a drawer in the room upon checking out. No one told us about it upon checking in. Then a fire alarm went off during the night. No one communicated with us whilst standing in the foyer for 45 minutes, not the staff nor the fire officers ... All of a sudden everyone just moved back to the rooms, surely we should have been advised what caused it and told everything is fine, you can go back now and sorry for the inconvenience? Otherwise it was clean and the location good.

Cons: They should have given me a refund. I was in a hurry to book a hotel before work for the next week and didnt read the terms and conditions. Once I realised I had booked the wrong week I informed them of my mistake, only to be told that I would not get any of my £212 refunded. This was over a week in advance of my check in date which would have given the hotel ample time to fill the room. I was not offered any reduced amount of money back. The ryanair of hotels.

Cons: Nothing

Cons: On a couple of visits I have found the rooms to be cold even with the heating switched to maximum and left on all night. The grouting in the shower and the sealant could do with replacing in some rooms to make the shower appear clean and fresh.

Cons: This is the most uncomfortable mattress I've ever tried to sleep on. My hip hurt from being pocked by springs. I called the front desk about moving to a room with a newer bed, but they said all the beds were "new." Had to flip the mattress and sleep on top of the comforter to make it bearable. Also, the wifi was out for 3 weeks, and when it did return, it was very unreliable.

Cons: Staff not too friendly

Cons: Hotel needs a ramp at the entrance for people with heavy baggage. It's an older building without air conditioning although fans are provided. If it is a very hot day room might be uncomfortable. It was not hot on our day.

Cons: This is a "value" hotel - if you want curb service for luggage, deluxe rooms, and special help with arrangements go elsewhere. The staff, however, makes every effort to provide assistance.

Cons: No a/c just a small fan but it sounds like it doesn't get too hot so we understand.

Cons: Made two separate requests for wake up calls (on different days) and got neither wake up call!!