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|"Great staff and english breakfast."||(in 156 reviews)|
|"Great hotel Fabulous breakfast Great location."||(in 297 reviews)|
|"Great staff, decent and clean room."||(in 227 reviews)|
|"Shower door broken and shabby."||(in 32 reviews)|
|"Small room and dimly lit."||(in 142 reviews)|
|"Hotel was very shabby."||(in 59 reviews)|
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Nothing, Awful customer service
They should have given me a refund. I was in a hurry to book a hotel before work for the next week and didnt read the terms and conditions. Once I realised I had booked the wrong week I informed them of my mistake, only to be told that I would not get any of my £212 refunded. This was over a week in advance of my check in date which would have given the hotel ample time to fill the room. I was not offered any reduced amount of money back. The ryanair of hotels.
I try to stay at this hotel every time that I am in London on business because for me it is a perfect location for work and for visiting the theatres of central London. Some good restaurants nearby, especially the burgers at the Steam Engine pub just behind the hotel. Apples at reception are a nice touch and the staff I have always found very pleasant and helpful.
On a couple of visits I have found the rooms to be cold even with the heating switched to maximum and left on all night. The grouting in the shower and the sealant could do with replacing in some rooms to make the shower appear clean and fresh.
Great deal for location and price
The rooms were clean & tidy, spacious bathrooms, always clean towels and sheets, it was great! Location was great too, just a 7 min walk from the heart of London, you can't beat that. As a college student I was pleased to get a great deal for my stay. Highly recommend!!
really close to the tube station. the room was nice. nothing to complain about
We only had one towel in the bathroom although we were a couple, only to find out that the second towel was apparently in a drawer in the room upon checking out. No one told us about it upon checking in. Then a fire alarm went off during the night. No one communicated with us whilst standing in the foyer for 45 minutes, not the staff nor the fire officers ... All of a sudden everyone just moved back to the rooms, surely we should have been advised what caused it and told everything is fine, you can go back now and sorry for the inconvenience? Otherwise it was clean and the location good.
Conveniently located in London's West End area, Days Hotel London - Waterloo is a lovely place to stay while visiting England's bustling and historic capital city. This comfortable accommodation is located within walking distance to many must-see destinations and public transportation.
Visitors can take a stroll to London Eye, the Imperial War Museum, the south bank of the Thames River, the Cinema Museum and Brixton Academy as well as many popular pubs, eateries, art galleries and shopping spots. The hotel is also conveniently located in walking distance of Elephant & Castle Station, Waterloo Underground and the Kennington Station.
On top of the more standard accommodations of high-speed Wi-Fi, on-site parking, large televisions in each room and prompt room service, Days Hotel London - Waterloo also boasts an in-house restaurant and an in-house bar, as well as a full English breakfast and an outdoor picnic area for enjoying takeout treats from nearby cafes.
Days Hotel London - Waterloo offers various room layouts to accommodate every guest, whether they're a solo traveler or entire family with little ones. Guests can choose from rooms with queen- and king-sized beds to rooms with two double beds with a sleeper sofa and everything in between.
based on 3,687 reviews
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Most Popular Landmarks
- Westminster Bridge 0.8 km
- London Eye 0.9 km
- Palace of Westminster 0.9 km
- Big Ben 1 km
- Southbank Centre 1 km
- Westminster Abbey 1.1 km
About the Neighborhood
Lambeth is known for: laid-back, classic pub culture, brutalist architectureMore