|"Coffee was great oatmeal muffins."||(in 7 reviews)|
|"Staff were very nice."||(in 17 reviews)|
|"Bed was very comfortable"||(in 10 reviews)|
|"Room was filthy, bloody mattress on sofa bed"||(in 24 reviews)|
|"Room smelled like smoke."||(in 3 reviews)|
|"Don't have a queen bed."||(in 10 reviews)|
Kitchen was reason we chose site. Our fridge was broken and was not repaired sufficiently for our 3 day stay.
Front desk staff helpful but manager was UNRESPONSIVE to multiple phone calls.
No cooking utensils or dishes in kitchenette
Staff was very friendly and efficient. The location makes it easy to get onto the Bay Bridge quickly, and decent places to eat are within an easy drive. There were well-lit places to walk our dogs. The room, while not huge, was comfortable and had been recently maintained.
No water glasses in the room. One of my dogs found things under the bed that the vacuum cleaner missed, fortunately none of them dangerous. Woodwork in the bathroom could have used a little more frequent cleaning.
the staffs are very friendly and the room is in good and clean condition.
the sink is leaking!!!
So Much Wrong, Where to Start?
I wish I could pick out something positive to say...the one employee Kristina at the desk was friendly and at least the door locked so we had somewhere to put our stuff and be out of the rain. The rest of it was like a bad joke.
Here is the laundry list: the location is creepy, you can see an enclave of homeless (and everything they were up to) under the tangle of overpass from an entire side of the building and we were harassed for money every time we went out. The traffice noise is awful. We were given a smoking room when non smoking was requested and necessary. The smoke detector was right over the bed and had multiple bright flashing lights over us all night and had gaps all around the mounting and appeared ready to fall out of the ceiling. The mattress was better than the floor, barely. The hotel was out of shampoo. The towels had stains and looked dingy. We got ONE partial roll of toilet paper. The shower rod had been replaced and had all the holes left unrepaired in the drywall around where it was previously mounted. The breakfast was a joke, but at least there was coffee. The staff felt mopping the entire lobby at CHECKOUT TIME so it was slick and wet was a smart idea. The staff at the desk during checkout was curt, which is the nicest thing I can say, and never asked how our stay was or if anything had been acceptable...I am not sure WHAT was wrong with the elevators, but if they'd gone any slower they'd be moving backwards...I am sorry, but this place was a joke for the money we spent.
The hotel was not clean. There were no luggage carts. The housecleaning staff came a day early and told Mrs. Sutti she had to be out at 4 PM ( ! ? ! ) after it was confirmed the Suttis were leaving on Oct. 1. Very poor service. We will not use this hotel again.
The Extended Stay America-Oakland-Emeryville offers studio suites for longer-term stays, which offer fully-furnished kitchens and separate workstations, as well as deluxe amenities that aren’t found in typical hotels. This is a non-smoking hotel that offers pet-friendly studio accommodations with additional fees. The hotel offers guest laundry facilities that are accessible 24 hours a day, as well as grab-and-go breakfast for guests.
All of the 149 guest rooms and suites include flat-screen TVs, enhanced WiFi and vCast technology for streaming on all devices, coffee makers in the fully equipped kitchens, and private baths with deluxe amenities and modern furnishings. Kitchens include a stove top, microwave, and fridge. Rooms also offer premium bedding, ironing facilities, and separate sitting and dining areas. The hotel offers coffee and tea in the common area, as well as front desk services available during limited hours. There is free on site parking for guests at the Extended Stay America-Oakland-Emeryville, which also provides a select number of accessible guest rooms. Guest rooms include the choice of one king bed, one queen bed, or two full beds. Accessible rooms include queen beds.
This hotel is just 20 minutes from Oakland International Airport and within walking distance of public transit. Guests of the hotel can also visit many nearby attractions, including downtown Oakland, Jack London Square, the Paramount Theatre, Fox Theater, Pixar Animation Studios, and Fisherman’s Wharf. San Francisco Bay is just a short drive from the hotel, or about a 30-minute walk through the beautiful Bay area.
based on 251 reviews
Policies vary by room type and provider.
Extended Stay America Oakland - Emeryville is located at 3650 Mandela Parkway, 3 km from the center of Oakland. African American Museum is the closest landmark to Extended Stay America Oakland - Emeryville.
Check-in time is 15:00 and check-out time is 11:00 at Extended Stay America Oakland - Emeryville.
Yes, Extended Stay America Oakland - Emeryville offers free Wi-Fi.
Yes, Extended Stay America Oakland - Emeryville offers free parking.
No, Extended Stay America Oakland - Emeryville does not offer free airport shuttle service.
Extended Stay America Oakland - Emeryville is 14.3 km from Oakland. Extended Stay America Oakland - Emeryville is 24.3 km from San Francisco.
Yes, Extended Stay America Oakland - Emeryville is a pet-friendly hotel.
No, Extended Stay America Oakland - Emeryville does not have a pool onsite.