2 stars
Best Western Ocean City Hotel & Suites
5501 Coastal Highway, Ocean City, MD 21842-1344, United States
Ocean City, MD
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Overview
Featuring an outdoor pool, Best Western Ocean City Hotel and Suites is situated in Ocean City and provides comfortable accommodation. It also offers on-site parking and is a short car trip from Ocean City's City Hall and Ocean City Beach.
A variety of premium services are available for guests of Best Western Ocean City Hotel and Suites, such as an express check-in and check-out feature and a 24-hour business centre. Attentive and professional team members are available 24 hours a day.
The hotel has 72 rooms offering all the essentials to ensure a comfortable stay. Wireless internet access and a refrigerator can also be found in each.
There are a variety of cafés and restaurants near the hotel, and Bethany Beach and Ocean View are a short drive away. Salisbury-Ocean City Wicomico Regional Airport is a 45-minute drive away.
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Amenities at Best Western Ocean City Hotel & Suites
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Toilet with grab rails
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- DVD player
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Express check-out
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Laundry
- Iron and ironing board
Things to do
- Beach access
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Ocean City Hotel & Suites
8.3
Very good
829 verified ratings
Wonderful
383
Very good
144
Good
130
Okay
64
Fair
60
Mediocre
18
Poor
30
Guests say
The hotel offers a great location, close to shops and the beach, which guests appreciated. However, cleanliness was a recurring issue, with reports of damp floors and unclean bedsheets. The breakfast options were also criticized for being limited and poorly managed. While the rooms were spacious and the establishment provided friendly staff, some service aspects need improvement, particularly regarding staff engagement. Overall, the experience was mixed, with guests enjoying the price and location but facing significant issues with cleanliness and breakfast.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
668 reviews
8.1 out of 10
72 reviews
9.1 out of 10
2 reviews
8.1 out of 10
4 reviews
Pros (+) .
Cons (-) There was a strong smell on the 3rd floor corridor .
Pros (+) The price sold me on the place, also having breakfast and great coffee in the mornings... Rooms were big and roomy also...employees were very nice..I would go back and tell my family and friends about this.. Thank you From Laura
Pros (+) The staff was very friendly
Cons (-) The bathrrom had mold in it. I didn't notice it until the next morning when I was getting in the shower. I told the manager when I was checking out. She made a note about it but I don't know where it went from there.
Pros (+) The king suite that we stayed in was great! Plenty of room and worth the price. We were also very close to seacrets, the beach and the bus stops. Convenient location!
Cons (-) When I first booked, I asked about early check in. The staff member said she would put a note with the reservation and to call on the way down to see if anything was available. I wish she would've just told me that it probably wouldn't happen, as when I called, there was no chance. They were still nice enough to give us a parking pass so we could park there and explore while waiting for check in t...
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Location
5501 Coastal Highway, Ocean City, MD 21842-1344
What's nearby
- Maui Golf168 m
- Ocean City Beach0.7 km
- Roland E. Powell Convention Center1.4 km
- Jolly Roger Amusement Park2.4 km
- Ember's Island Miniature Golf3.1 km
- Ripley's Believe It or Not Museum5.8 km
- Tanger Outlet Center5.8 km
- Ocean City Boardwalk5.9 km
- Baja Amusements5.9 km
- Antique Classic Car Museum5.9 km
- Trimper's Rides6 km
- Ocean City Life-Saving Station Museum6.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 21-00035575
When to book a room at Best Western Ocean City Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price