Rooms Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location With a stay at Smart Hotel Gallery House, you'll be centrally located in Palermo, within a 10-minute walk of Teatro Massimo and Regional Archaeological Museum. This hotel is 1.3 mi (2 km) from Palace of the Normans and 1.4 mi (2.3 km) from Palermo Cathedral. Dining Take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Optional Charges Fee for to-go breakfast: approximately EUR 8 per person Airport shuttle fee: EUR 35 per room (one-way) Valet parking fee: EUR 25.00 per day (in/out privileges) Late check-in fee for check-in between 11:30 AM and 9:00 PM Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 15.0 per day Rollaway bed fee: EUR 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions Noise-free rooms not guaranteed Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available through room service Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety