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|"Very friendly staff, very clean."||(in 52 reviews)|
|"Pool and bar where awesome!"||(in 70 reviews)|
|"Quiet, close to downtown and clean"||(in 15 reviews)|
|"Very dissappointed in the hotel."||(in 20 reviews)|
|"The parking charge fee."||(in 35 reviews)|
|"The parking should be free."||(in 37 reviews)|
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Check in was easy and completely digital. Made arriving late and getting into bed so much nicer. I was also able to have a late check out considering the circumstances I will share.
I arrived to the hotel very late after getting a flat tire during travel and waiting for aaa. Upon late check in, showering and jumping into bed, I woke up to discover the sheets underneath the comforters were spotted and dirty with something that looked like food, even spreading to my brand new pajamas. The front desk agent and manager had me come down to the front desk three separate times to speak to them and show them my pjs as well as having the housekeeping manager inspect the room and not replacing the sheets. They just left the mattress completely bare. When I asked them what it was on the sheets so I know how to treat my brand new pjs, I was told housekeeping would’ve never left the room in that condition. As a customer who stays frequently with Hilton to the point that I used Hilton points to Book this stay, I felt very unappreciated. Not only did the staff do absolutely nothing to accommodate the poor room conditions, they basically accused me of making the mess myself. Then offered the same discount available as online as an extra discount to accommodate when I stated I was staying two additional nights.
Lights in bathroom. Need to be brighter.
Would definitely come back
This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here!
Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$.
The alcoholic beverages at the pool bar were the biggest let down.
Close walking to shoppimg and restaurant's.
The Hilton Palm Springs is located on East Tahquitz Canyon Way in Palm Springs, California. Right in the middle of downtown, the hotel offers guests a bit of a desert retreat that offers stunning views of the San Jacinto Mountains. There are plenty of amenities to enjoy including a fitness center and pool. The front desk can offer baggage storage as well as laundry service. The staff is multilingual to accommodate all guests, and there is an onsite convenience store. Safety deposit boxes are also available for storing valuables.
The rooms are quite comfortable and spacious, and they can be equipped with either king-sized or queen-sized beds. The design is chic and contemporary with desert elements including Venetian shutters. Many of the rooms have private balconies or patios. The suites are over 600 square feet, and they also offer all of the amenities found in the standard rooms. Guests will find WiFi, coffee makers, La Source bath products, and 250 thread-count sheets. There are ADA accessible rooms available.
There are plenty of attractions in the area that guests will enjoy including galleries, nightlife venues, and shopping options. Guests will be in close vicinity to Coachella, Palm Springs Aerial Tram, and Indian Canyons. Also not too far away is Knotts Soak City, Palm Springs Mall, Eisenhower Medical Center, Empire Polo Club, and Fantasy Springs Casino.
Dining options include Al Fresco, Terrace Restaurant, and room service which is available from 6:30 am to 9 pm most nights. There is also a bar called Harvey's Lounge where guests can try handcrafted cocktails.
based on 828 reviews
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Most Popular Landmarks
- Palm Springs Art Museum 0.6 km
- Ruth Hardy Park 1.4 km
- Elvis Honeymoon Hideaway 2.3 km
- Moorten Botanical Garden and Cactarium 2.6 km
- Palm Springs Air Museum 3.7 km
- Palm Springs Visitor Center 4.1 km