Palm Springs car rentals

Palm Springs car rentals

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Palm Springs, CA, United States
1 Nov — 8 Nov
Same drop-off
Palm Springs, CA, United States
Mon 01.11
Noon
Mon 08.11
Noon
Driver's age:

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Palm Springs car rental information

Pick-up locationPalm Springs
Rental locations16
Airport locations13

Palm Springs car rental reviews and directory

Rated #1
Alamo
Best rated
8.7 Excellent (288 reviews)
1 location in Palm Springs
Alamo
Locations in Palm Springs
  • 8.9
  • 8.8
  • 8.6
  • 8.5
  • 8.7
Recent reviews
10.0 Excellent2021 May 26
Staff at the counter was very friendly and helpful, they just didn’t have very many people working so the line moved a bit slowly.Vehicle had no upgrades whatsoever (no moonroof, no push to start).
8.0 Excellent2021 May 17
Very efficient desk staff and return processVehicle was not ready for pickup; waited 40 minutes for it
8.0 Excellent2021 May 03
The reservation agent charged me two extra hours (almost a full day's rate, three hours would have been a full day's rate). I was unaware I was a little more than an hour early, I had made the reservation a month and a half ago. When I noticed the total amount was more than what was on my reservation paperwork I was told it was because I was early. When I said I could go have lunch and come back in an hour the agent replied she's already opened the reservation and couldn't change it now. She said she could only cancel the reservation and that I'd be free to make a new one. This was during the covid car shortage and they were turning away people due to the shortage of cars and the cars that were available were renting at a premium. I know canceling a reservation is not the only option unless it is a new company top down policy.
8.0 Excellent2021 Apr 05
The car was an upgrade from what I reserved due to unavailability, and it was a nice car.Someone had smoked in the car and it needs to be cleaned better.
10.0 Excellent2021 Apr 04
Car was clean, process was easy.
2.0 Mediocre2021 Mar 29
Alamo didn’t honor my rental agreement. They were out of cars I had to get a cab- call the next day- they wouldn’t book me a car for my original agreement- I had to rebook for more $$$ and one less day.
4.0 Okay2021 Mar 27
Car was relatively clean. Drop off fine.Waited in line 50 minutes for pick up. Reserved a mid-size SUV but ended up with a compact. They only had a few cars to choose from by the time we got to the front of the line - Small compact, 15-passenger van, or a Camaro. Price was not adjusted for smaller vehicle. Line was disorganized and could have been more efficient if staff paid attention to how people were lining up.
10.0 Excellent2020 Dec 02
The car I got matched very closely the car model that was advertised. Price was pretty good.Yes, I'm always in need of improved pricing as a regular customer
9.2 Excellent2020 Nov 17
Staff was super friendly, process was quick. Best price.Our rental reeked of pot. Asked for a different vehicle and none was available.
2.0 Mediocre2020 Oct 20
Not at all. They had my reservation but they did not have a car and they had no car for me and may no effort and could not find a car for meThey could’ve had a car for the car I reserved! I was left high and dry!
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Rated #2
Hertz
8.3 Excellent (122 reviews)
1 location in Palm Springs
Hertz
Locations in Palm Springs
  • 8.7
  • 8.6
  • 8.2
  • 8.2
  • 8.1
Recent reviews
8.0 Excellent2021 Oct 20
There was some damage to the frontend of the car that we were not made aware of. We were a little concerned that we would be held responsible but all was well.
1.9 Horrible2021 Aug 03
When I rented the car online I said I wanted to drop off at McCarran airport in Las Vegas and pick up in Palm Springs. When I got the contract at the Palm Springs airport, it said I had to drop it off at the Venetian Hotel in Las vegas. My flight was to leave at 5 AM from Las Vegas and I needed to return the car at 3 AM. The location at the Venetian hotel will be closed at that time. I called Hertz and asked if I could return the car to the Las Vegas airport they said I could for a charge of $320. And then a few moments later he said I could not because there was no drop off box for the key at the Las Vegas airport location, the location would not open until 7 AM. He then told me I could drop it off at the north Las Vegas airport at 3 AM for a charge of $16. I agreed to that. Something told me to go early, and it's a good thing I did. I arrived at the north Las Vegas airport at 9:30. That airport closes at 10:30. There was no one in the airport at all no one at the Hertz counter. So I hid the key behind the computer screen and left a note. Had i gone in at 3 AM in the morning like Hertz had told me to go there, I would never have been able to have left the key. I was charged $36 for dropping the car off instead of $16. It is inconceivable to me that a large corporation like Hertz would not have a 24 hr operation at the airport in Las Vegas where the city never sleeps and many flights take off very early in the morning. I just don't appreciate being told one price in charged another. And apparently the Hertz call center was oblivious to the times one to drop off a car in the middle of the night in Las Vegas.
8.0 Excellent2021 Jun 11
The rental agent, Drew, was helpful and courteous, but I did feel pressured to purchase extra insurance, which I had already purchased as part of my initial reservation.
2.0 Mediocre2021 May 29
I was not able to cancel my reservation online, or over the phone , very confusing no help anyplacelet people cancel online or over the phone
4.0 Okay2021 May 24
The employees were wonderful at all of the locations I went to.My car was breaking down on my drive from palm springs to Phoenix and I was on hold for roadside for over 2 hours without an answer. This is beyond unacceptable and I will never rent a car from Hertz again. I am grateful for the exchange at the phoenix airport and the nice employees, but you need to get your call center local, not in the Philippines and help people who are broken down. Its completely dangerous to have somebody who needs help be left on hold for any time over 5 minutes, let alone 2 hours with still no answer.
10.0 Excellent2021 May 22
So easy to rent in Palm Springs. Just walk out of the airport and down to the rental car area. The sales associate was very friendly and helpful. Easy return as well.
8.0 Excellent2021 May 20
We were supposed to get a class special or bigger. We were told we would have a tiny sedan.... we were traveling with tall husband and infant (and allll the infant things). But don’t worry - for more money they had a bigger car! I realize rental cars are at a premium... but come on... the check in process was INCREDIBLY slow
10.0 Excellent2021 May 09
Drop off super easycost...a bit to expensive
4.0 Okay2021 May 01
Drop-off at PSP is always a breeze - great job! Cars were very clean and well-maintained.Very poor customer service at counter. My online deal was that "Hertz picks the car." When I asked for a larger car - SUV or minivan - agent said he could only give me a compact car for the price. When I negotiated with him, he said he could give me a very small SUV for $11 more/day. I accepted. But his manager had to put a special code into the computer and the manager was on dinner break. Agent asked me to return later that night. He didn't say why - the reason is that when I returned the next day for the larger car, I had to pay taxes and rental fees twice !!!!! He never mentioned that. He just asked me several times when we first spoke whether I could come back later the same day - he never said why. When I returned for the larger vehicle the next day, THEN I was told about all the added taxes and fees. He should have been more up-front with me from the beginning. Very unhappy about that. His name was Edgar at PSP office.
4.0 Okay2021 Mar 25
the AC did not work in the car
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Rated #3
Dollar
8 Excellent (112 reviews)
1 location in Palm Springs
Dollar
Locations in Palm Springs
  • 8.4
  • 8.1
  • 7.9
  • 8.1
  • 7.9
Recent reviews
1.9 Horrible2021 Aug 20
I wasn't able to rent a car through dollar because I do not use credit cards, I only use debit cards. I went to Avis and had an excellent experience.
2.0 Mediocre2021 Jun 09
They charged me double what it was supposed to be.
8.0 Excellent2021 Apr 12
The staff was very friendly and professional. The pick up and drop off were both very quick and easy.
6.0 Good2021 Jan 23
Staff were fine, drop off easyWe did not get the car we asked for--the alternative was too small for our needs. And, I felt ripped off by all the extra fees, etc. Based on the "advertised" Kayak price, we should have paid much less buying making an advance deposit. The fees drove up the total significantly. Net, most likely will not use a third party again for car rental.
10.0 Excellent2021 Jan 09
Great experience!N/A
8.0 Excellent2021 Jan 06
The process was pretty smooth and quick.They didn’t have the type of car we reserved (suv) and gave us a 4 door chevy. It fit us fine but wasn’t the size we’d reserved. Also, the car had a big dent and scratch along the back side which looked a little crappy driving it around Palm Springs.
8.0 Excellent2020 Jan 04
Staff was friendly and helpful
8.4 Excellent2020 Jan 01
Counter agent in Palm Springs could have honored the original terms in the reservation from the beginning. The first contract he generated had the price at almost $900, the reservation price was about $398.00. It was corrected when I pointed it out to the guy.
8.0 Excellent2019 Dec 11
Nice car very clean. Drop off easy.Pickup very slow. I was #6 in line and it took 40 minutes to check in.
3.6 Mediocre2019 Dec 04
Leaving, never to return.Bad from the start. Didn't have car I reserved. Cost more. Car return problems. Multiple calls not returned. Email unanswered. Went to counter. Person went 'out back' and did not return. Not recommended.
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Rated #4
Budget
7.6 Good (167 reviews)
2 locations in Palm Springs
Budget
Locations in Palm Springs
  • 7.8
  • 7.9
  • 7.6
  • 7.5
  • 7.5
Recent reviews
10.0 Excellent2021 Oct 13
They were helpful and nice. 👍🏻
10.0 Excellent2021 Oct 05
Great rental car experience!!!!
10.0 Excellent2021 Sep 29
Pickup and drop-off were so quick and easy. The car was perfect for what I needed, I have no complaints!
1.9 Horrible2021 Jul 25
They canceled on me last minute. They gave away my car, had the nerve to tell me "sorry, no car available for you, we extended another customer's rental" and left me in a lurch. So either they don't get enough money from you, or they don't care if they tick off customers & lose them. And that's what they did, they lost me as a customer. I will NEVER book a rental with them again. NEVER. You don't strand a customer like that.
10.0 Excellent2021 Jul 21
Everything went exactly as it should with no unpleasant surprises. Easy pickup and dropoff, vehicle waiting was same as promised all very good.
1.9 Horrible2021 Jul 18
Pick up location car was dirty, we’re in a pandemic!!!
1.9 Horrible2021 Jul 16
We rented the vehicle in Palm Springs and drove to Las Vegas. Once we got to Vegas, we went to return the car since we no longer needed it. When we went to return the car, that location was closed and they wouldn’t let us return it because nobody was there after 4:30. We called Budget and the lady on the phone said we had to wait until the. Following day to return it. There was nowhere on the contract that dictated the time the Budget location was open. She was not helpful at all. We finally had to drive to the airport to return the car. This is the worst customer service I’ve ever experienced with all the running around to return a car early. You have lost me as a customer. There was nothing on the contract that said anything about the hours of the return location we were returning it to. Very unsatisfied customer. Dennis & Susan Hellige
10.0 Excellent2021 Jun 03
Didn’t wait long, service is excellent
2.0 Mediocre2021 May 04
Car itselfCharged us for full tank of gas. NEVER agreed to this. No initials we accepted this. Still won't refund us. HORRIBLE
10.0 Excellent2021 Apr 18
Nothing.
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Rated #5
Enterprise
7.5 Good (137 reviews)
2 locations in Palm Springs
Enterprise
Locations in Palm Springs
  • 7.9
  • 7.9
  • 7.4
  • 7.3
  • 7.6
Recent reviews
10.0 Excellent2021 Oct 08
Friendly, helpful staff and great service. Thanks!
7.9 Good2021 Sep 14
The rate was good. The inconvenience of not having a shuttle to the airport was not good.
1.9 Horrible2021 Aug 02
There was no car for us when we arrived at the airport. I requested in airport car rental counter for a car to be picked up at 12 noon. Our flight was a little delayed and when I arrived at the airport the Enterprise counter said my car was from an off site Enterprise location that closed at noon. The agents at the Enterprise airport counter did not have any cars available and the offsite location closed at NOON!!! Why would you rent out a car to someone who says they are arriving at noon when you are CLOSED at noon. I also took out an insurance policy that I obviously could not use without having a car to insure and I would like that $80 refunded to me. To make matters much worse the counter agents were condescending to me and my brother, no one needs an attitude from a rental car counter person when they are stranded at the airport. We went to the other car rental companies in the airport and none of them had any cars available so I had to take an expensive taxi ride to my hotel. I will never ever use Enterprise again. I have worked in government customer service for over 20 years and Enterprise agents at Palm Springs were absolutely awful. I will let everyone I know how bad things went for me and my family, and so will they.
6.0 Good2021 Jun 06
Car worked great, pickup was fast and easy. Good value.You have an Enterprise on Airport Rd which isn't at the airport and no shuttle back and forth. How confusing, that needs more explanation when booking. Fortunately someone offered to give us a ride over there since there is no shuttle. When we went to pick it up the woman who checked us in was very friendly and said when we brought the car back on Saturday they could give us a quick ride over to airport. When we arrived on Saturday it was a totally different tune. No, we can't give you a ride. We ended up driving the car over to the Enterprise at the airport to drop off. Expectations not set well.
2.0 Mediocre2021 May 20
you all booked me for a place that wasn't even open.Going back to CostcoTravel
10.0 Excellent2021 May 20
everything went well
10.0 Excellent2021 May 17
Nice staff, pick up and drop off were very easy.
10.0 Excellent2021 May 10
Friendly and helpful staff.
2.0 Mediocre2021 Apr 30
Staff was fine. I thought I had booked a car at the airport as that is what i was looking for but I found it was 2 miles from the airport and I needed to get a cab to get to the airport since I was dropping the car at 4:30 AM or pay a $50 drop off fee. Ridiculous!!!!Make it clear that this is not the in-airport location.
6.0 Good2021 Apr 25
There were 15 people in line. It took an hour to get to the front. Kayak did not communicate that there are 2 enterprise car rental businesses. I was in line for an hour at the wrong one. The one I was booked to be at was closed (at 12 noon ?) the kind wonan working frantically tried her best to get me a car. The car she gave me was a ‘hot boxed’ camero - smelled like someone just got done getting high. The oil light came on when my 83 year old mom had finally gotten herself into the low riding car. We got out and the nice man who was working helped me and got me a gladiator. The people were great! The process sucked. Thanks for listening.
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Rated #6
Avis
7.1 Good (128 reviews)
2 locations in Palm Springs
Avis
Locations in Palm Springs
  • 7.3
  • 7.5
  • 7.1
  • 6.9
  • 7.2
Recent reviews
3.9 Mediocre2021 Sep 10
I like that the car rental lot was right outside the door, but we had to wait over 30 minutes to get our car when we arrived. Then they tried to charge us for an extra hour when we returned the car. It was not the best experience...definitely needs work in terms of expediting customers and customer service. It took about 15 minutes to figure out, but we finally received a credit for the hour they were trying to charge us for.
8.0 Excellent2021 Jun 03
The staff was amazing!
4.0 Okay2021 May 25
No one was friendlyYou need to answer from direct facility
2.0 Mediocre2021 May 19
The front passenger seat belt was cut in half. There was a crack in the windshield and paint damage to car. Really a safety concern overall.
2.0 Mediocre2021 May 15
location at airport, cheaper off airport no info how to get to off airport siteneed more staff on check-in,long wait,gas tank not full, filled tank on turn in and was charged for not full tank
2.0 Mediocre2021 May 02
The man charged me twice as much abd gave me a huge can. He also gave me someone else’s vehicle! It was corrected when we tried to turn in the vehicle
4.0 Okay2021 Apr 26
There is no drop off after hours and we were not told that beforehand. We had to call the 800 number and make arrangements to drop off the car at the airport for an additional fee. Also the car was not clean when we picked it up.
4.0 Okay2021 Apr 26
Had to Uber to an offsite location and didn’t get the SUV I reserved. Ended up with a mini van—charming.
8.0 Excellent2021 Apr 16
Can’t get anyone on the phone directly, but friendly and helpful in person. No hassles, in and out quick!
2.0 Mediocre2021 Apr 11
They rep was friendly and respectfulWhen I arrive they didn’t have any cars available which made me cancel my trip :(
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Rated #7
Thrifty
8.1 Excellent (62 reviews)
1 location in Palm Springs
Thrifty
Locations in Palm Springs
  • 8.5
  • 8.3
  • 8
  • 8
  • 7.8
Recent reviews
6.0 Good2021 Jun 28
Staff was friendly when picking up the car.The "SUV" was a modest sedan with a hatch-back. Thrifty "support" is very poor, as I needed to consider a change to my reservation and they were not helpful. Additionally, it was difficult to understand the person on the phone. I would not recommend using Thrifty for car rentals.
2.8 Mediocre2020 Oct 05
The staff was ok but your policy lies.Keep it real when it says a rule in the policy they should stick to it
2.0 Mediocre2020 Mar 14
Nothing. Your information was inaccurate. Was not able to take the car promised to me for not having a major credit care. Then was charged 10 dollars for penalty fee. Incredibly disappointed in customer service and buisness practices. I will never use your services again.Not charging me 10 dollars on a promise of a vehicle you couldnt provide me with.
4.8 Okay2019 Dec 23
Why is the price that you pay always more than what is quoted when you book? Seriously why.... Its just so annoying.The price that I was quoted was what I paid. That would be normal...
5.2 Okay2019 Dec 02
Friendly staff but my reservation was screwed and my rate was changed for no reasonShould have gotten the reservation correct
10.0 Excellent2019 Nov 27
Everything was good. I have no complaints.
9.6 Excellent2019 Jun 26
Car was inexpensive and in good shape. Drop off was easy. Had to wait s whole for an agent to come to the desk for pick up. Would rent again
2.0 Mediocre2019 Feb 02
Nothing.Credit checks. Why on earth do you need to do a credit check? I have thousands of $ in my bank but because my credit isn’t good enough for you I was turned away. Literally standing there with verifiable funds and turned away after I made the booking and flew across the country. I needed a car. Fail
10.0 Excellent2018 Oct 28
Quick and Excellent ServiceThe customer service rep went out of her way to assist me with my rental.
10.0 Excellent2018 Oct 16
Great customer service, nice car, competitive pricing.The long wait at the Palm Springs airport.
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Rated #8
National
10 Excellent (1 review)
1 location in Palm Springs
National
Locations in Palm Springs
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Airport Van
1 location in Palm Springs
Airport Van
Locations in Palm Springs
Recent reviews
Eagle Rent A Car
1 location in Palm Springs
Eagle Rent A Car
Locations in Palm Springs
Recent reviews
Easirent
1 location in Palm Springs
Easirent
Locations in Palm Springs
Recent reviews
Sunnycars
1 location in Palm Springs
Sunnycars
Locations in Palm Springs
Recent reviews
Zeeba Rent-A-Van
1 location in Palm Springs
Zeeba Rent-A-Van
Locations in Palm Springs
Recent reviews
1017 travelers who rented a car in Palm Springs gave the car agency they used an average rating of 8.0

Car rental locations in or near Palm Springs

Good to know

Most popular car type

Compact

When to book a rental car in Palm Springs

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Palm Springs

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Palm Springs car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Palm Springs.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Palm Springs car rental.

Top tips for renting a car in Palm Springs

  • Book your rental car in Palm Springs at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Palm Springs are around 41% cheaper than other car types, on average

FAQs about renting a car in Palm Springs

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Palm Springs are Alamo (8.7, 303 reviews), Dollar (8.3, 160 reviews), and Hertz (8.3, 128 reviews).

  • The average gas price in Palm Springs is ₪11.62 per gallon over the past 30 days. Filling up a gas tank costs between ₪139 and ₪186, depending on the car size.

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Palm Springs.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Palm Springs costs ₪110 per day, on average.

  • A Supplier choice car rental in Palm Springs costs ₪113 per day, on average.

  • A Full-size car rental in Palm Springs costs ₪131 per day, on average.