Search
Deals
Tips
FAQs
Agencies
Locations

Car rental at Ontario Airport

Driver's age: 26-65
Fri 31.05
Fri 07.06

Search hundreds of travel sites at once for car rental deals at Ontario Airport (ONT)

Here is why travelers choose KAYAK

Free to useThere are no hidden charges or fees.

Filter your dealsFilter by car type, free cancellation, brand and more. Instantly customise your results.

Choose your pick-upChoose from: In-terminal pick-ups, shuttle service and more

Cheap car rentals at Ontario Airport

Economy₪124/day
Compact₪108/day
Intermediate₪110/day
Standard₪119/day
Full-size₪136/day
Full-size SUV₪172/day
Premium₪147/day
Convertible₪178/day
Pickup truck₪172/day
Intermediate SUV₪129/day
Standard SUV₪139/day
Compact SUV₪143/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at Ontario Airport

  • The Ontario International Airport is about an 8min drive from the city center. A car rental at Ontario Airport is the most convenient way to get into the heart of town. Having access to your own car also means that you can drive to nearby cities of Los Angeles and San Bernardino. At this airport, you can rent cars from several different national brands.
  • The airport has a separate rental car center where all the agencies are located. To get to the rental car center, you'll go to the lower level of the terminal using the escalator. From there, you'll go outside of the terminal to catch a shuttle service to your choice of car rental agencies. Most of the agencies are open 24/7 for convenience. However, if they are not, they have a dropbox where you can leave your key and contract after hours.
  • All of the car rentals at Ontario Airport are housed in one facility located on East Airport Drive, which is less than a mile away from the airport and has many amenities. It is an enclosed building with air conditioning, restrooms, and an ATM machine on site. The cars are kept in parking stalls, which are quick to get to from the building. They are labeled with the name of the agency and a number making it easy for you to find your car.
  • You can rent an economy car to save on gas or a minivan with plenty of room for luggage and the family. Car rentals at Ontario Airport, however, also include specialty cars such as convertibles and muscle cars. Rent one of these fun and stylish cars for your vacation to Southern California. Luxury cars with comfort features and amenities like fancy interiors, heated seats, lots of legroom, and quality sound systems are also available at Ontario Airport car rentals.
  • Book your rental car at Ontario Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Ontario Airport

  • Where can I fill up my rental car?

    Before you return your car rental at the Ontario Airport, you'll need to fill the car up. Ideally, you'll want to stop at a gas station that is close to the airport to make sure that the fuel gauge displays full. There is an Arco-Ontario, a Haven Mini Mart, and a Mobil gas station less than a mile from the airport.

  • How often do the car rental shuttles run at the Ontario Airport?

    The shuttles for car rentals at Ontario Airport run often. It comes around every 5-20min. However, it runs based on the frequency of flights. For example, there are fewer red-eye flights, therefore, the shuttle runs less often between the hours of 9 pm and 5 am. They pick up passengers outside of the terminal by baggage claim.

  • Where do I return my car at the Ontario Airport?

    Your car rental at Ontario Airport should be returned to the car rental center. From Interstate 10, you should follow the airport signs that say car rental return. You would leave your car on the lot and take the shuttle back to the airport to catch your airplane. The shuttle will pick you up in front of the rental car building.

  • What documentation is required for a car rental at Ontario Airport?

    When you pick up your car, you'll have to show a valid driver's license to the car rental agent. Additionally, you'll have to show a credit card that has sufficient funds on it. If you're under the age of 21, you won't be permitted to rent a car. And, if you're between the ages of 21 and 24, you might have to pay an additional fee or surcharge to rent a vehicle. 

  • What is the best rental car company at Ontario Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at Ontario Airport are Alamo (8.1, 52 reviews), and Budget (6.3, 69 reviews).

  • Which car rental companies will pick you up at Ontario Airport?

    Car rental companies that offer shuttle or pick-up services from Ontario Airport to off-airport locations include Ace, ADDCAR RENTAL , Alamo, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Fox, and Hertz.

Ontario Airport car rental reviews and directory

Alamo

8.1

Very good

118 reviews

Cleanliness

8.4

Comfort

8.6

Pick-up/Drop-off

8.4

Value for money

7.8

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E Airport Dr

+1 888 826 6893

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

Apr 2024

KAYAK
Very easy pickup and drop off.

10.0 Wonderful

Mar 2024

KAYAK
Great! Easiest transaction ever!

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Everything was good here.

Cons:

Everything was smooth like our other 50 rental times!

6.0 Okay

Mar 2021

KAYAK

Cons:

Car smell to dog and with dog hair on seats, rear tires barely legal tread, scary moment at rain driving due to rear aqua planning, stop to check tires and discover almost no tread on rear tires

2.0 Poor

Jun 2020

KAYAK

Pros:

I wasn’t even able to rent the car. I reserved it online with an Apple credit card. When I was dropped off at the airport to pick up the car with the SAME CC I used to reserve it I was told I couldn’t rent it because they don’t take that CC. I had no ride home, no other CC’s. I was forced to use a different rental company that was more than twice the price. And the guy was a jerk about it to boot.

Cons:

Update your systems to take CC that online allows. It was a terrible inconvenience and put me in a financial bind considering I have to pay almost $400 more for a rental. I’m beyond disappointed.

10.0 Wonderful

Feb 2020

KAYAK

Pros:

New car, fast and easy check in

Cons:

nothing comes to mind

1 out of 19

Payless

Cleanliness

7.8

Comfort

8.0

Pick-up/Drop-off

7.8

Value for money

8.0

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E Airport Drive

+1 909 390 1750

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
I was overcharged 2x even after confirming everything was taken care of.

2.0 Poor

Oct 2023

KAYAK
Not worth the frustration and dealing with insulting employees.

6.0 Okay

Oct 2020

KAYAK

Cons:

Inform the customer about the $250 deposit

10.0 Wonderful

Aug 2020

KAYAK

Pros:

Nice car. A few bucks less than others. Overall zero problems so I’m happy.

10.0 Wonderful

Aug 2020

KAYAK

Pros:

Efficient and fast service.

Cons:

keep up

8.4 Very good

May 2019

KAYAK

Cons:

Car was a little dingy- it was clean, but the interior was pretty worn.

1 out of 18

Budget

Cleanliness

6.9

Comfort

7.0

Pick-up/Drop-off

6.6

Value for money

6.6

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 East Airport Drive #200

+1 909 390 1439

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
My money took and ni car

2.0 Poor

Nov 2023

KAYAK
I rented a mystery car which turned out to be a Dodge Ram pickup truck. It was difficult for two 60 year old ladies to get in and out of the truck without a running board. Truck was dirty - mud on console, white paint in truck bed. Truck battery was low and required a jump and then starting the truck twice a day to keep it running. No fun!

4.0 Mediocre

Oct 2023

KAYAK
we were owed A refund if we did not return they would have kept over a $100 dollars Rental was super dirty

4.0 Mediocre

Sep 2022

KAYAK
Great pickup and dropoff, but very expensive! Most expensive experience in recent memory. I rented a car from LAX for about half the price last month.

1.9 Poor

Jun 2021

KAYAK
We entered the pick up/drop off locations online and we we’re provided a price quote. We called customer service to confirm our reservation a few days before our trip and everything was ok. We got to the counter and the agent told us the van would be $1000+ more than our original quote because we had a different drop off location. We needed the van so we had to book it anyways. But they shouldn’t be able to switch things up on the customer like they did. Not cool.

6.0 Okay

May 2021

KAYAK

Pros:

Fast track pick up

Cons:

The check engine light came on and air in tires light.

1 out of 23

Fox

Best rated

Cleanliness

6.0

Comfort

6.1

Pick-up/Drop-off

5.6

Value for money

6.1

One location in Ontario Airport

Show locations

Locations in Ontario Airport

1776 E Holt Boulevard

+1 909 635 6390

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

Mar 2024

KAYAK
Got dropped off there to pick up reserved car, and all we had was a debit card, and they refused to take it. Then we were stuck there. Finally got ahold of friends to come pick us up and went to another lot that did take our debit card ! Oh and let’s not forget on our way to another lot, we picked up phone to call around and see who would take our card and reserved one, but when we got there to pick up that one, found out it was a scam ! So we lost $200 on that deal.

8.0 Very good

Mar 2021

KAYAK

Pros:

Nice people

Cons:

Car was uncomfortable to sit in for long periods

2.0 Poor

Mar 2021

KAYAK

Cons:

The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Value for the rental.

Cons:

All good.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Easy to work with.

Cons:

Nothing

2.0 Poor

Feb 2021

KAYAK

Pros:

The car was decent

Cons:

I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.

1 out of 53

Enterprise Rent-A-Car

9.1

Wonderful

71 reviews

Cleanliness

9.1

Comfort

9.1

Pick-up/Drop-off

9.2

Value for money

9.1

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E Airport Dr Ste 400

+1 909 937 8070

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

May 2024

KAYAK
Excellent. Appreciate the support after our flight was cancelled and we needed to drive to nearby airport.

10.0 Wonderful

May 2021

KAYAK

Pros:

Friendly and helpful staff.

10.0 Wonderful

Aug 2020

KAYAK

Pros:

Everything went great!

10.0 Wonderful

Jul 2020

KAYAK

Cons:

Good

10.0 Wonderful

Jun 2020

KAYAK

Pros:

Amazing customer service by our attendant Luo.

10.0 Wonderful

May 2020

KAYAK

Cons:

Great experience.

1 out of 11

Dollar

8.2

Very good

58 reviews

Cleanliness

8.5

Comfort

8.3

Pick-up/Drop-off

8.2

Value for money

8.1

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E Ap Drive Suite 100

+1 866 434 2226

Monday06:30 - 23:30
Tuesday06:30 - 23:30
Wednesday06:30 - 23:30
Thursday06:30 - 23:30
Friday06:30 - 23:30
Saturday06:30 - 23:30
Sunday06:30 - 23:30
View deals

Filters

Reviews

10.0 Wonderful

Apr 2024

KAYAK
Good

8.0 Very good

May 2021

KAYAK

Pros:

The process, and light traffic of people at the airport, made it a breeze.

Cons:

Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.

2.0 Poor

Apr 2021

KAYAK

Pros:

The manager at the chino hills location for Avis ‏was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.

Cons:

Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not ‏cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.

10.0 Wonderful

Nov 2020

KAYAK

Pros:

Helping me with accommodations to drop off the car at different location

8.0 Very good

Oct 2020

KAYAK

Pros:

Friendly staff, easy entry sequence and fast

Cons:

still need a receipt for my employer.

10.0 Wonderful

Oct 2020

KAYAK

Cons:

The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.

1 out of 8

Economy Rent a Car

7.7

Cleanliness

8.6

Comfort

8.6

Pick-up/Drop-off

8.0

Value for money

7.3

One location in Ontario Airport

Show locations

Locations in Ontario Airport

204 N Vineyard Ave

+1 800 201 8088

Opening times not available

View deals

Filters

Reviews

8.4 Very good

Jan 2020

KAYAK

Cons:

The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.

10.0 Wonderful

Dec 2019

KAYAK

Pros:

The staff overall made my first experience well worth it.

Cons:

Honestly, there’s nothing that needs to be better.

4.8 Mediocre

Nov 2019

KAYAK

Cons:

The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.

2.0 Poor

May 2019

KAYAK

Pros:

They dropped me off at another rental car company

Cons:

Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport

4.4 Mediocre

Apr 2019

KAYAK

Cons:

The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.

2.0 Poor

Mar 2019

KAYAK

Cons:

They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservation

1 out of 12

Hertz

7.0

Cleanliness

7.2

Comfort

7.1

Pick-up/Drop-off

7.0

Value for money

6.7

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E. Airport Dr. Suite 100

+1 909 937 8877

Monday06:30 - 23:30
Tuesday06:30 - 23:30
Wednesday06:30 - 23:30
Thursday06:30 - 23:30
Friday06:30 - 23:30
Saturday06:30 - 23:30
Sunday06:30 - 23:30
View deals

Filters

Reviews

2.0 Poor

Nov 2023

KAYAK
* old vehicle - 66,000 miles * chipped windshield * worn inside and out, very loud * additional fees added during pick up

2.0 Poor

May 2021

KAYAK

Cons:

Clean inside of car . Smelled like smoke

7.2 Good

Sep 2020

KAYAK

Pros:

Vehicle was what I reserved.

Cons:

I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.

6.4 Okay

Aug 2020

KAYAK

Pros:

The value was great.

Cons:

The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.

6.0 Okay

Jul 2020

KAYAK

Cons:

It was ehh

10.0 Wonderful

Nov 2019

KAYAK

Pros:

Staff was friendly helpful.

Cons:

Nothing!

1 out of 17

Avis

6.6

Cleanliness

6.9

Comfort

6.9

Pick-up/Drop-off

6.9

Value for money

6.5

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 East Airport Drive #500

+1 909 390 1441

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

6.0 Okay

Apr 2024

KAYAK
I reserved a compact vehicle because I wanted the conservative gas mileage. They ran out of compact cars so all the could give me was a huge SUV the got 15 MPG!!!! The corolla I had reserved was 42 MPG on the highway. Being I needed to drive over 1000 miles the reduced MPG cost me a lot of extra money.

2.0 Poor

Mar 2024

KAYAK
Poor

6.0 Okay

Feb 2024

KAYAK
Staff was friendly and the pick up and drop off was easy, but the car itself was in very poor condition. It had scratches all over the outside, the upholstery on the ceiling was dirty, and the car sounded like it needed serious maintenance. It could barely accelerate on the freeway and strained on every hill. I was convinced that it was going to break down, and we would need to call for assistance. Miraculously, it made it through the whole trip, but not without a lot of protests from the engine.

2.0 Poor

Nov 2023

KAYAK
I ha to wait an hour to get my keys. Ridiculous

10.0 Wonderful

May 2021

KAYAK

Pros:

Very friendly agent, car was perfect

Cons:

Drop off was a little confusing

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Mustang GT - lot of kick

1 out of 7

Thrifty

6.4

Cleanliness

6.9

Comfort

7.1

Pick-up/Drop-off

6.7

Value for money

6.3

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 Airport Drive

+1 877 283 0898

Monday06:30 - 23:30
Tuesday06:30 - 23:30
Wednesday06:30 - 23:30
Thursday06:30 - 23:30
Friday06:30 - 23:30
Saturday06:30 - 23:30
Sunday06:30 - 23:30
View deals

Filters

Reviews

6.0 Okay

Mar 2024

KAYAK
Thought I was getting a Celica, got there and was told I would get a Kia Soul, not a comfortable car, so they upgraded me for more money of course to a Nissan Rogue, nicer car of course but cost more.

2.0 Poor

Oct 2023

KAYAK
The clerk that assisted my brother and I wasn’t very friendly. There was a long line that morning and he appeared disgruntled during our transaction. I selected the manager’s choice when I made the reservation which he mentioned at the counter. I explained I needed a small vehicle if available for local driving. He handed the contract over which specified the estimated charges, including deposit, and the vehicle model and space number. The vehicle was in good condition. There were no other problems until I returned the car where no one was available to check in the vehicle and I was told to just leave the keys and I’d be emailed a receipt. So I left. The problem was when I got the emailed receipt. I was charged a higher amount that the original contracted stated plus an additional hour. I immediately called customer service which is where it got worse. The rep stated I was charged a different rate because I left with a different car. I explained I never had a different car, I selected managers’s choice and I was given a mid-size vehicle, per the clerk. He insisted that was the reason which I politely negated. I specified the rates and total amount on my contract because he still seemed confused. I also asked why I was charged an additional hour if I dropped the car off on time. He proceeded to review everything until he concluded a mistake was made and that I’d be getting a refund for the difference. I asked for email confirmation and he said he couldn’t provide that, that I’d have to review my receipt online in 24-48 hours to see the change. The entire process felt like I was an inconvenience rather than trying to resolve the inconvenience of a mistake made on Thrifty’s behalf. I don’t trust anything was handled properly and that I’ll have to call back to correct it. My brother and I decided never to rent from Thrifty again.

6.0 Okay

Dec 2020

KAYAK

Pros:

Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.

9.6 Wonderful

Aug 2020

KAYAK

Pros:

Yes thank you for that

Cons:

To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.

6.4 Okay

Jun 2020

KAYAK

Pros:

The vehicle was great.

Cons:

Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.

1 out of 15

Europcar

8.0

Very good

1 review

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Ontario Airport

Show locations

Locations in Ontario Airport

Please Go To Fox Counter

+1 909 635 6390

Opening times not available

View deals

Filters

Reviews

8.0 Very good

May 2024

KAYAK
I picked the wrong time based on incorrect recollection of when we were supposed to land, but it was required to wait until that time (two hours later) to pick up my rental. There was no previous walk around and I discovered a couple of rock strikes after I drove out of the facility. Fortunately they were rather small and there was no charge for them, but I was worried about it. Otherwise, the car I ended up with (Dodge Durango), which was not the one I reserved (Toyota Corolla), was quite satisfactory and even got respectable mileage (over 25 mpg). So I was pleased. There was a little difference in the ride, however, as the Durango is built on a truck chassis and it is a bit stiffer than a sedan.

1 out of 1

National

6.3

Cleanliness

5.1

Comfort

6.8

Pick-up/Drop-off

7.6

Value for money

5.9

One location in Ontario Airport

Show locations

Locations in Ontario Airport

3450 E Airport Dr Ste 300

+1 888 826 6890

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

Nov 2016

KAYAK

Pros:

I was greeted cheerfully and finished with everything quickly. The woman helping me signed me up for the Emerald Club and made things very enjoyable.

Cons:

The only thing I didn't like, was hard it was to pick a car.

2.0 Poor

Nov 2016

KAYAK

Cons:

They over. Barged me

10.0 Wonderful

Oct 2016

KAYAK

Pros:

DROP OFF IS ALWAYS POSITIVE WITH NATIONAL IN ONTARIO. PICKING UP THE CAR WAS FAQVORABLE

8.0 Very good

Aug 2016

KAYAK

Pros:

Helpful staff in Ontario airport

Cons:

Short, irritated staff in San Francisco airport, extra charges even though I asked multiple times if the fee was confirmed.

2.0 Poor

Oct 2021

KAYAK
The car was unsafe and should be taken off the road. Tire pressure warning signals were visible, no wiper fluid, back end was noisy and rattling. Car reeked of cigarettes.

7.9 Good

Aug 2021

KAYAK
The first car we were shown smelled like a smoker had been camped in it for a month. But then we were given a Nissan Murano which was much nicer than the Toyota Rav4 we had requested. We had a great road trip!

1 out of 2

Airport Van

5.8

Cleanliness

5.6

Comfort

6.0

Pick-up/Drop-off

5.5

Value for money

6.3

2 locations in Ontario Airport

Locations in Ontario Airport

3400 Inland Empire Boulevard

+1 213 784 8585

Opening times not available

636 E. Holt Blvd

909-986-8500

Opening times not available

Filters

Reviews

7.6 Good

Jul 2020

KAYAK

Pros:

The rental price was very reasonable.

Cons:

Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.

2.8 Poor

Jun 2020

KAYAK

Cons:

The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.

2.0 Poor

Jun 2020

KAYAK

Pros:

Horrible experience will never use AVR.

Cons:

For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.

2.0 Poor

Jun 2020

KAYAK

Pros:

When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!

Cons:

The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.

2.0 Poor

Jun 2020

KAYAK

Pros:

Absolutely nothing.

Cons:

This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!

10.0 Wonderful

Jun 2020

KAYAK

Pros:

Super easy super friendly great gal

Cons:

The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future

Ace

3.3

Cleanliness

3.5

Comfort

3.2

Pick-up/Drop-off

3.0

Value for money

3.3

One location in Ontario Airport

Locations in Ontario Airport

1307 Kettering Drive

+1 855 442 8454

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 18:00
Sunday09:00 - 16:00

Filters

Reviews

2.0 Poor

May 2020

KAYAK

Pros:

I don’t like anything on this company the web site from kayak is great but please double check whit this type of company’s trying to due their business they yes don’t know how to due costumer service o what is costumer service about they yes think about how to get more money from costumer

Cons:

They can die better if they really explain from the beginning what there rules apply to their company and we as costumers we been to pay , I have my rental and when I when there to pick up my car they tell me if I am going out of state I have to pay $45 dollars more I have no problem to pay what the companies ask to pay for a rental my problem is when you make you reservation there is no explanation the extra fees for certain thing I been rental cars since 25 years ago o more and it’s the first time one of this companies trying to get more money from my rental please due some thing whit this company Thank you so much for you business Sal encino

2.0 Poor

Mar 2020

KAYAK

Cons:

I could not find Ace, there was no signage, and the phone number “to get picked up” was disconnected.

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing it was the worst car rental ever

Cons:

They said they have a shuttle to pick you up from the airport. I landed at 10:15am I waited till 11:30 am and no one picked me up. They never answered there phone so I had to spend $16 to catch LYFT to go to them. Then all they can say was oh we were busy. I will never rent from this place again

2.0 Poor

Jan 2020

KAYAK

Pros:

Do not know. We were never collected from the airport. Could not contact the company. Will never use them on any future travels.

Cons:

Arrived Ontario, Ca Airport on time. Called the company four times, each time the system cut me off. Ended up renting from Enterprise. Would never use them again.

2.0 Poor

Dec 2019

KAYAK

Pros:

Reserving the car

Cons:

Went to pick up the car rental and they said they had no cars. So wasted time and gas. And came back without a car rental

2.4 Poor

Dec 2019

KAYAK

Pros:

I wasn’t charged, luckily, when they did not provide the service. This was helpful because I was actually worried they would still try to charge me but the customer service person was nice and helpful.

Cons:

I was not informed that at ONT you do not go to the “Rental Car” area for ACE. You have to call a number to get picked up. It took me 30 min to get to the rental car area, wasted time. And after finding out I could not get through to customer service at all—was only re-routed through automated voice prompts. Finally I had to give up and rent a different car. Seems like an email after booking would have cleared up 100% of this. Again, I am thankful they were very pleasant on the phone the next day and did not charge me.

NU Car

4.9

Mediocre

3 reviews

One location in Ontario Airport

Locations in Ontario Airport

Ontario Airport Hotel & CC

+1 855 788 7030

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Filters

Reviews

6.0 Okay

Jun 2018

KAYAK

Pros:

Car ran well Shuttle to/from airport was easy Checkout was easy

Cons:

Very slow check in. Needed more employees at the counter No coordination with insurance purchased online - they could not find my policy number which added to the check out time. Car was obviously a smoker's car that they tried to cover up with deodorizer. Wasn't effective, car was unpleasant. After 5 days, they still have not refunded my deposit. Likely will not use this rental company again.

8.8 Very good

May 2018

KAYAK

Pros:

Nice people and great price.

Cons:

Car was almost empty when I got it. Also had no license plate so I was constantly worried I was going to get pulled over.

Yesaway

8.5

Very good

No reviews available

One location in Ontario Airport

Locations in Ontario Airport

2500 E Airport Dr Ontario, CA

+1 424 800 4990

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00
Sunday09:00 - 16:00

Filters

No reviews available

Easirent

4.6

Mediocre

No reviews available

One location in Ontario Airport

Locations in Ontario Airport

Ontario International Airport

Opening times not available

Filters

No reviews available

ADDCAR RENTAL

2.0

Poor

No reviews available

One location in Ontario Airport

Locations in Ontario Airport

4425 E. Airport Dr 101

Opening times not available

Filters

No reviews available

keddy by Europcar

6.1

Okay

No reviews available

One location in Ontario Airport

Locations in Ontario Airport

1776 E Holt Blvd

Opening times not available

Filters

No reviews available

United Auto Rental

No score available yet

2 locations in Ontario Airport

Locations in Ontario Airport

1150 S. Vineyard Ave

+1 909 605 0550

Opening times not available

4425 E Airport Drive

+1 909 605 0550

Opening times not available

Filters

No reviews available

Advance Van Rental

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

3400 Inland Empire Boulevard

+1 213 784 8585

Opening times not available

Filters

No reviews available

Allied

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

204 N Vineyard Ave

+1 909 218 4482

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

Ontario International Airport

Opening times not available

Filters

No reviews available

Avr

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

Ontario Airport

Opening times not available

Filters

No reviews available

Eagle Rent A Car

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

Ontario airport

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

Ontario Airport International ONT

+1 909 635 6390

Opening times not available

Filters

No reviews available

Goldcar Rental SP

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

1776 E Holt Blvd Off Airport Ontario Ca

+1 909 635 6390

Opening times not available

Filters

No reviews available

Rent-4-Less

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

1336 East Holt Blvd

(909) 635-2600

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

E Airport Dr 3450

Opening times not available

Filters

No reviews available

Zeeba Rent-A-Van

No score available yet

One location in Ontario Airport

Locations in Ontario Airport

2900 E Airport Dr.

+1 800 940 9332

Opening times not available

Filters

No reviews available

1012 travelers who rented a car in Ontario Airport gave the car agency they used an average rating of 5.1

Car rental locations at Ontario Airport

Good to know

Most popular car type

Intermediate