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Car rental at Los Angeles Airport

Driver's age: 26-65
Fri 31.05
Fri 07.06

Search hundreds of travel sites at once for car rental deals at Los Angeles Airport (LAX)

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Choose your pick-upChoose from: In-terminal pick-ups, shuttle service and more

Cheap car rentals at Los Angeles Airport

Economy₪77/day
Compact₪79/day
Intermediate₪78/day
Standard₪104/day
Full-size₪74/day
Minivan₪119/day
Full-size SUV₪154/day
Premium₪81/day
Convertible₪155/day
Supplier choice₪74/day
Intermediate SUV₪79/day
Compact SUV₪80/day
Standard SUV₪84/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at Los Angeles Airport

  • Los Angeles Airport car hire is a convenient option to consider due to the vast urban sprawl that surrounds the region, often best explored by car. This way, you can easily navigate your way around famous tourist sites such as Hollywood, the theme parks, and the Venice Beach Promenade and Santa Monica Boulevard. You can also cover more ground by car and venture further afield along the extensive coastline or travel inland to explore the hiking opportunities, the famous Death Valley National Park, or the orange groves of Orange County.
  • Hiring a car at Los Angeles Airport will connect you directly to the major interstates and freeways that surround the airport. Located around 16 miles from central Los Angeles in the south-western district of Westchester, you can access Interstate 405 as you exit the airport. Alternatively, you can use State Route 1 or the Interstate 105.
  • Most car hire companies at Los Angeles Airport are open 24h per day, enabling you easy access to their facilities, regardless of your arrival time. You can find an Interactive Visitor’s Information Centre in the lower level of the Arrivals Halls, near to the Baggage Reclaim islands, where you can access local information, navigation routes, and courtesy phones for your convenience. There is also a unique therapy dogs programme to help you de-stress and prepare for your onward journey.
  • On your return to Los Angeles Airport car hire parking lots, follow the signs for "Rental Car Returns". If you are travelling in via the 405 Interstate, take the Century Boulevard exit off the freeway. Remember to check with your rental company if there are any special requirements for dropping off your vehicle. Many companies offer an after-hours service, which will allow you to drop off completed contracts and car keys in designated drop-boxes, which are located in the Returns area. You can then proceed to your shuttle to your required terminal. Bear in mind, the busiest times at Los Angeles Airport are generally between 11:00-15:00 and 18:00-23:00, so make sure to give yourself ample time to arrange your return and if at all possible, try to take advantage of the mid-afternoon lull before the evening rush.
  • 25% of our users found rental cars at Los Angeles Airport for ₪178 or less
  • Book your rental car at Los Angeles Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Los Angeles Airport

  • Where are the car hire companies located at Los Angeles Airport (LAX)?

    All the car hire offices at Los Angeles Airport are situated away from the airport grounds and terminals in parking lot C. The major car rental companies have authorisation to pick-up and drop-off their customers via courtesy shuttles to and from the airport terminals. There is a meeting point in the lower arrivals level near to the Baggage Claim area, which is well-signposted under a purple banner labelled "Rental Car Shuttles". Alternatively, customers should wait at the Pink Lax Shuttle sign in the same area.

  • What documentation is required for car hire at Los Angeles Airport?

    Car hire at Los Angeles Airport will require a major debit or credit card to complete your transaction. It is also a necessary requirement to be in possession of a valid driving license with photographic identity. It is advisable for foreign nationals travelling to the United States to check with their local licensing authority before departure to ensure compatibility with US driving law. It may be necessary to acquire an International Driving Permit if your license is in any language other than English for translation purposes and you may also need to provide your passport details as an extra form of identification.

  • What facilities are available for car hire at Los Angeles Airport?

    From Los Angeles Airport terminals, you can access the car hire desks initially to make your reservation if you have not already done so. They will then arrange your courtesy shuttle to the parking lots to pick up your vehicle. There are also free telephone lines throughout all nine terminal buildings, which will connect you directly to the car hire companies to make all your arrangements. Many companies also offer online check-in, which will speed up your journey and you may also have the option to upgrade or change your vehicle this way.

  • How much does it cost to rent a car at Los Angeles Airport?

    On average a rental car at Los Angeles Airport costs ₪216 per day.

  • What is the cheapest car rental company at Los Angeles Airport?

    In the past 72 hours, the cheapest rental cars were found at NU Car (₪81/day), Thrifty (₪120/day) and Dollar (₪123/day).

  • What is the best rental car company at Los Angeles Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at Los Angeles Airport are Enterprise Rent-A-Car (8.8, 160 reviews), Alamo (8.7, 259 reviews), and Sixt (7.6, 230 reviews).

  • Which car rental companies will pick you up at Los Angeles Airport?

    Car rental companies that offer shuttle or pick-up services from Los Angeles Airport to off-airport locations include Budget, Thrifty, Dollar, Avis, Alamo, Sixt, Europcar, Hertz, and Enterprise Rent-A-Car.

Los Angeles Airport car rental reviews and directory

Fox

Cheapest deal

Cleanliness

6.4

Comfort

6.6

Pick-up/Drop-off

5.6

Value for money

6.1

One location in Los Angeles Airport

Show locations
from₪86/day

Locations in Los Angeles Airport

5500 W Century Boulevard

+1 323 673 9084

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

2.0 Poor

Apr 2024

KAYAK
Everything could have been better.

2.0 Poor

Mar 2024

KAYAK
This is stupid that you need a credit card to rent the car but they charged my debit card without a problem

2.0 Poor

Mar 2020

KAYAK

Pros:

Cancelled the trip, no opportunity for refund . . . zero, nada, zilch

Cons:

Any customer service

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing I like about FOX

Cons:

FOX caused me so many porblems of my driver license issue. It ended up they jacked up the price of 3 days rental to 600 USD and convint me to purchase the rental. Eventually I walked to the next door , THRIFTY, and Thrifty didn’t give me any problem. They also offer me a decent deal. I WILL NEVER DO BUSINESS WITH FOX AGAIN

5.6 Fair

Jan 2020

KAYAK

Pros:

San Diego dropoff was quick and convenient—the exact opposite of pick up at LAX which was horrible

Cons:

Desk agent and signing in on a tiny screen made for it to be easy to charge me for insurance I didn’t want or need. Car had only. been quick cleaned so windows needed help and there was stuff on the back seats

2.0 Poor

Jan 2020

KAYAK

Pros:

no

Cons:

have car ready

1 out of 220

Payless

10.0

Wonderful

314 reviews
Best rated

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Los Angeles Airport

Show locations

Locations in Los Angeles Airport

5500 W. Century Blvd

+1 310 645 2100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Jun 2020

KAYAK

Pros:

Nice car rentals

3.6 Poor

Apr 2019

KAYAK

Cons:

We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!

2.0 Poor

Apr 2019

KAYAK

Cons:

Cancelled reservation without telling me due to my delayed flight. Terrible customer service.

8.0 Very good

Mar 2019

KAYAK

Pros:

friendly staff, very easy drop off, good selection of cars

Cons:

The Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.

2.0 Poor

Feb 2019

KAYAK

Cons:

High late fees Very slow transportation shuttle

8.4 Very good

Feb 2019

KAYAK

Pros:

Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.

1 out of 79

Enterprise Rent-A-Car

8.8

Very good

584 reviews

Cleanliness

8.9

Comfort

9.0

Pick-up/Drop-off

8.7

Value for money

8.6

One location in Los Angeles Airport

Show locations
from₪205/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 310 649 5400

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Mar 2024

KAYAK
Everything went well. My only complaint is the deposit amount that has to one credit card. They are always changing amount, it was 300$ now it's $400. It's difficult to budget since you're never the amount ahead of time. No where on website either. All in all good value. Our check out person(LAX) Hunter was very nice. And our Return person (SBP) was efficient and very nice. Didn't get name. thanks

10.0 Wonderful

Mar 2024

KAYAK
Excellent all around. Nothing to note for improvement. Staff was helpful, pleasant and accommodating. Devin at LAS, Chris and Matt at Pahrump, NV, and the crew at LAX made it easy an fluid.

10.0 Wonderful

Mar 2024

KAYAK
I appreciated the smooth and easy pick up and drop off and Jays help.

10.0 Wonderful

Feb 2024

KAYAK
Check - in experience was easy

10.0 Wonderful

Dec 2023

KAYAK
Everything was fine. Car was decent and a good rate too. Enterprise seems to be trying a little harder than they have in the past.

10.0 Wonderful

Oct 2023

KAYAK
Perfect!

1 out of 83

Alamo

8.7

Very good

706 reviews

Cleanliness

8.7

Comfort

9.0

Pick-up/Drop-off

8.8

Value for money

8.4

One location in Los Angeles Airport

Show locations
from₪272/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 888 826 6893

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

May 2024

KAYAK
Customer service was excellent. Pick-up was smooth and drop-off was super fast.

10.0 Wonderful

Mar 2024

KAYAK
Prompt, friendly, and helpful shuttle service. Friendly, knowledgeable, and helpful staff at lot for both pickup and drop off. Met us at the shuttle and showed us to our vehicle. Rental process to leave lot efficient and friendly. Highly efficient process at drop off. Staff were determined to provide great service in all aspects of our rental. This was an exceptional rental experience.

10.0 Wonderful

Mar 2024

KAYAK
Fast and easy

10.0 Wonderful

Mar 2024

KAYAK
The car was in great condition. The pick up was fast. The drop of was fast. The staff were really helpful. The price was a bargain

10.0 Wonderful

Feb 2024

KAYAK
Julia’s service at LAX was excellent. She was very professional and friendly!

10.0 Wonderful

Feb 2024

KAYAK
Wonderful. Picked up the car at the Los Angeles airport and then dropped it off at the Fresno airport. The service was tremendous.

1 out of 97

Sixt

Cleanliness

8.1

Comfort

8.1

Pick-up/Drop-off

7.5

Value for money

7.4

One location in Los Angeles Airport

Show locations
from₪140/day

Locations in Los Angeles Airport

9000 Bellanca Ave

+1 888 749 8227

Monday00:00 - 23:5906:00 - 23:59
Tuesday06:00 - 23:5900:00 - 23:59
Wednesday00:00 - 23:5906:00 - 23:59
Thursday06:00 - 23:5900:00 - 23:59
Friday00:00 - 23:5906:00 - 23:59
Saturday06:00 - 23:5900:00 - 23:59
Sunday00:00 - 23:5906:00 - 23:59
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Reviews

10.0 Wonderful

May 2024

KAYAK
This was the most pleasant car rental experience from start to finish. Our check in agent was so friendly and accommodating, the car was clean and easy to check in and out, and when our flight was delayed 12 hours they were so kind in extending our rental. I will preferentially rent from Sixt in the future!

4.0 Mediocre

Jan 2024

KAYAK
Pick up took awhile.

10.0 Wonderful

Dec 2023

KAYAK
I personally liked how the rental collection and return process was so seamless. I knew the car would have been great but as a company SIXT exceed my expectations.

10.0 Wonderful

Sep 2023

KAYAK
Really great customer service!

10.0 Wonderful

Nov 2022

KAYAK
The entire experience - from pick-up to drop off was seamless. We were truly sad to leave the car, and feel like we’ve found a special secret with Sixt.

10.0 Wonderful

Oct 2022

KAYAK
Great experience with Fernando -- thank you so much!

1 out of 77

Hertz

Cleanliness

7.8

Comfort

7.7

Pick-up/Drop-off

6.8

Value for money

6.8

One location in Los Angeles Airport

Show locations
from₪295/day

Locations in Los Angeles Airport

9000 Airport Blvd

+1 310 568 5100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Nov 2023

KAYAK
They changed the price of the car and have double charged me.

4.0 Mediocre

Nov 2023

KAYAK
When I picked up the rental car (a Kia Niro EV), they asked me to return the car with 70-80% charge. That's exactly what I did (I returned it with ~190 miles of range, or 75% charge). Then they charged me $35 to charge the car up. I will be disputing the charge, but I should not have to waste my time doing this.

2.0 Poor

Oct 2023

KAYAK
Showed up to pick up the car with a 1 yr old at 2 am and was told they had no cars. They said we could wait 2-3 hours and see if any get returned but not guaranteed. Ridiculous!

8.0 Very good

Nov 2022

KAYAK
Care for customers at the pick up desk

10.0 Wonderful

Nov 2022

KAYAK
Easy to pick up and drop off. Great car. Great staffing.

10.0 Wonderful

Nov 2022

KAYAK
Pleasant and knowledgable reps and smooth pick up and drop off

1 out of 66

Advantage

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

5.6

Value for money

7.1

One location in Los Angeles Airport

Show locations

Locations in Los Angeles Airport

1030 W Manchester Blvd.

+1 310 216 9204

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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7.2 Good

Feb 2020

KAYAK

Cons:

Kayak had incorrect information about the shuttle. You need to take parking lot e shuttle and transfer to advantage shuttle. The advantage shuttle was filthy!!

5.6 Fair

Dec 2019

KAYAK

Pros:

Cheaper prices

Cons:

Terrible shuttle service

3.2 Poor

Nov 2019

KAYAK

Pros:

The staff was friendly and the price was good.

Cons:

We waited 50 minutes to get picked up from the airport. Then when we returned the car, in 90 degree weather, the air conditioning wasn't working in the shuttle and we sweated to death going back to the airport.

10.0 Wonderful

Aug 2019

KAYAK

Pros:

Very friendly staff, quick service for both pickup and drop off, wonderful low price.

5.6 Fair

Aug 2019

KAYAK

Pros:

Droop off was good pickup it took a hour

5.2 Fair

Aug 2019

KAYAK

Pros:

Drop off was easy with about a 5 minute wait.

Cons:

We waited for the Advantage shuttle for 45 minutes as all the other rental car shuttles passed repeatedly. Then we waited another 30 minutes in line to pick up.

1 out of 88

Midway

Cleanliness

7.1

Comfort

6.8

Pick-up/Drop-off

5.7

Value for money

6.7

2 locations in Los Angeles Airport

Show locations

Locations in Los Angeles Airport

6151 W Century Blvd Suite 100

+1 310 649 5549

Opening times not available

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9020 Aviation Blvd

+1 310 649 5549

Opening times not available

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Reviews

6.0 Okay

Apr 2024

KAYAK
I have never waited so long to pick up a car with a reservation already made. The location is either under staffed or they are just so slow. One customer representative specifically and aggressively trying to get costumers to pay more, to upgrade to expensive cars, pay for fast lane, add insurance. He is using fear tactics and it slows down the line highly.

2.0 Poor

Apr 2024

KAYAK
The pick up line was exceptionally long and people at the counter were very rude and condescending. Will never rent the car at this company ever no matter how great deal they may offer. Terrible!

6.0 Okay

Apr 2024

KAYAK
Getting to the Midway rental office from the airport is a bit confusing and poorly marked/explained. You take an airport bus from the arrivals to a parking lot down road from the airport, and then the rental car companies routinely come by and use vans/large SUVs to bring people from that parking lot to their specific rental location. The check out line was long and slow (about 35-40 mins of waiting), but once I got to counter it was smooth and it took 5-10 minutes to get the paperwork filled out. Returning car was fast and easy.

6.0 Okay

Apr 2024

KAYAK
most car rental places at LAX pick you up directly. midway makes you take this bus, operated by the airport, which stops at every terminal and then brings you to a random area which then you get off and then finally head to the rental location. once there, they have no bathroom, and the line moves super slowly. better to spend another $50 per day to avoid this hassle.

10.0 Wonderful

Apr 2024

KAYAK
Great price and good car

2.0 Poor

Mar 2024

KAYAK
Last minute cancellation due to the fact that we didnt gave a credit card .

1 out of 146

Avis

Cleanliness

7.0

Comfort

7.2

Pick-up/Drop-off

6.1

Value for money

6.3

One location in Los Angeles Airport

Show locations
from₪139/day

Locations in Los Angeles Airport

9217 Airport Boulevard

+1 310 342 9200

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

8.0 Very good

Apr 2024

KAYAK
The car was dirty outside, had no washer fluid and the fuel tank was not completely full on pick up, however it was the vehicle ordered (whereas on 2 previous car rentals the chosen vehicle was not available - not through Avis).

8.0 Very good

Mar 2024

KAYAK
I’m glad they were able to switch the driver name after we booked, I didn’t realize whoever makes the booking is automatically the driver but of course. The staff was patient and friendly. It would have been nice if they brought the car up from the parking spot. I am recovering from foot surgery and had specifically asked if they can bring up the car. No other “complaints” lol thanks team :)

8.0 Very good

Mar 2024

KAYAK
I rented a car in the LA and and returned in Las Vegas. Everything went well. Only at LA airport it took a while for the shuttle appear to take us to the rental office, but the traffic was chaotic. Return the car to Las Vegas was very easy and quick.

2.0 Poor

Jan 2024

KAYAK
I was told when I arrived in LAX that they “lost my reservation” which made no sense because I was able to show them my confirmation email. They were not helpful with resolving the issue and had an attitude like it was my fault. I was given the tiniest car that barely fit my suitcases and halfway thru the trip the check engine light came on. Luckily the roadside agent was pleasant and helpful but we still had to make a detour to Oklahoma City airport to exchange cars, this customer service agent was more helpful but was unable to extend my rental due to the delay, he explained it was a computer issue that didn’t allow him to help, this needs to be resolved on a corporate level because I lost multiple hours detouring to get a new car and was still expected to return it on time. The drop off at South Bend airport is not explained in detail, I circled the lot looking for a drop box to return the key in 4 degree weather, had to exit my car and walk down a walkway with almost no signage until I found a sign that said the drop box was inside, you can’t see this sign from the lot and the Avis website does not describe where it is.

10.0 Wonderful

Jan 2024

KAYAK
Great

2.0 Poor

Dec 2023

KAYAK
All agents were assisting customers upon my arrival. I was first in waiting line. Wait time was still over 30 minutes for pick up. Staff did not seem competent or properly trained.

1 out of 72

E-Z Rent-A-Car

Cleanliness

6.1

Comfort

6.2

Pick-up/Drop-off

6.0

Value for money

5.8

One location in Los Angeles Airport

Show locations

Locations in Los Angeles Airport

1030 W Manchester Blvd.

+1 310 216 7049

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4.8 Mediocre

Feb 2020

KAYAK

Cons:

Pick up was horrible. No instructions or notice that they no longer pick up at airport. Took almost 1 hour to get to car rental. Horrible.

4.0 Mediocre

Oct 2019

KAYAK

Pros:

Pickup drivers were kind and good

Cons:

Staffs were the worst. All customers including me had to wait for car for 1+ hours.

6.0 Okay

Aug 2019

KAYAK

Pros:

The staff was friendly and useful.

Cons:

The car was dirty and smelled bad. We bought clorox wipes to clean some of the dried stains that we found; it helped with the smell. We also kept the windows open as much as possible to let the air circulate. After a couple days, the smell was contained.

2.0 Poor

Aug 2019

KAYAK

Pros:

Nothing, will not repeat with any off-brand rental shops nor kayak

Cons:

Everything, worst rental experience in all my travels

4.0 Mediocre

Jul 2019

KAYAK

Cons:

Pick-up was a complete nightmare! Almost two hours in line only to be greeted by a rude and unprofessional representative.

2.8 Poor

Jul 2019

KAYAK

Pros:

90 minute wait to get call is INSANE!!!!! And they were rude to boot.

Cons:

Um, shorter wait time???

1 out of 31

Budget

Most popular

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

5.6

Value for money

5.8

One location in Los Angeles Airport

Show locations
from₪159/day

Locations in Los Angeles Airport

9775 Airport Boulevard

+1 310 642 4500

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

May 2024

KAYAK
The line went around the building. Probably a 2hr wait. Ended up getting an Uber and renting somewhere else far from the airport.

6.0 Okay

May 2024

KAYAK
The way to pick up my rental, took about an hour and 45 minutes to get to the point where I was able to leave with the car When I returned the car to the address listed in San Jose, there were not clear instructions for returning the budget rental car

2.0 Poor

May 2024

KAYAK
I was told i would not be charged a one way rental fee of $100; but the charge appeared on my bill. No one at budget answers the phone for customer service

2.0 Poor

May 2024

KAYAK
I’m so upset with how much budget charged over what we were quoted. My quote from Kayak was $500 Canadian and the charged price was double that. It’s absolutely insane that this can even happen. We picked the car up on time and we dropped it off on time. With a full tank of gas. Horrendous business practices

10.0 Wonderful

May 2024

KAYAK
everything was very good

2.0 Poor

May 2024

KAYAK
The experience was terrible. I reserved online (easily). arrived early, got in line, and scanned the QR code as requested to expedite my checkin. After entering my DL and CC information, I received an alert on phone telling me my reservation was confirmed and the pickup counter was Fast Break. What wa “Fastbreak?” I inquired and was told it’s a location across the parking lot and J could just pick up my car. I left the line and lugged my luggage across a very cracked and potholed parking lot with no walkway to FastBreak where the receptionist was extremely rude and told me I did not have a reservation. I showed her the message I received. She said I needed a number which I did not have. She told me to essentially help myself. I eventually found out I was at the wrong counter and I had no Fastbreak Number. I had no idea what that was but she refused to help me or even tell me what Fastbreak was even when I asked for an explanation. I would not have left my place in line if I had not received the notice in my phone. I went back to the Budget counter (note I had family in tow, with lots of luggage) across the broken parking lot, back to the line I had left, now twice as long (4 times as long as I was midway through the previous line). After over an hour, I finally picked up my car. Overall the pick up facility was in terrible shape. Only the lady who check me out as I drove off the parking lot offered a greeting and smile. There is no customer service elsewhere at the LAX location - everyone there seemed to either hate the customers or their job or both. The random erroneous email telling me to pick up at Fastbreak was a terrible idea for whoever put that in place. Also the bathroom is in terrible shape. The door is extremely damaged and nicked all over. The lady at the Miramar location where I dropped off the car was very sweet despite being terribly busy as a one man show for the location. Overall the electirc car was new, drove well. The outside was dirty (it had just rained, but the interior was clean. The price was great. I noticed during pickup at the airport, 6 shuttles from Alamo/Enterpise passed by before one old dirty bus from Budget came. (Note I had the same price offer from multiple car rental companies when I was booking and purposely picked Budget!) The shuttle driver was nice and appreciative of the tip I gave him. I recall telling myself multiple times during the experience, in the future, as long as I have other options, I would never choose Budget again. It was a very (and unnecessarily) unpleasant experience, especially after a overseas flight. I would also recommend anyone else from picking Budget, at least the LAX location. Hope this helps your team improve your operations.

1 out of 180

Thrifty

Cleanliness

6.5

Comfort

6.4

Pick-up/Drop-off

5.3

Value for money

5.9

One location in Los Angeles Airport

Show locations
from₪157/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

May 2024

KAYAK
The price was almost doubled at the car rental counter, no way speaking with kayak customer service

4.0 Mediocre

Apr 2024

KAYAK
The taxes and drop fee were a surprise when picking up the vehicle as I thought my prepaid fee was my total.

2.0 Poor

Apr 2024

KAYAK
I had a reservation with this bad reputation company, when I got to the counter the agent said he doesn’t have the car I requested, I should either pay extra money to get upgraded car or wait until they got a car, I asked how long I should wait he answered me “might takes hour” trying to enforce me pay them more.

10.0 Wonderful

Mar 2024

KAYAK
I love how fast the check-in was and check out was even faster. Park the car and leave it there as as that. The car given was great, came with all the current safety features and plug ins for charging electronics.

3.9 Poor

Jul 2021

KAYAK
3 1/2 hours in line to pick up car. Everything else was good. They are simply short staffed.

5.9 Fair

Jun 2021

KAYAK
Despite having a reservation and pick up time for the vehicle, there were a staggering 40+ customers ahead of me also waiting for their vehicles. I had the last and only vehicle in my category. The person at the desk was great but the nearly an hour waiting to be served was unacceptable- especially at the highly inflated rates.

1 out of 146

Airport Van

Cleanliness

5.6

Comfort

5.5

Pick-up/Drop-off

4.5

Value for money

5.1

One location in Los Angeles Airport

Locations in Los Angeles Airport

9750 Airport Blvd

+1 213 784 8585

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Filters

Reviews

2.0 Poor

May 2024

KAYAK
My experience with Airport Van Rentals was terrible. Not only was the pickup process very slow, but it was extremely outdated and unclean in their office (which is in the back of a hotel). My biggest frustration is that they charged me a mandatory insurance which, along with some additional fees, came out over $70 above what Kayak quoted me. Very disappointed with how this worked out since Kayak's quote has always been correct for me at different rental agencies in the past.

10.0 Wonderful

May 2024

KAYAK
I was concerned as the reviews were terrible, but there’s new management and the GM Alicia was absolutely wonderful. The LAX location is a little unconventional (pickup in a nearby hotel) but there’s a shuttle and the effort was worth it given the value and excellent customer service.

2.0 Poor

Apr 2024

KAYAK
I prepaid for 1 week mini van rental 2 weeks in advance. When I arrived, the female agent was rude and informed me that they were sold out of vehicle. This put me in a bad position since I needed the van to go out of town.

2.0 Poor

Apr 2024

KAYAK
No vehicles

4.0 Mediocre

Apr 2024

KAYAK
Location was good. Very casual check in and check out. Car had less than a 1/4 tank of gas. Was not clean inside. For the price it was fine for what we needed it for.

2.0 Poor

Apr 2024

KAYAK
If I could give AVR a zero rating I would. The staff was rude and very unhelpful. I booked online for a 8am pickup but had changed my flight to a later flight and then that flight got delayed. Finally made it to their location which was off property and used to find. I had final them 4x to figure out where this shuttle was bc there are no signs for their company. When I finally got there, 30 mins to closing they said they gave my reservation away. Then she the lady said “oh sorry we have no cars left (which I saw cars on the lot) and pretty much whooshed me away. I had a family of 7. What a nightmare. I did rebook online with SIXT which was a few blocks and and SIXT was awesome. 😎 Never Ever again with AVR!!!

Dollar

4.9

Mediocre

943 reviews

Cleanliness

6.3

Comfort

6.0

Pick-up/Drop-off

4.7

Value for money

5.5

One location in Los Angeles Airport

from₪163/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Mar 2024

KAYAK
Over charged for gas even though I filled it up full tank

4.0 Mediocre

Dec 2023

KAYAK
Long line and unfriendly customer service. When we finally got the vehicle it had a change oil soon warning. Vehicle also had over 50k miles on it. Nice Chevy traverse but terrible pick up experience

2.0 Poor

Nov 2023

KAYAK
Terrible fradulent

2.0 Poor

Oct 2023

KAYAK
Awful queues and nowhere did it explain what fuel to put in the vehicle and there was no number to ring so we were ripped off with high fuel charges. Will never use again

8.0 Very good

Sep 2023

KAYAK
Car was new, I got upgraded. Very long queue at pickup, waited 1,5 hours.

1.9 Poor

Jul 2021

KAYAK
AWFUL, NEVER AGAIN

NU Car

4.7

Mediocre

204 reviews

Cleanliness

5.9

Comfort

5.9

Pick-up/Drop-off

4.7

Value for money

5.2

One location in Los Angeles Airport

Locations in Los Angeles Airport

5400 West Century Boulevard

+1 310 665 9025

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
A Car is a car. It was clean and nice. Pricing was normal. It was your people. Kind. Friendly. Considerate.

2.0 Poor

Feb 2024

KAYAK
Process of getting shuttle etc is not clear. Also they ran out of cars for non prepaid reservations.

4.0 Mediocre

Jan 2024

KAYAK
Stay open after 4:30 pm or clearly state that they close early, its not fully refundable and your screwed if your flight is delayed... Having a real customer service department instead of "AI" text back would be nice. I have rented there before and had great experience, before 4:30pm....

2.0 Poor

Dec 2023

KAYAK
Bait and switch. Reservation was for $5 a day. NU car said I arrived late so had to pay an “upgrade” fee. Knew it was too good to be true.

4.0 Mediocre

Nov 2023

KAYAK
Finding the pick up location at LAX was confusing. It is not where the other rental car pick shuttles are located. Once at the Westin, the line to check-in took forever and then I was rudely told they have no more cars in the class I reserved and blamed it on the third party vendors for over selling. I could either pay extra to get a car or they would cancel my reservation. The car was clean. The electronics in the car were a little sketchy. The car would connect and disconnect from apple car play constantly to the point where it was unsafe to use. Upon return I left my jacket in the car. I have called, texted, emailed. No response. Nu is impossible to get a hold of. Even when I had a question about pick up location and texted the number they suggested, 2 weeks later, still no response. I would never use this company again.

4.0 Mediocre

Nov 2023

KAYAK
I liked the car and the quickness, friendliness, and easy of the workers in the garage who checked it out and in. The communications about how to get from airport to hotel were misleading and unhelpful. 1. Instructed to take shuttle from LAX to Westin hotel, I went to the "rental car shuttle" line outside the airport and waited well over a half hour while no NU Car shuttle came by. 2. Instructed by my printed rental confirmation to "call" an (818) # for assistance, I did. Got a recorded message that this number did not take call, only texts. 3. Text reply directed me (and at least a dozen other customers) to a different line to board a Metro bus that we could have been on much earlier. 4. Bus dropped us a remote lot to wait for a NU Car shuttle to hotel. Another long wait. 5. Two of the others with whom I was waiting (but not all of us) got a text that the pickup van or car was not working. 6. We all wound up hiking to the hotel. (relieved that none of us had more luggage than we could carry or tow, and that the weather was warm and dry)

Ace

4.4

Mediocre

489 reviews

Cleanliness

5.7

Comfort

5.3

Pick-up/Drop-off

4.3

Value for money

4.8

One location in Los Angeles Airport

Locations in Los Angeles Airport

8820 Bellanca Ave

+1 424 293 1154

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

4.0 Mediocre

May 2024

KAYAK
The member of the team was purposely using confusing language when it came to purchasing the *optional* insurance policy. I asked him numerous times if it was optional if I had car insurance and he refused to answer my question and kept telling me I needed to be covered under California insurance. The cost would have added another $200 and It felt very scammy. Fortunately, I stepped away to review my options and the manager was kind enough to inform that it was in fact optional if I could show proof of insurance.

2.0 Poor

May 2024

KAYAK
We arrived late for our reservation because our flight was delayed several times. We walked in, gave the man my license and he almost immediately told me he didn’t have the car i reserved because I was late and they gave it away. He made no effort to accommodate a situation that was beyond my control and said there was nothing he could do. He then proceeded to make a phone call to his “friend” Sakura who said he would pick us up and rent us a car. The whole situation felt sketchy and unsafe and we walked down the street to SIXT, where we received excellent service. I have rented a car from this Ace location In the past and it was a good experience, but I will never rent from here again!!!

10.0 Wonderful

May 2024

KAYAK
ACE staff was great, Vehicle upgrade...NICE!!!

2.0 Poor

May 2024

KAYAK
It was horrible. ACE sent me an email with the rental price without insurance. I didn’t add it because they accepted my personal insurance previously. When I got to the counter they denied my insurance and charged me their severely raised insurance rates which came out to be more that the cost of the booking itself without insurance. So my rental was over double the price. I will never rent from them again. I was scammed by ACE car rental company.

2.0 Poor

May 2024

KAYAK
Thank you for the opportunity to respond. 1. The car agency was closed when we arrived in LA, without any instructions to go to ACE. 2. We had to locate another agency to obtain a vehicle and exit the airport. Terrible experience and to know that they are NOT even aware that the vehicle was never picked up. DO NOT CHARGE FOR A VEHICLE THAT WAS NEVER DELIVERED.

2.0 Poor

May 2024

KAYAK
Was not able to pick up the car. Because we are local residents and did not have the required paperwork needed. Associate that helped us was rude and not helpful. He was also on his personal phone while he was with us. He said something and I didn’t understand so I asked him to repeat himself and he just pointed to his ear. The whole time he was giggling to whatever he was listening to. I’m so sorry I didn’t get his name because I would’ve included here

GREEN MOTION

Cleanliness

5.4

Comfort

5.0

Pick-up/Drop-off

3.6

Value for money

4.2

One location in Los Angeles Airport

Locations in Los Angeles Airport

5301 W. 104th St

+1 866 597 4554

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
Place is a dump, which immediately raised concerns, but the big issue was the agent's trying to upsell constantly. Specifically, they insisted on providing us "collision only" coverage at $23.99 per day unless we could provide them with the declarations page on our insurance coverage. Being a Saturday the insurance company was closed we had a real problem. My wife was eventually able to find an email from the company confirming our coverage with the deductibles (which was what they were really after). We got it resolved, but only after escalating to a supervisor. What we observed with the other customers was more of the same thing - hard sell. Not surprising given the rates, but we won't be coming back. Their hours are 8AM-6PM. If you return off hours there is a different procedure and a fee (I think that it's $22.50) for the drop off. This wasn't a problem for us, as we arrived promptly at 8AM and were quickly processed. But it's another issue.

2.0 Poor

Mar 2023

KAYAK
The company closed at 4pm. I did not get a chance to rent at Green Motion due to flight delay.

6.0 Okay

Mar 2023

KAYAK
The pick-up process was long and drawn out. From the 2 stop pick-up to only having 3 attendants to get a lot of people cars. I will not rent from them again at the LAX airport.

2.0 Poor

Mar 2023

KAYAK
Bad service, bad area ,bad attitude and I walked out without renting the car,after stand in line for 45 minutes. And a lot of people before me and after me are very upset.😡 If anything I can do to get the money back 🙏

10.0 Wonderful

May 2021

KAYAK

Pros:

Shuttle pickup was prompt

2.0 Poor

May 2021

KAYAK

Pros:

They charged me 3 times!!!

Cons:

Don’t charge your customers more money than you should

Economy Rent a Car

Cleanliness

4.0

Comfort

3.9

Pick-up/Drop-off

3.2

Value for money

3.6

One location in Los Angeles Airport

Locations in Los Angeles Airport

5280 W Century Blvd

+1 310 410 2313

Opening times not available

Filters

Reviews

2.0 Poor

May 2024

KAYAK
It may be wise to not allow this company to transact on kayak as their business practices are questionable at best. Issue: 1. Unexplained transportation, till you arrive in LAX, that consists of a lengthy bus ride and shuttle to arrive at the car rental location. 2. This business does not inform and does not allow its customers to use the coverage on a credit card for insurance. 3. This business does not accept the kayak insurance that is advertised as a way to save time and money, 4. Does not accept private insurance and says the deductibles are not high enough. 5. These practices leave a customer with the only option to accept and pay a higher rate than the kayak car insurance. 6. Thankfully, while attempting to understand the reasons why this information was not shared and while attempting to remedy these issues, a gentleman entered the building saying he just experienced a tire blowout, had to change the tire on his own as they would not respond to his calls and wanted another car to which they initially responded they he would have to pay for the new tire and another rental - deplorable. Please stop predatory companies such as Economy Rent a Car from operating on your website. At a minimum, I am requesting a full refund for this reservation that was not used.

8.0 Very good

Apr 2024

KAYAK
Took a long time to get the car. First of all, there shuttle only comes to remote rental car center near LAX. You need to take a bus to get there. Then you take there shuttle to get to their office. It took me almost an hour to get the get and be on my way. There were two agents working the desk and they were really helpful but, the whole process was slow. I had to wait a long time.

2.0 Poor

Apr 2024

KAYAK
This is a total fraud of a rental car place. Do not rent from here. They don’t take American Express they only rent to you if you have your insurance ( your own car insurance with you). This is a scam of a place. We left immediately and went down the street to rent with a reputable company Alamo.

4.0 Mediocre

Mar 2024

KAYAK
The van was filthy inside and the out side step at the back passenger door did not work.

2.0 Poor

Jan 2024

KAYAK
Way too hard to get to their location, they took 30 minutes to get my car and required a huge insurance fee. Please don’t list garbage companies like this!

2.0 Poor

Jan 2024

KAYAK
We were dropped off in the dark to an empty parking lot. Luckily a different company took pity on us and gave us a ride. Once we got to the rental company, we were told that any insurance that we had pre-purchased was invalid, including our own insurance which covered us, as well as our credit card insurance which covered us, as well as the additional insurance I put purchased through their website. They told us we had to pay an extra $369 USD in order to be able to rent the car. I was alone with my three children had already paid for the car rental and had no choice, but to pay the extra fees or be forced to be left in the street at night with my kids. That can really only be considered extortion.

Europcar

6.0

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

6.0

Value for money

6.2

One location in Los Angeles Airport

from₪216/day

Locations in Los Angeles Airport

Please Go To Fox Counter

+1 323 673 9084

Opening times not available

Filters

Reviews

8.0 Very good

Nov 2023

KAYAK
I had called in a couple of times to clarify drop off and shuttle times and was told the location was closed until 5am. So I dropped my party off at the airport for 4:15am then went back to wait at the rental car location to return the vehicle. Because of timing I pre booked an Uber car to pick me up at 5:20 to hopefully get me back to the airport in time for my 7am flight. To my surprise the rental car location drop off was actually open despite what I was told on the phone. So I was able to return the car and get on a shuttle before 5am. So I ended up cancelling my Uber and paying a cancellation fee. The stress of trying to ensure vehicle return, getting to my flight and then wasting money to book an Uber because of bad information over the phone is annoying.

10.0 Wonderful

Nov 2023

KAYAK
Great experience , no hassle , friendly staff, great car, highly recommend.

2.0 Poor

Oct 2023

KAYAK
Had to wait over an hour for a car and could not get the category I paid for. Fox was awful.

2.0 Poor

Oct 2023

KAYAK
Booked with Europcar and it was very quickly cancelled by the supplier as they didn’t have any cars. Disappointing.

2.0 Poor

Oct 2023

KAYAK
They scammed me for insurance wich was already stated i have. Terrible

2.0 Poor

Oct 2023

KAYAK
Bad. Got cancelled right after I booked it.

U-Save

4.3

Mediocre

46 reviews

Cleanliness

5.8

Comfort

5.2

Pick-up/Drop-off

4.3

Value for money

4.9

One location in Los Angeles Airport

Locations in Los Angeles Airport

Los Angeles Int’l Airport - Four Points Sheraton

+1 424 295 0587

Opening times not available

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
The staff was really nice. Barry was very informative and made sure all my questions were answered.

4.0 Mediocre

Jan 2024

KAYAK
The old saying you get what you pay for must be true after picking up the car we drove it 59 miles turn the car off went to make a purchase came back out. The car would not start. We were in Glendora California so we had to wait an hour For your LAX location to have another driver. Bring us another car. . Obviously we had a dead battery. Yes, the price was fantastic but I would’ve rather had a car that did not break down on us

2.0 Poor

Dec 2023

KAYAK
Horrible customer service when picking up

6.0 Okay

Nov 2023

KAYAK
It takes too long to get Service. The line was terrible to get to the counter.

8.0 Very good

Oct 2023

KAYAK
Speeding up the check in process would be helpful.

2.0 Poor

Oct 2023

KAYAK
They charged me for somethig and don't Even Say why

Silvercar

8.8

Very good

5 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

6.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

9010 Bellanca Ave

+1 855 359 2227

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

8.8 Very good

Dec 2019

KAYAK

Pros:

Te staff was great at all time

Cons:

The cost seems a little bit higher even understanding the Audi brand all fleet

2.0 Poor

Dec 2018

KAYAK

Pros:

The people at silver car were very friendly and nice and gave us a ride to another rental car service ( Hertz )

Cons:

I will never book with kayak again, there was no fine print stating that I had to be over the age of 22 so when we got to silver car with all of our luggge expecting to get a car we were turned down because of age requirements!!! There was also no way for me to get my 48$ back from what I put down on the rental because I booked through a 3rd party app. So yeah KAYAK y’all suck . Go to HERTZ

10.0 Wonderful

Jun 2018

KAYAK

Pros:

Great experience

2.0 Poor

Feb 2018

KAYAK

Cons:

They demanded I install an app or my reservation would be cancelled the day before I left. I cancelled.

State Van Rental

8.5

Very good

16 reviews

Cleanliness

8.9

Comfort

8.6

Pick-up/Drop-off

8.4

Value for money

8.9

One location in Los Angeles Airport

Locations in Los Angeles Airport

9020 Bellanca Avenue

+1 310 641 7000

Opening times not available

Filters

Reviews

10.0 Wonderful

Jul 2022

KAYAK
Great Service nice and very clean van i use van for 5 day it was awesome staff is excelent all people at state van rantal very professional great very vvvvvvvvvvvv HAPPY

8.0 Very good

May 2022

KAYAK
My experience with State Van Rental was ok. The attended was professional and explained there process. What could have been better….. an updated van. I like how the attendant came and picked us up and drop us right off at the drop off area for our flight. In my next travel if a van is needed I will use them again.

7.9 Good

Aug 2021

KAYAK
We got to the office to drop off the van we rented at 7:35am and the office was closed. We had to wait for the manager to get there. Who arrived at 7:45am, and the everything worked out fine and seamless, but we got a little nervous because no one informed us the wouldn't be working.

9.2 Wonderful

Oct 2020

KAYAK

Pros:

The car wasn’t in a perfect condition but was ok.

10.0 Wonderful

Oct 2019

KAYAK

Pros:

Lindon was Super helpful and friendly when I called ahead to confirm the reservation AND the day of! We’ve worked with other companies, but will be returning to State Van rental because of his excellent customer service

Cons:

It would have been better if they had high-ceiling or Promaster cargo vans

10.0 Wonderful

Jun 2019

KAYAK

Pros:

Helpful and friendly staff. Smooth experience.

National

7.5

Cleanliness

7.8

Comfort

7.8

Pick-up/Drop-off

7.1

Value for money

7.4

One location in Los Angeles Airport

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 888 826 6890

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

10.0 Wonderful

Aug 2019

KAYAK

Pros:

The staff was friendly and got me my car fast.

2.0 Poor

Jul 2019

KAYAK

Pros:

the rate was not honored and wanted to triple the cost. the agent claimed a "glitch" in the system had given me that rate and adding 12 hours to it 9 am vs 9 am voided my rate

Cons:

i wish i could had added 12 hours to my reservation without triple the cost. i cancelled and went thru to costco still at a higher rate but lower that this agency

5.6 Fair

Jul 2019

KAYAK

Pros:

Helpful and Convinient

Cons:

Offer Prepaid Caar Rental, I spent more than the offered $39 per day

10.0 Wonderful

Sep 2018

KAYAK

Pros:

Always choose national. Easy to pick up gray car. Easy to get out the airport. Easy to find the shuttle.

Cons:

Nothing comes to mind

10.0 Wonderful

Jul 2017

KAYAK

Pros:

Drop off was fast and the shuttle bus got me right where I needed to get LAX.

9.2 Wonderful

Apr 2017

KAYAK

Cons:

Never got the rear-view camera working, and BMW's controls (esp the gear shift) took some getting used to.

Black & White Rent A Car

6.3

Cleanliness

7.6

Comfort

6.4

Pick-up/Drop-off

6.3

Value for money

6.4

One location in Los Angeles Airport

Locations in Los Angeles Airport

405 S. Isis Avenue

+1 310 337 9999

Opening times not available

Filters

Reviews

8.0 Very good

Dec 2023

KAYAK
No complaints, good service.

10.0 Wonderful

Oct 2023

KAYAK
Great company to rent. They upgraded it to mercedes for free !

2.0 Poor

Oct 2023

KAYAK
They didn't provide me the car and I was still charged for this service.

2.0 Poor

Aug 2023

KAYAK
Clean car. Need to be upfront about pick-up protocol and drop off limitations. Very poorly handled on both ends of the transaction.

10.0 Wonderful

Jul 2023

KAYAK
I was a little wary about going with a local car rental agency -- I've gotten cars that weren't clean or smelled smoky. Black & White were extremely polite, professional and prompt. I was picked up in an impeccably clean Suburban, and the car I got (Toyota Corolla) was very clean and worked well. As a female, some of these car rental agencies don't feel safe and seem sketchy, but this agency was not one of them. I would 100% recommend them again, and I will definitely see if they have a car for me the next time I need a car from LAX.

6.0 Okay

Jun 2023

KAYAK
I not recived recived of my creditcard charges. There is not correctly explained what is charfed for what.

MEXRENTACAR

4.0

Mediocre

3 reviews

Cleanliness

4.6

Comfort

3.3

Pick-up/Drop-off

4.0

Value for money

4.6

One location in Los Angeles Airport

Locations in Los Angeles Airport

8820 8820 Bellanca Ave

Opening times not available

Filters

Reviews

2.0 Poor

Apr 2024

KAYAK
Did not find the bus to even get to the car rental

8.0 Very good

May 2024

KAYAK
The price I liked very much. I will rent from them from now on.

2.0 Poor

May 2024

KAYAK
Never got car. Refused to rent to us without having/buying more insurance than what we purchased at time reservation was made. Extremely unhelpful employee, two other customers were in there dealing with the same issue at the same time. Also was told to take a shuttle to the pickup lot that according to shuttle driver they do not have a contract with.

Priceless

4.0

Mediocre

5 reviews

Cleanliness

5.3

Comfort

4.6

Pick-up/Drop-off

2.6

Value for money

4.6

One location in Los Angeles Airport

Locations in Los Angeles Airport

5250 W Century Blvd.

+1 310 216 0000

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

4.0 Mediocre

Apr 2024

KAYAK
The facility was dingy and the pick up and drop off processes were over complicated and extremely slow. My experience was fine but at least a third of the other customers ahead of me had issues with their reservation. The car itself was fine and the price was good, but I feel like I won a lottery of sorts and I don't think I'll choose them again.

4.4 Mediocre

Aug 2016

KAYAK

Pros:

Girl at check in was nice

Cons:

No license plate on car. Drop off was either pay $15 or wait 30 min for airport shuttle. Unprefessional way to do business

6.0 Okay

Apr 2024

KAYAK
Good: We got a car for the quoted price. All the paperwork was e-mailed promptly. To note for improvements: I needed a subcompact but was given a full-size sedan. The garage entry and the car lot are poorly signed. Only 2 receptionists made it a long line. Garage cleanliness leaves up to be desired.

2.0 Poor

Mar 2024

KAYAK
This is the worst car “rental” company. You probably will pay but never even get a car and you’ll call and no one will pick up the phone.

NextCar

2.6

Cleanliness

4.4

Comfort

4.0

Pick-up/Drop-off

2.4

Value for money

3.1

One location in Los Angeles Airport

Locations in Los Angeles Airport

9620 Airport Boulevard

+1 310 216 0000

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

4.0 Mediocre

May 2024

KAYAK
The rental location is terrible. It's a small office on a shady strip. The cars are on the roof of adjacent parking deck. The Guys who work there are really nice but the car was shady. It had no window fluid, it was a screech every time you turn. The back seat headrest didn't work. The list goes on... Just pay the extra money and go to a reputable place. This place is below low budget. Never again!

2.0 Poor

Apr 2024

KAYAK
I don’t know. I never got to rent it. My flight got delayed and they cancelled my reservation and then closed. Luckily there were half a dozen places still open.

2.0 Poor

Apr 2024

KAYAK
I liked and enjoyed the car. The pick up was the worse experience I’ve ever had renting a car. I was told I had to get collision and sign up, get a quote on the spot and pay for it to continue the rental process. Very strange that they don’t have that worked out already. The vehicles were in a shared parking lot. I wasn’t given the paper to hand off to the attendant to receive the vehicle so I had to go back and get it. They only have one shuttle bus so if you miss it you have to wait an hour for the next. It was AWEFUL. I willl never use this company again.

2.0 Poor

Apr 2024

KAYAK
Not good at all!. They didn't give the car we booked or hoped for early and and made us wait 5 hours yo get a inferior SUV vehicle eventually. We got Charget Hellcqt for 5 hours, if that helps!!

2.0 Poor

Mar 2024

KAYAK
A very ugly degrading experience. The facility was filthy dirty. Zero customer support over the phone. I’d rather pay more money than to ever go through this again.

2.0 Poor

May 2024

KAYAK
There were extra fees and costs that are not clearly disclosed when I first booked the car. It was a long wait to get the car, and the guy who I gave the car back to was not very friendly. I wouldn’t recommend them

Routes Car & Truck Rentals

2.0

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

2.0

Value for money

8.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

11992 Hawthorne Ave, Hawthorne, CA,90250, US

+1 844 777 2882

Monday08:00 - 16:0000:00 - 23:59
Tuesday00:00 - 23:5908:00 - 16:00
Wednesday00:00 - 23:5908:00 - 16:00
Thursday08:00 - 16:0000:00 - 23:59
Friday00:00 - 23:5908:00 - 16:00
Saturday00:00 - 23:5908:00 - 16:00
Sunday00:00 - 23:5908:00 - 16:00

Filters

Reviews

2.0 Poor

Aug 2022

KAYAK
The routes car rental company management is absolutely mess . We went there at 2.45 pm and didn’t get our car till 4pm and we were only customers they were dealing with . No pick or drop from airport as mentioned, we had to take Uber which costed us extra $25 . The car rental process is not streamlined and manager there when complained had no sympathy/empathy that why is taking so long . I would not recommend this place to anyone

Elita Rent A Car

4.0

Mediocre

No reviews available

Cleanliness

6.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

6.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

5250 W. Century Blvd

+1 818 357 9473

Opening times not available

Filters

No reviews available

Kyte

6.0

Okay

No reviews available

One location in Los Angeles Airport

Locations in Los Angeles Airport

1960 E Grand Ave

+1 415 340 4850

Opening times not available

Filters

No reviews available

Yesaway

8.5

Very good

No reviews available

One location in Los Angeles Airport

Locations in Los Angeles Airport

5700 96th St, Los Angeles, CA , USA

+1 800 781 1023

Monday10:00 - 17:00
Tuesday10:00 - 17:00
Wednesday10:00 - 17:00
Thursday10:00 - 17:00
Friday10:00 - 17:00
Saturday10:00 - 17:00
Sunday10:00 - 17:00

Filters

No reviews available

Easirent

4.6

Mediocre