Ontario car rentals

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Ontario, CA, United States
1 Dec — 8 Dec
Same drop-off
Ontario, CA, United States
Tue 01.12
Noon
Tue 08.12
Noon

Ontario car rental information

Pick-up locationOntario
Rental locations30
Airport locations25

Ontario car rental reviews and directory

Rated #1
Hertz
Best rated
6.9 Good (157 reviews)
2 locations in Ontario
Hertz
Locations in Ontario
3450 E. Airport Dr. Suite 100+1 909 937 8877
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
4295 E Jurupa Ste#103b+1 909 937 3909
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
  • 7.2
  • 7.2
  • 6.7
  • 6.5
  • 7
Recent reviews
6.0 Good2020 Oct 08
Cons: The car smelled, as if a previous driver had been smoking in the vehicle, and it wasn’t throughly cleaned.
4.0 Okay2020 Oct 02
Pros: Dropoff was easy.Cons: The reservation was at a Hertz location OFF AIRPORT PROPERTY. I had to get a ride there at my expense. This may have been an oversight when I was booking, but I am pretty sure I reserved at the ONT airport location. I reserved a full size SUV but there were none available so I was stuck in a minivan instead. What is the point of a reservation if that vehicle type is not going to be available.?
7.2 Good2020 Sep 08
Pros: Vehicle was what I reserved.Cons: I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.
6.4 Good2020 Aug 03
Pros: The value was great.Cons: The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.
6.0 Good2020 Jul 12
Cons: It was ehh
6.4 Good2019 Dec 10
Pros: Staff at both Hertz locations were very helpful. Dave at the airport location was fabulous, and helped me out with my car rental issuesCons: Please make it clearer that the pickup spot is not at the airport. This caused a lot of trouble, time, extra costs, and hassle for me. The car was not ready for me. It was still being worked on by the mechanics (ok that in itself is not reassuring). It was to be done by 1000. I showed up @ 1330, and the car was not on the premises because it was not ready.
10.0 Excellent2019 Nov 13
Pros: Staff was helpful and kind, they gave us rides to and from airport. Service was exceptional. We’ll be back!
10.0 Excellent2019 Nov 03
Pros: Staff was friendly helpful.Cons: Nothing!
2.0 Mediocre2019 Jul 08
Pros: Nothing your customer service is trashCons: Everything from start to finish
7.6 Good2019 Jun 25
Cons: The car should’ve been ready but it wasn’t had to wait 30min and the drop off horrible one of the rep I think his name was Romy was slow and rude .
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Rated #2
Fox
6.1 Good (217 reviews)
1 location in Ontario
Fox
Locations in Ontario
1776 E Holt Boulevard+1 909 635 6390
Monday04:00 - 23:59
00:00 - 01:00
Tuesday04:00 - 23:59
00:00 - 01:00
Wednesday04:00 - 23:59
00:00 - 01:00
Thursday04:00 - 23:59
00:00 - 01:00
Friday04:00 - 23:59
00:00 - 01:00
Saturday04:00 - 23:59
00:00 - 01:00
Sunday04:00 - 23:59
00:00 - 01:00
  • 6.2
  • 6.3
  • 5.8
  • 5.8
  • 6.2
Recent reviews
6.0 Good2020 Nov 17
Pros: Staff was friendly and professionalCons: The car smelled like cigarettes and had ash in the center console. I reserved an economy sub-compact but was given a mid-size sedan that got far worse MPG than what I had requested. I needed a small fuel efficient car to a lot of driving in for work. I got a much larger than necessary car and paid more for fuel by at least 30%.
6.0 Good2020 Nov 15
Pros: Friendly staffCons: Had to pay more for different car due to shortage
6.0 Good2020 Nov 03
Pros: Drop-off and bus to airport was great.Cons: Calling this "an airport" location was misleading as we had to take two shuttles to get to rental counter. Got a minivan instead of the SUV I contracted for.
4.0 Okay2020 Oct 25
Pros: drop off was easyCons: Picking up the car was a poor experience. Lack of staffing, a card reader that rejected every customer's credit cards and overall system that was much longer to get through than other rental agencies. Line was out the door and it seemed that it averaged about 15 min per customer to get the keys.
10.0 Excellent2020 Oct 21
Pros: Staff was awesome, car was great good gas mileage staff was informativeCons: Better info to find shuttle and best if one did not have to take two shuttles and shuttle drivers seemed to be under staffed
6.0 Good2020 Oct 15
Pros: Dropping off was easyCons: It takes 2 bus rides from the airport to get to Fox. I found the buses to be the most concerning part of traveling in terms of being able to socially distance. Checking in took a long time because there are only two employees checking in at a time, and they get a bus load of people checking in all at once. There was nothing wrong with the car, but it did smell like cigarettes.
8.0 Excellent2020 Oct 06
Pros: The pick up was a bit of a hassle but it was our own fault. We got delay for the drop off, I called customer service and they extended my drop off time for a small fee, which was awesome.Cons: When we pick up the car there was a funny smells inside, we wanted to return the car but we were so behind into the trip, we decided just to bare the smell.
4.0 Okay2020 Sep 28
Pros: Not much to say, other than the really overworked gentleman who checked us out. He definitely hustled to check everyone out and then drive the bus to the airport drop off.Cons: First, the business is marketed as being onsite of the Ontario airport. It is not. You take the shuttle to the rental car area and then have to hop on another shuttle that takes you down the street to their facility. When we get there, they’re telling the customer in front of us that they don’t have her reserved car and are “upgrading” her to a different car. Same thing then happens to us when the guy says “as you can clearly see, we do not have any hybrids”. Can we clearly see what’s in the lot?? And when we mention that we specifically chose a hybrid for the fuel efficiency, the response is “well this car is about the same on the highway”. We’re not just driving the highway so great thanks for costing our trip more money since now gas is going to cost us more. Oh and they charge $7.99/gal if you don’t fill it up yourself. The car we got smelled badly of cigarettes as well. Overall really inconvenient and bad service.
4.4 Okay2020 Sep 26
Pros: Fox kindly refunded me one day’s rental for providing me with an unclean vehicle- found a cigarette stuck in the vent, stains on seats.Cons: Cleanliness and tires
8.8 Excellent2020 Sep 26
Pros: I believe in giving a company the chance to make it right if you have an issue with them, and Fox did just that. I had some problems picking up my rental which caused rates to go up and up sell charges to be added. When I brought this up to customer service they immediately reversed the extra charges. The staff was very friendly when I picked up and I didn’t have to wait during pickup or drop off. I really appreciated the way they handled my situation. Harley D was great.Cons: When you call the 800 number, I was on hold over an hour and never reached a rep. However, when I emailed they responded same day.
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Rated #3
Alamo
8.6 Excellent (91 reviews)
1 location in Ontario
Alamo
Locations in Ontario
3450 E Airport Dr Ste 300+1 888 826 6893
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 8.7
  • 8.6
  • 8.5
  • 8.6
  • 8.5
Recent reviews
2.0 Mediocre2020 Jun 02
Pros: I wasn’t even able to rent the car. I reserved it online with an Apple credit card. When I was dropped off at the airport to pick up the car with the SAME CC I used to reserve it I was told I couldn’t rent it because they don’t take that CC. I had no ride home, no other CC’s. I was forced to use a different rental company that was more than twice the price. And the guy was a jerk about it to boot.Cons: Update your systems to take CC that online allows. It was a terrible inconvenience and put me in a financial bind considering I have to pay almost $400 more for a rental. I’m beyond disappointed.
10.0 Excellent2020 Feb 14
Pros: New car, fast and easy check inCons: nothing comes to mind
10.0 Excellent2020 Feb 10
Cons: The . Mini van was comfortable, had alot of space. Driver well. Cost was good too. I would buy this car.
4.4 Okay2020 Jan 03
Pros: The person Sarah who I encountered at Alamo was rude and refused my reservation!! The reason given was that the reservation was made within 24 hrs and it was not! There was no options given to us by her not until we contacted the 800 number and asked for a supervisor we got our reservation! Also we had booked for 3 days and set the return of the vehicle to 12 midnight and Sarah change it 948am! Extremely dissatisfied with AlamoCons: Better friendly customer service by Sarah as she definitely wasn’t a happy camper
9.6 Excellent2019 Dec 19
Cons: Couldn't have been easier and friendlier,both on pickup and dropoff.
8.0 Excellent2019 Dec 01
Pros: The staff was accommodating.Cons: The price could have been better.
7.2 Good2019 Nov 11
Cons: There was not enough vehicles when I went to rent my vehicle. I had too settle due to a vehicle recall so a lot of the vehicles were taken out of rotation.
10.0 Excellent2019 Oct 22
Pros: The guy who helped me was very friendly and wished me happy birthday!Cons: I guess the only thing would have been more details on setting the car up (e.g. bluetooth, seats and mirrors)
10.0 Excellent2019 Oct 08
Great experiencePros: Everything! in the experience was great, great customer service enjoyed my stay here in CaliforniaCons: Nothing at all really, The return pricing could maybe be adjusted a little more overall, I have no complaints...good job!
10.0 Excellent2019 Oct 01
Pros: easy, fast, friendly, informative, effortlessCons: nothing!
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Rated #4
Enterprise
8.2 Excellent (98 reviews)
3 locations in Ontario
Enterprise
Locations in Ontario
1344 E Holt Blvd+1 909 391 3292
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 01:00
3450 E Airport Dr Ste 400+1 909 937 8070
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
4950 Vanderbilt St+1 909 605 1905
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 01:00
  • 8.2
  • 8.3
  • 8.2
  • 8
  • 8.2
Recent reviews
10.0 Excellent2020 Aug 22
Pros: Everything went great!
8.0 Excellent2020 Aug 11
Pros: Staff was friendly and helpful. Pick up time took awhile and they did not have the vehicle I booked, but was able to work with me and gave me a good deal with something similar or yet better. Drop off was easy and quick.Cons: The vehicle wasn’t thoroughly cleaned (saw few stains on leather seats, dirty foot prints on back seats, and the drivers seat belt had a strong perfume smell. So I had to clean and sanitize myself esp during this pandemic I wanted to make sure everything was wiped down good before my road trip. It seemed like the car was just used before pickup so it looked like they did a quick wipe down of the car before I took it. In the end, I’d say the cleaning part could have been better.
4.4 Okay2020 Aug 02
Pros: drop was good, shuttle service to airport was good butCons: pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.
10.0 Excellent2020 Jul 12
Cons: Good
10.0 Excellent2020 Jun 01
Pros: Amazing customer service by our attendant Luo.
10.0 Excellent2020 May 05
Cons: Great experience.
10.0 Excellent2020 May 05
Cons: Great experience overall, customer service and vehicle condition were excellent.
7.2 Good2020 Jan 04
Pros: Price was good through Costco.Cons: Pick up process could have been faster with more service people.
7.2 Good2019 Oct 27
Pros: Was relatively fast pick up processCons: I didn’t get the premium suv i reserves bc i was under 25, which i wish i was made aware of prior to reserving/showing up to pick up the car.
10.0 Excellent2019 Oct 27
Cons: Better than average customer service.
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Rated #5
Avis
7.9 Good (38 reviews)
2 locations in Ontario
Avis
Locations in Ontario
1366 East Holt Boulevard+1 909 986 7570
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3450 East Airport Drive, Suite 500+1 909 390 1441
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 8.2
  • 8.1
  • 7.8
  • 7.8
  • 7.7
Recent reviews
2.0 Mediocre2020 Nov 17
Pros: The airport ran out of cars and my reservation was shifted to a nearby Avis 2 miles away. I went to get my car but they were closing. The employees refused to help me get my car.Cons: Actually give me a car. I asked the airport if they could accommodate and they send they would if I gave them $300 more for an upgraded car. This entire situation was not my fault and I decided to not do business with Avis. I will not rent with Avis in the future.
10.0 Excellent2020 Oct 05
Pros: Mustang GT - lot of kick
7.2 Good2019 Oct 16
Not given vehicle promisedPros: No wait timeCons: Vehicle given was too big for my wife to feel comfortable driving.
3.6 Mediocre2019 Aug 17
Pros: Noting the sales associates was very rude and unhelpful when I called to explain to them what was going on a guy was screaming at me ask me what doses he want me to do the air condition was not that cold and the last person who had the car had a dog so my asthma was acting up thay told meCons: Thay told me to drop off the car at 6:00pm when I got there thay was close
2.8 Mediocre2019 Jul 15
Cons: The agent checking out my car charged me for gas without even checking the gauge. When I asked him he started getting abusive. I had to go talk to the office clerk to get the matter resolved. I have reported the field agent's bad behavior to Avis.
3.2 Mediocre2019 Mar 26
Pros: Easy drop offCons: Everything else. Dirty car, inside and out. Including dents & scratches. When I have rented with Enterprise, they won’t rent out cars with damage larger than a golf ball size. This looked like someone hit a pole. Not to mention they I wasn’t provided with the type of car I reserved online.
4.8 Okay2019 Mar 14
Cons: Took over an hour to get my car. No one at check in counter for 20 mins. No cars available. Had to wait for hem to be cleaned.
10.0 Excellent2019 Feb 01
Pros: Roy H. administrated the contract and gave me directions to the slot where the car was located and directed me to the roads I needed to take. The check in was great because I didn't have to go to the airport and could easily park next to the building.Cons: The signs on the facility at Eugene St. in Palm Springs could be a lot larger. Had to call, and the associate had to come out to the street so I could see the entrance.
10.0 Excellent2018 Mar 28
Excellent experience.Pros: Had a very friendly helpful agent. Gave me a complimentary upgrade.
8.0 Excellent2017 Jul 29
Cons: Read the previous message. Will not use Avis again.
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Rated #6
Dollar
7.7 Good (50 reviews)
1 location in Ontario
Dollar
Locations in Ontario
3450 E Ap Drive Suite 100+1 866 434 2226
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
  • 8
  • 7.9
  • 7.6
  • 7.5
  • 7.5
Recent reviews
8.0 Excellent2020 Oct 08
Pros: Friendly staff, easy entry sequence and fastCons: still need a receipt for my employer.
10.0 Excellent2020 Oct 05
Cons: The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.
2.0 Mediocre2020 Oct 05
Pros: The staff was friendly when they told me I could not pick up the rental because according to them the bank I have used for the last 5 years is not a "real bank" to them. Then I tried to add my second driver which I was told was free on the website and they wouldn't let me do that. So I never received my rental car.Cons: Communicate that Chime bank cards are Not accepted so then I know to have a second driver registered who has another bank card.
9.2 Excellent2019 Aug 06
Pros: Loved the suburbanCons: The pickup could’ve been a little more smooth. The gal wasn’t very responsive and a of mind friend got another car for our group which wasn’t clean and had a broken chair. She didn't communicate very well and left us to wonder what was going on before she cane back 15-20 minutes later.
7.6 Good2019 Jul 05
Pros: The vehicleCons: Customer service. Very dry and didn't explain more details on what could happen if I dropped off the car at a later time .
10.0 Excellent2019 May 07
Pros: Staff very friendly and helpful , love the service.Cons: N/A
10.0 Excellent2018 Jul 23
Pros: We arrived late due to air plane delays. Staff waited passed closing time to ensure we were taken care of.Cons: Nothing
10.0 Excellent2018 May 30
Pros: Great customer service
9.6 Excellent2018 Mar 21
Pros: Great car at great priceCons: Took a little too long to get car at lot
6.8 Good2018 Feb 26
Very accommodating but very limited selection, more costly than expectPros: I liked how nice and accommodating the Ontario Dollar staff was. They were really helpful in talking to me and my sister about the compatibility of 2018 Kia Sorrento to the carseat for my niece. The car itself was spacious, had plenty of room for 3 adults and a toddler's supplies, and we were also able to take advantage of the third row. The car drove fairly well, especially after I discovered the Eco mode! I also liked that it came with satellite radio and Bluetooth for handsfree calling.Cons: There was only one car available in the class I reserved, so I didn't like the lack of choices at the ONT location. They were also sold out in the class above. I wish someone had also told me there was an Eco mode, as I think it could've stretched out the trips to the gas station (had to fill up twice). The final cost was also $135 above what I was originally quoted. That price was the reason I chose this rental.
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Rated #7
Thrifty
7.6 Good (53 reviews)
1 location in Ontario
Thrifty
Locations in Ontario
3450 Airport Drive+1 877 283 0898
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
  • 8
  • 7.7
  • 7.5
  • 7.4
  • 7.4
Recent reviews
10.0 Excellent2020 Oct 06
Pros: Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.
9.6 Excellent2020 Aug 03
Pros: Yes thank you for thatCons: To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.
6.4 Good2020 Jun 02
Pros: The vehicle was great.Cons: Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.
2.0 Mediocre2020 Mar 16
Pros: Attempted to cancel for full refund due to coronavirus and you/expedia/thrifty wouldn't let me. Shame on you.
2.0 Mediocre2020 Feb 18
Cons: communication. My flight was delayed one hour meaning it landed at 11:20pm. I was concerned that thrifty would be closed by then so I called to confirm that same day. The person who answered said that the counter would be open 30 minutes after the flight lands no matter how late. I arrived at the counter 20 minutes after landing (20 minutes after the arriving at the gate) and sure enough they were closed meaning I had to rent elsewhere. Very poor experience.
10.0 Excellent2019 Dec 28
Pros: The lady who helped me at front desk was friendly and helpful.
10.0 Excellent2019 Dec 16
Pros: The staff at the Hertz counter were very friendly and helpful.Cons: With an 11:00 PM pick up time scheduled It would have been nice to know that the Thrifty office closes at 11:30 PM, but that the Hertz office could help us. Our flight was delayed and we didn’t get to the rental car pick up location until after midnight. The person answering the toll free number didn’t refer us to the Hertz counter but gave us a number to call which was a dead end. Thankfully we went to the Hertz counter for help and they took great care of us.
3.2 Mediocre2019 Nov 04
Pros: Horrible first experience with thrifty. The staff was in a rush and they weren’t being professional.Cons: They didn’t tell me the exact drop off time so I ended up paying a lot more than I had to.
10.0 Excellent2019 Jul 31
Pros: good car
10.0 Excellent2019 Jan 28
Pros: It was great. No complaints.
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Rated #8
Budget
7.5 Good (87 reviews)
2 locations in Ontario
Budget
Locations in Ontario
1366 East Holt Boulevard+1 909 391 2651
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3450 East Airport Drive #200+1 909 390 1439
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 7.6
  • 7.9
  • 7.4
  • 7.3
  • 7.3
Recent reviews
6.0 Good2020 Sep 20
Pros: Great car, clean.Cons: The workers were extremely rude, and not helpful.
2.0 Mediocre2020 Sep 08
Cons: My rental wasn’t honored. When I arrive to the terminal I was notified that there was No vehicle for me.
10.0 Excellent2020 Jun 04
Pros: The auto pick up was easy and simple plus, the car was clean as well.
5.2 Okay2020 May 23
Cons: The car was very dirty - the seats were stained and filthy and the car smelled of smoke. I have pictures and video.
6.0 Good2019 Sep 04
Pros: Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous eventsCons: 1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.
7.6 Good2019 Aug 08
Cons: Making sure computer system are always in running
7.6 Good2019 Jul 30
Pros: Friendly staff and helpfulCons: A little bit faster process
10.0 Excellent2019 Jul 22
Pros: yesCons: know at this time
5.2 Okay2019 May 21
Pros: The cleanliness of the vehicle. The vehicle was given with full tank of gas.Cons: Their online offers were unavailable through mobile app. No delivery/pick-up offerings. Prices for in-store shown online were not honored. Car was not inspected before renting; complications with vehicle.
6.8 Good2019 Feb 15
Pros: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.Cons: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.
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Rated #9
Payless
7.2 Good (67 reviews)
1 location in Ontario
Payless
Locations in Ontario
3450 E Airport Drive+1 909 390 1750
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 7.4
  • 7.2
  • 6.9
  • 6.8
  • 7.5
Recent reviews
6.0 Good2020 Oct 19
Cons: Inform the customer about the $250 deposit
10.0 Excellent2020 Aug 29
Pros: Nice car. A few bucks less than others. Overall zero problems so I’m happy.
10.0 Excellent2020 Aug 24
Pros: Efficient and fast service.Cons: keep up
8.4 Excellent2019 May 13
Cons: Car was a little dingy- it was clean, but the interior was pretty worn.
6.0 Good2018 Aug 17
Cons: I had asked for a midsize sedan and they said none were available and gave me an SUV. When I got to the lot there were several sedans out there and people coming out after me were getting in them. Also the gentleman took note of my car number and said he would bring the car up. Which he did not do. After standing in the sun for some time I had to ask another attendant and then walk to the corner of the lot to get the car. They did not have a record of me renting through Kayak and had to call over the supervisor to change the pricing which took up time. Joanna
2.0 Mediocre2018 Mar 19
Total failPros: NothingCons: When the desk was closed early despite my booking for an evening arrival I called the next day to attempt to pick up the car again and was told it would be an additional $350 for the new rate.
10.0 Excellent2017 Dec 14
Great experience and great pricePros: The price
2.0 Mediocre2017 Apr 28
Won't rent from them again!!!Cons: They had only two reps working and over 50 people waiting in line. It took two hours to get my rental car after getting their and Payless is closed after 10pm so they have it handled by Fox. The reps were rude and there were no cars available. The amount I was charge was not the same as the amount shown on my rental through Kayak and their argument was that it was the taxes. They finally got a manager and although he was able to fix the overcharge but the car they gave me was horrible and not what I had requested. Incredibly disappointed!!!
7.2 Good2017 Feb 20
Car was great, but DO NOT BOOK THE INSURANCE THROUPros: Car was fine (although we had to wait 20 minutes for it to be ready at pickup).Cons: The insurance that was pushed through the Kayak site was a scam. Turns out this is insurance (from Allianz) is completely separate from the insurance that the rental company (Payless) accepts.
2.0 Mediocre2017 Feb 06
Waited hours and gave upCons: We arrived in Ontario right on time, but when we made it to the rental car desk we were told to wait. And hour later (with a crying baby) we were told to expect anywhere from an hour to two hours later, or even more. Thankfully, I had made a second reservation at Alamo. They got us into a car. While all of the rental agencies were backed up, Payless was the longest wait with the least amount of information.
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Rated #10
Economy Rent a Car
5.3 Okay (45 reviews)
1 location in Ontario
Economy Rent a Car
Locations in Ontario
204 N Vineyard Ave+1 800 201 8088
  • 5.4
  • 5.6
  • 4.9
  • 5.2
  • 5.3
Recent reviews
8.4 Excellent2020 Jan 08
Cons: The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.
10.0 Excellent2019 Dec 24
Pros: The staff overall made my first experience well worth it.Cons: Honestly, there’s nothing that needs to be better.
4.8 Okay2019 Nov 18
Cons: The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.
2.0 Mediocre2019 May 20
Pros: They dropped me off at another rental car companyCons: Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport
4.4 Okay2019 Apr 04
Cons: The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.
2.0 Mediocre2019 Mar 20
Cons: They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservation
2.0 Mediocre2019 Jan 07
Terrible bad experienceCons: When i did my reservation it said unlimited miles and when i went to pick up the car they told me it was only 185 miles per day so they charged me 20 dls more per day to be unlimited. Didn't like it at all
2.0 Mediocre2018 Oct 23
Pros: NothingCons: We were charge one price online and when we arreive to pick the car up we were charge another $166 and they charge the deposit instead of putting it on hold The worst place ever you should read the reviews on yelp about this place 95%bad and everyone is complaining about the same thing they are taking people money never again I really wanted to contact the authorities to investigate this place
2.0 Mediocre2018 Jun 13
Local driving only and extra fees were high.Pros: NothingCons: Local driving only and extra fees were high. Would've been helpful to find out before I got dropped off.
4.8 Okay2018 Apr 28
Would not want to deal with them again.Pros: The car was in good condition and the shuttle bus arrived pretty fast.Cons: After I made the reservation, I logged in the website to double check all the information was correct but found out the booked dates shown on their website was totally off. Called the customer services and they insisted the reservation would have no problem. Not feeling comfortable with the booking, I requested cancellation but they refused to because I booked it through the third party website, Kayak. I was left with no choice but keeping my fingers crossed. The pick up place was not in the regular car rental area by the airport which they did not specify in the email. I was already at the car rental area then realized they are actually inside a small inn so had to call them whereas the local office number was not in the confirmation email so I had to call the main office of the company then got transferred. There was a tiny working station inside Folk Inn for pickup and drop-off. The staffs were ok but did not greet customers warmly. I had to wait for 20 minutes to talk to them even I already had reservation while the prior customer were having some insurance issue, all due to that they had only one computer working. The company also requires the customer to clean the car themsleves as there is a $100 fine even if you left a piece of paper in the car when returning. I am really amazed that the company is still running with this kind of service.
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Rated #11
NU Car
8.2 Excellent (3 reviews)
1 location in Ontario
NU Car
Locations in Ontario
Ontario Airport Hotel & CC+1 855 788 7030
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.3
  • 9.3
  • 8
  • 8
  • 8.6
Recent reviews
6.0 Good2018 Jun 13
Room for ImprovementPros: Car ran well Shuttle to/from airport was easy Checkout was easyCons: Very slow check in. Needed more employees at the counter No coordination with insurance purchased online - they could not find my policy number which added to the check out time. Car was obviously a smoker's car that they tried to cover up with deodorizer. Wasn't effective, car was unpleasant. After 5 days, they still have not refunded my deposit. Likely will not use this rental company again.
8.8 Excellent2018 May 09
Great valuePros: Nice people and great price.Cons: Car was almost empty when I got it. Also had no license plate so I was constantly worried I was going to get pulled over.
Rated #12
Airport Van
7.2 Good (29 reviews)
1 location in Ontario
Airport Van
Locations in Ontario
636 E. Holt Blvd909-986-8500
  • 7
  • 7.3
  • 7.3
  • 7.1
  • 7.5
Recent reviews
7.6 Good2020 Jul 20
Pros: The rental price was very reasonable.Cons: Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.
2.8 Mediocre2020 Jun 30
Cons: The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.
2.0 Mediocre2020 Jun 23
Pros: Horrible experience will never use AVR.Cons: For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.
2.0 Mediocre2020 Jun 22
Pros: When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons: The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.
2.0 Mediocre2020 Jun 19
Pros: Absolutely nothing.Cons: This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!
10.0 Excellent2020 Jun 07
Pros: Super easy super friendly great galCons: The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future
3.6 Mediocre2020 Jun 07
Pros: Wasn’t given instructions in after hours drop off.Cons: Could not get a hold of the location by phone. Out of 16 tries, they answered once.
4.4 Okay2020 May 27
Pros: The price was goodCons: The staff was not available upon pickup or drop off. The van was old and not clean.
2.0 Mediocre2020 Mar 29
Cons: Should make booking ability unavailable or write on Yelp “Temporarily Closed”. Did not inform customer until the day of the booking that they’re closed. Caused much inconvenience!
10.0 Excellent2020 Mar 17
Pros: Staff was very helpful. I had a dilemma and I needed to pick up the vehicle earlier than scheduled, Erika was able to make this happen. Upon return, Alicia was very personable and professional. I left my gate card in the rental vehicle and when I returned to pick it up she came curbside to give me the card. I was impressed with her all around customer service. In fact I was very impressed with the two ladies courtesy and professionalism in making this an excellent car rental experience. I will certainly use them again.
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Rated #13
National
7 Good (6 reviews)
1 location in Ontario
National
Locations in Ontario
3450 E Airport Dr Ste 300+1 888 826 6890
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 7.3
  • 7.3
  • 7
  • 6.6
  • 6.6
Recent reviews
10.0 Excellent2016 Nov 22
Pros: I was greeted cheerfully and finished with everything quickly. The woman helping me signed me up for the Emerald Club and made things very enjoyable.Cons: The only thing I didn't like, was hard it was to pick a car.
2.0 Mediocre2016 Nov 07
Cons: They over. Barged me
10.0 Excellent2016 Oct 27
Pros: DROP OFF IS ALWAYS POSITIVE WITH NATIONAL IN ONTARIO. PICKING UP THE CAR WAS FAQVORABLE
8.0 Excellent2016 Aug 24
Pros: Helpful staff in Ontario airportCons: Short, irritated staff in San Francisco airport, extra charges even though I asked multiple times if the fee was confirmed.
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United Auto Rental
2 locations in Ontario
United Auto Rental
Locations in Ontario
1150 S. Vineyard Ave+1 909 605 0550
4425 E Airport Drive+1 909 605 0550
Recent reviews
ADDCAR RENTAL
1 location in Ontario
ADDCAR RENTAL
Locations in Ontario
4425 E. Airport Dr 101
Recent reviews
Allied
1 location in Ontario
Allied
Locations in Ontario
204 N Vineyard Ave+1 909 218 4482
Recent reviews
Avr
1 location in Ontario
Avr
Locations in Ontario
Ontario Airport
Recent reviews
Eagle Rent A Car
1 location in Ontario
Eagle Rent A Car
Locations in Ontario
Ontario airport
Recent reviews
Easirent
1 location in Ontario
Easirent
Locations in Ontario
Ontario International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Europcar
1 location in Ontario
Europcar
Locations in Ontario
Please Go To Fox Counter+1 909 635 6390
Recent reviews
Rent-4-Less
1 location in Ontario
Rent-4-Less
Locations in Ontario
1336 East Holt Blvd(909) 635-2600
Recent reviews
Sunnycars
1 location in Ontario
Sunnycars
Locations in Ontario
E Airport Dr 3450
Recent reviews
Yesaway
1 location in Ontario
Yesaway
Locations in Ontario
2500 E Airport Dr+1 424 800 4990
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
Recent reviews
Zeeba Rent-A-Van
1 location in Ontario
Zeeba Rent-A-Van
Locations in Ontario
2900 E Airport Dr.+1 800 940 9332
Recent reviews
943 travelers who rented a car in Ontario gave the car agency they used an average rating of 7.1

Car rental locations in or near Ontario

Good to know

Most popular car type

Compact

When to book a rental car in Ontario

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Ontario

  • Book your rental car in Ontario at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Ontario are around 4% cheaper than other car types, on average

FAQs about renting a car in Ontario

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Ontario.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Ontario are Alamo (8.6, 223 reviews), Enterprise (7.9, 204 reviews), and Thrifty (7.7, 68 reviews).

  • Car rental companies onsite at Los Angeles airport include Thrifty, Sixt, Dollar, Budget, Hertz, Avis, Europcar, Advance Car And Truck Rental and Enterprise.

  • Car rental companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Thrifty, Alamo, Sixt, Dollar, Budget, Hertz, Avis, National, Europcar, and Enterprise.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Ontario costs ₪126 per day, on average.

  • A Intermediate car rental in Ontario costs ₪132 per day, on average.