Punta Cana car rentals

Punta Cana car rentals

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Punta Cana, Dominican Republic
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Punta Cana, Dominican Republic

Punta Cana car rental information

Pick-up location Punta Cana
Rental locations 29
Airport locations 18

Punta Cana car rental reviews and directory

Rated #1
Dollar
Best rated
7.3 Good (6,368 reviews)
1 location in Punta Cana
Dollar
Locations in Punta Cana
Punta Cana Intl Apo
+1 809 221 7368
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
All Dollar reviews
Dollar reviews in Punta Cana

Recent reviews

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Rated #2
National
4.7 Okay (3 reviews)
3 locations in Punta Cana
National
Locations in Punta Cana
Avenida Barcelo
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 17:00
Bavaro Punta Cana Intl Airport
+1 809 959 0434
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
Carretera Higuey - Miches
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
All National reviews
National reviews in Punta Cana
Rated #3
Alamo
4.7 Okay (10 reviews)
3 locations in Punta Cana
Alamo
Locations in Punta Cana
Avenida Barcelo
+1 809 466 1083
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 17:00
Bavaro Punta Cana Intl Airport
+1 809 959 0434
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
Carretera Higuey - Miches
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 4.6
  • 5.0
  • 5.4
  • 4.4
  • 4.0
Recent reviews
2.0 Mediocre
2016 Jul 07
Terrible: I reserved a car and there were no cars!
Pros: Nothing
Cons: There were no cars! I reserved a car for 4:00 pm and got there, and they told me a car had to come from another town which would be there at 5:30. Worst experience ever. Would not recommend whatsoever. Alamo at PUJ airport.
4.4 Okay
2016 Jul 30
Cons: I have take a insurance
6.0 Good
2016 Nov 03
Car Rental in the Dominican Republic
Pros: We had a few problems with Alamo but Rosario Rodríguez looked after everything for us. She saved the rental experience with Alamo.
Cons: There is a mandatory insurance in the Dominican Republic you must pay which is very expensive. Kayak does not tell you about it when you reserve your car which is very wrong !!!!!!.This insurance us very expensive !!!!!
9.2 Excellent
2016 Dec 19
Todo bien
Pros: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Cons: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
5.2 Okay
2017 Jan 22
Punta Cana airport rental
Pros: Exterior of vehicle delivered was not cleaned
2.0 Mediocre
2017 Feb 21
Rates were double my reservation...
Pros: Nothing
Cons: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
10.0 Excellent
2017 Feb 27
Great staff
Pros: Easy pick up and drop off
Cons: Nothing
2.0 Mediocre
2017 May 26
Cons: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
4.0 Okay
2017 Jun 13
Pros: Decent car
Cons: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
2.0 Mediocre
2017 Jun 19
My flight was delayed. Alamo closed and I left without transportation.
Cons: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
Rated #4
Europcar
4.5 Okay (9 reviews)
2 locations in Punta Cana
Europcar
Locations in Punta Cana
Carretera Friusa-melia
+1 809 686 2861
Punta International Airport
+1 809 686 2861
  • 3.3
  • 5.3
  • 5.3
  • 3.3
  • 3.3
Recent reviews
2.0 Mediocre
2016 Dec 18
No Car was available
Cons: The Rental was not completed. No car was available
6.8 Good
2017 Feb 07
Pros: The car was new and in good condition.
Cons: I had to wait till 9am to pick up it instead 8 am as has to be opening hour. I had to pay additional insurance - which I do not know about and my insurance from Allianz (bought together with car rental) was not accepted.
7.2 Good
2017 Feb 16
Insurance issue
Cons: I purchased insurance online when booking. At the pick-up stand, they claimed to have no record of my insurance purchase and charged me twice.
2.0 Mediocre
2017 Mar 06
Ripoff!!!
Cons: Was quoted $92. Then when we got to the counter it was over $350!!! They wanted to charge me $50 a day for basic insurance! More than double the rental itself!
4.0 Okay
2018 Jan 28
Bait & Switch
Pros: Because Europcar didn't have the same car I reserved, they gave me a similar one that may have been an upgrade.
Cons: Insisted I pay for insurance which tripled the cost of this rental. I have insurance on many personal vehicles as well as coverage from my credit card. RIP OFF
7.6 Good
2018 May 08
Cons: Wouldn't let me use my Capitol one card coverage on insurance. Said I had to get a bank statement
2.0 Mediocre
2018 Aug 26
Pros: nothing
Cons: When we got there they did not have a 7 passenger vehicle and I had to catch a taxi. waited at the counter for 30 minutes for someone from their company to show up
5.2 Okay
2018 Oct 30
Good car doesn't make up for insurance scam and poor customer service
Pros: We had a Ford Explorer SUV that was able to fit our big group and was clean, drove perfectly, it would have been a 5 star review had there not been poor service with Europcar and the insurance scam they pulled on us
Cons: I rented a SUV from Europcar through carrentals.com I purchased the insurance package through car rentals and when I go to Punta Cana they told me that for the SUV I cannot have the insurance I bought, I must purchase Europcar's insurance package. They also said that they DID NOT have it in writing as to where that actual company policy exists. They also did not have any paperwork that showed the different insurance packages. It seemed very sketchy and when I asked if there was a supervisor to speak to the guy said he was the supervisor. My rental went from being $375 to almost $700 with the little insurance scam. I emailed Europcar's customer service the day it happened, after my 7 day trip I still had not heard anything and still two weeks later have not heard from them.
4.0 Okay
2019 Oct 29
Pros: Overall it was relatively cheap
Cons: No representative at arrival terminal. No transfer to the car rental location. Tried to force to buy an insurance for twice amount of the rental itself!! Price wasn't final and increased about 50%.
Rated #5
Budget
4.2 Okay (11 reviews)
2 locations in Punta Cana
Budget
Locations in Punta Cana
Barcelo Ave. Km 6 1/2, Bavaro
+1 809 466 2028
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carr Higuey-Miches
+1 809 959 1005
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
  • 4.2
  • 5.1
  • 3.8
  • 4.0
  • 3.8
Recent reviews
4.0 Okay
2016 Dec 06
Did not receive what I paid for
Pros: Not much since they placed me in a smaller truck that I did not ask for
Cons: I did not like the fact that I was given a category of vehicular other then what I asked for every when I showed them the email to prove it.
3.6 Mediocre
2017 Mar 08
Pros: There is not much I liked. Very disappointed
Cons: It was hard to communicate with the sales reps. We were told we had to carry the insurance even though a credit card covered it or we wouldn't have ended up with a vehicle. And the total price ended up being nearly twice the amount we were quoted.
9.2 Excellent
2017 Apr 26
Pros: The car was clean, new, and in good working order.
Cons: The cost of the insurance was twice the cost of the rental charge
8.8 Excellent
2018 Feb 07
Best deal in Punta Cana
Pros: Was cheapest deal at the airport rentals. Would rent again here
Cons: The car battery died if you turned the lights on without the engine running, for 5 minutes. Literally 5 minutes to a dead battery. Had to have it jump-started twice and wish we would have been warned about that.
2.0 Mediocre
2018 Mar 20
There was no rental
Pros: Got to budget, and no 7 seaters available. Budget guy walked me over to National, where I was forced to pay double the reservation price to get the same vehicle I reserved.
Cons: Got ripped off. Won't use this again.
2.0 Mediocre
2018 Mar 31
Quoted price on Kayak is unrelated to the price you will pay
Pros: Pickup is convenient to the airport
Cons: Get ready for a surprise when you arrive at the checkout counter to discover mandatory insurance, $1000 credit card holds, and lots of other fees in excess of what Kayak quoted you.
4.0 Okay
2019 Jan 14
waiting for final email since yesterday
Cons: confirmation email with return of $200 deposit missing since yesterday
2.0 Mediocre
2017 Jan 15
Labguage, Insurance and other issues
Pros: First, if an interpreter who is Dominican had not accompanied me to the counter, this rental agreement could not be executed. The Budget representative's English was poor. Also, The Budget representative would not accept that I have rental car insurance coverage. I would not be allowed to rent a vehicle with out taking out additional insurance . Then the price for the coverage was negotiated with the help of my interpreter. I was asked to sign a blank credit card slip and a full text page written in Spanish. I refused to sign both. All of this occurred on the pick up. The return had its own set of challenges. The experience makes me question renting a vehicle with Budget, through Kayak and/or in Punta Cana again.
6.4 Good
2017 Feb 05
Pros: Car was clean. People helpful.
Cons: That the hidden costs actually result in that the great deal found in internet came out to twice the cost I expected. I have never found the difference to be so huge having rented vehicles in many countries. You need to give clients a more realistic total. It is a very negative surprise to find what the cost really is when you are picking up the car, and you feel helpless to find and alternative solution. You have no alternative but to pay what they want.
2.0 Mediocre
2017 Apr 08
Dominican Republic must purchase additional insurance.
Pros: Going off the path.
Cons: The insurance is high, and you have no choice but to get it. FYI Get it because traffic laws are not enforced it's chaos.
Rated #6
Firefly
3.7 Mediocre (4 reviews)
1 location in Punta Cana
Firefly
Locations in Punta Cana
Carretera Punta Cana 23000
+1 829 346 1699
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 3.5
  • 3.5
  • 4.0
  • 3.0
  • 4.5
Recent reviews
6.0 Good
2018 Mar 21
Insurance
Cons: I have worldwide excess insurance and was not accepted, so my rental was an extra $ 19 x day.
4.0 Okay
2018 Jan 21
Total charge 200% more than estimate on booking
Pros: nothing
Cons: Waiting at the counter after a long flight to pick up the car and to be told that I have to pay so many extra including the Collision / LDW of $ 8.95 or $ 19.00 daily when I do have my own insurance. From an estimate booking of $ 556 I end up paying $ 1696.11. Never again I will be booking a car hire with a broker.
2.0 Mediocre
2018 Jul 10
Cons: The quotation was way to different from what the company charged me, plus I bought the Insurance previous to the rental and the staff at Firefly said it was not valid for the Dominican Republic. Any way I can get my money back ?
2.8 Mediocre
2018 Sep 07
Worst experience ever
Pros: Like how easy it was to dropped off.
Cons: I was given one price online and at the counter I had additional charges that no one could assist me with. I had to paid an additional $60 for dropping it off at the same location I had reserved it for but was told that it was not included in the price of reservation, I was force to use their insurance for an additional $20 otherwise they would not release the car even though I had my own insurance.
Rated #7
Economy Rent a Car
3.1 Mediocre (20 reviews)
1 location in Punta Cana
Economy Rent a Car
Locations in Punta Cana
Punta Cana International Airport - PUJ
+1 809 959 0707
  • 3.1
  • 3.1
  • 3.3
  • 3.1
  • 3.0
Recent reviews
2.0 Mediocre
2018 Mar 18
The real price was 2 times higher
Pros: nothing
Cons: Everything. The real price is 2 times higher than site shown. The support is awful. Didn't manage to cancel insurance.
2.0 Mediocre
2018 Jul 19
Pros: Nothing
Cons: Car shuttle didn't exist in Punta Cana. Car rental company was in a parking lot.
2.0 Mediocre
2016 Jul 10
Cons: they didn't have the car i reserved and then an attempt was made to switch to a much more expensive deal. I canceled and did not rent. from the company
2.0 Mediocre
2016 Aug 04
Never Again
Pros: The young man was courteous and tried to be as helpful as possible.
Cons: The price they wanted to charge me was not the price I made the reservation for. They have additional fees for insurance which are mandatory, not optional as the website indicated. In addition to the mandatory minimum coverage, if I chose to not put the full coverage they wanted to have a $4000 hold on my credit card. Absolutely ridiculous. In the end after all the headache when the young man called for my vehicle to be given to me it turns out the vehicle was NOT available nor did they have any others. Horrible experience. Never again.
10.0 Excellent
2016 Aug 07
Good and fast service
Pros: They were there and car was ready. Car drove well
2.0 Mediocre
2016 Aug 13
Pros: Nothing.
Cons: When I got there the car we reserved was not available even after calling a day in advanced to make sure it would be. They would not accept the insurance I purchased online with the car. Even the price was not the same as it was online. Worst place.
2.0 Mediocre
2016 Oct 11
Pros: Nothing
Cons: Tried to change 3x the quoted price, plus a $2000 hold on credit card.
2.0 Mediocre
2016 Oct 13
Horrible
Pros: Got there and there was no one at the counter and we called the manager and he told us he did not have any cars that we needed to rent somewhere else
Cons: Everything. It's a horrible rental company. The customer service was horrible.
2.0 Mediocre
2017 Apr 04
Pros: Worst rental company ever. Tried to charge me a different price. Was not available at time of arrival
2.0 Mediocre
2017 Apr 10
Cons: I could not rent the car. The type of car was not available. The price I had to pay for it was twice the price given when I made the reservation.
Rated #8
Thrifty
3.1 Mediocre (5 reviews)
1 location in Punta Cana
Thrifty
Locations in Punta Cana
Carretera Aeropuerto
+1 809 221 7368
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
  • 3.2
  • 4.0
  • 2.4
  • 4.0
  • 3.0
Recent reviews
4.4 Okay
2016 Oct 16
Not American Standards and Extra Charges - Punta C
Pros: Car was fairly new and clean. Upon return rep drove us to our terminal in the car and helped us manage our luggage.
Cons: There were surprise extra charges and they insisted on putting a $1500 hold on my credit card because I declined their insurance. The car was smaller than what I reserved and there were no other options so we squeezed in and didn't have a very safe situation. There were several stickers partially removed from the windshield that obstructed the view.
5.2 Okay
2016 Dec 11
The car served us adiquately for the week.
Pros: The car drove nice, but was a stiff ride in the back seat for two adults. We were able to get four adult and 6+ bags. The air conditioning worked well. It had enough power to manuver when needed.
Cons: The Hyundai Accent is a small "Full size" car. Very short leg space in the back seat. The outside of the car was clean enough, but the inside of the windshield was very bad. Refracted the sunlight to the point we had to stop and find water and towels to scrub the inside clean. I expected the required liablity insurance to be extra, but the required ups and extras almost doubled the original quoted cost. I was very nervious driving, fearing someone might hit me and we were warned of the consequences.
2.0 Mediocre
2017 Jan 02
Horrible service ... no respect for my reserve
Cons: They overbook and dies not have a car for me , the supervisor said that my reservation was "expired" becaude i arrive 2 hours late. They try to look for an indepent car rental that charge me 700 usd, when i book for 250 usd. Horrible experience
2.0 Mediocre
2017 Jan 08
Bad Car experience
Pros: NOTHING
Cons: I have rented cars for a little over 10 years now and this was the worst car experience. I rented a car in Punta cana for 13 days and when I got there around 2 pm when I go to pick my car up there wasn't any available. Not even that, before I left for my trip I confirmed it and they told me my car was available. Don't know how that works?? And to end the story short they triple the price? Worst car rental in the caribbean!!!! DONT RENT THRIFTY IN PUNTA CANA.
2.0 Mediocre
2017 Jan 16
BEWARE. Reservations do not matter
Pros: Reservation made sept 2016 for the ONLY vacation I get all year at Christmas. Confirmed six times - even before leaving LAX! Arrived and was told "sorry lady we have no cars". Without all the horrible details here's a f ew: - 3.5 hours begging/crying at counter they did not care although my reservation was acknowledged. - Christmas day, traveling solo and disabled, they did not care. - Supervisor got on phone, he did not care. - I had nowhere to go and NO transportation. - 3.5 hours later "we found a car it will be $800" THIEVES AND LIARS. I witnessed FIVE other renters on either side of the Thrifty rental counter told the same thing.
Cons: Learned from MANY locals, "they do it all the time". - my reservation was for 16 days $300. I would NEVER give that country one dime out of my own pocket although the USA has given them HUNDREDS OF MILLIONS of dollars to rebuild. Their culture is deplorable. They need to be delivered from the rampant "deception with a smile."
Rated #9
E-Z Rent-A-Car
3.1 Mediocre (3 reviews)
2 locations in Punta Cana
E-Z Rent-A-Car
Locations in Punta Cana
Carretera Friusa-Melia - Europcar
+1 809 686 2861
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Punta Cana International Airport - Europcar
+1 809 686 2861
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 2.5
  • 4.5
  • 4.5
  • 4.0
  • 2.5
Recent reviews
2.0 Mediocre
2017 Jan 04
We'vw been cheated, they didn't rent us any car.
Pros: I would be capable to disband Kayak from the Internet.
Cons: They promised us to bring the car in Bavaro although, in the very first day they invited us in Punta Cana Aiport. After we made more than 5 phone calls, on European roaming, calls consisting of: wait a second, wait a second, and we were discussing with many, many operators, calling us on Terminal A, afterwards on Terminal B, and again on A and B, we found out that they didn't even have the car we ordered. We had to pay 70 USD taxi, round trip and also 282 USD insurance for no car. It was a disaster that destroyed our holiday. It's a huge mistake to have them as your franchisors. They don't speak English, it's a huge waiting time, no car, and the services are a disaster!
5.2 Okay
2016 Nov 16
Horrible rental company
Pros: Nothing
Cons: Bait and switch on prices. My rental before arrival was around 270 dollars and at the airport it turned into 597 dollars. Apperantly they do not accept the rental insurance I have bought thru Kayak (which Kayak recommended) so I was forced to buy their insurance which turned out to be more than the rental itself. Horrible rental company and I am not happy with Kayak that offered me insurance. So pretty much I got screwed. Never again am I booking rentals thru a website.
2.0 Mediocre
2017 Jan 10
0 stars because they didn't have a vehicle for us
Pros: Absolutely nothing.
Cons: The fact that when we arrived they had no vehicles. Literally none and did not even try to help us find one. And we arrived ahead of our scheduled pick-up time to be safe. Horrible customer service and horrible company. Not what one wants to deal with when they arrive to a foreign country. Unacceptable.
From ₪141/day
Rated #10
Hertz
Cheapest deal
Most popular
3.0 Mediocre (11 reviews)
2 locations in Punta Cana
Hertz
Locations in Punta Cana
Ave Barcelo #87
+1 809 466 0105
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Boulevard Turistico
+1 809 959 0705
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 2.5
  • 3.6
  • 3.3
  • 2.9
  • 2.7
Recent reviews
2.0 Mediocre
2016 Dec 19
this rent car in dom. republic do not honor websid
Pros: fast service
Cons: the rent a car did not honor, the rate we agreed on line and increase it , adding more taxes an fee, forcing me to swicth to another rent car , and got a better rate with a diference of 110. us dollar, dollar rent car . so it is not business. for you or me to rent through this webside, if your rep. will not honor the rate
2.0 Mediocre
2016 Dec 21
Don t rent in punta cana
Cons: Want to charge 800 usd deposit to get the car. Prices are higher than your reservation Don t accept débit card Price of the insurance is totally crazy
2.0 Mediocre
2016 Dec 29
No car! Made a reservation and showed up on time a
Cons: I was stuck and no other car companies had a car so I had to hire a taxi and it cost me 300USD. The man said they frequently overbook their cars. Disgusting.
9.6 Excellent
2017 Jan 29
Dropoff in Punta Cana
Pros: The checkout process was easy and fast. Our credit cards were charge the right amount.
Cons: It would have been nice for them to offer dropoff service to the hotels so that we didn't have to call a taxi. However, the staff was great and drove us around the corner to the taxi stand.
2.0 Mediocre
2018 Oct 16
Thiefs
Cons: Be. Careful. I went with a reservation and my total amount doubled.
4.0 Okay
2019 Jul 06
Pros: Honesty upon return
Cons: Was quoted a price and when I picked up the car I was downgraded to an suv that was not close to a “Tahoe or similar vehicle”. I was forced to sign into multiple types of coverages that according to the rep were mandatory. Price more than doubled from quite. Rep on return advised none were mandatory
3.6 Mediocre
2020 Jan 27
Pros: Convenience, dropped it off at a different location
Cons: The insurance we reserved was a joke. It was 10 dollars a day on the Kayak site only to find out when we got to the Hertz facility they wanted to charge more for insurance than the entire car rental price. We had 2 dents on the car that I told the hertz guy about. He saw them and agreed, but didn't add them to the damage sheet! So, at the other end, they are trying to charge us for dents that I have pictures of on my phone! The language barrier was a joke. If I have to pay for damage that was already on the car, I'll be coming back to Hertz for this.
2.0 Mediocre
2020 Mar 24
Pros: I didn't like that it was a very misleading experience. I booked through Kayak.com at a price and when I got to Hertz they said that they couldn't give me the value I was offered on the website and charged me double of what I expecting to pay.
2.0 Mediocre
2016 Dec 29
They never gave me the car...A cheating company...
Cons: I reserved and confirmed a 7 passenger vehicle for a trio with my family, and when I arrived to Hertz in Barcelo, DR, they told me they dont have the car and never offer me a solution.... I Loose mybday, paid for the taxis to the place the two ways, and never got nothing from them... A CHEATING, POOR, LOW END COMPANY.... I will go go to the end of this to be compensated and to let the Hertz CEO know what the Dominican Republican people of Hertz there do with they Gokd Members....
2.0 Mediocre
2017 Feb 23
By far the worst experience I've had with Hertz
Pros: The car was large enough to fit 3 people and all the luggage comfortably.
Cons: I was given a price of $202 when I rented the car.I spoke to a Hertz Club Gold booking agent and they confirmed the price. Once I arrived at the Punta Cana airport: 1.) We waited over 45 minutes for someone to help us. There was nobody at the counter for 30 minutes. Then someone was who was helping another customer walked up, completely ignoring us. She was extremely slow and looked very inexperienced. Another Hertz representative showed up about 15-20 minutes later. 2.) The representative that helped us said that the price we received from the Hertz Club Gold member was just to reserve the car and the price of the car is actually more. I showed him my email receipt and he still said that's not what it shows on his screen. After that, he started adding all of these additional charges including insurance, gas option and a 28% tax. I told him I wanted to decline the insurance and gas options and he said that I could not an that I had to because it's a law in the Dominican Republic.I told him that none of this was ever communicated to me and I would have changed my travel plans to not use a rental car if I knew this was the case. I was stuck at this point and needed to pay for the car which now has cost me around $300 additional to the $202 I originally reserved. 3.) The car I was given was in terrible shape. Not only were there dents on the exterior but the inside was dirty and there were stains all over the seats. The driver side floor mat was not meant for the car. It partially covered the gas pedal and made it dangerous to drive. on top of all of this, the tires were bald and the car slide many times when I was braking. I have pictures of the dents in the exterior, floor mat and tires as proof. Additionally, I was only given the key to the car and not given the keyless entry module. This was absolutely the worst experience I've ever had renting a car and I was expecting much better service and vehicle since I was renting through Hertz. Also, the website and Hertz Club Gold representative should have explained the insurance and tax scams before renting the car. I will not be using Hertz in the future due to this experience.
Rated #11
Payless
2.0 Mediocre (2 reviews)
1 location in Punta Cana
Payless
Locations in Punta Cana
Carr Higuey-Miches
+1 809 959 0287
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Recent reviews
2.0 Mediocre
2018 Jan 03
TERRIBLE - DO NOT BOOK
Cons: Arrived at airport and there were no cars. Attendant said she would call and deliver a car to the hotel next day. Still no car, called everyday and still no car until day 5 of trip and then offered a compact (not suitable for 4 adults and baggage) and asked to come to airport to collects. Lies, bad service, awful company. Also price listed is wrong - highly inflated insurance costs on pickup.
2.0 Mediocre
2018 Jan 03
Be Warned
Pros: Nothing
Cons: Got to car rental counter only to be told that they had no cars available and none of the other car rental companies had cars. We had to get a taxi to our destination and 2 days later we were able to secure a car from Budget but at 5 times the cost of our initial reservation with Payless.
Enterprise
2 locations in Punta Cana
Enterprise
Locations in Punta Cana
Bavaro Punta Cana Intl Ap
+1 809 959 0434
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
Carretera Higuey - Miches
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
keddy by Europcar
2 locations in Punta Cana
keddy by Europcar
Locations in Punta Cana
Carretera Friusa-Melia
Punta International Airport- International Gate
INTERRENT
1 location in Punta Cana
INTERRENT
Locations in Punta Cana
Punta Cana Airport
L&M Car Rental
1 location in Punta Cana
L&M Car Rental
Locations in Punta Cana
Bavaro / Punta Cuna
MEXRENTACAR
1 location in Punta Cana
MEXRENTACAR
Locations in Punta Cana
Aeropuerto Intl. Punta Cana
Sixt
1 location in Punta Cana
Sixt
Locations in Punta Cana
Carretera Aeropuerto 106
+1 809 541 7498
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Sunnycars
1 location in Punta Cana
Sunnycars
Locations in Punta Cana
Avenida Barcelo
U-Save
1 location in Punta Cana
U-Save
Locations in Punta Cana
AEROPUERTO INTERNACIONAL PUNTA CANA
809-480-8872
75 travelers who rented a car in Punta Cana gave the car agency they used an average rating of 3.6

Car rental locations in or near Punta Cana

Good to know

Most popular agency

Hertz

Most popular car type

Compact

Average price

₪191/day

Good deal

₪141/day

When to book a rental car in Punta Cana

Average daily price per month
Rental car prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in Punta Cana

  • 25% of our users found rental cars in Punta Cana for ₪141 or less
  • Book your rental car in Punta Cana at least 6 days before your trip in order to get a below-average price
  • Mini rental cars in Punta Cana are around 77% cheaper than other car types, on average

FAQs about renting a car in Punta Cana

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