2.0
Pros:NothingCons:The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit cardReviewed 2019 Mar 23
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2.0
Pros:NothingCons:It is a total rip off. Our confirmation stated that we would not have to pay anything else. They added over $250 to the agreed total. We spoke to their customer service desk and got no where. The first day they gave us an economy car when we prepaid for a mid suv. NO credit there. Car was filthy.Reviewed 2019 Jan 20
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2.0
Hidden feesCons:It's hard to explain, because I didn't really understand it myself. But I'll try: I book a car that was $101 for five days. When I got there the total price ended up being over $550.00. Apparently theres an insurance and other fees that are not mentioned when booking that is required to rent a car. They photo copy your ID, passport, and credit Card too. After it was all said and done. I choose not to rent the car and was charged a $50 no show fee.Reviewed 2018 Aug 24
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2.0
Pros:NothingCons:Car shuttle didn't exist in Punta Cana. Car rental company was in a parking lot.Reviewed 2018 Jul 19
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5.6
Okay, but insurance surprise tripled the rentalPros:Car was not clean. Just an ok option. Lotsa choices at airport, but if just going to a resort probably better to take shuttle.Cons:Insurance was a ripoff!Reviewed 2018 May 06
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2.0
Punta Cana RipoffPros:NothingCons:Required me to pay for $40 a day extra insurance, even though we have it on our Auto and Amex Platinum card. Said "NO THANKS!"Reviewed 2018 Mar 26
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10.0
Amazing and friendly servicePros:I was greeted with kindness and even when I was having trouble with my credit card they were able to make an international call and get me in touch with the right people to resolve my personal issue. Very kind and professional.Reviewed 2018 Mar 25
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2.0
The real price was 2 times higherPros:nothingCons:Everything. The real price is 2 times higher than site shown. The support is awful. Didn't manage to cancel insurance.Reviewed 2018 Mar 18
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2.0
Stolen by car companyPros:NothingCons:When I arrived at the counter, I was told I needed to pay an extra $400 of unknown security fees. My original rental was $140! When I said I didn’t want the car anymore, I was charged $50! WtfReviewed 2018 Feb 11
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2.0
Severely OverbookedPros:NothingCons:Severely Overbooked, Page for reservations should be closed off, highly do not recommend.Reviewed 2018 Jan 05
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4.0
Cons:Car rental insurance and deposits are ridiculous not what I was specting you get one rate online and at the car rental office is a different rateReviewed 2017 Jul 14
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2.8
DO NOT USE THIS COMPANYPros:The person I handed the car back to was great - very helpful and friendlyCons:Basically: the price you are quoted doesn't include insurance. Insurance is around $120 extra. You will pay more to reduce the insurance excess from $2000 dollars to $800 - which you should absolutely do considering how crazy driving on the island is.Reviewed 2017 Apr 17
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