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Car rental at Santo Domingo Las Americas Airport

Driver's age: 26-65
Thu 27.06
Thu 04.07

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Cheap car rentals at Las Americas Airport

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Economy
Compact
Intermediate
Standard
Full-size
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Minivan
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SUV
Commercial
Pickup truck

Top tips for renting a car at Las Americas Airport

  • Car hire at Santa Domingo Las Americas Airport (SDQ) is a very fast and efficient way to reach the capital city, Santo Domingo. With it taking about 25min, it is generally a more efficient method of transport than waiting for a mode of public transport such as a bus. You can also drive to motorway 3 in about 4min, which gives you access to many more resorts along the coast including Punta Cana.
  • Not only does car hire at Santa Domingo Las Americas Airport provide you with the flexibility to get to destinations across the country, but it also provides you with flexibility in other forms. For example, if you opt for a vehicle with Thrifty, you will be able to benefit from unlimited mileage, which means that you won’t have restrictions on how much you drive. In addition, you will also get a free cancellation policy, providing you cancel at least 6h before you are due to collect the vehicle.
  • Before you decide which Santa Domingo Las Americas Airport car hire agency to use, it is suggested that you check the return policies as they are likely to vary from agency to agency. For example, if you hire a car with Europcar, you can return your vehicle around the clock to the branch as it is open 24/7. Whereas, if you are returning a car to SIXT outside of office hours, you will have to pay an additional charge to do so and put the keys in the key box.
  • You can do your bit for the environment when you get a car hire at Santa Domingo Las Americas Airport and opt for a more eco-friendly car, such as a hybrid which runs on both petrol and electricity. For example, if you hire a car with Europcar, you know you are helping to reduce your carbon footprint as you will be part of Europcar’s Green Programme, which has certified commitments to ensure a more sustainable future.
  • Book your rental car at Las Americas Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Las Americas Airport

  • Which extras can I include in my booking at the airport?

    You can include extras in your booking at SDQ Airport, which will help you create the perfect car hire. For example, if you choose to hire a car with SIXT, then you can include a Wi-Fi hotspot so that you always stay connected. Alternatively, most companies will also give you the option to add a child seat if you are travelling with young children, or to include an additional driver if you want to share the driving with another person.

  • How old do I need to be to hire a car at SDQ Airport?

    When you are hiring a car at SDQ, you should check with each hire agency as to their minimum age policy as it is likely to vary between companies. For example, if you are hiring a car with SIXT, then you must be at least 21 years old and have held your licence for a minimum of two years. Also, if you are under 25 years of age, SIXT will charge a surcharge to drivers. SIXT will also limit the type of car you can hire if you are under 25, as certain car hire categories are only available to older customers.

  • Which documents will I need to hire a car?

    If you need to hire a car from SDQ, it is important that you have all the correct documents with you before you arrive. You will need to ensure that you have a full driving licence which is valid for the whole hire period. You will also need another form of identity such as a passport or ID card along with a major debit or credit card which is in the main driver’s name.

  • Which car rental companies will pick you up at Las Americas Airport?

    Car rental companies that offer shuttle or pick-up services from Las Americas Airport to off-airport locations include Ace, Alamo, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, E-Z Rent-A-Car, and Firefly.

Santo Domingo Las Americas Airport car rental reviews and directory

Alamo

6.1

Best rated

Cleanliness

6.4

Comfort

6.1

Pick-up/Drop-off

5.8

Value for money

6.1

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Las Americas Airport

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Oct 2023

KAYAK
Bad experience with my car and the agent lack of communication and knowledge. Was informed that the car was full and did not notice it was half of a tank. I will never again pay so much money and rent with Alamo car rental.

2.0 Poor

Mar 2020

KAYAK

Pros:

I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insurance

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.

Cons:

Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.

2.0 Poor

Feb 2020

KAYAK

Cons:

We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. Thanks

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing

Cons:

The car could have been available

1 out of 18

Sixt

4.8

Mediocre

42 reviews

Cleanliness

6.5

Comfort

6.2

Pick-up/Drop-off

5.1

Value for money

5.6

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Ruta 66

+1 809 541 7498

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Reviews

6.0 Okay

Oct 2022

KAYAK
Please be clear on the exact office and location of the car pick up place in the airport location we have to address, seams no one knew where we should go with the rental display mail confirmation

2.0 Poor

May 2021

KAYAK

Pros:

The car was nice and comfortable.

Cons:

Upon our arrival we had to wait about an hour to be seen. The only person working was handling two transactions, a return and a rental. The car was given dirty on the outside so the scratches were hard to see. We didn’t realize the windshield had a crack in it until a few days later. Luckily I took a video of the car so we didn’t end up being liable for the damage. When we took the car back they said not to worry about it because I had the video. Once there, they told us the temp tags were expired, mind you we picked up the car on 5/2 and it expired 5/3. Why would they give a car with temp tags about to expire the following day? Our car rental was for 20 days. They said they kept trying to call us, I asked to what number and they said your US number, why would they call our US number when we’re in a different county. There was no excuse because they had all of our local information. They said someone would be by the following day to take the new temp plates. We waiting all day, no one showed up and no one even bothered to call. We tried calling them all day even to their emergency number and no one responded. How reassuring is that if we did have some sort of vehicle emergency and we couldn’t reach someone on their emergency number. Not until 2 days later after we kept calling that someone actually picked up and said someone would be by within the hour. We asked for a credit for the inconvenience and all they said was that the card had already been charged and that they couldn’t issue a credit. I work for a University and I handle payments, partial refunds can be issued if they wanted to. It was the most annoying experience ever. Wasted time and days waiting around so that we wouldn’t be stopped by the cops for expired temp plates. When we went to return the car the day we were leaving at 7:00am apparently they didn’t open until 8:00am. How do you have a car rental company where you don’t have someone on site 24 hours a day? After waiting a while a person finally showed up. Then he weren’t the one to process the lift of the $3,000 hold it was another person who wouldn’t be there until about an hour later. Considering our flight was at 10:00am we couldn’t wait around.

2.0 Poor

Feb 2019

KAYAK

Pros:

i had pew booked and prepaid my rental. When I got there they said it was mandatory to add their insurance despite having my own. Then there were extra fees. In total they tried to charge me almost 50% more than what I had already paid.

3.2 Poor

Oct 2018

KAYAK

Pros:

Car was clean.

Cons:

Sixt are not very competent people. They say there is a "mandatory" insurance in the country. Funny how the other 20 rental car companies didn't do that. It also took them like an hour to figure out our rental. I saw like 3 other people go to the place next to us and out the door before us. In short, you haven't heard of Sixt because they won't be around long. Go to somebody you have heard of.

4.0 Mediocre

Aug 2018

KAYAK

Pros:

The only positive thing was that they waited for me when I arrived. It was a headache with all the “fine print” and extra money that I had to put down to get the vehicle...

Cons:

On my way to the airport I was in a small fender bender & when I got to the airport I webt to check in, the receiver said he would be there waiting for me to sign. When I got back he was gone. The young lady that came to help me called the sup or mgr but she was no help either as they made me miss my flight, didnt accomadate me with anything, then said I could get another car for the day but I have to pay for it. Then I just noticed that the SUPER overcharged me for the fender bender. Something that here in the states would be a couple hundred, they took almost the entire deposit of the $1100 I put down for the car... the worst experience ever...

2.0 Poor

Aug 2018

KAYAK

Cons:

Unexpected $17 per day "Mandatory" insurance even though I am covered by my MasterCard. This would have almost doubled my bill. I ended up not taking the car.

1 out of 12

Hertz

3.0

Cleanliness

3.6

Comfort

3.9

Pick-up/Drop-off

3.6

Value for money

3.1

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Apto Inter Las Americas

+1 809 221 5333

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2.0 Poor

May 2024

KAYAK
The staff were friendly, and the car was in good condition. However my rental was supposed to be $83.98 with the $300 deposit that was blocked on my card to be released on return of the car. The $300 is still out of my account nearly two weeks later. It has cost me $400 for renting a car for a few hours.

2.0 Poor

Mar 2024

KAYAK
Our van was not available when we arrived. The customer in front of us was told the same thing. He had to upgrade to another vehicle and was charged $300 more. We ended up at another rental company for more money. What a scam

2.0 Poor

Dec 2023

KAYAK
Despite making a reservation months in advance, I was told no car was available at the time of my reservation and was directed to wait over 3 hours for a car. The cost of the reservation online was about $500, but I was told at the counter the actual total cost would be about $900. Unacceptable business practices. I gave my business to a different rental car company for the entirety of my stay. I also watched a number of other people make the switch from Hertz to the other rental car company due to the same issues. Hertz lost plenty of business that day due to poor business practices and service.

2.0 Poor

Sep 2023

KAYAK
The car itself was comfortable. However, unexpected increase in fees at pick up and drop off.

2.0 Poor

Nov 2021

KAYAK
Put a disclosure that in Dominican Republic there is an additional fee for their insurance. They ONLY use the insurance they provide and not the ones bought online or 3rd party. The insurance costs almost the same price of the total rental. Let’s say you paid 300 for the car rental + 120 for 3rd party insurance (total 420). Once you get there. They say they only take there insurance and they will NOT let their car out without their insurance. I asked how much. They said the total would $598 and I would have to try to cancel the 3rd party insurance. Hertz what a scam! Why can’t you disclose this before renting. I had to tell the guy to cancel the reservation and I went with another car company luckily they had a decent price for an all together package.

2.0 Poor

May 2021

KAYAK

Pros:

Price advertised wasn't right and car wasn't available. I didn't even pick up

Cons:

Fire everyone in the d.r office

1 out of 9

E-Z Rent-A-Car

10.0

Wonderful

4 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

2 locations in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Avenida Independencia No. 354 - Europcar

+1 809 688 2121

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Terminal Aeropuerto Internacional Las Americas - Europcar

+1 809 549 0942

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Dec 2018

KAYAK

Pros:

Nothing

Cons:

They don’t honor kayak reservation

1 out of 1

York Car Rental

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+1 829 884 4772

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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No reviews available

NU Car

9.5

Wonderful

8 reviews

Cleanliness

9.5

Comfort

9.5

Pick-up/Drop-off

9.5

Value for money

9.2

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Las Americas International Airport

+1 849 351 2442

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Reviews

10.0 Wonderful

May 2021

KAYAK

Cons:

Full insurance is a bit high

8.0 Very good

May 2021

KAYAK

Cons:

Nothing.. everything was quick and easy!!

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Well is excellent people, all car clean

Cons:

Of course!!

10.0 Wonderful

Nov 2021

KAYAK
Johny was very helpful with accommodating the return of the vehicle at 04:00 AM as our flight was at 06:00. Thank you Johny

8.0 Very good

Nov 2021

KAYAK
Yes just be war the car pick up if off site and you will need to be looking for your pick up van when you arrive at the airport. A little confusing but not a big issue if you know how it works

10.0 Wonderful

Sep 2021

KAYAK
I like the Service👍

1 out of 2

National

9.0

Wonderful

2 reviews

Cleanliness

10.0

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

9.0

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Las Americas Airport

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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No reviews available

America Car Rental

6.5

Cleanliness

7.5

Comfort

7.0

Pick-up/Drop-off

7.5

Value for money

6.5

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Las Americas Av, No. 32, KM 20, Valiente.

+1 809 385 5858

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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No reviews available

Enterprise Rent-A-Car

5.8

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

5.0

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Las Americas Airport

+1 809 562 1444

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Oct 2019

KAYAK

Pros:

I didn’t like anything. We were told when we got to Santo Domingo that they didn’t have a van for us. They had the reservation but no van available to us. We asked when would they have one available they said nothing for the next week. So we ended up paying double the price for the rental. My question is is this a hustle from Kayak and enterprise or just kayak?

Cons:

Have honest people work for kayak

9.6 Wonderful

Jul 2019

KAYAK

Pros:

I had issues in the past at DR about the rental Carrara reservations. This time with Enterprise at SDQ airport was very easy and efficient. Pick-up and drop off was very easy. They did not play games like some other companies. Staff were friendly and quick. Thanks for the good service...

Cons:

I think ,they should place proper signs after the airport exit to show where the rental cars pick-up area and drop-off area.

2.0 Poor

May 2019

KAYAK

Pros:

Staff ignored me and my reservation. Period.

Cons:

Maybe they could honor Kayak's reservation system?

2.0 Poor

Apr 2019

KAYAK

Cons:

I arrived and they told me they over booked and had no cars. So I had to rent a car from another company and pay more then twice as much.

2.0 Poor

Mar 2019

KAYAK

Cons:

The company did not have a car for me despite reservation.

10.0 Wonderful

Mar 2019

KAYAK

Pros:

Nothing. I didn't get a car. I noticed this was a trend in the Santo Domingo rental car pickup. Kayak needs to do a better job of warning people that Santo Domingo's rental car companies are difficult to work with. I rented from 3 different places and none of them had cars.

Cons:

Everything. I didn't get a car because the guy at the counter said they didn't have any. This also happened at Alamo and Avis. How does Kayak not have a grip on this? Is this a scam that the rental companies are running out of Santo Domingo? Or is Kayak's inventory system flawed? I'd love to know.

1 out of 4

Avis

5.7

Cleanliness

6.2

Comfort

5.8

Pick-up/Drop-off

5.5

Value for money

5.6

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Ruta 66, Boca Chica

+1 809 549 0468

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Jan 2024

KAYAK
WORST RENTAL EXPERIENCE. Our flight was delayed and we arrived a few hours later than the pickup time at the AVIS counter at the airport. They just CANCELLED our reservation and offered us another car for three times the original price that was written in our contract. They had all our flight informations and were supposed to know about potential delays but they just ‘didn't check’… We had to rent another car, last minute, with another company for 50% more money and got a small city car instead of a (much needed for our trip) SUV. Again, WORST RENTAL EXPERIENCE!

2.0 Poor

Jan 2024

KAYAK
This is the last time! Old man of your company was not fiabel!

8.0 Very good

Nov 2023

KAYAK
The car was fine but there’s no reason to sell insurance that they don’t take.

2.0 Poor

Mar 2021

KAYAK

Pros:

nothing

Cons:

They force you to pay more than the price booked, contrary to sixt car rental who keep the price. They charge un DOP but i Receive a receipt in USD. all wrong

4.4 Mediocre

Jan 2019

KAYAK

Pros:

Functional SUV in a country where even the main roads can be sketchy, friendly and reasonably professional service.

Cons:

SUV felt poorly maintained, with sloppy steering, a glitchy transmission and numerous dings and small broken parts that we didn’t discover until on the road (a broken windshield wiper for example). The worst part was that my online quoted $360 weekly rate ballooned to over $1300 when all the local BS nickel & dime fees were factored in (including mandatory insurance when I was told on arrival that my third party Allianz policy which I’d already paid for was not valid in the Dominican Republic, even though I’ve used that company everywhere from Tanzania to Thailand). It’s very hard to maintain a rental fleet on a Caribbean island with limited resources - I get that. However, I felt like I was hustled/extorted, and should’ve been informed in advance that I had to buy ‘local’ insurance in order to drive my car away. Shame on Avis.

5.6 Fair

Sep 2018

KAYAK

Cons:

It had a strange smell inside, it had a plastic piece that flew off while we where driving, the suspension had some issues

1 out of 8

Payless

5.4

Cleanliness

8.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

One location in Santo Domingo Las Americas Airport

Show locations

Locations in Santo Domingo Las Americas Airport

Ruta 66, Boca Chica

+1 809 549 0469

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.8 Poor

Jan 2020

KAYAK

Pros:

Nothing

Cons:

Everything

4.4 Mediocre

Mar 2019

KAYAK

Pros:

nothing, the price was not honored and the insurance was forced upon you with no choice..

Cons:

everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DR

2.0 Poor

Feb 2019

KAYAK

Cons:

The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointed

2.0 Poor

Feb 2019

KAYAK

Pros:

Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.

2.0 Poor

Jan 2019

KAYAK

Cons:

The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.

2.0 Poor

Jan 2018

KAYAK

Pros:

Nothing.

Cons:

We were charged more than double what we were quoted, the car had major transmission problems, and the employees were NOT helpful.

1 out of 4

Europcar

5.2

Cleanliness

6.5

Comfort

6.1

Pick-up/Drop-off

5.2

Value for money

5.4

One location in Santo Domingo Las Americas Airport

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Locations in Santo Domingo Las Americas Airport

Aeropuerto Intl De Las Americas

+1 809 549 0942

Opening times not available

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Reviews

2.0 Poor

Dec 2020

KAYAK

Cons:

I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra charges

7.6 Good

Feb 2020

KAYAK

Pros:

Car upgrade

Cons:

Car not available at pick-up. Insurance more than the rental car price

2.0 Poor

Jan 2020

KAYAK

Cons:

Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.

2.0 Poor

Nov 2019

KAYAK

Pros:

The personal she was acting like she did want to work really nasty !!!

Cons:

They need to be train for a better customer Sevice !!

2.0 Poor

Jul 2019

KAYAK

Pros:

They could not meet our reservation despite their confirmation.

Cons:

Only give reservations that they can actually rent to customers

2.0 Poor

Jul 2019

KAYAK

Cons:

We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.

1 out of 5

Budget

4.7

Mediocre

27 reviews

Cleanliness

6.6

Comfort

6.2

Pick-up/Drop-off

4.7

Value for money

4.1

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66, Boca Chica

+1 809 549 0469

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Apr 2024

KAYAK
this was a fake reservation. when i arrived there were no cars available

2.0 Poor

Feb 2020

KAYAK

Cons:

They don’t accept the insurance you offer and I pay for another insurance so I need my money back

7.2 Good

Apr 2019

KAYAK

Pros:

The facility is very close to the terminal but the agent helpfully dropped me off in front using the same car I was returning.

Cons:

The car's air conditioner was not up to the task of cooling the car during the sunniest, hottest parts of the days--this was true over several hours while cruising at highway speeds. Also, the suspension was pretty worn out. The car bounced around a lot over rough road surfaces.

2.0 Poor

Oct 2018

KAYAK

Pros:

It was not great.

Cons:

When we got to the airport, 3:15am, there were no representatives to tell us where to go. When we found the office, they told me they couldn’t use my credit card because “it doesn’t have numbers on the front”. After a 35 minute argument the guy finally caved and managed to “fix the system” that prevented him from completing the booking. I had declined insurance bc my travel card covers it and they were trying to get me to buy insurance. Anyways, just keep your wits about you. If they try to get crazy call the corporate office for budget...a little tough if you don’t have service though

5.2 Fair

Oct 2018

KAYAK

Pros:

Auto limpio.

Cons:

Cobro de seguro indebido.

2.0 Poor

Sep 2018

KAYAK

Pros:

Nothing

Cons:

Didn’t like anything, the guy was hell-bent on selling me an insurance package worth $200 for a rental cost 52 but during the time of booking He was threatening and trying to scare me on what’s going to happen if the car gets hit. Ended up having to leave without a vehicle and take public transport Beware!!!!

Economy Rent a Car

4.4

Mediocre

29 reviews

Cleanliness

5.6

Comfort

5.5

Pick-up/Drop-off

4.7

Value for money

4.3

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Terminal Aeropuerto Int`l Las Americas

+1 809 549 9504

Opening times not available

Filters

Reviews

4.0 Mediocre

Mar 2021

KAYAK

Pros:

Tried to force me to pay $300 more for liability insurance that was "required by law." I stood my ground and they relented, but not after wasting hours of time going back and forth.

Cons:

Car smelled like cigarettes

2.0 Poor

Mar 2021

KAYAK

Pros:

NOTHING!! IT WAS A COMPLETE RIP-OFF!!! DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Wouldn't rent to me unless I bought liability and collision insurance, for which they wanted $840 on top of the $198 rental fee for the car for 13 days. I refused, and we went through a 2-hour haggling process where I kept refusing...mainly because I had ALREADY purchased the Allianz collision and liability protection online, when i booked the car. Their justification: A small line in the online reservation that said (approximately) "There may be various local charges which must be paid at the point of rental.' From that, they justified charging criminal prices. Ultimately, we couldn't argue with them forever. We finally skipped the collision coverage entirely, and received a 'discounted rate' for liability insurance of 'only' $240. RIP-OFF PRICING TACTICS!! i kept refusing the insurance, and polled several other rental counters...but they were all supporting each other by claiming cars were unavailable or asking outrageous prices. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY!

Cons:

An honest quote with fair pricing would resolve this problem entirely. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Classic bait and switch pricing tactics.

10.0 Wonderful

Mar 2019

KAYAK

Pros:

VERY professional and friendly to me.

Cons:

I just don't like how the liability insurance always changes each time we rent.

2.0 Poor

Mar 2019

KAYAK

Pros:

Refused to accept credit card’s CDW, stated it was the law. Once convienced otherwise, refused to mark stone chips on windshield. Car not rented.

2.0 Poor

Mar 2019

KAYAK

Cons:

After I reserved when I got to santo Domingo they daid they dont have any car available very bad I was traveling with 2 kids.

3.2 Poor

Feb 2019

KAYAK

Cons:

Que no abusen tanto con los precios demasiado caro la aseguransa

Ace

3.7

Cleanliness

5.6

Comfort

5.0

Pick-up/Drop-off

4.6

Value for money

2.9

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Aeropuerto Intl Las Americas

+1 809 549 0505

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Filters

Reviews

4.4 Mediocre

Mar 2020

KAYAK

Pros:

The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.

2.0 Poor

Jan 2020

KAYAK

Cons:

They suck, and don’t rant there

2.0 Poor

Jan 2020

KAYAK

Pros:

NOTHING..I WAS ROBBED

Cons:

DO NOT RENT AT ACE IN DOMINICAN REPUBLIC

2.4 Poor

Mar 2019

KAYAK

Pros:

The staff was helpful, even though we ended up canceling the rental.

Cons:

The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.

2.0 Poor

Mar 2019

KAYAK

Cons:

This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).

2.0 Poor

Feb 2019

KAYAK

Cons:

They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.

Dollar

3.6

Cleanliness

5.4

Comfort

5.4

Pick-up/Drop-off

4.0

Value for money

3.0

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Boca Chica

+1 809 221 7368

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

6.0 Okay

Apr 2021

KAYAK

Pros:

Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.

4.0 Mediocre

Apr 2018

KAYAK

Cons:

The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.

2.0 Poor

Nov 2017

KAYAK

Cons:

We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.

8.0 Very good

Jul 2017

KAYAK

Pros:

The car was good, clean, and new.

Cons:

the mandatory $10 fee for insurance that i was told about when i arrived.

2.0 Poor

Jun 2017

KAYAK

Pros:

The car was nice when we got the actual car we reserved.

Cons:

They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.

6.0 Okay

Apr 2017

KAYAK

Pros:

The price and we had no problems with the car.

Cons:

It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.

FlexWays

2.0

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+54 11 6009 3539

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
Terrible. We waited over 1.5 hour at the airport before being picked up. The first car we got was in pretty bad shape and 2 hours after getting it the car wouldn’t turn on. They brought us a new car. I specifically asked that we have a 4WD and the guy assured me it was. However on our trip we got stuck half-way up a mountain because the car was in fact not a 4WD so we couldn’t do several activities or restaurants because we couldn’t reach their location.

U-Save

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Calle 5 Santa Lucia La Caleta

+1 829 535 7682

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Filters

Reviews

2.0 Poor

Jun 2023

KAYAK
The car was not clean it smelled and the process was not the best plus they overcharged me !

Thrifty

1.9

Cleanliness

2.6

Comfort

2.6

Pick-up/Drop-off

1.9

Value for money

1.9

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Las America Intl Ap

+1 809 333 4000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
The car wasn’t even available for pick up.

2.0 Poor

Jan 2021

KAYAK

Pros:

Nothin

Cons:

That they hove the car i rented

2.0 Poor

Jul 2017

KAYAK

Pros:

Nothing

Cons:

We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM

4.4 Mediocre

Jan 2017

KAYAK

Pros:

Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.

Cons:

When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..

2.0 Poor

Jan 2017

KAYAK

Pros:

More Expensive

2.0 Poor

Dec 2016

KAYAK

Pros:

There's no way a hunday accen can be categorized as a full size

Zezgo

2.0

Poor

No reviews available

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Calle Cibao 7, Local 1-B

Opening times not available

Ruta 66 Salida Del Aeropuerto Las Americas

+1 809 273 1248

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

INTERRENT

4.6

Mediocre

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Santo Domingo Airport

Opening times not available

Filters

No reviews available

CarWiz

2.6

Poor

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+1 809 549 0505

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

No reviews available

Apex

8.5

Very good

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Autopista Las Americas Highway, Las Americas Intl Apt

Opening times not available

Filters

No reviews available

Ace Rental Cars

8.4

Very good

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Aeropuerto Intl Las Americas, Santo Domingo, Dominican Republic

Opening times not available

Filters

No reviews available

Autounion Car Rental

8.1

Very good

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+1 849 207 8529

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Econorent

6.4

Okay

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Santo Domingo Airport Las Americas SDQ

+1 809 549 0731

Opening times not available

Filters

No reviews available

keddy by Europcar

6.2

Okay

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Terminal A.I.L.A

Opening times not available

Filters

No reviews available

SURPRICE CAR RENTAL

4.7

Mediocre

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas No.3

Opening times not available

Filters

No reviews available

ACO Rent A Car

4.5

Mediocre

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Las Américas International Airport

Opening times not available

Filters

No reviews available

Right Cars

4.4

Mediocre

No reviews available

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Calle Cibao 7, Local 1-B

+1 829 377 7338

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

MEXRENTACAR

4.3

Mediocre

No reviews available

2 locations in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Av Independencia 654 Zona Universitari

Opening times not available

Las Americas International Airport

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

2 locations in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66

Opening times not available

Terminal A.I.L.A

Opening times not available

Filters

No reviews available

AbbyCar Car Rentals

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Calle Ruta 66 No.6-A, La Caleta, Boca Chica

+1 809 273 1248

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Amerirent Car Rental

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Las Américas Int'l Airport, Ruta 66

+1 809 687 0505

Opening times not available

Filters

No reviews available

DISCOUNT.QUEBEC

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Santo Domingo Las Americas Airport

+1 809 890 3559

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Filters

No reviews available

Firefly

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Aeropuerto Las Americas

+1 809 549 0731

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Sep 2018

KAYAK

Pros:

Really quick checkout, very pleasant and helpful crew.

L&M Car Rental

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Las America Intl Airport

Opening times not available

Filters

No reviews available

Posh Cars

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+1 829 947 7625

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Aeropuerto Intl De Las Americas

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Street Rent a Car

No score available yet

One location in Santo Domingo Las Americas Airport

Locations in Santo Domingo Las Americas Airport

Ruta 66 Salida Del Aeropuerto Las Americas

+1 809 598 2000

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:15 - 16:45

Filters

No reviews available

344 travelers who rented a car in Santo Domingo Las Americas Airport gave the car agency they used an average rating of 5.1

Car rental locations at Santo Domingo Las Americas Airport

Good to know

Most popular car type

Economy