Car rental at Puerto Plata La Union Airport

Car rental at Puerto Plata La Union Airport

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Puerto Plata, Dominican Republic - La Union
27 May — 3 Jun
Same drop-off
Puerto Plata, Dominican Republic - La Union
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Puerto Plata La Union Airport (POP)

Puerto Plata La Union Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
8.8 Excellent (1 review)
1 location in Puerto Plata La Union Airport
Enterprise
Locations in Puerto Plata La Union Airport
Puerto Plata Intl Airport
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 10
  • 10
  • 8
  • 8
  • 8
Recent reviews
8.8 Excellent2019 Feb 05
Staff was great, but totally unprepared for our arrival. We purchased extra insurance at their urging, even though we really didn't want to. They gave a slight discount but for all the inconveniences and inconsistencies it should have been more. The car was great and overall service was goodCar was not ready upon arrival. They had to give us a ride to our hotel then deliver it later on. The car was 3 1/2 -4 hours late to be given to us. No offer was made to compensate us. If we would have brought it back 3 1/2 hours late would they have expected us NOT to compensate them?
Rated #2
Alamo
6.3 Good (13 reviews)
1 location in Puerto Plata La Union Airport
Alamo
Locations in Puerto Plata La Union Airport
Puerto Plata Intl Airport
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 6.9
  • 6.4
  • 6.1
  • 6.4
  • 5.8
Recent reviews
4.8 Okay2020 Feb 20
It was a new vehicle in good condition and it was clean but a major downgrade from what Kayak advertised and what I expected based on how much I paid.The staff was friendly but it was super frustrating how much time they made me waste while coercing me to buy extra insurance that I didn't want or need. I didn't appreciate all their intimidation techniques as well as with the prepayment of the fuel tank as if that was the only option. Also Kayak advertised a Chevrolet Tahoe or equivalent for the full size SUV category and when I got there they said the Chevrolet Equinox was their full size version and had nothing bigger available without a major increase in price. I feel ripped off on every front and will never again rent through Kayak or from Alamo.
8.0 Excellent2019 Nov 07
I always try to get my rental car with Álamo because they give you a good customer service
2.0 Mediocre2019 Aug 07
We reserved a vehicle from this company when we were at home, but when we arrived at the airport we were told the car we had reserved was already rented out to somebody, and instead were offered a more expensive alternative option that we had to turn down.
2.0 Mediocre2019 Jun 27
Everything went wrong. The vehicle that I reserved wasn’t the one they wanted to give me. When I showed them a picture of vehicle or similar they blamed kayak for error. They wanted to give me a smaller vehicle for same price. I ended up using another rental company.
10.0 Excellent2017 Dec 04
Excelente car at an awesome rateThe fact that the final bill was not extremely higher than the original quote, even after I accepted the upgrade for an extra 3 dollars per day !Everything was as I expected in a typical car rental and internationally.
10.0 Excellent2017 Jul 29
Overall satisfied...Advance of small branch. Personal guides Smiley faces Clean car Very close Car pickup locationMandatory insurance (liability) Manual CC slip ( I don't want anyone keep my CC numbers)
6.4 Good2017 Jul 14
The insurance cost 4x as much as the carThe car and the serviceThe price of the insurance was ridiculously high.
Rated #3
Economy Rent a Car
4.9 Okay (17 reviews)
1 location in Puerto Plata La Union Airport
Economy Rent a Car
Locations in Puerto Plata La Union Airport
Terminal Aeropuerto Gregorio Luperon+1 809 586 0909
  • 4.7
  • 4.9
  • 4.8
  • 5.2
  • 4.4
Recent reviews
6.0 Good2022 Jan 02
The car was very dirty on the outside and had less than a half tank of gas when we picked it up.
5.9 Okay2021 Aug 09
I like the friendly staff but the car I received was not in good condition for the price I paid,it had a lot of scratches everywhere,not enough gas power for a Ford Explorer,I had to get it replaced and the replacement looked a bit better but had sensors light on,a buzzing sound when the AC was on plus both Explorer had issues with the lifting of the middle seats to get to the last row. My daughter had to jump back on top of the seats to get to the back. The cars need more maintenance. Especially at those prices.
10.0 Excellent2021 Jul 14
Everything was wonderful at the airport, picking up the car and returning it. The staff (Geovanni and Abigail) were wonderful at the Puerto Plata airport. The office was easy to find and both staff members were bilingual. My only objection was the required basic insurance, which added $180 to my final bill. That was the only thing I was not happy about.
3.6 Mediocre2019 Nov 27
Careful with rate posted and final total. After reserving I got there. Total was to be about 54 dollars. When I went to pick up the car I was told 180. Bait and switch. Will never use again
4.8 Okay2019 Jun 19
The car fit our belongings.The liability insurance we bought was invalid in the DR. We had to purchase one at the counter that was 4 times the price. It took a while to get ahold of the company that we bought from and ask for a refund. The car also smelled of smoke which caused allergies.
2.0 Mediocre2019 Mar 31
Upon Arrival @ pick up location I was informed the car would be triple the original quoted and paid for price, I am unsure if its corporate policy, bait and switch or staffing issue, however, completely unacceptable; I did not get rental and presently fighting at present. I would stay far away!The could not have tried to fleece me for triple the price!
2.0 Mediocre2019 Mar 29
Closed and did not get the car.Closed and did not get the car.
2.0 Mediocre2019 Feb 02
And again, an insurance option more than twice as expensive as rental cost was slapped at the counter. This was previously undisclosed. Since I declined the insurance they refused to rent me the vehicle.A disclosure must happen at the time of booking
2.0 Mediocre2018 Feb 04
Nobody working at Rental Counter! Give me my money back!Nothing!Nobody at counter to honor my reservation. Spent an hour at the counter, my vacation was only 2 days had to go with another option. Want a refund!
2.0 Mediocre2017 Aug 22
Worse rental company ever rip offThere was nothing to like about this rental company I did my reservation on the Internet before I left for my vacation to Porta Plata DR as I arrive to pick up my rental they tell me the insurance for the rental i purchase on the Internet was not valid in there country and the price I was expected to pay with my reservation was not honored which was $74 and was forced to pay $280 so my vacation was not ruin and from what I was told by the manager they are aware of the situation that is happening on the Internet but that's how they get people to rent cars and then change the price as once you arrive knowing that you'll be Force to rent a car without a reservation at full maximum price I recommend no one to use this rental company for them having the knowledge of what's going on the Internet I was not the only one at the rental company with the same issue we all end up paying more than what we expected to from our reservationTo be in a different country with a car That had brake light on no washer fluid no gas in the car I damage vehicle in front back left and right as soon I got the car I had to go put gas and air in the tire I was in a country I don't speak the language and I'm forced to pull over on the side of the road to find a gas station and a tire store worst car rental company ever ECONOMY is not for the people is just a scam to make money to be aware of a problem and you're just trying to benefit from the worst experience I have a head with a rental company in a different country tried to not use them at all if possible the would just take your money
Rated #4
Budget
4.9 Okay (4 reviews)
1 location in Puerto Plata La Union Airport
Budget
Locations in Puerto Plata La Union Airport
Carr Puerto Plata-Sosua+1 809 586 0214
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 6.5
  • 4.5
  • 3.5
  • 5.5
  • 4
Recent reviews
8.0 Excellent2021 Mar 07
Staff was friendly and helpfulPrice could have been more affordable
4.4 Okay2019 Mar 05
Either Allianz lied when I rented car on internet about insurance ... or the Budget Employee lied when I picked the car up. Allianz said I was covered in full for $100 for the period, but employee forced me to cancel Allianz policy buy his insurance that was 400% higher.Please figure out how to make things consistent and honest for your clients. I feel used and I no longer Trust Budget. False advertising is what brought me to this rental from Budget. I doubt that I will ever rent from Budget again in my life.
5.2 Okay2017 Apr 10
Smaller than expectedThis is the second time we have reserved a car online with Budget and had to upgrade once we arrived. We went from $135 to $500. The SUV we reserved was comparable to a Nissan Rogue. My mother in law owns a Rogue, and the rental waiting for us was not a similar size. We upgraded to a third seat, and paid more for 'comfort'. The third seat didn't have any leg room. I had to literally sit sideways. I doubt a car seat would've fit. It was Nissan SUV that we have never heard of. Then we found out that our insurance purchased online wouldn't help us if something happened right away. We would have to pay Budget upfront, and get reimbursed from the insurance company on our own. They allowed us to cancel our policy 1 hr before picking up the car. We didn't realize this policy wouldn't cover us immediately until we picked up the car. We paid $11 per day online. We ended up having to pay Budget $13 per day, and $4 for tire/glass per day. This has been super frustrating both trips in a foreign country!
2.0 Mediocre2017 Mar 25
TerribleThey would not honor the rental. Wanted to charge much more. Did not rent car
Rated #5
Avis
4.4 Okay (4 reviews)
1 location in Puerto Plata La Union Airport
Avis
Locations in Puerto Plata La Union Airport
Carr Puerto Plata-Sosua+1 809 586 0214
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 4.4
  • 4.4
  • 4.4
  • 4.4
  • 4.4
Recent reviews
2.0 Mediocre2021 Nov 29
Car wasn't available
Rated #6
Thrifty
4 Okay (3 reviews)
1 location in Puerto Plata La Union Airport
Thrifty
Locations in Puerto Plata La Union Airport
Gregorio Luperon Apo+1 809 221 5333
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 6
  • 5.3
  • 4
  • 4
  • 3.3
Recent reviews
2.0 Mediocre2022 Jan 23
Initially, the ad was for a 4 door but I received a confirmation for a 2 or 4 door. Worked for days trying to get support to change that and could not. Then, when we picked up the car we were charged several hundred $$ for mandatory insurance that I've NEVER had to pay. It was a terrible experience all around
2.0 Mediocre2016 Aug 29
The fact that upon arrival my reservation was not the same and was asked to leave a $ 1,000 hold on my account I thought was outrageous especially after asking if I could see it in writing which the sales rep denied and continued to ask for large amount to hold. Insurance rate was also way too high.. which made me feel like if I didn't include they would've sent someone around to cause damage and I'd be force to pay.. Definitely had qualities of a scam... All in all, I did not go further with transaction and had to use a completely different rental company on the spot in order to rent a vehicle. Two thumbs down!!
Rated #7
Europcar
3.4 Mediocre (8 reviews)
1 location in Puerto Plata La Union Airport
Europcar
Locations in Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata+1 809 586 0215
  • 4
  • 4
  • 3
  • 3
  • 3
Recent reviews
2.0 Mediocre2021 Dec 09
I would like money back because I canceled 48 hours before the time and still get charged.
2.0 Mediocre2021 Dec 09
I canceled 48 hours before and they still charged me. The contract stated if I canceled before 48 hours no charge for cancellation period.
2.0 Mediocre2021 Mar 29
The company charged 2x the amount after what we have already paid while we were making the reservation. Would never use this service again
2.0 Mediocre2020 Jan 28
After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel Haehnel
2.0 Mediocre2019 Feb 02
At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.
5.2 Okay2019 Jan 25
Nothing. I was ripped off and lied to.They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!
2.0 Mediocre2017 Apr 13
Old carsNothingThe first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.
Rated #8
Hertz
2.2 Mediocre (8 reviews)
1 location in Puerto Plata La Union Airport
Hertz
Locations in Puerto Plata La Union Airport
Carr. Puerto Plata Sosua Km12+1 809 221 5333
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 2.4
  • 1.9
  • 2.4
  • 1.9
  • 2.2
Recent reviews
1.9 Horrible2021 Oct 04
Not possible to use online credit card
1.9 Horrible2021 Aug 02
They didnt have the vehicle i booked and referred me to another company. I had to over pay for a last minute vehicle that i didnt want.
1.9 Horrible2021 Jul 30
Very dishonest practices. We traveled to the airport in Puerto Plata to pick up the rental car, and when I went to the counter with the confirmation, the agent began writing additional numbers on piece of paper, by the time they added all the fees that were not listed in the original reservation, they were asked for double what the original quote was. My wife and I were forced to walk away. Fortunately we had a relative that was willing to lend us their car for the amount we were going to pay the rental place, but many others would be forced to pay the outrageous amounts for required insurance, taxes, recovery fees, etc. If I were Kayak, I would not do business with these places as it reflects poorly on the site. It is important to note that I discovered this practice is standard in many countries, but there should at least be a warning about the many fees not included in the Kayak quote
2.0 Mediocre2021 May 25
NothingEverything
2.0 Mediocre2021 Mar 01
NothingThey did not have the vehicle available and the counter guy referred me to another company for a more expensive vehicle.
4.0 Okay2017 May 25
Very hard to understand where to return the car!
Rated #9
E-Z Rent-A-Car
2 Mediocre (2 reviews)
1 location in Puerto Plata La Union Airport
E-Z Rent-A-Car
Locations in Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata - Eurocpar+1 809 586 0215
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre2018 Sep 13
The estimated price for two weeks rental was $280, but when we came to pick up the car from the airport total price was estimated close to $800. If we knew this before, we would search for better deal. We ended up taking taxi and finding different company to rent from.
2.0 Mediocre2017 Mar 06
the worst rent a car placeNOTHING , HORRIBLIE customer service rude. not offering price u book on internet when get there a bunch off crooks work there.they change price on me twice , they want me to add on more insurance already paid for . so they lost two sales that day because my cousin had a van also reserve there so we went to avis next door and took two 12 passnedger vans.
Sunnycars
2 locations in Puerto Plata La Union Airport
Sunnycars
Locations in Puerto Plata La Union Airport
Cerretera Puerto Plata - Sosua
Terminal Aeropuerto Puerto Plate
Recent reviews
Goldcar Rental SP
1 location in Puerto Plata La Union Airport
Goldcar Rental SP
Locations in Puerto Plata La Union Airport
Aeropuerto Int. Gregorio Luperon+1 809 480 8847
Recent reviews
INTERRENT
1 location in Puerto Plata La Union Airport
INTERRENT
Locations in Puerto Plata La Union Airport
Puerto Plata Airport
Recent reviews
keddy by Europcar
1 location in Puerto Plata La Union Airport
keddy by Europcar
Locations in Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata
Recent reviews
MEXRENTACAR
1 location in Puerto Plata La Union Airport
MEXRENTACAR
Locations in Puerto Plata La Union Airport
Puerto Plata International
Recent reviews
National
1 location in Puerto Plata La Union Airport
National
Locations in Puerto Plata La Union Airport
Puerto Plata Intl Airport
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Recent reviews
Payless
1 location in Puerto Plata La Union Airport
Payless
Locations in Puerto Plata La Union Airport
Carr Pto Plata-Sosua+1 809 586 0214
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Recent reviews
Sixt
1 location in Puerto Plata La Union Airport
Sixt
Locations in Puerto Plata La Union Airport
Sosua, Gregorio Luperon+1 809 541 7498
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Recent reviews
60 travelers who rented a car in Puerto Plata La Union Airport gave the car agency they used an average rating of 4.5

Car rental locations at Puerto Plata La Union Airport

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Mini

Top tips for renting a car at Puerto Plata La Union Airport

  • Book your rental car at Puerto Plata La Union Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Puerto Plata La Union Airport