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Puerto Plata La Union Airport car rental reviews and directory
Rated #1
Enterprise
Best Rated
8.8 Excellent (1 review)
1 location at Puerto Plata La Union Airport
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Enterprise reviews
Car rental locations
Enterprise
Locations at Puerto Plata La Union Airport
Puerto Plata Intl Airport
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
All Enterprise reviews
Enterprise reviews at Puerto Plata La Union Airport
Rated #2
Alamo
6.3 Good (13 reviews)
1 location at Puerto Plata La Union Airport
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Alamo reviews
Car rental locations
Alamo
Locations at Puerto Plata La Union Airport
Puerto Plata Intl Airport
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
All Alamo reviews
Alamo reviews at Puerto Plata La Union Airport
Recent reviews
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4.8
Pros: It was a new vehicle in good condition and it was clean but a major downgrade from what Kayak advertised and what I expected based on how much I paid.
Cons: The staff was friendly but it was super frustrating how much time they made me waste while coercing me to buy extra insurance that I didn't want or need. I didn't appreciate all their intimidation techniques as well as with the prepayment of the fuel tank as if that was the only option. Also Kayak advertised a Chevrolet Tahoe or equivalent for the full size SUV category and when I got there they said the Chevrolet Equinox was their full size version and had nothing bigger available without a major increase in price. I feel ripped off on every front and will never again rent through Kayak or from Alamo.
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8.0
Cons: I always try to get my rental car with Álamo because they give you a good customer service
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2.0
Cons: We reserved a vehicle from this company when we were at home, but when we arrived at the airport we were told the car we had reserved was already rented out to somebody, and instead were offered a more expensive alternative option that we had to turn down.
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2.0
Cons: Everything went wrong. The vehicle that I reserved wasn’t the one they wanted to give me. When I showed them a picture of vehicle or similar they blamed kayak for error. They wanted to give me a smaller vehicle for same price. I ended up using another rental company.
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10.0
Excelente car at an awesome rate
Pros: The fact that the final bill was not extremely higher than the original quote, even after I accepted the upgrade for an extra 3 dollars per day !
Cons: Everything was as I expected in a typical car rental and internationally.
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10.0
Overall satisfied...
Pros: Advance of small branch. Personal guides Smiley faces Clean car Very close Car pickup location
Cons: Mandatory insurance (liability) Manual CC slip ( I don't want anyone keep my CC numbers)
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6.4
The insurance cost 4x as much as the car
Pros: The car and the service
Cons: The price of the insurance was ridiculously high.
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10.0
Excelente car at an awesome rate
Pros: The fact that the final bill was not extremely higher than the original quote, even after I accepted the upgrade for an extra 3 dollars per day !
Cons: Everything was as I expected in a typical car rental and internationally.
review from
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10.0
Overall satisfied...
Pros: Advance of small branch. Personal guides Smiley faces Clean car Very close Car pickup location
Cons: Mandatory insurance (liability) Manual CC slip ( I don't want anyone keep my CC numbers)
review from
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4.8
Pros: It was a new vehicle in good condition and it was clean but a major downgrade from what Kayak advertised and what I expected based on how much I paid.
Cons: The staff was friendly but it was super frustrating how much time they made me waste while coercing me to buy extra insurance that I didn't want or need. I didn't appreciate all their intimidation techniques as well as with the prepayment of the fuel tank as if that was the only option. Also Kayak advertised a Chevrolet Tahoe or equivalent for the full size SUV category and when I got there they said the Chevrolet Equinox was their full size version and had nothing bigger available without a major increase in price. I feel ripped off on every front and will never again rent through Kayak or from Alamo.
review from
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2.0
Cons: We reserved a vehicle from this company when we were at home, but when we arrived at the airport we were told the car we had reserved was already rented out to somebody, and instead were offered a more expensive alternative option that we had to turn down.
review from
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2.0
Cons: Everything went wrong. The vehicle that I reserved wasn’t the one they wanted to give me. When I showed them a picture of vehicle or similar they blamed kayak for error. They wanted to give me a smaller vehicle for same price. I ended up using another rental company.
review from
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6.4
The insurance cost 4x as much as the car
Pros: The car and the service
Cons: The price of the insurance was ridiculously high.
review from
Rated #3
Thrifty
5.0 Okay (2 reviews)
1 location at Puerto Plata La Union Airport
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Thrifty reviews
Car rental locations
Thrifty
Locations at Puerto Plata La Union Airport
Gregorio Luperon Apo
+1 809 221 5333
| Monday | 09:00 - 22:00 |
| Tuesday | 09:00 - 22:00 |
| Wednesday | 09:00 - 22:00 |
| Thursday | 09:00 - 22:00 |
| Friday | 09:00 - 22:00 |
| Saturday | 09:00 - 22:00 |
| Sunday | 09:00 - 22:00 |
All Thrifty reviews
Thrifty reviews at Puerto Plata La Union Airport
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Rated #4
Budget
4.9 Okay (4 reviews)
1 location at Puerto Plata La Union Airport
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Budget reviews
Car rental locations
Budget
Locations at Puerto Plata La Union Airport
Carr Puerto Plata-Sosua
+1 809 586 0214
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
All Budget reviews
Budget reviews at Puerto Plata La Union Airport
Recent reviews
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4.4
Pros: Either Allianz lied when I rented car on internet about insurance ... or the Budget Employee lied when I picked the car up. Allianz said I was covered in full for $100 for the period, but employee forced me to cancel Allianz policy buy his insurance that was 400% higher.
Cons: Please figure out how to make things consistent and honest for your clients. I feel used and I no longer Trust Budget. False advertising is what brought me to this rental from Budget. I doubt that I will ever rent from Budget again in my life.
review from
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5.2
Smaller than expected
Cons: This is the second time we have reserved a car online with Budget and had to upgrade once we arrived. We went from $135 to $500. The SUV we reserved was comparable to a Nissan Rogue. My mother in law owns a Rogue, and the rental waiting for us was not a similar size. We upgraded to a third seat, and paid more for 'comfort'. The third seat didn't have any leg room. I had to literally sit sideways. I doubt a car seat would've fit. It was Nissan SUV that we have never heard of. Then we found out that our insurance purchased online wouldn't help us if something happened right away. We would have to pay Budget upfront, and get reimbursed from the insurance company on our own. They allowed us to cancel our policy 1 hr before picking up the car. We didn't realize this policy wouldn't cover us immediately until we picked up the car. We paid $11 per day online. We ended up having to pay Budget $13 per day, and $4 for tire/glass per day. This has been super frustrating both trips in a foreign country!
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2.0
Terrible
Cons: They would not honor the rental. Wanted to charge much more. Did not rent car
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4.4
Pros: Either Allianz lied when I rented car on internet about insurance ... or the Budget Employee lied when I picked the car up. Allianz said I was covered in full for $100 for the period, but employee forced me to cancel Allianz policy buy his insurance that was 400% higher.
Cons: Please figure out how to make things consistent and honest for your clients. I feel used and I no longer Trust Budget. False advertising is what brought me to this rental from Budget. I doubt that I will ever rent from Budget again in my life.
review from
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5.2
Smaller than expected
Cons: This is the second time we have reserved a car online with Budget and had to upgrade once we arrived. We went from $135 to $500. The SUV we reserved was comparable to a Nissan Rogue. My mother in law owns a Rogue, and the rental waiting for us was not a similar size. We upgraded to a third seat, and paid more for 'comfort'. The third seat didn't have any leg room. I had to literally sit sideways. I doubt a car seat would've fit. It was Nissan SUV that we have never heard of. Then we found out that our insurance purchased online wouldn't help us if something happened right away. We would have to pay Budget upfront, and get reimbursed from the insurance company on our own. They allowed us to cancel our policy 1 hr before picking up the car. We didn't realize this policy wouldn't cover us immediately until we picked up the car. We paid $11 per day online. We ended up having to pay Budget $13 per day, and $4 for tire/glass per day. This has been super frustrating both trips in a foreign country!
review from
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2.0
Terrible
Cons: They would not honor the rental. Wanted to charge much more. Did not rent car
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Rated #5
Economy Rent a Car
4.4 Okay (14 reviews)
1 location at Puerto Plata La Union Airport
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Economy Rent a Car reviews
Car rental locations
Economy Rent a Car
Locations at Puerto Plata La Union Airport
Terminal Aeropuerto Gregorio Luperon
+1 809 586 0909
All Economy Rent a Car reviews
Economy Rent a Car reviews at Puerto Plata La Union Airport
Recent reviews
- All reviews
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3.6
Cons: Careful with rate posted and final total. After reserving I got there. Total was to be about 54 dollars. When I went to pick up the car I was told 180. Bait and switch. Will never use again
review from
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4.8
Pros: The car fit our belongings.
Cons: The liability insurance we bought was invalid in the DR. We had to purchase one at the counter that was 4 times the price. It took a while to get ahold of the company that we bought from and ask for a refund. The car also smelled of smoke which caused allergies.
review from
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2.0
Pros: Upon Arrival @ pick up location I was informed the car would be triple the original quoted and paid for price, I am unsure if its corporate policy, bait and switch or staffing issue, however, completely unacceptable; I did not get rental and presently fighting at present. I would stay far away!
Cons: The could not have tried to fleece me for triple the price!
review from
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2.0
Pros: Closed and did not get the car.
Cons: Closed and did not get the car.
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2.0
Pros: And again, an insurance option more than twice as expensive as rental cost was slapped at the counter. This was previously undisclosed. Since I declined the insurance they refused to rent me the vehicle.
Cons: A disclosure must happen at the time of booking
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2.0
Nobody working at Rental Counter! Give me my money back!
Pros: Nothing!
Cons: Nobody at counter to honor my reservation. Spent an hour at the counter, my vacation was only 2 days had to go with another option. Want a refund!
review from
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2.0
Worse rental company ever rip off
Pros: There was nothing to like about this rental company I did my reservation on the Internet before I left for my vacation to Porta Plata DR as I arrive to pick up my rental they tell me the insurance for the rental i purchase on the Internet was not valid in there country and the price I was expected to pay with my reservation was not honored which was $74 and was forced to pay $280 so my vacation was not ruin and from what I was told by the manager they are aware of the situation that is happening on the Internet but that's how they get people to rent cars and then change the price as once you arrive knowing that you'll be Force to rent a car without a reservation at full maximum price I recommend no one to use this rental company for them having the knowledge of what's going on the Internet I was not the only one at the rental company with the same issue we all end up paying more than what we expected to from our reservation
Cons: To be in a different country with a car That had brake light on no washer fluid no gas in the car I damage vehicle in front back left and right as soon I got the car I had to go put gas and air in the tire I was in a country I don't speak the language and I'm forced to pull over on the side of the road to find a gas station and a tire store worst car rental company ever ECONOMY is not for the people is just a scam to make money to be aware of a problem and you're just trying to benefit from the worst experience I have a head with a rental company in a different country tried to not use them at all if possible the would just take your money
review from
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2.0
The place was closed!
Cons: When I arrived to pick up my car per my reservation, the office was closed and I was told all employees had gone home. I had to scramble to find another car and ended up paying almost 40$ more for the rental.
review from
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2.0
Horrible
Pros: Nothing they didn't have a car available for me when I got there
Cons: They place is the worst
review from
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6.0
Cons: they gave us a car that had a flat spare tire. When confronted with that fact they just said to call the office if we had any problems. Also we were forced to buy liability insurance. you must return the car with the same amount of gas in the tank or they will charge you twice of gas on the market or make you go fill the tank the way it was when you picked it up.
review from
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3.6
Cons: Careful with rate posted and final total. After reserving I got there. Total was to be about 54 dollars. When I went to pick up the car I was told 180. Bait and switch. Will never use again
review from
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4.8
Pros: The car fit our belongings.
Cons: The liability insurance we bought was invalid in the DR. We had to purchase one at the counter that was 4 times the price. It took a while to get ahold of the company that we bought from and ask for a refund. The car also smelled of smoke which caused allergies.
review from
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2.0
Pros: Upon Arrival @ pick up location I was informed the car would be triple the original quoted and paid for price, I am unsure if its corporate policy, bait and switch or staffing issue, however, completely unacceptable; I did not get rental and presently fighting at present. I would stay far away!
Cons: The could not have tried to fleece me for triple the price!
review from
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2.0
Pros: Closed and did not get the car.
Cons: Closed and did not get the car.
review from
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2.0
Pros: And again, an insurance option more than twice as expensive as rental cost was slapped at the counter. This was previously undisclosed. Since I declined the insurance they refused to rent me the vehicle.
Cons: A disclosure must happen at the time of booking
review from
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2.0
Nobody working at Rental Counter! Give me my money back!
Pros: Nothing!
Cons: Nobody at counter to honor my reservation. Spent an hour at the counter, my vacation was only 2 days had to go with another option. Want a refund!
review from
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2.0
Worse rental company ever rip off
Pros: There was nothing to like about this rental company I did my reservation on the Internet before I left for my vacation to Porta Plata DR as I arrive to pick up my rental they tell me the insurance for the rental i purchase on the Internet was not valid in there country and the price I was expected to pay with my reservation was not honored which was $74 and was forced to pay $280 so my vacation was not ruin and from what I was told by the manager they are aware of the situation that is happening on the Internet but that's how they get people to rent cars and then change the price as once you arrive knowing that you'll be Force to rent a car without a reservation at full maximum price I recommend no one to use this rental company for them having the knowledge of what's going on the Internet I was not the only one at the rental company with the same issue we all end up paying more than what we expected to from our reservation
Cons: To be in a different country with a car That had brake light on no washer fluid no gas in the car I damage vehicle in front back left and right as soon I got the car I had to go put gas and air in the tire I was in a country I don't speak the language and I'm forced to pull over on the side of the road to find a gas station and a tire store worst car rental company ever ECONOMY is not for the people is just a scam to make money to be aware of a problem and you're just trying to benefit from the worst experience I have a head with a rental company in a different country tried to not use them at all if possible the would just take your money
review from
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2.0
The place was closed!
Cons: When I arrived to pick up my car per my reservation, the office was closed and I was told all employees had gone home. I had to scramble to find another car and ended up paying almost 40$ more for the rental.
review from
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2.0
Horrible
Pros: Nothing they didn't have a car available for me when I got there
Cons: They place is the worst
review from
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6.0
Cons: they gave us a car that had a flat spare tire. When confronted with that fact they just said to call the office if we had any problems. Also we were forced to buy liability insurance. you must return the car with the same amount of gas in the tank or they will charge you twice of gas on the market or make you go fill the tank the way it was when you picked it up.
review from
Rated #6
Avis
4.0 Okay (2 reviews)
1 location at Puerto Plata La Union Airport
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Avis reviews
Car rental locations
Avis
Locations at Puerto Plata La Union Airport
Carr Puerto Plata-Sosua
+1 809 586 0214
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
All Avis reviews
Avis reviews at Puerto Plata La Union Airport
Rated #7
Europcar
2.6 Mediocre (5 reviews)
1 location at Puerto Plata La Union Airport
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Europcar reviews
Car rental locations
Europcar
Locations at Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata
+1 809 586 0215
All Europcar reviews
Europcar reviews at Puerto Plata La Union Airport
Recent reviews
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- Neutral
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2.0
Cons: The company charged 2x the amount after what we have already paid while we were making the reservation. Would never use this service again
review from
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2.0
Cons: After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel Haehnel
review from
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2.0
Pros: At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.
Cons: The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.
review from
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5.2
Pros: Nothing. I was ripped off and lied to.
Cons: They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!
review from
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2.0
Old cars
Pros: Nothing
Cons: The first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.
review from
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2.0
Cons: The company charged 2x the amount after what we have already paid while we were making the reservation. Would never use this service again
review from
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2.0
Cons: After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel Haehnel
review from
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2.0
Pros: At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.
Cons: The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.
review from
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5.2
Pros: Nothing. I was ripped off and lied to.
Cons: They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!
review from
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2.0
Old cars
Pros: Nothing
Cons: The first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.
review from
Rated #8
Hertz
2.5 Mediocre (4 reviews)
1 location at Puerto Plata La Union Airport
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Hertz reviews
Car rental locations
Hertz
Locations at Puerto Plata La Union Airport
Carr. Puerto Plata Sosua Km12
+1 809 221 5333
| Monday | 09:00 - 22:00 |
| Tuesday | 09:00 - 22:00 |
| Wednesday | 09:00 - 22:00 |
| Thursday | 09:00 - 22:00 |
| Friday | 09:00 - 22:00 |
| Saturday | 09:00 - 22:00 |
| Sunday | 09:00 - 22:00 |
All Hertz reviews
Hertz reviews at Puerto Plata La Union Airport
Recent reviews
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Rated #9
E-Z Rent-A-Car
2.0 Mediocre (2 reviews)
1 location at Puerto Plata La Union Airport
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E-Z Rent-A-Car reviews
Car rental locations
E-Z Rent-A-Car
Locations at Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata - Eurocpar
+1 809 586 0215
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
All E-Z Rent-A-Car reviews
E-Z Rent-A-Car reviews at Puerto Plata La Union Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0
Cons: The estimated price for two weeks rental was $280, but when we came to pick up the car from the airport total price was estimated close to $800. If we knew this before, we would search for better deal. We ended up taking taxi and finding different company to rent from.
review from
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2.0
the worst rent a car place
Pros: NOTHING , HORRIBLIE customer service rude. not offering price u book on internet when get there a bunch off crooks work there.
Cons: they change price on me twice , they want me to add on more insurance already paid for . so they lost two sales that day because my cousin had a van also reserve there so we went to avis next door and took two 12 passnedger vans.
review from
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2.0
Cons: The estimated price for two weeks rental was $280, but when we came to pick up the car from the airport total price was estimated close to $800. If we knew this before, we would search for better deal. We ended up taking taxi and finding different company to rent from.
review from
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2.0
the worst rent a car place
Pros: NOTHING , HORRIBLIE customer service rude. not offering price u book on internet when get there a bunch off crooks work there.
Cons: they change price on me twice , they want me to add on more insurance already paid for . so they lost two sales that day because my cousin had a van also reserve there so we went to avis next door and took two 12 passnedger vans.
review from
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Car rental locations
Sunnycars
Locations at Puerto Plata La Union Airport
Cerretera Puerto Plata - Sosua
Terminal Aeropuerto Puerto Plate
╳
Car rental locations
INTERRENT
Locations at Puerto Plata La Union Airport
Puerto Plata Airport
╳
Car rental locations
keddy by Europcar
Locations at Puerto Plata La Union Airport
Terminal Aeropuerto Puerto Plata
Car rental locations at Puerto Plata La Union Airport
Top tips for renting a car at Puerto Plata La Union Airport
- Book your rental car at Puerto Plata La Union Airport at least 1 day before your trip in order to get a below-average price
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