Find reviews that mention:
4.0
The wait at pickup counter took about 45 minutes! Budget appeared to be short-staffed as the only person working at the counter was assisting the priority lineup first and did not help the regular line until they were completely done. All the other rental counters were completely empty and the Budget line was about 10 people long. When someone eventually showed up, we told them about how long everyone had been waiting but they didn't seem to care at all. Not worth the wait.Reviewed 2023 Aug 20
review from![kayak]()
2.0
We are being charged 500 dollars for road hazard damage to windshield of the rental car. We paid extra per day and was told it was an insurance that took care of the little things that could go wrong. I asked if that was like road hazards and he said yes. When we turned the car in we told them about the dings on the windshield and that they caused by a passing semi truck,,,,,,road hazard. We were told not to worry that it was road hazard and we wouldn’t be charged for it. Then we get charged!!!!Reviewed 2023 Jul 26
review from![kayak]()
2.0
Budget worked perfectly. Kayak's service is terrible! We specified insurance in the order, but it was not included in the order!! We are disappointedReviewed 2023 Jul 15
review from![kayak]()
10.0
Very helpful, fast and friendly.Reviewed 2023 Jun 27
review from![kayak]()
2.0
the final price I paid was more than the one stated as Final Price when I booked the car. A SCAM!!!Reviewed 2023 Jun 01
review from![kayak]()
10.0
Local (Palm Springs) counter agent allowed me to try 3 different full size cars as I was shopping for a new car. Great help.Reviewed 2023 May 24
review from![kayak]()
2.0
We had to wait nearly 3 hours in line at the airport to pick up our car! It was miserable.Reviewed 2023 Apr 22
review from![kayak]()
4.0
Vehicle was dirty and was charged too much for upgrade to Corolla. Agent was rude and it was my birthday.Reviewed 2023 Apr 18
review from![kayak]()
6.0
Good deal, car was great! However. We waited in line almost 2 hours to pick up our reserved car when we arrived in Palm Springs. Only one staff working at the Budget desk, staff person was incredibly composed considering the pressure of the situation.Reviewed 2023 Apr 17
review from![kayak]()
6.0
Pick up was terrible. Had to wait over 2 hours in line at the airport.Reviewed 2023 Apr 17
review from![kayak]()
8.0
Long wait at Palm springs Airport to pick up car.Reviewed 2023 Apr 07
review from![kayak]()
6.0
We had to clean the car the minute , we got in , even the trunk has garbage, seat were filtyReviewed 2023 Apr 04
review from![kayak]()