Pros: Staff were fine, drop off easy
Cons: We did not get the car we asked for--the alternative was too small for our needs. And, I felt ripped off by all the extra fees, etc. Based on the "advertised" Kayak price, we should have paid much less buying making an advance deposit. The fees drove up the total significantly. Net, most likely will not use a third party again for car rental.
Pros: Great experience!
Pros: The process was pretty smooth and quick.
Cons: They didn’t have the type of car we reserved (suv) and gave us a 4 door chevy. It fit us fine but wasn’t the size we’d reserved. Also, the car had a big dent and scratch along the back side which looked a little crappy driving it around Palm Springs.
Pros: Went very smooth ... and drop off was fast and easy
Pros: Staff was friendly and helpful
Cons: Counter agent in Palm Springs could have honored the original terms in the reservation from the beginning. The first contract he generated had the price at almost $900, the reservation price was about $398.00. It was corrected when I pointed it out to the guy.
Pros: Nice car very clean. Drop off easy.
Cons: Pickup very slow. I was #6 in line and it took 40 minutes to check in.
Pros: Leaving, never to return.
Cons: Bad from the start. Didn't have car I reserved. Cost more. Car return problems. Multiple calls not returned. Email unanswered. Went to counter. Person went 'out back' and did not return. Not recommended.
Cons: Pricing and ease of notifying rental location of late flight arrival to hold car . I Was on phone for 20-30 min with Hotwire agent trying to contact Dollar to let them know I would be late due to flight reassignment
Cons: Drop off was a bit confusing because no one was outside and there was no signage to bring the keys inside to their desk. If we’d been running late for our flight this would have been stressful
Pros: The price ! And the car was clean ! Really great experience I have no complaints
Pros: Staff in psp were good, but charged a $550 deposit for vehicle and did not have the vehicle we requested so had to upgrade. Took close to an hour to get served.
Cons: Lower deposit on vehicle, or have it stated that deposit will be a certain amount.
Compact (Jeep Renegade or similar) is the most frequently booked rental car type from Dollar in Palm Springs.
Dollar has 1 rental location in Palm Springs. Take a look at our Dollar rental location map to find the best rental cars near you.