Book Hertz car rentals in Palm Springs

Reviews for Hertz in Palm Springs

Recent reviews

Traveler rating

Wonderful

23

Very good

10

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

8

10.0

Short line-up compared to other companies, good person at the front desk and fast and easy return, Price is my only complaint but that is with all rental companies.Reviewed 2024 Mar 18

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10.0

The customer service rep was very helpful and knowledgeable.Reviewed 2024 Mar 07

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10.0

We couldn’t have had a more perfect experience. I will always go back with Hertz.Reviewed 2024 Jan 15

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10.0

Very good but the global cost all inclusive is very difficult to predict.Reviewed 2024 Jan 07

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2.0

After reserving my vehicle with a debit card via the pay later option when I tried to pick up my car at Palm Springs airport the Hertz employee told me because I didn’t have the CREDIT card I used to make the reservations I could not pick up the car and I could not get a refund. I had to have a friend reserve the car under his name and pay an additional fee to add me as a driver even though I was the one that reserved for and paid for the car. Again, I made the reservation with a debit card, but it hurts. Employee refused to accept the card that I used to make the reservation even though that is the policy.Reviewed 2023 Dec 30

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2.0

I arrived to only be told that I would be charged an additional 800 dollars on top of what I already paid online. I felt like I was being scammed for more money. I ended up paying 450 usd more than my quoted priced online when booking and paying. I feel very taken advantage of. Will never book again through Kayak or through this company. Disgraceful service and they should be ashamed.Reviewed 2023 Oct 24

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8.0

not very happy with the bill at drop of wasn't expecting more feesReviewed 2022 Oct 14

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10.0

Very efficient.Reviewed 2022 Jan 01

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6.0

Car made a lot of noises and didn’t appear to be properly maintainedReviewed 2021 Dec 29

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2.0

The process of purchasing through Kayak was simple and convenient. However the service and response from the Hertz "partner" was the complete opposite. I had to cancel the second week of my reservation because of an illness (that turned into the eventual passing of a family member). Hertz was non-responsive to my request for a refund and was even less helpful when I finally submitted supporting documentation at their request. I changed my request for a refund to a credit when I return there in a few months, and my request seemed to vaporize! Deeply disappointed with the Hertz response and will not return to such a heartless organization. To the contrary, my dealings with VRBO over cancelled accommodations (which involved much more significant dollars) cold not have been more empathetic or convenient. Shame on Hertz and way to go VRBO!Reviewed 2021 Dec 21

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10.0

Nicest customer service reps and best prices.Reviewed 2021 Dec 18

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10.0

Best price by far among the major players in car rentals. Booked online, then straightforward pickup and return at the airport. Car was clean and perfect for my little vacation. Well done!Reviewed 2021 Dec 13

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• What is the most popular rental car from Hertz in Palm Springs?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Palm Springs.

• How many car rental locations does Hertz have in Palm Springs?

  Hertz has 1 rental location in Palm Springs. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Palm Springs airport (PSP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Palm Springs airport (PSP)?

  Yes