Car rental at San Diego Airport

Car rental at San Diego Airport

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San Diego, CA, United States - San Diego
25 May — 1 Jun
Same drop-off
San Diego, CA, United States - San Diego
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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San Diego Airport car rental reviews and directory

Rated #1
Payless
Best rated
4.8 Okay (1224 reviews)
1 location in San Diego Airport
Payless
Locations in San Diego Airport
3355 Admiral Boland Way+1 619 296 4966
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 5.4
  • 5.1
  • 4.6
  • 5.1
  • 4.7
Recent reviews
2.0 Mediocre2022 May 14
The car was old and decrepit; Difficult to drive. The associates were very misleading about pricing and actually lied about the pre-paid gas price. This has been my first and last dealing with Payless.
2.0 Mediocre2022 May 07
Scammers
2.0 Mediocre2022 May 03
Rented a standard car. Was given a sub compact
2.0 Mediocre2022 May 02
A charge of $350 for going 9 miles into Arizona is absolutely ridiculous! Not informing people of this until check in is just down right unacceptable! We have rented from many companies and NONE of them have had this rule. Tires started leaking air on our trip. We will NEVER use Payless again, and will make sure our friends, family and followers know of your way of practice! We were also told our car was in spot C17, and it was a totally different car, then had to wait for a long time to have them find our car, not the one or a comparable one, a pice of crap, scratched up, dirty, windows had some form of wear that looking like they had been sandblasted, and made looking out blurry. All in all highly dissatisfied!
2.0 Mediocre2022 Apr 28
I prepaid for vehicle but picked up 2 hours late. They said they gave away my car and tried to up-sell me to a bigger model at double the price. Ended up with there smallest car for the same price. Perhaps it was in the fine print but if I prepayed, why would the “give away” my car if I am delayed to pick it up.
2.0 Mediocre2022 Apr 27
This was a very poor experience for me, there was nothing I liked about it. Picking up the car started out poorly, their computer broke down, it took over 30 minutes to process the pickup. When I complained about the delay, the rep told me I was rude and arrogant, so I stoped complaining. They didn't have the car type I had reserved, he said I had to get a larger car and pay about $60 more. I agreed since I had no choice at that time. The car he assigned me was not in their parking lot! They said someone had taken it mistakenly! They assigned me another car but when I went to the car, I noticed it was very dirty (inside and out), there were cigarette burns in the driver seat, and very strong cigarette smell inside the car. I refused to take that car. They finally gave me another car that was better. However, after about 1 hour driving, a malfunction/warning light came on in the dash. I tried calling Payless but there was no one to answer. Luckily the warning was not serious and I was able to drive the car. Overall, this was a terrible rental experience. I will not book another car with Payless again.
2.0 Mediocre2022 Apr 27
This location is a literal scam. There are geographic restrictions on the “unlimited” miles that you can only find buried in the terms and conditions along with other hidden fees. I paid for a midsize and was given a small compact with no price adjustment (I was told that a Nissan Versa is a “midsize” car by their standards). The car had no power locks and hand crank windows. It also had significant damage already to the front end. I prepaid for gas and when turning in realized they had charged me for 14 gallons on a car that only holds 10.8 (this I was able to remedy) but it’s obvious this entire operation is a racket. Stay as far away from this place as possible, there are a ton of other rental options with shuttle service from the airport.
4.0 Okay2022 Apr 26
The car itself was terrible--hit 4-5k RPM just accelerating and sucked down gas as bad as my truck does, yet this was a "compact car". The Payless customer service was great though.
4.0 Okay2022 Apr 25
While we requested and were prepared for a compact rental, the condition of the vehicle was a surprise - many dings and scratches with over 70,000 miles. Interior was not particularly clean. Car ran well with no mechanical issues.
2.0 Mediocre2022 Apr 25
The rental desk staff left before I could pick up my rental, and I was left without a car in the evening. My rental was for 11pm, and that is the time that the staff left. It is unreasonable for them to allow for cars to be rented at their closing time.
Rated #2
Alamo
8.8 Excellent (563 reviews)
1 location in San Diego Airport
Alamo
Locations in San Diego Airport
3355 Admiral Boland Way+1 833 763 1741
Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59
  • 8.9
  • 8.9
  • 8.8
  • 8.9
  • 8.6
Recent reviews
8.0 Excellent2022 Feb 17
Alamo did amazing! It was when I tried to make some edits to my reservation through Kayak that I had some difficulties. I think the edits appeared on Alamos end but not mine and it left me very concerned so I booked an additional reservation. The Alamo agent was very helpful and understanding of my plight and was able to take care of everything.
8.0 Excellent2022 Jan 25
My wife and I enjoyed the flexibility within the car choice category. The car we picked was very comfortable for the travel we scheduled. The only detriment we observed with the rental was that the vehicle had over 60,000 miles on it at the time of the rental.
6.0 Good2022 Jan 03
I rented a car that had broken blinkers. Thought this was something they checked for before letting people onto the road. Could be dangerous and I would have been extremely angry if I had gotten a ticket or in an accident. When I returned it and told the attendant, they did not seem apologetic or like they cared.
10.0 Excellent2021 Dec 28
I got the car i requested, clean vehicle, worked well, easy return service. I would rent again from Alamo
2.0 Mediocre2021 Dec 28
Nothing very rude and was not very helpful also when we canceled one reservation and tried to get another reservation with the guy at the counter he jacked up the price from $570 to over $3000 for a week use.
10.0 Excellent2021 Dec 09
Drop off at Palm springs airport was super easy--staff there was great. Price was very high, but I knew that going in. Almost didn't take the trip though because of it.
10.0 Excellent2021 Oct 30
Great Service, Car was waiting easy drop off
10.0 Excellent2021 Sep 28
efficient service.
10.0 Excellent2021 Aug 18
Very easy to pick up and drop off...very easy and most appreciated. Just as the sign of the times added taxes and charges were a bit disappointing.
10.0 Excellent2021 Aug 02
the car was nice, but there was so much cigarette smoke baked in the car it reeked. We should have known when we went up and it was "over air freshnered" and all the windows were down. This made the rental almost impossible to enjoy. Tim
Rated #3
Enterprise
8.8 Excellent (333 reviews)
1 location in San Diego Airport
Enterprise
Locations in San Diego Airport
3355 Admiral Boland Way+1 833 763 1739
Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59
  • 8.9
  • 8.9
  • 8.8
  • 8.8
  • 8.7
Recent reviews
10.0 Excellent2022 Jan 02
The pickup person and the drop off person were excellent and made the difference.
2.0 Mediocre2021 Dec 16
The car was in bad shape not safe to drive
10.0 Excellent2021 Oct 26
Courteous and professional pickup and drop off procedure. Agent complimentary upgraded my vehicle. Vehicle was clean and comfortable.
10.0 Excellent2021 Oct 25
Excellent all around. Super professional at pick up and drop off. We rented a cheap compact SUV. We arrived at 10 pm and they were out of that size. So they offered me a 2021 MERCEDES or BMW SUV for same price!!!! Unbelievable. Super thrilled about the ease of getting out of the airport and for dropping off. I will for sure use Enterprise again. And Kayak had the cheapest prices too
10.0 Excellent2021 Jul 07
Easy drop off, clean carSystem allows for incorrect booking, will let you reserve a car that you are not qualified for. Was promised a full size SUV but was denied when trying to fill out the rental agreement due to age. Verify you are eligible to rent the car you want before booking.
10.0 Excellent2021 May 31
Everything was super easy, picking up and dropping off.
10.0 Excellent2021 Jan 30
Great service as always.Everything was great.
10.0 Excellent2020 Nov 14
Everything went great from staff to the car it was a great experienceNothing could have made it better.
8.4 Excellent2020 Oct 01
Staff was super friendly at both the pick up and the drop off. However, I don't appreciate the fast talking sales person trying to upsell is a shady manner. Suddenly my one way rental jumped from $70 to $130 but luckily the customer service guy on the phone and the staff at the drop off location were super helpful, understanding and accommodating.Explain all the charges clearly and slowly and include actual pricing info instead of trying to just get the most out of every customer. People are on strict budgets these days and lack of transparency and not having the customers best interest in mind will cause you to lose business.
4.0 Okay2020 Sep 03
The car smelled of smoke, and was not clean.
Rated #4
Hertz
8.3 Excellent (241 reviews)
1 location in San Diego Airport
Hertz
Locations in San Diego Airport
3355 Admiral Boland Way+1 619 767 5700
Monday00:00 - 01:0006:00 - 23:00
Tuesday06:00 - 23:0000:00 - 01:00
Wednesday06:00 - 23:0000:00 - 01:00
Thursday06:00 - 23:0000:00 - 01:00
Friday00:00 - 01:0006:00 - 23:00
Saturday00:00 - 01:0006:00 - 23:00
Sunday06:00 - 23:0000:00 - 01:00
  • 8.7
  • 8.6
  • 8.2
  • 8.1
  • 8
Recent reviews
10.0 Excellent2022 Apr 16
Reliable car. Easy transaction. Quick pick-up and drop-off. Good value for money.
2.0 Mediocre2022 Apr 14
They didn’t have my reservation. So they lied.
8.0 Excellent2022 Apr 08
Counter experience was fine. Car options were good. Trying to leave and get on the road was a 20 min process; extremely trying- they were not letting the car in front of me leave and i was cut-off when teying to get in another drive thru lane. Other than that, the car rental went smoothly. They didn't try to upset me and handled it professionally and friendily.
2.0 Mediocre2022 Feb 20
The car had mechanical problems and it was a hassle to exchange
10.0 Excellent2022 Feb 16
Everything was smooth and easy. The Wrangler was a lot of fun to drive and was immaculate. Go Hertz!
2.0 Mediocre2022 Feb 15
We were charged an additional $811.00 at the end of our trip because we went through priceline and the incorrect airport in was selected. We flew out of Phoenix and priceline told Hertz Messa which was another airport 30 minutes away. I called multiple times and was told nothing could be done and that was apparently the difference in rate. That four days of car rental and drop off at Messa airport was $79 a day but 4 days plus drip off at Phoenix was $294 a day. Even the Hertz website said the price would be $63 dollars a day. I called to speak with a supervisor and they put me in a cue and never called.me back. I have currently been charged just over $1,200 for 4 days of economy car rental and was told that was the current rate when my rental agreement was for $407. I am going to the Better Business Bureau.
10.0 Excellent2022 Jan 25
Smooth and painless experience
10.0 Excellent2022 Jan 11
Very efficient, especially for how late at night we got in. Also very easy to return the car.
2.0 Mediocre2022 Jan 07
Took a whole hour to pick up the car because they didn't have enough personnel. Drop off was a nightmare. Drop off was inside Hilton but there were no indications whatsoever. To add insult to injury I was charged a late delivery fee because I was 20 minutes late returning the car while I wasted over 30 minutes looking where to go and 1 hour to pick up the car. Ludicrous. LAX must be a low traffic location because no one works on Sunday. I had to drop off keys and paperwork in a box and hope for the best.
6.0 Good2022 Jan 07
The individual checking us in tried to sell us on a cheaper option to find out it wasn't cheaper and we had to go back to our initial reservation. It ended up taking us nearly 30 minutes to check-in for a reservation that we had settled online in advance.
Rated #5
Dollar
7.8 Good (494 reviews)
1 location in San Diego Airport
Dollar
Locations in San Diego Airport
3355 Admiral Boland Way+1 866 434 2226
Monday06:00 - 23:0000:00 - 01:00
Tuesday06:00 - 23:0000:00 - 01:00
Wednesday00:00 - 01:0006:00 - 23:00
Thursday00:00 - 01:0006:00 - 23:00
Friday00:00 - 01:0006:00 - 23:00
Saturday00:00 - 01:0006:00 - 23:00
Sunday00:00 - 01:0006:00 - 23:00
  • 8.2
  • 8
  • 7.7
  • 7.7
  • 7.6
Recent reviews
8.0 Excellent2022 Apr 27
The cost for the rental of a compact/economy car was excessive, although Dollar was the cheapest among the options at San Diego Airport.
2.0 Mediocre2022 Apr 25
Beware - smaller car was provided than was reserved (causing us to have a seat filled with luggage and luggage on our laps), and NO communication between the place you call and the rental locations. I was told I could stop by any location for an upgrade, but they couldn’t provide details on inventory, I had to physically go (and of course when I did, no cars were available).
4.0 Okay2022 Apr 05
The upsell experience was off the charts negative. The desk representative created a very negative sales upsell experience through fear, uncertainty and doubt about insurance, liability, gas, etc....leaving me not trusting him or Dollar at all and potentially adding over $500 in unnecessary fees at the start. At the end there were $87 in hidden charges that were not expressed in the booking process either. Both of these make my experience mediocre at best and left with the perception that Dollar is not a very trustworthy provider.
8.0 Excellent2022 Mar 10
Great value with easy pick up and drop off. At pick-up sales agent did not seem to know all the cars available and tried to get us to agree to a smaller model.
2.0 Mediocre2021 Dec 25
Terrible will not book again
1.9 Horrible2021 Sep 08
Needed to add one day & that took about an hour or so & a bunch of questions to a manager. I’m not sure why
1.9 Horrible2021 Sep 08
I needed to add one day & that was really difficult to do
10.0 Excellent2021 Sep 05
We had a long wait to get the car. Otherwise the experience was good. Drop off was smooth.
1.9 Horrible2021 Aug 31
I was overcharged about $1200 from the agreed upon rate because, according to Dollar, I dropped the car off at a different location than originally stated, which is not true. I dropped the car off according to schedule about an hour before it was due. There was no employee at the drop-off site, and the instructions said to leave the keys in the car. So I did, and Dollar ripped me off by charging me over twice what I had expected to pay. After contacting Dollar, they refuse to refund me. I'm never going to them again.
5.9 Okay2021 Aug 23
The wait to speak to a representative to get my car was 1 hour.
Rated #6
Thrifty
7.8 Good (474 reviews)
1 location in San Diego Airport
Thrifty
Locations in San Diego Airport
3355 Admiral Boland Way+1 877 283 0898
Monday06:00 - 23:0000:00 - 01:00
Tuesday06:00 - 23:0000:00 - 01:00
Wednesday00:00 - 01:0006:00 - 23:00
Thursday00:00 - 01:0006:00 - 23:00
Friday00:00 - 01:0006:00 - 23:00
Saturday06:00 - 23:0000:00 - 01:00
Sunday00:00 - 01:0006:00 - 23:00
  • 8.2
  • 8
  • 7.6
  • 7.6
  • 7.7
Recent reviews
2.0 Mediocre2022 Mar 22
The pickup line was long and slow. I left my glasses in the car, and it was very difficult to reach an employee at the location to help me.
10.0 Excellent2022 Jan 13
Good rate, pick and drop off was a breeze! Car very clean and in good condition.
4.0 Okay2021 Dec 20
Stop upcharging!
2.0 Mediocre2021 Dec 15
The car that was assigned to me was not in the parking space. We (me and an employee) walked through the lot for 15 min trying to locate it. They assigned me a new car and it was also hard to find. Huge waste of time.
2.0 Mediocre2021 Dec 08
Drop off is great but the pick up was HORRIBLE. we booked through Priceline and paid in advance. When we got to the counter we had to pay AGAIN (contested) even though I showed them I had already paid THEN we had to put down a security deposit (understandable but not explained in advance). After 45 minutes of the agent trying to complete the paperwork, we finally left the counter to pick up the car. When we get the the garage and look in space marked, it’s EMPTY. Searched all over garage and head back to counter only to be told it’s in another area of the garage - nowhere near where we had been told to look. Come on Thrifty, get your act together.
10.0 Excellent2021 Oct 17
The car was an upgraded convertible (since a regular convertible was not available) and was in good shape and everything worked well. The staff were nice - we waited maybe 15-20 minutes in line and drop off was super fast and the shuttle was waiting to take us to the airport. I would definitely use Thrifty again!
1.9 Horrible2021 Oct 03
customer service rep provide misleading information ...bad battery, no refund for weeks (until now) , very poor service
10.0 Excellent2021 Sep 20
Agent upgraded me to larger vehicle, which was crucial for my trip.
1.9 Horrible2021 Aug 30
Travelers had to wait 2+ hours to get a rental. When finally going up to receive reservation, may be turned away.
3.9 Mediocre2021 Aug 20
Thrifty/Dollar's airport rental pickup line was L-O-N-G upon our arrival in San Diego. We had a long wait to pick up a car we had already reserved. Not enough people working the counters! The gal we had, though, was very patient and kind. But, even when we had already purchased third-party car insurance from Kayak, we were strongly encouraged to buy even more from Thrifty--an unexpected cost. That was irritating. Having finally gotten the paperwork done, we were sent to the car garage where it was very unclear as to what we were supposed to do! Aisles of categorized cars and so few people to ask for assistance. SO FRUSTRATING! We eventually found out we were just supposed to pick one out in our category! The Chevy Spark we picked out, though, was a great small car for the 2 of us--easy to drive, great gas mileage, could fit in tight parking spots, and great turning radius. However, the AC blower was wonky and did not work correctly all the time (and we really needed it while driving in the desert!). We really wanted properly working AC. Returning the car at J. Wayne Airport in Newport Beach was somewhat confusing, as well. We found out there were not enough people to do that job properly either--like properly checking the car for any damages. They took our paperwork and went off with it, with us not knowing if there would be any additional charges until they emailed us. Very frustrating, again. I guess the car rental companies just can't find people willing to work for them. They seem very short-handed.
Rated #7
Budget
7.7 Good (177 reviews)
1 location in San Diego Airport
Budget
Locations in San Diego Airport
3355 Admiral Boland Way+1 619 680 4949
Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
  • 8.1
  • 8.1
  • 7.7
  • 7.8
  • 7.5
Recent reviews
6.0 Good2022 May 15
Everything was organized perfectly. After some minutes of registration (it will take a bit longer for foreigners), the car was ready and prepared for departure. The car itself was clean and sufficiently filled with gas. Personnel was very friendly and supportive. Thanks a lot for the comfortable start of the journey. Cheers, du.
10.0 Excellent2022 May 15
The agent that helped me when picking up the rental car was very nice and made the rental smooth.
4.0 Okay2022 Apr 19
First time ever I received a vehicle that wasn’t cleaned very well and smelled like smoke. The sound on the radio only worked the first day and out the rest of the time. Read up on possible troubleshooting issues for Dodge Ram Rebel and appears that’s a common issue. Totally sucked not being able to listen to music
2.0 Mediocre2022 Apr 10
Seat belt bell was dinging continuously on the way out so turned around and returned. Was given a different vehicle ( wasn't clean on exterior and passenger adjustment didnt work for a long drive) but they would not give me the lost hour back on my rental time (we only needed to drive between cities for 24 hr rental)
10.0 Excellent2022 Apr 09
Processes for picking up & returning vehicle were quick & went off without any problems.
2.0 Mediocre2022 Apr 03
Needed to reach someone to amend reservation, but could not reach them during open office hours from website. Kept getting kicked to a central office that was not open. Very stressful.
2.0 Mediocre2022 Mar 30
Honestly state that debit cards are not accepted. Online it says budget accepts debit cards with a deposit, but I wasted money and time getting to a budget location only to be turned away because I didn’t have a credit card.
2.0 Mediocre2022 Mar 28
Told by 3 different Budget/Avis employees where to pick up the keys and given 3 different answers, given a car that had already been assigned, was told to go back and wait in line again to get a new car and when I said that line had 10+ people waiting and she had none, the representative (obviously angry she now had to do 60 seconds of typing on a computer) didn’t say a word except to rudely yell the number at me when I didn’t hear her the first time and asked her to repeat it.
2.0 Mediocre2022 Mar 24
they didn't let me check out a car even after making a reservation
2.0 Mediocre2022 Mar 20
At pickup, I was steered toward a different car option than the one I booked. I was also pressured into pre-purchasing fuel and was told it would be cheaper than getting gas at a gas station at the end of my trip. That was not the case. A one-day rental ended up costing me over $300.
Rated #8
Avis
7.7 Good (230 reviews)
1 location in San Diego Airport
Avis
Locations in San Diego Airport
3355 Admiral Boland Way+1 619 688 5000
Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
  • 8.1
  • 8.1
  • 7.6
  • 7.6
  • 7.5
Recent reviews
2.0 Mediocre2022 Apr 08
The pickup process could have been better
2.0 Mediocre2022 Mar 10
Rented through priceline. Received statement of an up charge of over $200? Added taxes into fees. I already paid taxes through priceline. Sounds like a class action law suit to me. Two entries should not be able to tax on one product. Now I waste hours of my time fighting with them on the phone! Never again Kayak. Thanks for nothing but hastes.
10.0 Excellent2022 Mar 09
Avis was great. Travel from the airport to the rental cars was poor
8.0 Excellent2022 Mar 01
The system in the airport of San Diego was slow
6.0 Good2022 Feb 25
not enough employees to serve customers, had to wait over 30 min to get a car, which was dirty and overpriced, over $100 a day for a Prius!!!
6.0 Good2022 Jan 09
When I picked up the car, there was no windshield wiper fluid in the car so I had to go out and buy some fluid and have a mechanic put it in. Avis reimbursed me for the cost, but they should have checked the fluid before renting me the car in the first place. Also, they didn't do a good job of cleaning the car; there was some paper and stuff left in it from the previous renter.
8.0 Excellent2022 Jan 09
staff responsible, flexible pick up time and return time
4.0 Okay2022 Jan 04
The cars were great. The tank wasn't filled when I got the first van and when I returned they were trying to charge me. The lady in the El Paso location wasn't working and she didn't change it, but they were really accommodating. Also I never agreed to a 115 insurance for the second car and so I had to pay that, which I don't remember saying yes to.
10.0 Excellent2022 Jan 02
Everithing exelent
6.0 Good2021 Dec 31
I'm Avis Preferred, and the experience could have been great. As we waited for our luggage at the airport, I got a text that our car was ready and waiting for us. The problem was that it wasn't the car I reserved, and it didn't work for our family. So, I had to wait through a line to get that problem fixed, instead of just walking straight to our car on arrival. That was the only hitch. Everything else went as planned and was very easy.
Rated #9
Sixt
7.2 Good (257 reviews)
1 location in San Diego Airport
Sixt
Locations in San Diego Airport
3355 Admiral Boland Way+1 888 749 8227
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.6
  • 7.6
  • 7.1
  • 7.1
  • 7.1
Recent reviews
2.0 Mediocre2022 May 02
Car smelled like weed, so much so that the valet at out hotel commented on it 2 days after we picked it up. It was terrible. At the drop off location the shuttle driver declared he needed to go on brake and left us there waiting for another shuttle. Car wasn’t clean and service was poor.
2.0 Mediocre2022 Apr 19
We booked a luxury car . According to the reservation we had to pay 330 at the pick up . We get there and the gentlemen at the counter tells us it’s going to be like 600 bucks . Not sure why this happened ur I took an Uber to this car rental spot and made a deposit for the reservation and the guy couldn’t even bother to look up anything else for us .
2.0 Mediocre2022 Mar 09
Actually I didn’t get the car and now I’m disputing my money back from you through my Bank of America bank because I wasn’t able to take the car so I didn’t do any brand I didn’t use the car and I want my money back They were too many problems with a man in the counter that he said he was gonna do the process to give me my money back which he hasn’t
10.0 Excellent2022 Feb 15
The agent (Alona SP) was very helpful and kind.
10.0 Excellent2022 Feb 15
Extremely clean and comfortable vehicle. I had a great experience at a very reasonable price.
2.0 Mediocre2022 Jan 12
They charged me for damage on the car that I didn't cause. There are so many reviews out there stating that this is a common scam that they run. No one reviewed the supposed damage with me at drop-off, instead I had to wait to receive the accusation via email after I had already flown out of state and couldn't contest it in person. This is a very shady business and I would strongly urge anybody not to rent from them.
2.0 Mediocre2022 Jan 11
I recently had a rental from Sixt during my trip to San Diego and LAX. The experience was SEVERELY TRAUMATIC and a DISGRACE to your company. We picked up a Chevrolet SUV on 1/5. On 1/6, while driving up the Pacific Highway, we got a flat tire. We had a difficult time getting in contact with the representative (one hung up on us), and when we were finally able to have your faulty front right tire replaced, we were told that we would have to use the spare. The lovely individual who changed the tire to the spare was the only positive part of the entire Sixt experience (and he didn’t even work for Sixt!). It was likely a pinhole that split. We were told that the spare only could be driven 50 miles, while we were 58 miles from LAX, where we were supposed to trade out the dud vehicle. WHAT WOULD HAPPEN DURING THOSE 8 ADDITIONAL MILES IF THE SPARE DID NOT HOLD?! Additionally, we were told we could not exceed 50 mph for safety reasons on the California freeway. This was my first time driving in Southern California, and to have to ride in the right lane on a 6 lane freeway for 55 miles praying that the car would be able to get back to trade in with my elderly and sickly mother in the passenger seat was ONE OF THE MOST TRAUMATIC EXPERIENCES OF OUR LIVES, full of panic, stress, fear for our safety and lives. THERE ARE NO PLACES TO PULL OVER ON A FREEWAY IF THERE IS AN ISSUE! When we returned, the girl said the tear looked like it must have spread. We were given an “UPGRADE” to a Mercedes SUV when we finally arrived back. As we pulled in to return the car, the low air pressure light went on. Now, after returning the vehicle, I received a notification via email today from SIXT that your REPLACEMENT VEHICLE that was supposed to have been upgraded also had a FAULTY FRONT RIGHT TIRE. Frankly, your company is running a SCAM for customers. WE ONLY HAD EACH VEHICLE FOR 24 HOURS! HOW COULD THERE BE AN ISSUE WITH BOTH VEHICLES, FRONT RIGHT TIRE, WITHIN THAT TIME?! Are you buying faulty front-right tires and pawning this off on customers??? This is a SAFETY HAZARD!!! CUSTOMERS WHO RENT CARS DESERVE TO BE SAFE!!! Within 48 hours of our rental experience, BOTH of your vehicles that you have us had faulty front right tires. GIVING CUSTOMERS DEFECTIVE RENTAL CARS IS A DISGUSTING PRACTICE! This ruined our trip and caused severe trauma and distress to my elderly mother and me. We demand a full refund for this experience.
6.0 Good2022 Jan 06
The price between the offered rental and the actual one was very different
10.0 Excellent2022 Jan 01
Hassan gave free upgrade when they didn’t have size vehicle we booked. Great service, great price.
2.0 Mediocre2021 Dec 31
Staff not wearing masks
Rated #10
Fox
6.4 Good (696 reviews)
1 location in San Diego Airport
Fox
Locations in San Diego Airport
3355 Admiral Boland Way+1 619 432 0620
Monday04:00 - 23:59
Tuesday04:00 - 23:59
Wednesday04:00 - 23:59
Thursday04:00 - 23:59
Friday04:00 - 23:59
Saturday04:00 - 23:59
Sunday04:00 - 23:59
  • 6.7
  • 6.7
  • 6.3
  • 6.3
  • 6.4
Recent reviews
4.0 Okay2022 May 17
Very pushy attempts to upsell at pickup (vehicle category, transponder @ 11.99 per day whether used or not, CDW insurance…). Maintenance light came on as soon as we drove it. Fox lot attendant didn’t know why. Switched to another vehicle and later noticed it had 78k miles on it! Drove OK though.
2.0 Mediocre2022 May 03
We didn't get a car, despite our reservation. We made arrangements to pick up a vehicle at 10:00 at night, when we touched down at the airport. We took the shuttle out to the rental center, and the person at the desk informed us they had no vehicle for us. The only option they could provide was a much larger vehicle at twice the cost. In a rather suspicious turn of events, a man from a competing rental company came in and gave our clerk a hug then we were shuffled off onto him. He quoted us a price that was only $50 over what we'd originally reserved. The whole thing smelled like a sleazy kickback operation, but by then it was 11:00 at night and everything else was closed. We had no choice but to accept. We ended up not doing business with Fox at all, despite our reservation a month in advance.
2.0 Mediocre2022 Apr 28
They would not honor my rental reservation. I was stuck at 10pm trying to get a rental from other companies for twice the price. I ended up having to wait for a Lyft to pick me up. Awful business practice and terrible customer service. I will never rent from them again.
2.0 Mediocre2022 Apr 28
Never got the car
4.0 Okay2022 Apr 25
My flight was delayed and they cancelled the reservation. I rebooked, but then decided not to use the service. My husband had the same thing happen with Fox the day before.
10.0 Excellent2022 Apr 23
Arrival attendant was very courteous and helpful
2.0 Mediocre2022 Apr 09
My Fox car was paid in full thru Priceline before I arrived for pick up. Once I was there to pick up the car, we were told that they needed a major credit card to hold a $300 deposit on. I only had a VISA debt and MC debt with me so I was told I could not rent from them. I imagine, that somewhere in the fine print, this Sept 2021 policy change, was explained to me but obviously, this started out our vacation on an angry and frustrating note. Priceline did refund my money and Fox was able to find us a rental car company off property that would accept my VISA debt but at a much higher price and in a much smaller, sub standard car than what I had reserved and pre paid for. Lesson learned. I will travel with a VISA card in the future. Fox was professional throughout the situation and I would rent from them in the future if the car rental price is what I am looking for.
10.0 Excellent2022 Apr 02
This was our second experience renting a car from Fox at San Diego airport. It is such a great, smooth operation with easy to access shuttle to onsite Car Rental building. The office for Fox was easy to find, easy to pick up the car, easy to return the car and get the shuttle back to the apart for our return. Car prices are high, so there’s not much that can be done about that. The employee was rather high pressure, trying to get us to pay for additional insurance coverage, and trying to get us to pre-pay a full tank of gas at much higher prices. This is also typical of most car rental companies. We stuck to our grounds, refusing both of additional insurance and pre-paid gas. Several gas stations are within a mile of the car rental place, and we paid over $1.00 less per gallon, saving us quite a bit of money. We will definitely use FOX again. HIGH RECOMMEND THEM!
8.0 Excellent2022 Mar 21
The car had a very heavy smell to cover up smoke or throw up or something. It was awful. The car was powerless and steering was terrible. Worst rental car I've ever drove.
2.0 Mediocre2022 Mar 17
They said the car I rented was unavailable, so I had to upcharge for $140 to the next level. Only one available. 7 pm at nite, no choice.I had reserved it a month ago.
Rated #11
Ace
4.3 Okay (128 reviews)
1 location in San Diego Airport
Ace
Locations in San Diego Airport
1002 West Juniper Street+1 619 323 3100
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 5.1
  • 4.9
  • 4.2
  • 4.1
  • 4.5
Recent reviews
2.0 Mediocre2022 May 09
I did this specifically for an airport pickup, and then it turns out ACE doesn’t have airport pickup, although it had said it did.
10.0 Excellent2022 Apr 10
Very nice people. However, the shuttle service was too slow and pick-up was lengthy.
2.0 Mediocre2022 Feb 01
Ace has absolutely no business being a car rental option for Kayak.
2.0 Mediocre2022 Jan 24
They are open limited hours with no after hours option so if your flight is delayed you’ll be left stranded, as I was. Not worth the cheaper price.
2.0 Mediocre2022 Jan 18
The rep up charged us and wouldn’t honor the price of the quote even though I showed her the email confirmation and itinerary. She was very rude and pushy - poor customer service. On top of not honoring the price she tried to charge us for 3 days when we only needed it for 2 days. Will never use Ace/Mex Rent A Car again.
8.0 Excellent2021 Dec 30
It was simple to reserve the car/SUV online. Down sides were, you had to take another shuttle from the regular airport shuttle to the rental place. The other down side was after leaving the rental lot, the check engine light came on (it happens). They immediately switched vehicles out without any issues (appreciate that). Maria was very helpful. Thank you. Easy rent, good experience.
6.0 Good2021 Dec 12
Actually kayak was fine. However, the car rental they suggested did not have airport shuttle, even though that was started. San Diego has restricted access to the main terminal for car companies. When you reach the RENTAL CAR CENTER, on a shuttle bus, you will find no counters for Mex or Ace. You must call them on a separate line and wait outside for THEIR shuttle. It was a little over and hour before I was on my way. This fact needs to be rectified.
6.0 Good2021 Nov 30
I paid for my rent on line when I made reservation and I was charged again when I picked up car !?
6.0 Good2021 Nov 01
Had some discussions around additional insurance, which was taken care of by Junior in a positive way.
2.0 Mediocre2021 Oct 30
Missed the pickup apparently. Then spent two hours trying to get ahold of someone. Finally gave up and rented a car from a competitor. Will n
Rated #12
MEXRENTACAR
4 Okay (269 reviews)
2 locations in San Diego Airport
MEXRENTACAR
Locations in San Diego Airport
1002 West Juniper Street+1 619 255 9094
3355 Admiral Boland Way
  • 4.8
  • 4.6
  • 3.9
  • 3.8
  • 4.2
Recent reviews
2.0 Mediocre2022 May 15
I waited at the airport for an hour. Was late to my appointment.
2.0 Mediocre2022 May 13
I was told they didn’t have a car for me. So was left without wheels that day. NOT GOOD.
2.0 Mediocre2022 May 05
Overcharged a lot. 3x what I agreed to
2.0 Mediocre2022 May 03
Did not recieve the car i booked. So never even got the car to begin with
2.0 Mediocre2022 Apr 28
I was charged even though i did not pick up the rental. The man at the front counter said i would be refunded, but i was not.
2.0 Mediocre2022 Apr 26
The car rental service with Mex is fine; not at the level of satisfaction with Hertz but everything is decent and the car was clean. But Mex made a huge mistake partnering with KAYAK and especially Priceline. In fact, KAYAK and PRICELINE CHARGED ME the rental fee but when I went to get the car at Mex, I spent two hours to figure out that, 1. THEY DIDN"T PAY Mex at all so I had to pay Mex in order to get the car and it was $30 higher per day for the rental. 2. I had to call the customer service at Priceline myself, multiple times, but nobody there could say anything useful - Mex staff and I were both on the phone, neither of us understood what the poor guy was saying - and I told them I won't double pay for the car so I need to cancel the transaction. They said ok. But they still SHAMELESSLY CHARGED ME AND DIDN'T GIVE ME REFUND YET. I AM DONE BUSINESS WITH KAYAK AND PRICELINE AND I ENCOURAGE YOU TO DO SO. THEY SCAM YOU AND LET YOU DOUBLE PAY AND NO CUSTOMER SERVICE WILL TALK WITH YOU!!!!!!!!!!!!!
2.0 Mediocre2022 Apr 26
They didn't have a car. I booked, got a confirmation, paid for an uber to the location. Got there. No car. Awful experience, plain and simple.
2.0 Mediocre2022 Apr 19
We reserved a vehicle and when we arrived there they didn’t have it available and offered another vehicle that cost 3 times as much. We ended up taking a taxi to Avis which was able to get us the vehicle we wanted close to the price point that Mex had originally offered.
2.0 Mediocre2022 Apr 16
Your office was closed and you booked me a vehicle arriving after the time you office was closed; had to pay more for a less value car!! Not happy and I've rented from your store several times;
2.0 Mediocre2022 Apr 13
I was mis-led - you are NOT on the airport - I travel with too much gear to switch buses - and now you won't refund my money - fuck you guys - I network with hundreds of traveling skydivers and attorneys - you just lost a shit ton of business - Jay Berneburg
Rated #13
Airport Van
7 Good (76 reviews)
1 location in San Diego Airport
Airport Van
Locations in San Diego Airport
904 W Grape St.+1 877 826 4680
  • 7
  • 7.1
  • 6.9
  • 6.5
  • 7.5
Recent reviews
2.0 Mediocre2020 Mar 30
Booked a van pickup 5pm and drop off at same time 2 days later. The day off, 3 hours before pickup, I get a phone call from the location telling me I need to pickup an hour early because they decide to close at 4 “today”. Of fine. “Oh and also you need to drop off before 10am in 2 days because we will be closed at 10am”. “Or you can pay an extra $60 for late drop off”. What?? Late drop off would mean I extend pass my 24h, which I’m not!! If you decide to close early how does that become my problem?? Very disappointing.
2.0 Mediocre2020 Mar 30
Booked a van for 2 days w/ 150 mile per day. Arrived at location to be told that policies “of this specific branch” have changed and are now 150 “per rental” (!!!??) Long story short it’s obvious Non sense. Worker at location didn’t show any compassion and on the phone corporate couldn’t do anything because “we are reservation center and customer center only works week days”. Customer service non existent, bummer for loyal and respectful customers like us but I guess that’s the way it goes now.
3.2 Mediocre2020 Feb 11
Van was nice.Shuttle service was terrible/non existent. Rental office is a run down shack to smells of urine.
2.0 Mediocre2020 Feb 10
I can accurately rate this—they never showed up to pick me up. I waited a half hour for the shuttle and finally had to rent another car because I had a meeting in another town. I sincerely hope they didn’t charge my credit card.
3.6 Mediocre2020 Jan 02
Poor attitude. Had to wait for an hr and dealt with screw you attitude from the front desk. The place was dirty and shady. The van was old (60k + miles) and dirty. It was conveniently near the airport so that is a plus. Most of all is the lady at the front desk who was awful.
9.6 Excellent2019 Sep 17
The staff was friendly and helpful. The drop off was super easy. We had a terrific vehicle for the cost.Didn't love that we had to go to the transit center for rentals & from there take another van (that we had to call & wait for). Also, we had to return by 2 or be charged extra to return it later to a different location (it was a Sat)- those were the only downsides to an otherwise great experience.
3.6 Mediocre2019 Aug 24
I still have not been refunded the deposit for the van rental and it has been more than 2 weeks since I returned the vehicle.
2.0 Mediocre2018 Jan 22
Polite staffThey did not have the car which I reserved. False advertisement.
2.0 Mediocre2017 Dec 06
Never rent from this placeNothing.It was a bait and switch in that I seriously doubt they even own a Corolla or similar economy car. Granted, they weren’t going to raise the price....but then the car they were trying to give me (after an interminable wait) was actually a huge dirty van...that had very significant damage from having been sideswiped. We are talking major body damage. So yeah, no thanks. Place is godawful. And they have signs everywhere about how you really need the insurance because this would cost X and that would cost Y. (Maybe take the money you earned from the sideswiping job and spend it on the needed body work?). Pretty ominous, and give everything else I’d seen of this company...but yeah, trying to drive around the city (parallel park, etc.) in a huge damaged dirty van? No thanks.
7.6 Good2017 Oct 18
Overall it was a great deal for the Van. Only we had to pay an extra $100 because we dropped it off in LA and I didn’t realize this until we made our final payment. The staff was very nice and accommodating during the pick up process. We had no problem riding the shuttle to the rental car area but it was a little confusing because the van rental is off site so we had to take another van ( which the number was there to call for a pick up) this might need to be disclosed in the advertisement.
Rated #14
Advantage
6.8 Good (99 reviews)
1 location in San Diego Airport
Advantage
Locations in San Diego Airport
3355 Admiral Borland Way+1 619 491 3151
Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
  • 6.9
  • 6.9
  • 6.6
  • 6.5
  • 7.1
Recent reviews
10.0 Excellent2020 Mar 13
it was great, I used kayak to do the reservation
10.0 Excellent2019 Jul 15
Staff was great. Very friendly and knowledgable
10.0 Excellent2019 Jul 10
Friendly staffCar had low washer fluid when I picked it up, but I’m Southern California in the summer it was not an issue at all
6.0 Good2019 Jun 04
I had to get an ez pass type automatic toll payment in the middle of the trip all I had to do was call to Activate, it was pretty easyThis Rental place was just average just like any other airport rental plane
10.0 Excellent2019 May 29
Staff was great Dodge caravan was as advertised I had 6 big adults and baggage and we all fit
5.2 Okay2019 Apr 14
PriceThe 1st car was a lemon and had to be returned. It shook violently at 50mph. The check in agent was not very nice and tried to upsell me from my current midsize car. I will not use them again when we come back to San Diego.
6.0 Good2019 Mar 27
Check in agent didn’t know the vehicles well - he told me I could upgrade to a van with TVs inside for a certain price. Got outside to the cars and there were no vans with TVs, we got a crappy Chrysler van with zero extra features
2.0 Mediocre2019 Mar 11
That I actually got a carWhen I arrived they had no more cars available for me. So I was forced to upgrade to a suburban. I don't understand what had happened
5.2 Okay2019 Feb 03
Very little, priced according to the service and vehicle I received.Everything from having the vehicle type I selected, to speed of checkout, had to return to airport to get correct vehicle for my trip necessities. Vehicle was dirty, although it had been run through the wash.
10.0 Excellent2019 Feb 02
Very friendly, great customer service and rep explained everything we would recieve with the rental.Knowing ahead of time there would be a $200 security deposit and no cash option.
Rated #15
E-Z Rent-A-Car
6.3 Good (92 reviews)
1 location in San Diego Airport
E-Z Rent-A-Car
Locations in San Diego Airport
3355 Admiral Borland Way+1 619 326 4285
Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
  • 6.4
  • 6.6
  • 6.1
  • 6
  • 6.4
Recent reviews
6.8 Good2019 Oct 05
"Upgraded" us to a minivan, which I had no use for and made parking slightly less convenient. Not much to praise. Obviously you go with these folks (or equivalent) because of cost.Pleasant enough agent. Tried to up-sell on the pre-paid fuel but the "convenience" would have added $20 to the bill ... and I'm here because spending money on rental cars is not a form of entertainment. Just keep expectations low and you'll be fine.
4.0 Okay2019 Aug 17
It got us where we wanted to go.It was a 2014 diesel. The charger for the phone didn't work. Staff tried to talk us into a larger vehicle, getting their insurance instead of what I got online and convinced us to purchase a 4 day toll device by telling us there were tolls where we were traveling. There weren't.
3.6 Mediocre2019 Apr 10
EZ car counter clerk try really hard to sell options which you don’t needand he never explain about additional fees, EZ car added hidden fees.Counter clerk has to explain all fees and charges up front.
6.4 Good2019 Feb 22
Pricing
3.2 Mediocre2019 Feb 16
Check-in countee was unhelpful and a little rude. Told me I wasn't allowed to take toll roads, and didn't explain.
2.0 Mediocre2018 Nov 23
Unscrupulous and terrible. Avoid at all costs.Nothing to likeTrying to sell me stuff I don’t need. Didn’t have a car in the class I booked. Lied to me about being able to cancel the charge and give me proof of cancellation Heard them selling unneeded add ins to other customers who also got annoyed Unhelpful and unprofessional
2.8 Mediocre2018 Nov 09
Once and never againBasically nothingCar I had contracted for was not available, offered me a minivan instead, not interested, was traveling by myself and wanted fuel economy. Agent said that I could return the next day to swap out for something more appropriate, but, due to my schedule, it would have taken me a whole day's drive to come back for the swamp...As an alternative, I asked if I could swap cars in Phoenix, which would have fit my itinerary better, was told there would be an upcharge for such. Else wanted to upcharge me for a more desirable model, I declined. Stood my ground, eventually, an economy type car was returned and assigned to me. It was noisy, lacked cruise control, a/c was very weak, as in "no fun to drive". To make up for the inconvenience, I was told I would be given a discount from my original intermediate type car reservation, however, that did not happen, they just hit my credit card with the full charge for the larger vehicle I never go to drive. When returning the car, their station was closed, with zero indication as to when they would open in the a.m. like was posted on their competitor's return stations. When I tried to return the car to their Phoenix location, I was told it was impossible to drop the car off there even though their San Diego agent had told me I could do so if willing to pay a penalty for doing so - basically one of their agents lied, no idea which one. All in all a lousy experience, since I now have to file a complaint to get them to correct the charge to my credit card account.
2.0 Mediocre2018 Oct 29
Don’t trust E-Z ot Advantage, they overbook and cancel on youThey cancelled my reservation without informing me or expedia and had no explanation whatsoever except that they didnt have any more cars. Will never use them again no matter how cheap
4.0 Okay2018 Oct 19
Car was not cleaned out when I received it. There was trash under the seats, some wrappers in the trunk and side doors. It was evening when I picked up so I didn't notice until the next morning. The car smelled faintly of stale food, so they clearly did a poor job cleaning overall. The customer service was rude and impatient. At least the pick-up and drop off had reasonable efficiency.
9.6 Excellent2018 Oct 12
Stained rear seat, inside of windows & windshield needed to be cleaned.
Rated #16
Pacific
6.2 Good (66 reviews)
1 location in San Diego Airport
Pacific
Locations in San Diego Airport
2100 Kettner Blvd619-233-3366
  • 6.2
  • 6.3
  • 6.1
  • 6.1
  • 6.4
Recent reviews
2.0 Mediocre2016 May 01
False advertising and hidden fees!The company advertises unlimited mileage, however the rentals have major mileage restrictions. Rentals can only be driven locally and the rate is $.99/mile after 200 miles.
8.8 Excellent2016 Apr 30
They were very friendly and helpful.
2.0 Mediocre2016 Apr 30
The car from hellNothingGoing some where else
8.4 Excellent2016 Apr 25
Very good customer service!It was off site of the rest of the car rental companies
2.0 Mediocre2016 Apr 25
Over-priced and dishonestPacific charged me twice as much as they estimated on Kayak. If that had been the extent of it, I may have left it alone. The day after I returned my car, however, the manager called to tell me that there is a "new scratch" on the front bumper. The car they rented to me was already scratched up, so I assumed he had gotten something confused and I could simply send the pictures I had snapped of the car before driving away from the lot. He sent me pictures of a car I'm not convinced is the car I rented, with a big scratch in the bumper, and asked that I have my lawyer call him. I have never felt so mistreated by a company. I'm certain that I had nothing to do with a scratch in the car I rented, and after consulting Yelp I noticed that Pacific has pulled this same stunt with at least one other customer. Do yourself a favor and stay far away.
6.4 Good2016 Apr 24
AverageNot busy. Car was there, ready to go.Car was old and had a lot of miles. It sounded as if it needed a tune up. Car had lots of scratches and dings. Didn't like that I had to catch a bus from the airport, a rental car center, then take another van to their rental place- added another layer of traveling around and loading/ unloading.
2.0 Mediocre2016 Apr 18
Everything suckedFirstly they charged me additional $30 to add another driver. In addition the car sucked. They said ford fusion or similar so I wanted to rent Fusion but there is no choice. They did not even have the Fusion. Every car is too old.
10.0 Excellent2016 Apr 18
Fast, convenient, not long and drawn out with pressure sales to purchase all the extras like gas, insurance, etcNot located at the main car rental terminal but they came there right away to pick me up.
4.4 Okay2016 Apr 13
Basic and budgetNo line at checkout or check in.Very basic vehicles past the end of their life as rental cars. The checkout sheet was a farce: Marked up everywhere, and I would have had a hard time finding an unused place to put a dent in the car.
2.0 Mediocre2016 Apr 12
the worstnothingWhen we got to the place we were being helped by a woman and she was going through all the information and everything was fine. then about 2 min in another man comes out and says "this is only for local, this is only for local." we were like ok and kept going. then the man starts to talk over the lady that is helping us and eventually kicks the lady off of the computer and takes over. The man ask if all I have is a debit card and I tell him yes. He then says there is a $600 deposit. Let me say that again a 2-day rental at $38 and he wanted a $600 deposit. Now my mom who was with me used to work at Hertz car rental down the street and knows the industry. I am in school studying to be a lawyer. I asked the man to show me ANYWHERE ON MY CONFIRMATION EMAIL OR ANY LINK WHERE THERE IS A $600 DEPOSIT. He could not show me anything anywhere. I hold his company Pacific and your company as well responsible for doing business with a company of this sorts. I hope that my treatment was not because of my skin color, but I still do not know why this man had to insert himself into my transaction in the first place, and he could not show me anything in writing in regards to a $600 deposit.
Rated #17
Silvercar
9.6 Excellent (5 reviews)
1 location in San Diego Airport
Silvercar
Locations in San Diego Airport
2548 Kettner Blvd+1 855 359 2227
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 10
  • 9.6
  • 9.6
  • 8.8
  • 9.6
Recent reviews
10.0 Excellent2021 Feb 23
Great being able to select the exact car you want for a rental.Feel financially taken advantage for wanting a luxury specific car rather than a general “luxury category” rental.
10.0 Excellent2019 Dec 29
Staff very friendly, pick up drop off was very smooth and easy
Rated #18
National
8.8 Excellent (28 reviews)
1 location in San Diego Airport
National
Locations in San Diego Airport
3355 Admiral Boland Way+1 833 763 1740
Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
  • 9.1
  • 9.2
  • 8.7
  • 9
  • 8.5
Recent reviews
10.0 Excellent2022 Apr 01
Easy booking, great customer service and easy return at the airport
8.0 Excellent2022 Mar 22
I just say thank you
10.0 Excellent2021 Dec 30
The car was brand new. Getting and returning the car was a breeze. It was great.
2.0 Mediocre2021 Jul 03
My rental car was dead at noon June 15, 2021 on our way from San Diego to Yosemite National Park. We contacted National roadside assistance and they couldn't do anything to help. We had to be in the middle of nowhere under the heat of 100F. After 7 hours stranded, the tow truck came at 7:30 pm to tow the car and left our luggage on the street. The taxi came at 7:45pm to take us to the rental car office, but the office was closed at 5:00pm. Taxi only offered to take us to the nearby hotel and it had to be under our own expense. I couldn't stay at the nearby hotel because I already sent my under age children to the campsite close to the Yosemite National Park with a group of friends when the car broke down. I had to pay my friend to come back from campsite to car broke down location to pick us up and took us to the campsite while the Taxi denied to take us because it was too far. We had to spend $200 to cover that pick up. The road side assistance had confirmed that their agent at the airport close to the Yosemite NP had a reserve replacement car for us, but when we came to pick up the car. They had no car available; We had to call RSA and stayed on the phone with them hours and hours, I was stranded at the airport from 9:00 am to 3:45 pm on June 16, 2021 talked to a whole bunch of different people to end up with the smaller SUV that didn’t have enough room for everybody in my family and the luggage. Half of my family had to split with other cars within our group of friends. The rental car has ruined my family vacation. We had lost 2 vacation days. Instead of enjoying nature, we have been stranded on the road or the rental car office. We had lost our park’s fee and the campsite’s fee for nothing; the stress of dealing with the Roadside assistant customer service that won’t be able to help much drove us crazy. On the top of those issues, I have been charged almost $54 for the gas on the Buick Enclave and they didn’t give me the credit for the gas left on the Infiniti QX80 when the car was dead and it still had more than ½ tank of gas. With all of those issues National only give me credit of $199. I was so frustrated with National. I will never rent from National or deal with Kayak again. The worst customer service that I have ever deal with.
10.0 Excellent2021 Jun 05
I love it
8.8 Excellent2020 Aug 31
staff was very friendlyeverything was great but did not receive a truck with a full tank. the dial gauge on the dashboard showed the nail as full but the digital fuel gauge showed fewer miles than how I returned it. I explained this to the rental agent but he just blew me off.
8.0 Excellent2018 Mar 30
More guidance would have been niceNice car. Worked well. Pick up and drop off were mostly smoothI payed for a Sante Fe but got a Tuscon because I didn't immediately notice the difference. It worked out fine, but the Sante Fe is superior from what I learned.
4.0 Okay2018 Mar 20
We picked out our car, installed a car seat and packed it up. We were then told that National was going to sell the car so we needed to pick out a different one. Not what we wanted to hear after a long day of travel.
10.0 Excellent2017 Dec 09
Fast, Professional, Efficient, Awesome CarThe counter personnel were well-dressed, competent, and treated me like I was their only customer.Nothing to dislike...
6.0 Good2017 Jun 29
Direct car pickup at the carThe quality of the car was below national standard
Rated #19
GREEN MOTION
8.6 Excellent (15 reviews)
1 location in San Diego Airport
GREEN MOTION
Locations in San Diego Airport
3355 Admiral Boland Way1 877-247-3362
  • 8.5
  • 8.2
  • 8.5
  • 8.8
  • 9.2
Recent reviews
4.0 Okay2017 Nov 07
The first car we were given had some type of mechanical problems. I wouldn't go more that 20 mph up a hill. This car was replaced with another car of the same type but older, with less features. We made due.
4.4 Okay2017 Oct 17
WOULD NOT USE GREEN MOTION AGAINCar was not what the Kayak
10.0 Excellent2017 Sep 23
easy access to the car! LOVE my SMART CAR!!!!
9.6 Excellent2017 Sep 18
Quick pick up / drop off--aggressive on selling upgrade/insurancefast pick up/drop off. 24 hour shuttle service to and from airport because all rental company is housed at same location (San Diego Airport)Service agent at pickup counter was too aggressive in pushing additional insurance. Know what your personal policy covers and be firm that you do NOT want any extras (if that is the case)
7.2 Good2017 Sep 18
Pretty goodRelatively quick pickup and processing, car was in good condition and performed well. Associate at the desk was professional and friendly. Car was newer model Hyundai.First, got charged an extra fee for extending the rental that was not mentioned even though I had explicitly asked in advance. Required proof of insurance at check-in, which I've never had requested before.
10.0 Excellent2017 Sep 09
Inexpensive.The "rental car insurance" ads lead me to buy insurance while I was online reserving a car. What I didin't know -- Even with the reading of the clauses which are difficult to understand -- was that my own car insurance company would be the one I'd contact first before this one kicked in. (According to the clerk at Green Motion.) So I ended up buying the one offered by Green Motion, and wasted money on Allianz.
7.2 Good2017 Sep 01
Price was greatThe "Smart" car was a joke!
Rated #20
Europcar
2 Mediocre (1 review)
1 location in San Diego Airport
Europcar
Locations in San Diego Airport
Please Go To Fox Counter+1 619 432 0620
  • 4
  • 2
  • 2
  • 2
  • 2
Recent reviews
ADDCAR RENTAL
2 locations in San Diego Airport
ADDCAR RENTAL
Locations in San Diego Airport
1516 W Redwood St 100
3355 Admiral Boland Way+1 855 313 9431
Recent reviews
United Auto Rental
2 locations in San Diego Airport
United Auto Rental
Locations in San Diego Airport
1516 W Redwood #100+1 619 688 1800
3355 Admiral Boland Way+1 855 313 9431
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1st Van Rental
1 location in San Diego Airport
1st Van Rental
Locations in San Diego Airport
3225 North Harbor Dr.+1 858 333 7775
Recent reviews
A Plus Car & Truck
1 location in San Diego Airport
A Plus Car & Truck
Locations in San Diego Airport
2008 India Street+1 619 233 8300
Recent reviews
Advance Car And Truck Rental
1 location in San Diego Airport
Advance Car And Truck Rental
Locations in San Diego Airport
3355 Admiral Boland Way, San Diego, San Diego County, California+1 619 326 4285
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All Star Rent a Van
1 location in San Diego Airport
All Star Rent a Van
Locations in San Diego Airport
3338 kettner blvd+1 866 925 8695
Recent reviews
Atwest
1 location in San Diego Airport
Atwest
Locations in San Diego Airport
3260 1/2 Rosecrans St+1 619 223 2343
Recent reviews
Avr
1 location in San Diego Airport
Avr
Locations in San Diego Airport
San Diego Airport
Recent reviews
Easirent
1 location in San Diego Airport
Easirent
Locations in San Diego Airport
San Diego International Airport
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Recent reviews
EZ Van
1 location in San Diego Airport
EZ Van
Locations in San Diego Airport
3225 North Harbor Dr+1 760 846 6223
Recent reviews
Flight Car
1 location in San Diego Airport
Flight Car
Locations in San Diego Airport
San Diego airport+1 844 742 5870
Recent reviews
Goldcar Rental SP
1 location in San Diego Airport
Goldcar Rental SP
Locations in San Diego Airport
3355 Admiral Boland Way San Diego Ca+1 619 432 0620
Recent reviews
keddy by Europcar
1 location in San Diego Airport
keddy by Europcar
Locations in San Diego Airport
San Diego Airport
Recent reviews
MAGGIORE
1 location in San Diego Airport
MAGGIORE
Locations in San Diego Airport
San Diego airport+1 619 296 4966
Recent reviews
Midway
1 location in San Diego Airport
Midway
Locations in San Diego Airport
3355, Admiral Boland Way
Recent reviews
Orange County Van Rental
1 location in San Diego Airport
Orange County Van Rental
Locations in San Diego Airport
225 North Harbor Drive+1 888 452 8267
Recent reviews
Pacific Rent A Car
1 location in San Diego Airport
Pacific Rent A Car
Locations in San Diego Airport
2100 Kettner Blvd+1 619 233 3366
Recent reviews
Priceless
1 location in San Diego Airport
Priceless
Locations in San Diego Airport
1858 San Diego Ave619-752-1967
Recent reviews
Rent Car For Less
1 location in San Diego Airport
Rent Car For Less
Locations in San Diego Airport
3355 Admiral Boland Way+1 877 247 3362
Recent reviews
Rent-4-Less
1 location in San Diego Airport
Rent-4-Less
Locations in San Diego Airport
2305 Pacific Hwy(619) 260 0340
Recent reviews
Rhodium
1 location in San Diego Airport
Rhodium
Locations in San Diego Airport
San Diego Airport. On-airport. 3355 Admiral Boland Way+1 619 432 0620
Monday04:00 - 23:59
Tuesday04:00 - 23:59
Wednesday04:00 - 23:59
Thursday04:00 - 23:59
Friday04:00 - 23:59
Saturday04:00 - 23:59
Sunday04:00 - 23:59
Recent reviews
San Diego Rental Auto
1 location in San Diego Airport
San Diego Rental Auto
Locations in San Diego Airport
3430 Hancock St San Diego, CA+1 619 655 9327
Recent reviews
Sunnycars
1 location in San Diego Airport
Sunnycars
Locations in San Diego Airport
3355 Admiral Boland Way
Recent reviews
Super Easy Car Rental
1 location in San Diego Airport
Super Easy Car Rental
Locations in San Diego Airport
1021 West Maple Street+1 619 243 0249
Recent reviews
U-Save
1 location in San Diego Airport
U-Save
Locations in San Diego Airport
1025 W Laurel St+1 424 295 0587
Recent reviews
Zeeba Rent-A-Van
1 location in San Diego Airport
Zeeba Rent-A-Van
Locations in San Diego Airport
800 Grand Avenue+1 800 940 9332
Recent reviews
5474 travelers who rented a car in San Diego Airport gave the car agency they used an average rating of 6.8

Car rental locations at San Diego Airport

Go to map view

Good to know

Most popular agency

MEXRENTACAR

Most popular car type

Economy

Average price

₪158/day

Good deal

₪140/day

Top tips for renting a car at San Diego Airport

  • If you’re looking for car hire at San Diego Airport, you’ll be pleased to learn that it’s really straightforward to find the car hire companies based at the airport. Once you’re through customs and passport control and you’ve collected your baggage, follow the Transportation Plaza signs in the Arrivals Hall. All car hire companies are based at the Car Rental Centre, which is around 3 miles from the airport terminal, and takes about 10min to drive. There is a dedicated shuttle service run by each company, that regularly departs the terminal and operates 24h a day.
  • San Diego Airport car hire is a great way to travel around the city, Southern California and even driving into Mexico if you’re looking to be extra adventurous. There are many advantages that hiring a car has over relying on public transportation. Though public buses and trains are reliable from the airport, getting into the city can be simple, but the city is also very drivable, and most tourists prefer to hire a car than to depend on bus schedules. You’ll save time and have a sense of more freedom and control with your hands at the wheel. If you do want to drive over the border to Mexico, then you will need to agree to additional insurance as part of your rental agreement. To be sure, check directly with your car hire company.
  • Getting to and from San Diego Airport by car is convenient and quick, especially as there is a huge network of highways linking the city, the airport, and surrounding areas. Downtown San Diego is only 10min away, less than 3 miles in distance. Once you’ve collected your vehicle turn onto Admiral Boland Way, connecting with Kettner Boulevard, onto the I-5S and finally Fourth Avenue and you’ll be in the heart of the city in next to no time. You can even reach Tijuana in Mexico within 40min via the I-5S highway, and if you want to drive along the Californian coast taking in the beaches along the way, just take the I-5N. Options in this region are almost endless.
  • With car hire at San Diego Airport, make sure you know the operating hours of your chose car hire company, it’s very important as this may affect the time in which you need to return your vehicle. Some companies based at the Car Rental Centre close between 21:00-24:00, whilst others are open for 24h. When you’re booking your car hire, check the returns policy regarding time and drop-off points, as it may differ from the collection point. You can check out car hire deals through KAYAK and you’ll see which companies will include an out-of-hours fee as part of their deal.
  • 25% of our users found rental cars at San Diego Airport for ₪144 or less
  • Book your rental car at San Diego Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at San Diego Airport