8.0
Initial vehicle assigned was not conducive to a bedroom with two bad knees, and a wife with a bad hip to climb into such a large vehicleReviewed 2023 Oct 08
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2.0
We were charged twice for the rental over what we agreed when I made the reservation.Reviewed 2023 Sep 28
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2.0
Ordered a Focus or similiar. Got a 4 wheel drive truck. Shortly after leaving the lot, the needs maintenance light came on. Took it back to lot and said it was fine and had no other car available for me. Poor service on all accounts. I really didn't want to drive a car from Palm Springs to LA with the needs maintanence light on the whole time.Reviewed 2022 Oct 12
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4.0
Pros:No one was friendlyCons:You need to answer from direct facilityReviewed 2021 May 25
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2.0
Cons:The front passenger seat belt was cut in half. There was a crack in the windshield and paint damage to car. Really a safety concern overall.Reviewed 2021 May 19
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2.0
Pros:location at airport, cheaper off airport no info how to get to off airport siteCons:need more staff on check-in,long wait,gas tank not full, filled tank on turn in and was charged for not full tankReviewed 2021 May 15
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2.0
Cons:The man charged me twice as much abd gave me a huge can. He also gave me someone else’s vehicle! It was corrected when we tried to turn in the vehicleReviewed 2021 May 02
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4.0
Cons:There is no drop off after hours and we were not told that beforehand. We had to call the 800 number and make arrangements to drop off the car at the airport for an additional fee. Also the car was not clean when we picked it up.Reviewed 2021 Apr 26
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4.0
Cons:Had to Uber to an offsite location and didn’t get the SUV I reserved. Ended up with a mini van—charming.Reviewed 2021 Apr 26
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8.0
Cons:Can’t get anyone on the phone directly, but friendly and helpful in person. No hassles, in and out quick!Reviewed 2021 Apr 16
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2.0
Pros:They rep was friendly and respectfulCons:When I arrive they didn’t have any cars available which made me cancel my trip :(Reviewed 2021 Apr 11
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2.0
Pros:When I finally got the car it was goodCons:My car was not available when I arrived. In fact the lot was closed when we arrived leaving us without a vehicle. Very very very frustrating.Reviewed 2021 Apr 10
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