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10.0
Everything was greatReviewed 2023 Sep 17
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8.0
We booked a vehicle to seat 7 people plus accommodate 4-5 pieces of luggage. At best it could seat 6 and luggage space extremely limited. The vehicle could have been cleaner inside. The attendant at the counter was very good in Palm Springs. Drop off was easy.Reviewed 2023 May 03
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8.0
Drop off was great Pick up was terrible No cars available even though we had a reservationReviewed 2023 Apr 05
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2.0
A large amount of unreasonable and undeclared surcharges. Would never rent again with Thrifty.Reviewed 2023 Mar 16
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8.0
Pick up at PSP was a disaster. Long lines / wait for our vehicle. 1 hour +Reviewed 2023 Feb 15
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10.0
Everything was perfect. This time.Reviewed 2022 Oct 03
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10.0
Line up at the counter was long, but three attendants processed people quickly. Drop off was easy and done efficiently. I was told I would be emailed my receipt.Reviewed 2022 May 14
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2.0
Poor service, 25 people on line to get their car and only 2 working, waited over and hour for the carReviewed 2021 Dec 08
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8.0
Car had no GPS, was higher mileage and somewhat tired. Rode well, good on fuel. Size worked out well.Reviewed 2021 Dec 01
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6.0
Pros:Staff was friendly when picking up the car.Cons:The "SUV" was a modest sedan with a hatch-back. Thrifty "support" is very poor, as I needed to consider a change to my reservation and they were not helpful. Additionally, it was difficult to understand the person on the phone. I would not recommend using Thrifty for car rentals.Reviewed 2021 Jun 28
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2.8
Pros:The staff was ok but your policy lies.Cons:Keep it real when it says a rule in the policy they should stick to itReviewed 2020 Oct 05
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2.0
Pros:Nothing. Your information was inaccurate. Was not able to take the car promised to me for not having a major credit care. Then was charged 10 dollars for penalty fee. Incredibly disappointed in customer service and buisness practices. I will never use your services again.Cons:Not charging me 10 dollars on a promise of a vehicle you couldnt provide me with.Reviewed 2020 Mar 14
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