Guest reviews
Overall rating
8.7
Excellent
Based on 296 reviews
Cleanliness
8.9
Comfort
8.8
Pick-up/Drop-off
8.6
Value for money
8.7
Skip to main content
More
Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
84
17
13
3
10
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
-
7.2
Pros: The car was an upgrade from what I reserved due to unavailability, and it was a nice car.
Cons: Someone had smoked in the car and it needs to be cleaned better.
review from
-
10.0
Pros: Car was clean, process was easy.
review from
-
2.0
Pros: Alamo didn’t honor my rental agreement. They were out of cars I had to get a cab- call the next day- they wouldn’t book me a car for my original agreement- I had to rebook for more $$$ and one less day.
review from
-
5.2
Pros: Car was relatively clean. Drop off fine.
Cons: Waited in line 50 minutes for pick up. Reserved a mid-size SUV but ended up with a compact. They only had a few cars to choose from by the time we got to the front of the line - Small compact, 15-passenger van, or a Camaro. Price was not adjusted for smaller vehicle. Line was disorganized and could have been more efficient if staff paid attention to how people were lining up.
review from
-
10.0
Pros: The car I got matched very closely the car model that was advertised. Price was pretty good.
Cons: Yes, I'm always in need of improved pricing as a regular customer
review from
-
9.2
Pros: Staff was super friendly, process was quick. Best price.
Cons: Our rental reeked of pot. Asked for a different vehicle and none was available.
review from
-
2.0
Pros: Not at all. They had my reservation but they did not have a car and they had no car for me and may no effort and could not find a car for me
Cons: They could’ve had a car for the car I reserved! I was left high and dry!
review from
-
9.2
Pros: Vehicle was very clean.
Cons: Instruction for unattended drop off.
review from
-
6.8
Pros: Our flight arrived 15 minutes before midnight at Palm Springs International airport but the Alamo kiosk was already closed. Luckily enough we stayed in Palm Springs for two nights and were able to pick up the car next day. Kiosks of all other companies were open.
Cons: Close your locations later
review from
-
10.0
Pros: Super fast, friendly, helpful! Infinitely better than my last experience renting through Hertz. I’ll use both Kayak and Alamo in the future
review from
-
10.0
Pros: Yes
Cons: Nothing
review from
-
10.0
Pros: Yes, it was a good experience all around
Cons: It was all great!
review from
Where can I find Alamo car rentals in Palm Springs?
Top tips for renting a car from Alamo in Palm Springs
- Compact rental cars from Alamo in Palm Springs are around 5% cheaper than other car types, on average
FAQs about renting a car from Alamo in Palm Springs
What is the most popular rental car from Alamo in Palm Springs?
How many car rental locations does Alamo have in Palm Springs?
Does Alamo have a car rental location at the airport: Palm Springs airport (PSP)?
Does Alamo offer shuttle or airport pick-up services from Palm Springs airport (PSP)?
Cars
Car rentals in the United States
Car rentals in California
Car rentals in Palm Springs
Palm Springs Alamo car rentals