Cons: Long lines to pick up car
Pros: Pickup went smoothly. After hours drop off as well. Enterprise staff also managed to find a hat I'd left in the vehicle and arrange for it to be returned to me.
Cons: Not clear that location was not at airport and was not even open when we landed. And wouldn’t reopen until Monday. Closed on Sunday.
Cons: The pick up is not at the airport and we had to walk a mile with almost no sidewalks. You should not rent at off airport sites unless it is specifically stated. Plus, they would not shuttle us. It was dangerous walking in the street to get there. If someone got hurt you could be liable
Cons: Nobody at the location I rented from would answer the phone - for 2 days in a row I tried reaching them. The front office staff seemed professional but the employees cleaning and pulling up the cars did not look or act professional. For example, someone who just got their rental came back in with a used water bottle left in the car, and the employees laughed about it after the customer walked back out. There should also be a service or ability to be dropped off or picked up at airport when renting, since about a one mile walk.
Pros: The man that check me in was friendly and somewhat helpful.
Cons: Had a number of issues with the rental process. One, the rental location was off-site from the airport. Two, I was provided an economy car in spite of the premium car I confirmed through my reservation. Three, not a single employee was on-site during my drop-off aka sleeping on the job.
Pros: Nothing. We never got our rental. They closed at noon but no one told us that when we booked.
Cons: If I did a little research and saw how many complaints there already were with Pricelinr. Horrible customer service. Refused to help me and blamed me for everything
Cons: The price I agreed to was $194. Once I returned the car the price per day had increased and I was charged $320 with zero explanation as to why the daily rate has gone up.
Cons: Cars oversold. Did not receive car despite two separate reservations
Pros: Staff Top Notch at this location!!!!!
Pros: The location is NOT AT THE AIRPORT. it is very confusing because I asked to book at the airport. it was a $10 cab-ride away.
Cons: When trying to book a car rental at the airport, Kayak should ONLY show agencies at the airport.
Cons: The place could have been open
Compact (Jeep Renegade or similar) is the most frequently booked rental car type from Enterprise in Palm Springs.
Enterprise has 2 rental locations in Palm Springs. Take a look at our Enterprise rental location map to find the best rental cars near you.