When I searched for the vehicle, I specifically put in Palm Springs Airport because we had a Turo dropping us off. I cancelled first class flight tickets on Saturday and booked a large capacity van to drive from Palm Desert to Scottsdale due to a change of plans and needing a large vehicle. I waited 45 minutes in line for my turn, only to be told I was at the wrong location "the other one is better for you, less in taxes, not an hour wait for a vehicle, and it's only 3 min away, you can take an uber or a taxi" this was at around 2:25pm - so I ubered to the other location. As I arrived at the other location, a lady peeked out and said "we're closed!", as I told her that I was at her other location and they sent me there, she replied "ya well we tried to call you and we got voicemail." by this time it was 2:35pm -10 minutes after I left the other location. I asked if I could still get the car I rented, and she said "oh we have your car, but we're closed, we're going home, I only said something so you wouldn't be stuck here by your uber, I was trying to be nice." I Uber back to the other location, and that gal said she only had sedans and small SUVs (I rented a large capacity van) but it'd be an hour wait. I asked if I could have the van sitting at the other location, and she said they didn't share inventory. I visited the other counters, they were all sold out. I called other vendors, and they were closed by now and not open on Sundays. I ended up renting a u-haul, paying 4x the amount and driving back. I will not only not use Enterprise Rent-A-Car again, as their processes, training, and systems are flawed, but I will question my use of Kayak as since they are a third party, they could not assist me either.Reviewed 2024 Oct 21
review from
10.0
Great people and car! Sometimes, I’m not 100% sure what I’m getting because everything is paperless now.Reviewed 2024 Aug 23
review from
10.0
I am very surprised and satisfied with the servis and the car. Everything was very professional and I will recommend to everyone to use Enterprise Rent a Car from now on.Reviewed 2024 Mar 26
review from
8.0
The address is misleading as the office located on Airport Drive but the office is about half a mile or so from the actual airport, and there is no shuttle. It wasn’t a big deal for me, but might be for some. Once I arrived the staff was friendly, efficient, and courteous. The prices were good.Reviewed 2024 Mar 16
review from
2.0
No shuttle, should be clearly mentioned to is is off site location and no shuttle available- before booking.Reviewed 2024 Mar 15
review from
10.0
Outstanding customer service! Maria was super nice, personable and professional. I was visiting from out of town. At drop off I asked about an Uber cost and she gracefully offered to arrange a ride back to my rental 5 miles away. Brook drove me back. She was too was very sweet and a pleasure to talk with on the ride. Best experience with a rental Company.Reviewed 2024 Mar 12
review from
2.0
The time to pick up defaults to noon which is when they close. I would have gone I. Earlier had I know but that was the time it said I was supposed to pick up my car. Luckily I got there at 1157 but I saw multiple people get turned down for cars they already reserved at 1202 because they were “closed” at noon. The employee and manager who were there could have easily waited the ten minutes it takes to get a car but decided to leave their customers agendas without renting the car they had already reservedReviewed 2024 Feb 26
review from
10.0
Wonderful and helpful team of employees. The venue was clean and we were offered cold water after stepping in from the heat of Papm Springs! The vehicle was clean and we had no issues for our 5 day stay.Reviewed 2024 Feb 06
review from
10.0
I enjoyed the staff for a few reasons mainly being their hard work and friendliness. I believe I worked mostly with a someone named Maria she was very helpful as well and able to make the process easy. I flew in from overseas right before hand, so I did not have my American SIM in which could not get automated texts messages which caused some hiccups. Having a person assist me was great. Also email confirmations may help as well I may have missed seeing an email alerting me of my canceled rental, but I have not seen it searching my history. Overall I enjoyed the personal help the staff offered they were extremely knowledgeable in their jobs which made everything go by smoother.Reviewed 2024 Jan 30
review from
2.0
Limited hours. Could not pick up vehicle when needed it. Had to cancel and find a other company.Reviewed 2024 Jan 21
review from
10.0
Always a great experience. My favorite company to rent from. Thank you!Reviewed 2024 Jan 18
review from
2.0
Horrible customer service. They contacted me 30 minutes before I was to pick up my vehicle stating they don't carry Vans at that location. Interesting because they took the reservation! Furthermore, they didn't even offer to help locate a vehicle at another location, they said I had to call the tollfree number or look online. After being a loyal Enterprise customer, I would be hard pressed to ever do business with them again.Reviewed 2024 Jan 18
Top tips for renting a car from Enterprise Rent-A-Car in Palm Springs
Something to consider when you book Enterprise Rent-A-Car car rentals in Palm Springs is the type of car that will fit your trip perfectly. Palm Springs is famous for its sunny, warm weather, making it an ideal location for a convertible car. Renting a convertible allows you to enjoy the beautiful scenery and pleasant climate to the fullest. For a more upscale and stylish experience, consider renting a luxury or exotic car. It can add a touch of luxury and sophistication to your Palm Springs visit.
Enterprise offers the Enterprise Plus loyalty program as an attractive choice for individuals who book Enterprise Rent-A-Car car rentals in Palm Springs. This program enables members to accumulate points for each eligible rental completed at Enterprise locations worldwide. These accrued points can be redeemed for free rental days, offering flexibility in your travel arrangements without blackout date restrictions. Additionally, Enterprise Plus points are generally usable for earning and redeeming rewards at participating Enterprise locations across the globe, ensuring that you can make the most of your rewards regardless of your travel destination.
Something that renters often forget when they book Enterprise Rent-A-Car car rentals in Palm Springs is that Enterprise typically offers a range of add-ons and extras. Enterprise provides child safety seats for various age groups, including infant seats, toddler seats, and booster seats, ensuring the safety of young passengers. Enterprise offers the option to prepay for a full tank of fuel at the time of rental. Enterprise provides various options for toll passes, such as PlatePass, which allows you to pay tolls electronically for convenience when traveling in areas with electronic toll collection.
You can generally drive an Enterprise rental car from Palm Springs into another state within the United States. It's essential to inform Enterprise of your travel plans, especially if you intend to drop off the rental car in a different state. There may be additional fees or drop-off charges associated with one-way rentals, especially when returning the car to a different state. It's advisable to check with Enterprise for any applicable fees.
Mini rental cars from Enterprise Rent-A-Car in Palm Springs are around -104% cheaper than other car types, on average.
FAQs about renting a car from Enterprise Rent-A-Car in Palm Springs
Where should I go to pick up my rental in Palm Springs?
Visitors to the Palm Springs area have a couple of great options when looking to pick up an Enterprise rental car. One of the best options is to pick up your rental at the Palm Springs Airport (PSP), as this location is convenient both for travelers arriving via plane and also for those already in the city who want to make the short trip to the airport from the center of town. For those who prefer not to visit the airport, there is a location at 4041 Airport Center Dr. that will save you the trouble of visiting a terminal building to pick up your rental.
Why should I choose Enterprise when renting a car in Palm Springs?
Enterprise is a well-established and reputable rental car company with a global presence. If you're familiar with Enterprise and have had positive experiences with the company in the past, you may prefer the continuity of service by choosing Enterprise. Enterprise usually offers flexible rental durations, including daily, weekly, and monthly rentals, accommodating both short-term and long-term rental needs. If you're traveling for business, Enterprise often provides corporate discounts and benefits to meet your company's travel needs.
Where are some of the best places to park a vehicle in Palm Springs?
Downtown Palm Springs has multiple parking garages, such as the Parking Plaza and the Museum Market Parking Structure. These provide convenient and safe parking options when exploring the downtown area's shops, restaurants, and attractions. Costs here can be free of charge but can be as high as about $15 for 1 hour of parking. In many parts of the city, you can find on-street parking. Be sure to check for parking signs and regulations, as rules can vary by location. Some areas may have metered parking, while others offer free parking.
What is the most popular rental car from Enterprise Rent-A-Car in Palm Springs?
Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Palm Springs.
How many car rental locations does Enterprise Rent-A-Car have in Palm Springs?