Hyatt Zilara Riviera Maya
4 stars

Hyatt Zilara Riviera Maya

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 370 0500
From
₪660
Cheapest

rate per night

8.3
Very good
based on 376 reviews
376 reviews
Room type
Provider
Nightly total
King room
₪660
Double room
₪734
Standard room
₪1,118

Photos of Hyatt Zilara Riviera Maya

Overview

Secrets Capri Riviera Cancun All Inclusive -Adults Only offers 5-star accommodation in Playa del Carmen. It also features a sauna, outdoor tennis courts and an outdoor pool.

Guests at Secrets Capri Riviera Cancun All Inclusive -Adults Only can enjoy a rejuvenating massage or treatment at the on-site spa. Wireless internet is also available.

The resort features elegant rooms equipped with a spa bath, a mini bar and a refrigerator. They each offer tea and coffee making facilities, a kitchenette and movies-on-demand.

The resort houses restaurant and bar where guests are able to unwind at the end of the day.

Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Scuba diving, fishing and wine tasting can be enjoyed nearby.

8.3
Very good rating
Based on 376 verified guest reviews

Latest deals for Hyatt Zilara Riviera Maya

Fri 19.09
Sat 20.09
King room
bed type unknown
₪660
nightly with fees
1 king bed
₪696
nightly with fees
1 king bed
₪853
nightly with fees
Standard room
bed type unknown
₪1,118
nightly with fees
2 double beds
₪1,137
nightly with fees
bed type unknown
₪1,165
nightly with fees
Resort room
bed type unknown
₪1,275
nightly with fees
bed type unknown
₪1,276
nightly with fees
Double room
2 double beds
₪734
nightly with fees
2 double beds
₪920
nightly with fees
2 double beds
₪1,014
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hyatt Zilara Riviera Maya

  • Adults only
  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Adults only
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Family friendly

  • Indoor play area

Reviews of Hyatt Zilara Riviera Maya

8.3
Very good
376 verified ratings
Wonderful
221
Very good
73
Good
29
Okay
14
Fair
19
Mediocre
7
Poor
13

Summary of reviews

Guests say
Guests appreciated the spacious and clean rooms, as well as the friendly and helpful staff. However, many expressed dissatisfaction with the service, particularly regarding room service and the availability of amenities. The food quality received mixed reviews, with some enjoying it while others found it lacking. Overall, the hotel offers good facilities but needs improvement in service and dining options.
AI-Generated from customer reviews
Cleanliness9 out of 10
Room Size8.5 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Anonymous, Sept 2016
Pros (+) I absolutely Looooooved this Hotel, it was the MOST beautiful Hotel i ever stayed in and the staff and food was impeccable......... Love Love Love Love Loved it... 100 stars..
10
Wonderful
Anonymous, May 2016
Pros (+) This is the 2nd time my wife and I have stayed there. Everything is always top notch, the people remember you and they go above and beyond when it comes to service. Also, it never feels crowded. We will be going back yet again

Location

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.7 km
  • 5th Avenue7.1 km
  • Guadalupe Church7.4 km
  • O2 Mexico8.5 km
  • Mamita's Beach Club8.9 km
  • Beyond Diving8.9 km
  • Mexico Blue Dream8.9 km
  • La Fe9 km
  • Playa Paraíso9 km
  • Parque 28 de julio9.8 km
  • Albertos SCUBA10.1 km
  • Terminal Marítima de Playa del Carmen10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hyatt Zilara Riviera Maya

Low season

High season

Average price (weeknight)

July
July
₪1,562
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hyatt Zilara Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Zilara Riviera Maya

  • How long should you stay at Hyatt Zilara Riviera Maya? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hyatt Zilara Riviera Maya

  • Where is Hyatt Zilara Riviera Maya located?

    Hyatt Zilara Riviera Maya is located at Carretera Federal 387, KM 299, 10.1 km from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Hyatt Zilara Riviera Maya.

  • When is check-in time and check-out time at Hyatt Zilara Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Zilara Riviera Maya.

  • Does Hyatt Zilara Riviera Maya offer free Wi-Fi?

    Yes, Hyatt Zilara Riviera Maya offers free Wi-Fi.

  • Does Hyatt Zilara Riviera Maya offer free parking?

    Yes, Hyatt Zilara Riviera Maya offers free parking.

  • How far is Hyatt Zilara Riviera Maya from the airport?

    Hyatt Zilara Riviera Maya is 22.1 km from Cozumel. Hyatt Zilara Riviera Maya is 40.2 km from Cancun.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool onsite.

  • How does KAYAK find such great Hyatt Zilara Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Riviera Maya.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
10.1 km
Cozumel
21.9 km

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