Hyatt Zilara Riviera Maya

4 stars
8.4
Very good
based on 416 reviews
416 reviews
Carretera Federal 387, Km 299, 77710 Playa del Carmen, Quintana Roo, Mexico
Carretera Federal 387, Km 299, Playa del Carmen, Quintana Roo
+52 984 370 0500
Sat 12.09
-
Sun 13.09
2 guests, 1 room
Building
Pool
Other
Bedroom
Other
Other
Other
Other
Other
Banquet hall
Bedroom
Bar
Pool
Other
Bedroom
Restaurant
Bar
Restaurant
Bedroom
Other
Outdoors view
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Secrets Capri Riviera Cancun All Inclusive -Adults Only offers 5-star accommodation in Playa del Carmen. It also features a sauna, outdoor tennis courts and an outdoor pool.

Guests at Secrets Capri Riviera Cancun All Inclusive -Adults Only can enjoy a rejuvenating massage or treatment at the on-site spa. Wireless internet is also available.

The resort features elegant rooms equipped with a spa bath, a mini bar and a refrigerator. They each offer tea and coffee making facilities, a kitchenette and movies-on-demand.

The resort houses restaurant and bar where guests are able to unwind at the end of the day.

Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Scuba diving, fishing and wine tasting can be enjoyed nearby.

8.4
Very good
416 reviews

Latest deals for Hyatt Zilara Riviera Maya

Sat 12.09
-
Sun 13.09
Deals from
₪577
•Cheapest rate per night
Compare prices for Double room, King room and 33 more Hyatt Zilara Riviera Maya deals.
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Double room, 2 double beds
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King room, 1 king bed
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*Total includes estimated local taxes & fees payable on check out.

Amenities at Hyatt Zilara Riviera Maya

  • Adults only
  • Outdoor pool
  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Shopping

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Private pool
  • Massage
  • Pool bar
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Adults only
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness center
  • Tennis

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Indoor play area

Reviews of Hyatt Zilara Riviera Maya

8.4
Very good
416 verified ratings
Wonderful
233
Very good
82
Good
38
Okay
19
Fair
20
Mediocre
7
Poor
17

Summary of reviews

Guests say
Guests overwhelmingly appreciate the hotel's attentive and friendly staff, with many highlighting exceptional service from specific employees and a welcoming atmosphere. Cleanliness is frequently mentioned as a positive aspect, with rooms and public areas kept tidy. Amenities such as pools, restaurants, and bars are generally well-received, and breakfast is noted as a highlight by several guests. While the location is convenient for beach access, some guests mention noise issues and distance from main roads. Overall, the positives focus on service, cleanliness, amenities, and breakfast quality.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9 out of 10
Amenities8.5 out of 10
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10
Wonderful
Anonymous, Sept 2016
Pros (+) I absolutely Looooooved this Hotel, it was the MOST beautiful Hotel i ever stayed in and the staff and food was impeccable......... Love Love Love Love Loved it... 100 stars..

Location

Carretera Federal 387, Km 299, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.7 km
  • 5th Avenue7.1 km
  • Guadalupe Church7.4 km
  • O2 Mexico8.5 km
  • Mamita's Beach Club8.9 km
  • Beyond Diving8.9 km
  • Mexico Blue Dream8.9 km
  • La Fe9 km
  • Playa Paraíso9 km
  • Parque 28 de julio9.8 km
  • Albertos SCUBA10.1 km
  • Terminal Marítima de Playa del Carmen10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-003241/2025

Hyatt Zilara Riviera Maya

Which month has the cheapest rates at Hyatt Zilara Riviera Maya?

The cheapest month to stay at Hyatt Zilara Riviera Maya is September, with an average nightly rate of ₪905. The most expensive month is December at ₪1,590 per night.

What is the cheapest day to book Hyatt Zilara Riviera Maya?

The cheapest day to book Hyatt Zilara Riviera Maya is Saturday, with an average nightly rate of ₪887. The most expensive day is Tuesday at ₪1,321 per night.

How far in advance should you book Hyatt Zilara Riviera Maya?

To get the best price at Hyatt Zilara Riviera Maya, book around 2 weeks in advance. This could save you approximately 39% compared to booking last minute.

KAYAK's top tips for your stay at Hyatt Zilara Riviera Maya

  • How long should you stay at Hyatt Zilara Riviera Maya? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hyatt Zilara Riviera Maya

  • Where is Hyatt Zilara Riviera Maya located?

    Hyatt Zilara Riviera Maya is located at Carretera Federal 387, Km 299, 10.1 km from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Hyatt Zilara Riviera Maya.

  • When is check-in time and check-out time at Hyatt Zilara Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Zilara Riviera Maya.

  • Does Hyatt Zilara Riviera Maya offer free Wi-Fi?

    Yes, Hyatt Zilara Riviera Maya offers free Wi-Fi.

  • Does Hyatt Zilara Riviera Maya offer free parking?

    Yes, Hyatt Zilara Riviera Maya offers free parking.

  • How far is Hyatt Zilara Riviera Maya from the airport?

    Hyatt Zilara Riviera Maya is 21.9 km from Cozumel Intl. Hyatt Zilara Riviera Maya is 40.4 km from Cancun.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool onsite.

  • How does KAYAK find such great Hyatt Zilara Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Riviera Maya.

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5-star hotel
41% cheaperOcean Maya Royale - Adults Only8.6 Excellent (1,188 reviews)0.26 kmPrivate beach, adults only, snorkeling₪556+
5-star hotel
Alila Mayakoba8.5 Excellent (423 reviews)1.29 kmPrivate beach, snorkeling, Outdoor pool₪1,220+
5-star hotel
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Good to know

Distance to city center

Nearest Airport

Distance to airport

10.1 km
Cozumel Intl
21.9 km

More options for your stay in Playa del Carmen