Royalton Riviera Cancun

Carr Federal 307 Tulum-Cancun Km 332.15, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 283 3900

Cheapest
rate per night

8.2

Excellent
based on 187 reviews
Royalton Riviera Cancun - Puerto Morelos, Quintana Roo, Mexico
18.01 Mon
-
19.01 Tue
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪411
TripAdvisor ₪424
Zenhotels.com ₪517
Snaptravel
TripAdvisor
Zenhotels.com

Good to know

Value for money

8.0

Distance to city center

11.4 km

Location rating

8.2

Nearest Airport

Cancún

Distance to airport

10.9 km

Rooms

18.01 Mon
19.01 Tue

Standard Rooms

₪601+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪601
Unknown
₪914
Unknown
₪960
Unknown
₪1,426

Double Rooms

₪602+

Bed type
Provider
Total stay + taxes & fees
Twin bed
₪602

Luxury Rooms

₪411+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪411
Unknown
₪586
Unknown
₪720
Unknown
₪720
Unknown
₪777
Unknown
₪777
Unknown
₪777
Unknown
₪777
Unknown
₪795
Unknown
₪800
Unknown
₪822
Unknown
₪1,238
Unknown
₪1,259

Deluxe Rooms

₪1,179+

Bed type
Provider
Total stay + taxes & fees
Twin bed
₪1,179

Reviews

Pros

Traveler rating

70
23
11
2
3

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Jul 2017
    10.0

    Great Resort, Service & Food

    +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.

    -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.

  • Excellent
    Feb 2017
    9.7

    Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.

    I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.

  • Good
    Nov 2016
    8.0

    Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.

  • Excellent
    Nov 2016
    10.0

    20 Year Anniv/Honeymoon

    We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned back for us. We had upgraded to the diamond club before we got there and I would definitely do that again! Our butlers Dominquez and Reuben were Amazing!! To help celebrate our 20th anniversary they decorated our room with rose petals and confetti and had the hot tub ready to go for us. When we came back to our room that night there was a bottle of wine and chocolate covered strawberries waiting for us. They went above and beyond! They always were checking to see if there was anything else we needed. The food was pretty good and even though we had reservations I don't think we would have waited too long at any of the restaurants. The beach was beautiful! It did have a lot of seaweed but they did try hard to keep it clean but there's only so much they can do. The resort had shows every night and we watched most of them and really enjoyed the variety. The Diva's International were good and the Set the night on fire show was amazing! I would recommend this resort and do plan on going back!

  • Good
    Dec 2015
    7.7

    Great Vacation marred by Bed Bugs

    Beautiful Resort Nice rooms, amenities Great food and drinks On the beach Away from the commotion of Cancun Great Tennis coach. Strangely, the hotel did not publicize the availability of personal tennis lessons. Nice Gym. Unfortunately, the gym/hotel did not sell any protein drinks or powders.

    At the end of the trip I learned my mosquito bites were bed bug bites, which means I will have to toss my luggage. Butler service was pointless. I could never reach them and they were of no help on check out. The central pool area was being renovated morning till evening for 3 days of the trip. Thankfully I stayed in the Diamond Club and had access to other smaller pools. The tipping situation feels awkward. I'm not sure how to better handle it though. In early the December the beach is so-so since there still was a fair amount of sea grass. The beaches down south were a lot "cleaner" and the water was clearer.

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About

Overview

Royalton Riviera Cancun is an award-winning resort that's centered in Cancun, Mexico. Featuring resort-style pools, non-motorized water sports, and a spa and fitness center for relaxation, this resort is perfect for families and solo travelers alike.

Guests will love to relax in one of the many hotel rooms at Royalton Riviera Cancun. Each room features rain showers, a stocked mini-bar, a 24-hour concierge service, and an in-room safe. Guests are also treated to a satellite TV, high thread count bed sheets, free WiFi, and USB charging stations.

Guests will also love to unwind at The Royal Spa, which features services like massages, spa rituals, manicures, and body treatments. The Royalton Fitness Club is also a great way to recharge through a variety of fitness classes, some of which include beach bootcamp, spinning classes, sunrise yoga, and pilates.

Kids can eat and stay at this resort for free. For outdoor activities, families will love to swim and play at Splash Safari, as well as one of many other resort-style pools. Other nearby attractions include the Mandala Beach Club, Tulum Ruins, Xcaret Park, and La Isla Shopping Village.

Dining options at Royalton Riviera Cancun include Tides Beach Bar, the Lobby Bar, and SCORE Sports Bar and Lounge. Two swim-up bars are also located here, as well as a cafe for coffee, homemade pastries, and gelato.

With so many things to do and attractions to explore, it's no wonder guests choose Royalton Riviera Cancun when staying in Cancun, Mexico.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.2 Excellent

based on 187 reviews

8.8

Cleanliness

8.9

Comfort

8.4

Staff

8.1

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Family rooms
Concierge service
Fan
Entertainment staff
Currency exchange on-site
Grocery deliveries
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Garden view
Shops (on site)
Room service
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Casino
Fishing
Game room
Physical distancing rules
Golf
Infinity pool
Spa
Process in place to check health of guests
Child pool
Outdoor pool
Snorkeling
Evening entertainment
Kids meals
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Hairdryer
Fitness center
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Kids' club
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Pants press
Food can be delivered to guest accommodation
Plunge pool
Pets not allowed
Free parking
Picnic area
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Water park
Pool table
Water sport facilities (on site)
Private beach
Coffee shop
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Private entrance
Steam room
Night club
Storage available
Private parking
Shuttle service (additional charge)
Indoor tennis
Private pool
Free valet parking
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Outdoor tennis
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Grill
Sea view
Seating area
Elevator
Massage
Shampoo
Pool bar
Shower
Adapted bath
Slippers
Snack bar
Additional toilet
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Body soap
Bottle of water
Swimming pool toys
Breakfast in the room
Telephone
Toilet paper
Safe
Sauna
Trash cans
Coffee machine
TV
Conditioner
Dining area
VIP room facilities
Wardrobe or closet
Water slide

FAQs when booking at Royalton Riviera Cancun

Is there a dress code at the Royalton Riviera Cancun?

Can Royalton Riviera Cancun accommodate guests with food intolerances or mobility issues?

Does the Royalton Riviera Cancun offer special tours or excursions?

Is the Royalton Riviera Cancun an eco-friendly resort?

Does the Royalton Riviera Cancun have any supervised activities for kids and teenagers?

How can I stay fit while staying at Royalton Riviera Cancun?

Where is Royalton Riviera Cancun located?

When is check-in time and check-out time at Royalton Riviera Cancun?

Does Royalton Riviera Cancun offer free Wi-Fi?

Does Royalton Riviera Cancun offer free parking?

Does Royalton Riviera Cancun offer free airport shuttle service?

How far is Royalton Riviera Cancun from the airport?

Can you bring pets to Royalton Riviera Cancun?

Does Royalton Riviera Cancun have a pool?

Photos

All Photos (35)
Building (2)
Bedroom (7)
Bar (2)
Pool (3)

Location

Most Popular Landmarks

  • Arrecife de Puerto Morelos National Park 4.8 km
  • Crococun Zoo 8.6 km
  • Puerto Morelos Lighthouse 11.4 km
  • Puerto Morelos Town Square 11.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden 12.9 km
  • Bonanza Ranch 20.2 km

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