Value for money
Distance to city center
|Puerto Vallarta Ordaz|
Distance to airport
|"Lovely pool, great variety of food."||(in 8 reviews)|
|"The pool and views were fantastic."||(in 6 reviews)|
|"Staff are very helpful"||(in 12 reviews)|
|staff was friendly||in 49 reviews|
|room view||in 42 reviews|
|food was good||in 30 reviews|
|pool area||in 29 reviews|
|bacon beef||in 8 reviews|
|music every night||in 7 reviews|
|flavor||in 6 reviews|
|moscow mule||in 6 reviews|
|taco bar||in 6 reviews|
|year old||in 6 reviews|
|specialty restaurants||in 5 reviews|
|beach towels||in 4 reviews|
|beef jerky||in 4 reviews|
|blocked basin||in 3 reviews|
Nice hotel and great pool staff
Pool and beach and staff there and all restaurant staff and food amazing!!!!
I emailed manager about a cost issue and never got a response and ceiling fan in room didn't work and showed head was clogged so only half the water holes worked so no water pressure
The location is right on the beach and provides great views and ambiance.
The hotel feels squished in between other hotels and buildings. The surrounding area is not pleasant to walk around, except for the beach. The hotel feels clean but then things will start to fail, like the toilet didn't work and lights didn't work in our room. The language barrier is obviously difficult to overcome when you need repairs like this, but I felt like the maintenance staff was irresponsible and would just disappear if they didn't know how to fix the problem. By far the most disappointing thing was the food. For an all inclusive, the food was intolerable. We only at the buffet and then the Mexican restaraunt and found both to be some of the worst food we have ever had. We paid more than we should for a last minute NYE trip but I feel totally ripped off.
An all-inclusive property, the Hilton Puerto Vallarta Resort offers guests activities, entertainment, and all the food and drink they can enjoy. Located right on the beach in the Bay of Banderas, this resort is family friendly has special adults-only areas and a complimentary kids' club. Amenities include a child care center, foreign currency exchange, valet service, multilingual staff, on-site convenience store, and room service.
The guest rooms and suites have contemporary decor and plenty of comforts. The standard rooms come with king-sized or double beds, and guests can choose between ocean or garden views. The suites offer private balconies that overlook the bay or the gardens, and they contain king-sized or double beds.
Food and drinks are included when you stay at Hilton Puerto Vallarta Resort. There are six restaurants to choose from including the La Bonita cafe, La Catrina which serves authentic Mexican fare, and the upscale Le Delice. There are also two snack bars to grab a quick bite and four separate bars. Plus, guests will find fully stocked minifridges in each room.
The property also includes the Ki Spa, a full-service spa. The treatments include massages, facials, nail therapies, and more. The products used are organic. The concierge can help guests make a custom spa package which is a very popular amenity for bridal parties.
There are daily resort activities that can be attended by all guests including cooking shows, Spanish lessons, and kayaking. Many other tours or activities can be booked through the concierge including dolphin tours, parasailing, and scuba diving.
based on 61 reviews
Value for money
Policies vary by room type and provider.
All reservations at Hilton Puerto Vallarta Resort – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Puerto Vallarta Resort is located at Avenue de las Garzas s/n Zona Norte in Zona Hotelera, 2.3 km from the center of Puerto Vallarta. Bay of Banderas is the closest landmark to Hilton Puerto Vallarta Resort.
Check-in time is 15:00 and check-out time is 12:00 at Hilton Puerto Vallarta Resort.
No, Hilton Puerto Vallarta Resort does not offer free Wi-Fi.
No, Hilton Puerto Vallarta Resort does not offer free parking.
No, Hilton Puerto Vallarta Resort does not offer free airport shuttle service.
Hilton Puerto Vallarta Resort is 3.8 km from Puerto Vallarta Ordaz. Hilton Puerto Vallarta Resort is 95.2 km from Tepic.
No, pets are not allowed at Hilton Puerto Vallarta Resort.
Yes, Hilton Puerto Vallarta Resort has a pool onsite.