Value for money
Distance to city center
|Puerto Vallarta Ordaz|
Distance to airport
|"Great staff and location."||(in 54 reviews)|
|"Nice Food and nice hospitality"||(in 26 reviews)|
|"Beautiful pools right on the beach !"||(in 45 reviews)|
|"The food was so disappointing,!"||(in 35 reviews)|
|"Terrible Bars and Service."||(in 20 reviews)|
|"Check-in very slow, long line ups."||(in 3 reviews)|
|beach and pool||in 129 reviews|
|friendly staff||in 124 reviews|
|new room||in 119 reviews|
|good food||in 114 reviews|
|great location||in 86 reviews|
|ocean view||in 81 reviews|
|hotel is in need of updating||in 64 reviews|
|room service||in 43 reviews|
|beds are to hard||in 27 reviews|
|chairs in the beach||in 21 reviews|
|gaps in door||in 20 reviews|
|old building||in 18 reviews|
|long line ups||in 12 reviews|
|property was beautiful||in 10 reviews|
|great room||in 7 reviews|
|late check||in 4 reviews|
|time share||in 4 reviews|
Dirty and not a good host. No one explained anything as far as the bracelets and bottled water. No one really spoke English
Location: near restaurants, mall, super market, Marina, coffee shop, beach access, pool, courteous staff. Great water pressure in room, very spacious room to include bathroom and shower.
Rooms need updating to include bed, pillows. Need an inroom coffee maker. Small fridge. Horrible internet connectivity in room.
The hotel is cute and nice and staff are excellent
The actual villas, buildings and facilities are beautiful, keeping the Mexican style, with lots of green and quiet areas. Staff were very nice and not intrusive, polite and all spoke good English. We had friends staying next door at the Hilton and staff there were rude and annoying if you were just visiting while at Krystal they were nice with visitors and very considerate.
It's obviously run down and needs fixing and updating. Air conditioning in the room was noisy. I guess that's why the price was lower! that of course brings low budget crowd and over the weekend it became very loud, teens and young adults had their own music very high at the pool and it was a cacophony, far too noisy. We moved to the palapas on the beach and it was ok.
I really enjoyed the location. It was a nice distance to the downtown and has a nice shopping center with many ammenities next to it. The beach was nice and very close.
The wait to check in was too long. Staff did not take the time to explain all that was included for the room. I guess if you don't do the all inclusive the staff does not give you the time of day. I got more information from booking.com than I got from the hotel staff. I found more things on my own out of need. The hotel had a nice pool but all the chairs were fool and it was had to get around. Too many people and way too crowded. The beach was not as busy because all the chairs were already taken up to the main pool so people had to lay on the sand and it was uncomfortable. I guess if I had done the all inclusive it would have been a better experience.
The location of the hotel. the food is very good and its price is reasonble.
The maintenance of the rooms is poor. I had to request to the staff to be changed from the original room. Problems were leak of water from the shower to rest of the bathroom. Filtration of water from the upstair room to my room.
there is too much noise in rooms no privacy at all too bad for a nice place
Located in Puerto Vallarta, Krystal Vallarta offers modern 4-star accommodation, as well as a private beach, a heated pool and free Wi-Fi. It also features outdoor tennis courts, an all-inclusive meal plan and a sauna.
Babysitting/child services, an express check-in and check-out feature and a 24-hour reception are just some of the convenient services at the resort. In addition, the multilingual staff are available to offer assistance.
There are 250 romantic rooms at Krystal Vallarta, each offering all the essentials to ensure a comfortable stay. Hot drinks can be made with the provided coffee and tea supplies. Movies-on-demand and a spa bath can also be found in each.
The resort has an on-site restaurant, perfect for guests preferring to eat in. Each evening, guests are welcome to relax in the cosy lounge bar. A selection of dining options can also be found close by.
Krystal Vallarta is a convenient base to explore nearby Nuevo Vallarta Beach and Zona Romantica, as well as everything the local area has to offer. Playa de los Muertos is in close proximity to the property.
based on 1,753 reviews
Value for money
Policies vary by room type and provider.
Krystal Vallarta is located at Av. De Las Garzas sn 30 Zona Hotelera Norte in Zona Hotelera, 2.1 km from the center of Puerto Vallarta. Bay of Banderas is the closest landmark to Krystal Vallarta.
Check-in time is 15:00 and check-out time is 12:00 at Krystal Vallarta.
Yes, Krystal Vallarta offers free Wi-Fi.
No, Krystal Vallarta does not offer free parking.
No, Krystal Vallarta does not offer free airport shuttle service.
Krystal Vallarta is 3.9 km from Puerto Vallarta Ordaz. Krystal Vallarta is 95.1 km from Tepic.
No, pets are not allowed at Krystal Vallarta.
Yes, Krystal Vallarta has a pool onsite.