Hotel Puerto Palace

4 stars
C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Puerto de la Cruz, Spain
+34 922 372 460
8.6
Very good
based on 4145 reviews
4,145 reviews
Sat 21.02
-
Sun 22.02
1 room, 2 guests
Deals from
₪235
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
₪235
Double room
₪288
King room
₪458
42 more Hotel Puerto Palace deals
42 more Hotel Puerto Palace deals
Restaurant
Other
Bathroom
Other
Pool
Bathroom
Bathroom
Building
Lounge
Lounge
Lounge
Bedroom
Lounge
Lounge
Pool
Building
Balcony
Banquet hall
Other
Bedroom
Lobby
Bedroom
Bedroom
Front desk
Restaurant
Balcony
Outdoors view
Bedroom
Balcony
Bedroom
Bedroom
Bedroom
Balcony
Gym
Bedroom
Pool
Other
Gym
Bedroom
Other
Room amenity
Other
Other
Photos of Hotel Puerto Palace
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Family-friendly hotel with 2 outdoor pools, near Plaza del Charco This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.6
Very good rating
Based on 4,145 verified guest reviews

Latest deals for Hotel Puerto Palace

Sat 21.02
-
Sun 22.02
King room
bed type unknown
₪458
nightly with fees
Standard room
bed type unknown
₪235
nightly with fees
1 twin bed
₪324
nightly with fees
bed type unknown
₪332
nightly with fees
Double room
bed type unknown
₪288
nightly with fees
bed type unknown
₪319
nightly with fees
bed type unknown
₪347
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Puerto Palace

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Beach access
  • Fishing
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Mini-golf
  • Table tennis
  • Basketball court
  • Hiking

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Private bathroom
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Sea view
  • Solarium
  • Soundproof rooms
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground
  • Swimming pool toys

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Refrigerator
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • First-aid kit
  • Safe

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Fitness

  • Aerobics
  • Fitness classes
  • Fitness center
  • Tennis

Laundry

  • Laundry facilities
  • Laundry service
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Shuttle service

Reviews of Hotel Puerto Palace

8.6
Very good
4145 verified ratings
Wonderful
1995
Very good
1053
Good
617
Okay
211
Fair
136
Mediocre
68
Poor
65

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and amenities, particularly the beautiful pool area and gardens. However, there were complaints about the service quality, with some guests experiencing unfriendliness from staff. Additionally, the value for money was questioned due to high prices compared to previous stays.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Amenities8.5 out of 10
Service3 out of 10
Value for Price2.5 out of 10
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Location

C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife

What's nearby

  • Parque Taoro0.4 km
  • Risco Belle Aquatic Gardens0.6 km
  • Centro de las Orquideas0.7 km
  • Centro de Buceo El Cardumen0.7 km
  • Casa Iriarte0.8 km
  • Sitio Litre0.9 km
  • Plaza del Charco0.9 km
  • Playa del Castillo San Felipe1 km
  • Museo Arqueológico del Puerto de la Cruz1 km
  • Iglesia de Nuestra Señora de la Peña de Francia1 km
  • Castillo San Felipe1 km
  • Museo de Arte Contemporáneo Eduardo Westerdahl1.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 19056

Essential information about Hotel Puerto Palace

Low season

High season

Average price (weekend night)

March
March
₪524
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Puerto Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Puerto Palace

  • The cheapest price a room at Hotel Puerto Palace was booked for on KAYAK in the last 2 weeks was ₪524, while the most expensive was ₪524.
  • How long should you stay at Hotel Puerto Palace? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Puerto Palace

  • Where is Hotel Puerto Palace located?

    Hotel Puerto Palace is located at C/ Doctor Celestino Cobiella Zaera, 2, 0.7 km from the center of Puerto de la Cruz. Parque Taoro is the closest landmark to Hotel Puerto Palace.

  • When is check-in time and check-out time at Hotel Puerto Palace?

    Check-in time is 16:00 and check-out time is 12:00 at Hotel Puerto Palace.

  • Does Hotel Puerto Palace offer free Wi-Fi?

    Yes, Hotel Puerto Palace offers free Wi-Fi.

  • How far is Hotel Puerto Palace from the airport?

    Hotel Puerto Palace is 22 km from Santa Cruz de Tenerife Tenerife-Norte.

  • Does Hotel Puerto Palace have a pool?

    Yes, Hotel Puerto Palace has a pool onsite.

  • How does KAYAK find such great Hotel Puerto Palace hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerto Palace in Puerto de la Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerto Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerto Palace.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Radisson Resort & Residences Tenerife - Adults Only7.4 Good (1,344 reviews)0.18 kmAdults only, Outdoor pool, Fitness center₪705+
4-star hotel
Hotel Tigaiga9.2 Excellent (1,630 reviews)0.29 kmOutdoor pool, Restaurant, Bar/Lounge₪558+
2-star hotel
54% cheaperGlobales Acuario6.8 Good (1,569 reviews)0.44 kmOutdoor pool, Restaurant, Bar/Lounge₪161+
4-star hotel
Hotel Elegance Miramar6.7 Good (602 reviews)0.53 kmFitness center, Restaurant, Coffee machine₪372+

Cheapest

See cheapest stays in Puerto de la Cruz
1-star hotel
55% cheaperHotel Don Cándido8.1 Excellent (1,860 reviews)0.53 kmOutdoor pool, Free Wi-Fi, Business center₪158+
2-star hotel
54% cheaperGlobales Acuario6.8 Good (1,569 reviews)0.44 kmOutdoor pool, Restaurant, Bar/Lounge₪161+
2-star hotel
53% cheaperHotel Tejuma7.1 Good (1,594 reviews)0.57 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas₪164+
4-star hotel
32% cheaperBe Live Adults Only Tenerife7.4 Good (1,457 reviews)0.61 kmAdults only, Outdoor pool, Fitness center₪234+

Most recommended

See most recommended stays in Puerto de la Cruz
4-star hotel
Hotel Tigaiga9.2 Excellent (1,630 reviews)0.29 kmOutdoor pool, Restaurant, Bar/Lounge₪558+
4-star hotel
Aluasoul Orotava Valley8.4 Excellent (1,536 reviews)0.58 kmAdults only, snorkeling, Outdoor pool₪394+
5-star hotel
Gran Hotel Taoro
8.2 Excellent (21 reviews)0.57 kmSnorkeling, Outdoor pool, Fitness center₪801+
1-star hotel
55% cheaperHotel Don Cándido8.1 Excellent (1,860 reviews)0.53 kmOutdoor pool, Free Wi-Fi, Business center₪158+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.6
0.7 km
Santa Cruz de Tenerife Tenerife-Norte
22.0 km

Everything you need to know for your stay in Puerto de la Cruz