Value for money
Distance to city center
Distance to airport
|"Very clean facility and amazing food."||(in 27 reviews)|
|"Very clean, friendly staff."||(in 32 reviews)|
|"Food, drinks and room were great."||(in 6 reviews)|
|"Not food station at midnight."||(in 14 reviews)|
|"not much alcohol variety and quality"||(in 8 reviews)|
|"The attitude of from desk, no good service."||(in 6 reviews)|
|food was good||in 106 reviews|
|staff was great||in 86 reviews|
|beach area||in 64 reviews|
|room service||in 49 reviews|
|good restaurants||in 32 reviews|
|poor quality||in 19 reviews|
|golf carts||in 18 reviews|
|room had great||in 15 reviews|
|excellent spa||in 13 reviews|
|nice pools||in 5 reviews|
|personal assistant||in 2 reviews|
Everything, can’t wait to go back
Everything was perfect
It was a scam the reservation never canceled I want my money back
helping to recover my money
Good location, nice facilities
Checkin and checkout process was the worst I ever seen. They said it was because of a system failure Room service failed many times delivering incomplete food orders. They forgot to clean our room after the first night and we had to call at least two times to make them clean the room
Great service and attentive staff. Rooms were spacious and beautiful. Overall, nice place for adults, families with young kids and hosting events.
Poor food choices for vegetarians. No variety of foods in buffet and limited in room dining with no vegetarian options present. Rooms were never cool enough despite getting fans and keeping it at lowest setting of 65 degrees F. And there was significant discrepancy about alcohol options all over the resort. Top shelf was not readily available or easily "finished" every day. At night, you would be asked to pay cash for drinks in the casino and charged to go to the club on site which is ridiculous.
TERRIBLE CUSTOMER SERVICE
GREAT BEACH AND DRINKS
BAD FOOD, TERRIBLE CUSTOMER SERVICE, THE HAVE TO CHANGE ALL THE EMPLOYEEES,
Just like any other all inclusive
The elevator was broken and they said it had been for almost 2 months, the jacuzzi button was broken, mini bar was never refilled unless we called.
Spa service was exceptional. Bars have a good selection of drinks, and the bartenders were friendly. The staff in general was very friendly and helpful.
Bag delivery and delivery service could take a long time.
Fun with Friends
Nice rooms and a great beach.
The food was mediocre at best. This was disappointing.
The beach experience
The family environment. The vast complex and how far everything was. The culinary experience.
food was ok. the view in really good.
the cleanliness of rooms are really poor. at night is very noisy even at the rooms. the room service is always late (after 2 or 3 hour after your request!!). Attention by the staff is really bad. It is not worth the 5000 to 600 per night at all. you can find several hotels all-inclusive in the area with much better service. I think they have sacrifice money by attention as they focus in large number of people. I felt like a code bar , there ins't personalize attention as you expect for that value.
Hard Rock Hotel and Casino Punta Cana brings its rock-and-roll spirit and casino adventure to the luxurious Caribbean setting. It is a welcoming haven for families, couples, solo travelers and business guests alike.
Designed to delight the senses, Hard Rock Hotel and Casino Punta Cana features lush décor and a vast array of legendary rock and roll memorabilia adorning its walls. While Hard Rock is known for embracing the rock-and-roll lifestyle, there is also a charming nod to its Caribbean setting in resort details, too.
With 1,790 rooms, accommodations at Hard Rock Hotel and Casino Punta Cana can suit all tastes and budgets. All rooms and suites feature 24-hour room service, private balconies with furniture, high-tech entertainment gadgets, free Wi-Fi, and private Hydro Spa tubs, so enjoyment and relaxation are guaranteed. Some of the most luxurious suites include the 1,715-square-foot Signature Family Suite, the same-sized Signature Presidential Suite with Personal Assistant, and the 7,744-square-foot Rock Star Suite.
The hotel offers chic and eclectic dining options to delight any palate. Enjoy Asian-fusion fare at Zen restaurant, sports bar-fun at Sports Book, contemporary Caribbean fare at Isla, and buffet-style goodies at The Market.
Amenities are abundant at the Hard Rock Hotel and Casino Punta Cana. Here, guests have all-inclusive access to a world-class golf course designed by Jack Nicklaus, nightly entertainment by global superstars, the Body Rock fitness center with instructors, 13 pools with four swim-up bars, free parking, kids’ clubs, and boutique shopping. The famous casino draws in visitors from near and far, complete with hundreds of slots and high-limits play for true gamblers.
The Hard Rock Hotel and Casino Punta Cana is all about fun and lavish surroundings, making it a destination guests want to return to time and again.
Policies vary by room type and provider.
Book a table at Bistro Med restaurant and strap in for a memorable evening. The dedicated Mediterranean and Lebanese restaurant serves traditional food that is bursting with flavor and prepared by experienced chefs. Open until 10:00 pm every night, the dress code is casual and it is best to reserve a table in advance.
Embrace your musical connection during your stay with either a guitar or a set of turntables in your room. Free as part of your booking, you can choose from a range of top-class instruments to give your holiday the perfect soundtrack. With a selection of more than 20 Fender® guitars and iconic records to sift through, you’ll be jamming throughout your stay.
Head down to the theater on a Thursday night for a circus performance, or check out the weekly magic show on a Friday night. Karaoke is hosted nightly at 8:00 pm at the Eclipse Terrace, while a Foam Party is held at the Central Pool every Friday at 3:00 pm. If you’d like some live music with your food, stop in at Ciao Italian restaurant for a spectacular show.
With options to suit every gambler and more than 40 table games to choose from, you’re sure to find something you like at the world-class casino. Featuring blackjack, craps, roulette, poker, baccarat and others, your only tough decision will be where to start.
A taxi from the airport will cost approximately 2,550 DOP (approximately 50 USD) and will take roughly 30m to arrive. There is a cab rank directly outside the arrivals section of Punta Cana International Airport. It is best to decline porters offering to carry your baggage if you would like to avoid additional costs.
The Islander Junior Suite is the perfect place to reenergize while staying close to the action. Located near the main lobby, the expansive room features either a king bed or two double beds and has a stunning view that either overlooks the leafy garden or beautiful lagoon. With a private balcony and hot tub, you’ll have the space necessary to reconnect with your yourself.
Subject to availability of rooms, you can request an early check-in when you arrive. You will be provided a wristband which grants you access to the facilities and services of the hotel while you wait for your room to be prepared.
If you are wishing to celebrate your special day, you can select from a wide range of specialty services that include a romantic dinner, in-room aromatherapy, chocolate body painting and a flower petal decorated bed. (Prices checked 26/04/19).
Hard Rock Hotel Punta Cana is located at Boulevard Turístico Del Este Km 28, #74, 7.9 km from the center of Punta Cana. Hard Rock Casino Punta Cana is the closest landmark to Hard Rock Hotel Punta Cana.
Check-in time is 15:00 and check-out time is 12:00 at Hard Rock Hotel Punta Cana.
Yes, Hard Rock Hotel Punta Cana offers free Wi-Fi.
Yes, Hard Rock Hotel Punta Cana offers free parking.
No, Hard Rock Hotel Punta Cana does not offer free airport shuttle service.
Hard Rock Hotel Punta Cana is 22.3 km from Punta Cana. Hard Rock Hotel Punta Cana is 55.1 km from La Romana.
No, pets are not allowed at Hard Rock Hotel Punta Cana.
Yes, Hard Rock Hotel Punta Cana has a pool onsite.