Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Bvld Zona Hotelera, Playa Juanillo, Cap Cana, República Dominicana, Punta Cana 00000, Dominican Republic
+1 809 562 9191

Cheapest
rate per night

8.1

Excellent
based on 156 reviews
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana, Dominican Republic
26.09 Sat
-
27.09 Sun
Compare vs. KAYAK |

Provider Nightly total
TUI.com ₪719
snaptravel ₪730
TripAdvisor ₪753
TUI.com
snaptravel
TripAdvisor

Good to know

Value for money

8.3

Distance to city center

24.1 km

Location rating

8.9

Nearest Airport

Punta Cana

Distance to airport

11.2 km

Rooms

26.09 Sat
27.09 Sun

Luxury Rooms

₪991+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪991
Unknown
₪1,152
Unknown
₪1,152
Unknown
₪1,152
Unknown
₪1,153
Unknown
₪1,180
Unknown
₪1,280
Unknown
₪1,280
Unknown
₪1,283
Unknown
₪1,291
Unknown
₪1,521

Double Rooms

₪983+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪983
Unknown
₪1,068

Reviews

Pros

Cons

Traveler rating

77
15
11
5
0

Time of year

Traveler type

Show reviews that mention

+
staff were very friendly in 72 reviews
food was great in 64 reviews
customer service in 18 reviews
amazing view in 12 reviews
stand up paddle in 10 reviews
beach and pool in 8 reviews
pushy in 6 reviews
aggressive sales in 3 reviews
punta cana in 3 reviews
sales tactics in 3 reviews
beautiful hotel in 2 reviews
great restaurants in 2 reviews
seaweed in 2 reviews
beautiful and setting in 1 review
  • Excellent
    Feb 2017
    10.0

    Great experience

    Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

    Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

  • Excellent
    Jan 2017
    10.0

    Great Stay

    Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

    Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

  • Excellent
    Nov 2016
    10.0

    Love the staff! Specially Santo the chef!! Excellent food. Scarlett the best housekeeper . She is excellent . All the waiter & bar attended Magnificient .

  • Good
    Jan 2016
    8.0

    Beautiful, romantic

    electrical didn't work in our room in many outlets

  • Good
    Nov 2015
    7.4

    Worth the trip?

    Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

    Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

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About

Overview

The 174-room Sanctuary Cap Cana is an all-inclusive luxury resort that resembles a Spanish castle on a stunning cliffside location. This is the Dominican Republic's most exclusive adults-only all-inclusive resort and recently underwent a $35 million modernization.

Located on a private retreat inside Punta Cana, Cap Cana offer 30,000 acres of breathtaking beaches and is considered one of the most desirable vacation destination in the world. It’s the ideal getaway for any type of traveler with a variety of activities indoors, outdoors, and on the water. This destination is also home to Punta Espada Golf Club, which is one of the best golf courses in the Caribbean, and home to one of the most spectacular marinas in the world.

The rooms are divided into three sections, the main Colonial section, the Fortress, and the Caribbean Villas. Decor varies depending on the section, but most rooms have rustic-chic elements. Each section offers its own paradise. Suites with swim-out access to a pool are available in the Castle section, and the Terrace Tower Suites have outdoor hot tubs. Honeymoon Suites feature private plunge pools and Castle Island Suites sit on their own private islands accessible by bridge. The Monarch Villa offers a large porch area facing the beach. All rooms have impressive bathrooms with both showers and tubs, 24-hour room service, walk-in closets with silky bathrobes, and slippers, minibars that are refreshed daily, and Wi-Fi (for a fee).

Sanctuary Cap Cana guests can revel in unexpected luxuries with an array of authentic dining venues and world-class spas. The multiple all-inclusive restaurant options include unique settings and delicious cuisine. Stunning oceanfront settings, a vibrant culture, live entertainment, and ultimate relaxation can be found for adult travelers at Sanctuary Cap Cana.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.1 Excellent

based on 156 reviews

9.0

Cleanliness

9.1

Comfort

9.3

Staff

8.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased accessibility
Business center
Free Internet
Non-smoking rooms available
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
Coffee shop
24hr front desk
Night club
Safe
Sauna
Pets not allowed
Free parking
Private beach
Designated smoking area
Storage available
Free valet parking
Wedding services
Terrace/Patio
Smoke alarms
Fishing
Wake-up service
Pool bar
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Coffee machine
Conditioner
Desk
Entire unit located on ground floor
Fan
Fire extinguisher
Flat-screen TV
Free toiletries
Garden view
Heated pool
Infinity pool
Interconnected room(s) available
Laptop safe
Newspapers
Plunge pool
Pool view
Pool with a view
Private bathroom
Private check-in/check-out
Private pool
Rooftop pool
Safety deposit box
Saltwater pool
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Slippers
Snack bar
Sofa
Soundproof rooms
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Tumble dryer
TV
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Entertainment staff
Ironing service
Mini-market on site
Shops (on site)
Tour desk
Diving
Evening entertainment
Table tennis
Bathrobe
Garden
Spa and wellness center
Beach towels
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Aerobics
Cooking classes
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
24-hour check-in

FAQs when booking at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

What kinds of sports activities are offered at the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Does the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer any entertainment for guests?

Are any special spa treatments offered at the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

What wedding packages are offered by the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

How can I travel from Punta Cana International Airport to the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Where is Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only located?

When is check-in time and check-out time at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free Wi-Fi?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free parking?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free airport shuttle service?

How far is Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only from the airport?

Can you bring pets to Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only have a pool?

Photos

All Photos (35)
Building (4)
Bedroom (6)
Bar (1)
Pool (5)

Location

Most Popular Landmarks

  • Indigenous Eyes Ecological Park 4.8 km
  • Luna del Caribe Dinner Theater 15.3 km
  • Catalonia Caribe Golf Club 19.3 km
  • Bavaro Lagoon 19.5 km
  • The Lakes Barcelo Bavaro Golf Course 21 km
  • Playa Bavaro Beach 21.4 km

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Hotels Caribbean Dominican Republic Punta Cana Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only