|""Lovely room, professional friendly staff.""||(in 323 reviews)|
|"Comfortable beds and amazing views."||(in 130 reviews)|
|"Staff very friendly and helpful."||(in 310 reviews)|
|"The car parking was awful."||(in 64 reviews)|
|"Obviously the hotel was understaffed!"||(in 49 reviews)|
|room service||in 845 reviews|
|room was great||in 766 reviews|
|wonderful staff||in 702 reviews|
|lake view||in 329 reviews|
|bed was very comfortable||in 309 reviews|
|great location||in 305 reviews|
|great hotel||in 284 reviews|
|pool and spa||in 230 reviews|
|valet parking||in 214 reviews|
|lake and mountains||in 212 reviews|
|great facilities||in 144 reviews|
|comfy bed||in 123 reviews|
|free shuttle||in 74 reviews|
|fire place||in 69 reviews|
|town centre||in 63 reviews|
|hot tub||in 39 reviews|
Transfers add up and airport two mile drive is $28 NZ
Room and quite location.
So many things in the room were broken or dirty when I checked in, I had the front desk come look. They said maintenance would fix some of it, and that they would see if another room was available the next day. Neither happened.
The rooms are typically Hilton, nice and quiet with beautiful interiors. The staff were helpful and polite. The housecleaning did a great job every day as well.
The resort is a long way from town,So a hire car is Recommended.In saying that,it is closer to the ski fields and more relaxed.Theres a water taxi which helps if you wish to get to town.Taxis are over $50 one way to town. $5 coffee at breakfast is annoying.(the provided coffee is ordinary) Make sure you get a complimentary breakfast when booking.It is very expensive otherwise,especially for people who don't eat too much for breakfast.
Favorite Queenstown Hotel
Location waterfront straight on the queenstown trails. Great rooms, beds and pillows comfy. Bathroom massive. Amazing service and yummy breakfast. Great facilities.
Smallest downside is most of rooms don't face the remarkables but Queenstown is scenic. Otherwise there is nothing I don't like about this place.
not worth it
overall the hotel was nice, its a Hilton. it was spacious and there are things on site like restaurants and a cafe for you. the staff was great, management- not so much.
location was far from the center of queenstown... a $40 cab ride. you had to reserve the hotel shuttle (which filled up during popular times) or take a $10 water taxi. kind of inconvenient. lastly, we had to leave early due to a family emergency and the management refused the credit us or help in any way.
Good bed & room but overlooked construction site as well as lake but view was limited. Friendly & efficient staff.
Decor too dark Wi fi not free in rooms A bit far out of town
Nice place and great people but they charged a fee
Location but ypu need a free shuttle or a $10 water taxi per person to get to town
The credit card fee.
Situated in Queenstown, Hilton Queenstown Resort & Spa is within a 10-minute drive of Queenstown International Airport and provides a Jacuzzi, an indoor pool and a rooftop terrace. It features a day spa, as well as 24-hour room service, a sauna and a ballroom.
There are a range of amenities on offer to guests of the resort, such as a beauty centre, a coffee bar and meeting facilities. Multilingual staff are on hand to assist with booking tours and sightseeing trips, and an express check-in facility is offered for convenience. A well-equipped fitness centre is also available.
Hilton Queenstown Resort & Spa provides air conditioned rooms with slippers, an iPod docking station and a mini bar. They have a private bathroom with a hair dryer, bathrobes and a bathtub.
After a day of walking or exploring the area with the resort's bike rental service, guests are welcome to relax in the licensed bar. There is also the added convenience of an in-house restaurant.
Hilton Queenstown Resort & Spa provides an ideal base to explore nearby Queenstown Gardens, Queenstown Hill and Skycity Queenstown, as well as everything the local area has to offer. It also is a convenient location to discover Frankton and Arrowtown.
based on 3,493 reviews
Policies vary by room type and provider.
All reservations at Hilton Queenstown Resort & Spa – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Queenstown Resort & Spa is located at Kawarau Village, 79 Peninsula Road, 5.2 km from the center of Queenstown. Queenstown Event Centre is the closest landmark to Hilton Queenstown Resort & Spa.
Check-in time is 15:00 and check-out time is 12:00 at Hilton Queenstown Resort & Spa.
Yes, Hilton Queenstown Resort & Spa offers free Wi-Fi.
No, Hilton Queenstown Resort & Spa does not offer free parking.
No, Hilton Queenstown Resort & Spa does not offer free airport shuttle service.
Hilton Queenstown Resort & Spa is 1.5 km from Queenstown Intl. Hilton Queenstown Resort & Spa is 152 km from Dunedin.
Yes, Hilton Queenstown Resort & Spa has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.