|"Great views and fabulous breakfast!"||(in 62 reviews)|
|"Beautiful hotel with very friendly staff!"||(in 79 reviews)|
|"Great staff and great property."||(in 79 reviews)|
|"Old style grandiosity with high standards"||(in 5 reviews)|
|"Not a hotel problem."||(in 45 reviews)|
|"Not a hotel problem."||(in 45 reviews)|
Everything was Perfect!!!!
We felt very welcome and enjoyed every moment. The view and the friendly staff were just wonderful.
A really beautiful hotel with charm and courtesy. The staff were very well mannered and attentive. The views from the dinning were stunning and the food excellent.
Location and lovely view from hotel room window. We were there a very short time so did not get to use all the hotel facilities.
We were very disappointed with the meal we had in the Lord Byron restaurant - not value for money. The courses were very expensive but the food we had was very mediocre. Breakfast was good however.
Staffs are nice, the food is good. View from our room is fantastic.
The mattress is too soft
Very gorgeous hotel -- perfectly appointed. the height of luxury and very nice staff.great breakfast bufffet. loved the health spa and pool area. lovely clean rooms -- just perfect in every wat.
My dinner of a very small amount of pasta (without meat) was very very expensive for what I got -- amounted to about $30. U.S. for a tiny bowl of pasta and no vegies or anything else with it.
A wonderful hotel in every respect
Very minor---At breakfast each day, the eggs, and bacon were cold even though I was there quite early (between 7 and 8).
We enjoyed the luxury in the hotel, and the great view from our room, the beautiful swimming pool and the friendly staff. Rapallo is a lovely town with a harbour and some nice restaurants. Portofino and Santa Margherita Ligurie are around the corner, so great hotel to stay if you are visiting Portofino and surroundings.
perfect location...perfect views ...most luxourios in portofino coast but rooms to be renovated and there must be coffee an tea facilieties in the room but over all a very pleasent stay in great portofino..
we stayed at this hotel purely because it advertised a swimming pool . Only to discover that you have to pay 36 euro to have access to the pool , per person per 24 hours . A complete rip off . Have never experienced this in any hotel world wide . The service is Not 5* , Front desk staff answer the telephone whilst attending to a customer, anyone in the service industry would know that this is a definate No No ?? for the price of this hotel for one night you should be able to get 2 nights at an equally nice hotel . If you want 5 star service and facilitys forget Italy , Go to Dubai ...
Fantastic location and facilities. Only disappointment was the Lord Byron Restaurant. Food disappointing and given the cost very poor value.
Excelsior Palace Hotel is a 5-star luxury property that faces the bay of Rapallo and Portofino. The property has 119 rooms, all of which have individual furnishings. The family-friendly property allows one child to stay for free when they use bedding already in the room. The property is also pet-friendly but will require an added fee per pet per day. Languages spoken of the property include English, German, Russian, French, and Italian.
The flat-screen TVs in the room have satellite channels. The rooms also have free WiFi, minibars, air conditioning, a phone, private bathroom, free toiletries, turndown services, and a pillow menu. Bathrooms are available as well. Guests will find a wide range of room sizes and options available at the hotel.
The property has on-site parking but there are limited spaces. Some of the amenities of the property include free wireless Internet in many of the public areas, two swimming pools, fitness facilities, a 24hr front desk, a business center, and dry cleaning/laundry service.
Guests will find that the property is located right on a private beach. The property also happens to be close to Marina de Rappalo, Pomaro, as well as Parco di Portofino. The guests at the property can find a number of places in the area where they can dine, as well. A few of the options to consider include Eden, Sole Bar & Restaurant, Bagni Ariston, and Ristorante Da Marco.
based on 1,519 reviews
Policies vary by room type and provider.
Excelsior Palace Hotel is located at Via San Michele Di Pagana 8, 0.8 km from the center of Rapallo. Marina di Rapallo is the closest landmark to Excelsior Palace Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Excelsior Palace Hotel.
Yes, Excelsior Palace Hotel offers free Wi-Fi.
No, Excelsior Palace Hotel does not offer free parking.
No, Excelsior Palace Hotel does not offer free airport shuttle service.
Excelsior Palace Hotel is 31.2 km from Genoa Cristoforo Colombo. Excelsior Palace Hotel is 99.9 km from Parma.
Yes, Excelsior Palace Hotel is a pet-friendly hotel.
Yes, Excelsior Palace Hotel has a pool onsite.