4 stars
Peppermill Resort Spa Casino
Photos of Peppermill Resort Spa Casino
Overview
Experience the eco-conscious Peppermill Resort Spa Casino, Reno’s Premier AAA Four Diamond resort, boasting 1,621 luxurious guest rooms including the 600-room all-suite Tuscany Tower. Embark on a pampered journey at the remarkable three-story, 33,000-square-foot Spa & Salon Toscana featuring 24 treatment rooms, Northern Nevada’s only Caldarium with indoor pool, sun deck and full-service salon. Enjoy slots, table games and poker in the 82,000-square-foot casino and race & sports book. Resort amenities include a posh 9,900-square-foot fitness center; two beautiful pools and three outdoor jetted spas, heated with on-site geothermal energy; and a designer boutique shopping. An exciting assortment of bars and lounges, including the iconic Fireside Lounge; and nine award-winning restaurants offering authentic Chinese, inspired Italian, steaks and chops, seafood, deli and café dining.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Peppermill Resort Spa Casino
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Sauna
- Spa
- Outdoor pool
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
Parking and transportation
- EV charging station
- Airport shuttle (surcharge)
- Free parking
- Valet parking
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Things to do
- Beauty salon
- Gift shop
- Casino
- Game room
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Fitness
- Fitness center
Reviews of Peppermill Resort Spa Casino
8.5
Very good
775 verified ratings
Wonderful
444
Very good
105
Good
104
Okay
51
Fair
28
Mediocre
21
Poor
22
Guests say
Guests enjoyed the beautiful decor and comfortable beds, appreciating the hotel's cleanliness and the commitment to sanitization during the pandemic. The location was also a highlight for those attending events nearby. However, there were significant concerns about the cleanliness of the rooms, including issues like dirty windows and incomplete cleaning services. Many felt that the amenities did not match the resort fee charged, and some had negative experiences with customer service, particularly regarding room assignments and available food options after hours.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
413 reviews
8.4 out of 10
86 reviews
8.6 out of 10
55 reviews
10 out of 10
1 review
8.6 out of 10
32 reviews
If Kayak would inform you of hidden fees. I thought resort fees included in my $303.00 FROM KAYAK. I TRIED TO CALL CUSTOMER SERVICE, I GET SOMEONE I CAN'T UNDERSTAND. UNFRICKENBELEIVABLE.
Mattresses were too soft and uncomfortable. Curb near the EV charging stations were unusually elevated and not painted to highlight this feature so I ended up scraping my front bumper on the curb. 😡
Pros (+) Very nice registration people. Room was generally clean.. not perfect but definitely acceptable.
Cons (-) The room was not cleaned the first day. It could be a a Covid thing that they don't clean the room every day. There was a hair in the shower so the tub area was not cleaned as well as it could be but that a minor thing.
Pros (+) The Peppermill & staff did a great job with cleaning and sanitization during the covid-19 pandemic. The new dinning changes, sanitization, and plexiglass between the slot machine were great. I knew I would be safe.
Cons (-) My non-smoking room smelled like cigarettes & the mini refrigerator didn’t work. It wasn’t a game changer, however if I was staying more than 2 days, I would have asked for a different room.
Pros (+) Excellent bed/room
Cons (-) Practically non-existent amenities for which I was charged a 'resort fee' (on top of base cost that would have gotten a regular room at a different hotel. Yes it was mostly 'covid shutdowns', I get that, however I should not have been charged.
Pros (+) It was just amazing ❤
Cons (-) the only thing I would say was the towels lol they left a lot of cotton or lint not sure all over me and my clothes but it's a small price to pay for a wonderful stay I'll just bring my own next time
Pros (+) Had dinner at the Bimini and we were spoiled. The services great, the food was also fantastic and the atmosphere was very nice.
Cons (-) I have no clue! Everything was great
Cons (-) Nothing, everything was great!
Pros (+) The location was convenient for our purpose — volleyball tournament at Reno–Sparks Convention Center.
Cons (-) We were booked into the North Wing which feels separated from the main hotel and there are stairs in the hallway which requires some rooms to drag their suitcases up and down these stairs. Fortunately we were located on the 3rd floor which is the same level as the skywalk. Those who are not on this floor will need to take the elevator from the lobby to the 3rd floor then take a second elevator to ...
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Pros (+) Spa, and restaurants
Cons (-) Large property, lots of walking between locations
Location
2707 South Virginia Street, Reno, NV 89502-4213
What's nearby
- Washoe County Golf Course1.2 km
- Nevada Shakespeare Company1.5 km
- LakeRidge Golf Course2.7 km
- Nevada Museum of Art2.9 km
- Meadowood Mall2.9 km
- Pioneer Center for the Performing Arts3.2 km
- Bartley Ranch Park3.2 km
- National Automobile Museum3.3 km
- Reno Riverwalk District3.4 km
- Fun Quest3.7 km
- National Bowling Stadium3.7 km
- Idlewild Park3.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Peppermill Resort Spa Casino
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.8 km |
Nearest Airport | Reno |
Distance to airport | 2.4 km |